Synerion Features List

Synerion Reviews

Synerion

Workforce management software

4.79/5 (29 reviews)
1,848

Synerion Feature Summary

  • Absence management
  • Time & attendance
  • Employee self service
  • Employee time clock
  • Ad hoc reporting
  • Labor cost reporting
  • Timesheets
  • Automated scheduling
  • Biometrics
  • Core HR
  • Employee management
  • Labor management
  • Shift Based Scheduling
  • Reporting
  • Payroll integration
  • ERP Integration
  • Third party integration
  • Employee profile
  • Video support

HR & Employee Management Feature Comparison

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Automatic Reminders (135 other apps)
Customizable Branding (147 other apps)
Customizable Reporting (161 other apps)
Data Import/Export (147 other apps)
Employee Database (128 other apps)
Employee Management (202 other apps)
Employee Portal (141 other apps)
Employee Profile (124 other apps)
Employee Self Service (161 other apps)
Performance Management (124 other apps)
Real Time Reporting (121 other apps)
Recruiting Management (134 other apps)
Reporting & Statistics (172 other apps)
Third Party Integration (141 other apps)
Time & Attendance Tracking (135 other apps)
Time Off Requests (123 other apps)

Competitor Feature Comparison

Mobile apps

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Synerion Feature Reviews

25 reviewers had the following to say about Synerion's features:

Jenny Leblond

Great Reliable Product

2016-07-28

Pros

Information like accruals, is all real time, it works well with the weekly timesheets.

Cons

For example being able to use "tab" to select an employee in the employee selector when searching, instead of using the mouse.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

10/10

Recommendations to others considering Synerion

make sure you understand what you need the system to do.

Source: Software Advice
Helpful?   Yes   No
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Sherry Lemieux

Successful Implementation and conversion process

2016-08-31

Pros

Synerion created import/export features to move data back and forth between the time and attendance software and our payroll software.

Cons

It is easy to extract employee profile data and create an excel file, but other fields are not as user-friendly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

9/10

Recommendations to others considering Synerion

It is important to really understand your requirements and examine each payroll process, earning code, absence code, company departmental set up, and desired calculation results before the actual programming and implementation begins.

Source: Software Advice
Helpful?   Yes   No
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Carmen Fehrenbach

New Synerion users

2016-02-18

Pros

I really like that the forepersons can manage their employees. I like that they can see who is coming up for holidays.

Cons

The title of the pages are not the same you have Time and Attendance on one page and Attendance Management on the side bar.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

7/10

Recommendations to others considering Synerion

This software is great if your schedule always stays the same but can be challenging if you have a lot of schedule changes.

Source: Software Advice
Helpful?   Yes   No
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Mike Rector

Coming from a manual punch clock to a digital clock with the ability to run informative reports and schedules was tranforming

2018-05-10

Since we joined the Synerion service we have had great success in reporting and controlling payroll hours

Pros

Scheduling, ease of entering and deleting employees, great customer service of Synerion, always making great upgrades to their system, holding webinars on changes and answering questions, staying ahead of the competition

Cons

Would like to see better headings (subject titles) that match the reports that are identified on the Synerion software

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
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Ben Vanstone

Quick Implementation

2017-08-03

Pros

I highly recommend watching all the videos - there are various features that save you time, but without watching the videos you likely wouldn't see them.

Cons

The system cannot automatically generate punches (for salaried employees we only want them to clock in, for attendance purposes) and therefore create a lot of errors each day that I manually have to fix.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
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Bruce Prevett

Tech support is great

2016-05-04

Pros

Using SQL server is big plus. Interfaces to our clocks easily.

Cons

Better API interface to get data needed.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

10/10

Recommendations to others considering Synerion

make sure you understand your departments and how your business is organized. it can be difficult to set up a time and attendance system without knowing your business!

Source: Software Advice
Helpful?   Yes   No
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Carla Hunt

Excellent

2018-04-10

Excellent customer service!

Pros

The ease of use, accruals, ESS for staff to view accrual balances, mass copy saves so much time in scheduling employees

Cons

The phone app for the schedulers could be improved so there is more functionality to actually schedule people on/off, etc.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
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Lynne Billingsly

Big improvement over paper time cards.

2016-05-06

Pros

Improves time to calculate payroll, we started with paper time cards, this was a huge step in reducing the time it took to manage payroll. employees are paid on time and correctly.

Cons

it took some time to get use to the change but once i did i was fine.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

10/10

Recommendations to others considering Synerion

Look for user friendly software. Make sure it meets your company requirements.

Source: Software Advice
Helpful?   Yes   No
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Jeff Crispino

Fantastic Employee Time Tracking Application!

2017-08-16

Pros

The Synerion application has made employee time tracking a breeze.

Cons

Express implementation/setup took a bit more time than expected.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
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Eric Pires

Solid offering, room for improvement

2017-06-15

Pros

Synerion's software is very easy to use and requires little setup time to begin using it's base features.

