SYNCrew Features

What I like most about this software was that it was not cumbersome, very user friendly while also meeting all our needs and not just some. Specifically, the software provided a record of work done, ready made timecards so that we did not have to chase employees for the information, accurate information about where the employees were even if they forgot, and using photos, a reminder of what work was done, and also, monitored their whereabouts...the software is user friendly for both administrators and employees.

Occasionally the software would have some problems working on an employee phone, or fail to provide up to date info in areas of poor reception...However, these instances were rare and the support team was always available to rectify the problem.

After researching various time tracking apps/software SYNCrew stood out to us. We asked for a meeting to learn more about the company and software. We were pleased to meet the owners who came out themselves. After getting a feel for the app and ensuring that it would blend seamlessly with our billing software we were excited to sign up. The SYNCrew team was extremely hands on the entire way through...

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In the office, we like that it shows us useful information instead of just a heap of data. For example, it tracks how much money we have spent on self-performed labor as each month goes by. This lets us see when a property is heading over budget and we can shift where we spend time or alert the owner that something happened - no more surprises! Another example of this is the drive time report which shows what percent of time our team is spending doing billable work vs. driving or in the office. This lets us celebrate our most efficient employees and coach the others. It also lets our top managers see whether the techs are being routed efficiently or not. Our team really likes how easy it is for the employees in the field to enter time, photos and notes.

We wish it integrated with our property management software. Without that, we have to sync it to Quickbooks (which it does sync with) and then do a manual push the other system.

The ability to take photos in the field and show my construction progress photos or photos of areas that need attention. When I get back to the office I can then show the issues to management or technicians. Allows for better communication in the field and also the ability to see where my employees are spending time. Having an hourly budget tracking function makes it easy to track labor hours so I stay within my allocated budget.

The steps to clock in and out as management is tedious at times, especially on the go. I have the app open all day on my phone as I use it consistently, the battery on my phone takes a beaten from this. I have an extenal portable charger that makes it easier and less hectic. I use all functions more often than labor workers, as I consistently take photos and check in and out of different job sites! I am a full time user during the day.

SYNCrew made it easy to set up and their customer service was responsive / very helpful. Photo verification helped us support our 30+ crews 200+ employees and insure we scheduled / tracked them in an optimum manner. The bilingual capability helped our employees who English is not their primary language use the app.

The management of photos from each employee verifying their location throughout each day can be cumbersome but we have worked through this.

I like the ease of use from both the user and admin side. Very easy to set up and extremely easy to teach employee's how to use the mobile app and desktop site.

it does not allow for unpaid time to be entered into the system in a way that allows overtime to be correct. There is a work-around for entering PTO, but then Overtime calculations are incorrect. This is based on the system being designed to track billable hours on projects and not as an HR/Payroll timekeeping system.

It is so user friendly and it keeps track of everyone and where they are at all times. You can check the photos taken on the job site which is also a great added bonus. The customer service is second to none and they never leave you without help should you need it.

That's a tough one because there's nothing to give out about. This app and all the guys behind this genius idea are amazing. It will be one of the best work decisions you will make.

I was so happy to find SYNCrew. Getting started was easy for me as the manager. Most importantly, the app was simple for my team to use. The app is also in Spanish which is really helpful for those speaking it as a first language. I appreciate how easy and fast it is to review time for payroll and run time sheets. A big surprise for us was how often we look back on our photos. You can search easily by team member, job etc.

so happy to say that there is no real con at this point.

Time capture Work capture(what really happened) Photo capture (photos are worth a thousand words) Photo escalation for serious problems Functional growth (the product functionality is continuing to grow into the higher value tasks like work order creation)

There hasn't been an issue that was not user related - so I have no complaints other than I would like it to interface directly with quickbooks payroll.

- Real-time geo-tracking for cross-functional teams - A map-enabled WO queue that guides team members through their day - The capacity to upload custom WO-type templates that auto-prompt field operatives to collect specific kinds of data - Responsive on call support for troubleshooting technical issues - A user-friendly interface that conveniently consolidates project progress photos and project labor tracking data

- One should be able to attach DOC and PDF files to WOs (to my knowledge this feature is already being built)