Cons

As the implementation lead, I am tasked with writing a manual that includes visual examples and step-by-step instructions for our managers and employees. All of this being said, Synerion's knowledgeable and personal customer service agents have made the entire process a breeze and easy to understand.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
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Danny Weeks

Synerion Review

2017-01-18

The only thing that I'm not overly happy about is the fact that there is no software (as far as we have been told) that works with this so that we can keep our attendance tracking points system in place.

Pros

Easy to use.

Cons

There is no way to have a points system for attendance tracking.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Sharon Noseworthy

Synerion easy to use Time clock

2017-02-13

We have been able to keep track of a few things all in one system now.

Pros

Quick clock to system updates

Cons

Finding a report for Absences to match what we want.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering Synerion

Make a list of all the reports and options you are used to and the Synerion team will help you get it all running the way you like.

Source: Software Advice
Helpful?   Yes   No
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Iain Morton

Customer & Technical Service is Unparalleled!

2018-05-03

Pros

The staff in the Customer & Technical Service Teams are extremely responsive, and provide fast turnaround to any questions/needs that arise.

Cons

The ad-hoc report writing has been sketchy - steps have been taken to improve this feature, but still some progress to be made.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Other

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
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Iain Morton

Excellent - exceeded expectations!!

2015-11-27

Pros

Aside from the great system functionality, the implementation phase was very smooth, and the on-going customer support is awesome.

Cons

An effective and easy-to-use Ad-Hoc Report Writer is lacking.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

10/10

Recommendations to others considering Synerion

Be really clear on defining your "must have's" and "nice to have's". Go to current clients to see the systems in-action.

Source: Software Advice
Helpful?   Yes   No
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Caroline Bedard

Excellent product!

2017-02-07

Staff attendance is much easier to track.

Pros

The interface is very user-friendly!

Cons

I am a very critical person and I actually have no negative comments to make about this software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
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Mike Rector

Big change from manual operations

2016-06-21

Pros

Reporting is good, quick access to the hours data. Support does great with answering questions.

Cons

Need to give clear examples up front of what configuration items added later will be chargeable. Clock only shows recent punches, would like to be able to go back and view punches.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Likelihood to recommend

10/10

Recommendations to others considering Synerion

Ask about how the system upgrade works. i did not know when to expect updates.

Source: Software Advice
Helpful?   Yes   No
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Suzana Brites

User friendly software

2016-05-02

Pros

user friendly, no technical issues. very easy to add new user to the system. customer support has been very responsive and always there to answer my inquires.

Cons

able do everything that i require. i have no issues to report.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

10/10

Recommendations to others considering Synerion

user friendly, easy to implement, not a lot of training required.

Source: Software Advice
Helpful?   Yes   No
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Meaghan Donoghue

Ritchie Feed & Seed Inc

2015-12-09

Pros

Clear. The reports look great.

Cons

I haven't used the program enough to find anything that I do not like.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Likelihood to recommend

10/10

Recommendations to others considering Synerion

Make a list of everything you want your new program to do.

Source: Software Advice
Helpful?   Yes   No
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Wendy Pratt

Night and Day Difference from Previous Vendor

2017-01-18

Synerion was able to meet our complex rule requirements and we see a night and day difference from our previous experience with workforce management providers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Diana Lupu

Great Product

2017-02-07

We can attach the people on a foreman. Some reports are not finalized.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
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Yvette Sturge

Excellence in Customer Service

2017-11-21

I would recommend this company to any firm looking for a well support time keeping solution.

Pros

You could not ask for better support services!

Cons

The product is a bit complex in some areas so takes some training. The training and customer support given by the company more than make up for this. The sad part is it will no longer be supported at the end of this year so an upgrade in product is required. But Synerion has gone out of their way to keep us up to date on this and what is required to upgrade.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
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Holly Williamson

Customer Review

2015-11-23

Pros

Quick and does not freeze up when trying to view data. Customer support is also great; my questions get answered very quickly and thoroughly.

Cons

Does not work with our pay period for exporting payroll data to Nethris.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

10/10

Recommendations to others considering Synerion

Make sure your pay period is compatible first or change your pay period to a compatible one.

Source: Software Advice
Helpful?   Yes   No
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Lyne Leblanc

Very easy to use

2016-10-13

The training videos helped me, but a lot of things I was able to figure out on my own because the system is very clear and easy to use.

Pros

The system is very easy to use and i was able to figure out a lot of things on my own.

Cons

Weekly automatic schedules would work much better for us.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Synerion

The implementation was excellent. From the very first interaction to the day we went live, the project was so quick, easy, and very, very good. And it's not at all expensive!

Source: Software Advice
Helpful?   Yes   No
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Nicole Hawley

Good Product for a Good Rate

2017-06-15

Pros

Worth the switch from a manual tracking system to something more comprehensive.

Cons

Very little assistance with set up. Could have used some help with the day to day changes in order to get used to the system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
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Kambiz Chorsi

Great Customer Service

2016-04-26

Pros

the product is very user friendly Customer service is friendly, timely and helpful.

Cons

the user manual is not as in depth as i would like.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

10/10

Recommendations to others considering Synerion

make sure you list all your needs and wants in the system.

Source: Software Advice
Helpful?   Yes   No
Read more