Synerion Reviews - Page 2

- Customer service is good. The reps try to help us as much as they can. - Scheduler can be used by employees that are 9-5 standards hours - Allowing export reports,, helps with administration side.

- Employee annual entitlement is not displayed on dashboard and a report is not available - Synerion does not directly export into payroll platform. - Scheduler is more ideal for retail and not an office environment. - No mobile app for Synerion Agile - Past absence history on Employee portal is not available. This is one of the main reasons for us to move to an online portal. - Can not bank lieu days.

No pros were added to this review

No cons were added to this review

easy to navigate the graphics are well presented

you cannot add time to the people who are paid weekly instead of hourly

Information like accruals, is all real time, it works well with the weekly timesheets. The reports are good. Cost benefits are great, and system is a lot more reliable than our last one.

We would like to have keyboard shortcuts in the system. For example being able to use "tab" to select an employee in the employee selector when searching, instead of using the mouse.

No pros were added to this review

No cons were added to this review

Quick and does not freeze up when trying to view data. Customer support is also great; my questions get answered very quickly and thoroughly.

Does not work with our pay period for exporting payroll data to Nethris. Our pay period is from the 22nd of each month to the 21st of the following month.

Our rep was very accomodating and was very timely to help when we were stuck.

At first, we were afraid we were not going to get all the tools we needed, but it was all worked out and we are happy with the end product.

je parle pas anglais mais je suis super satisfait de Synerion

tout me semble a point et je n'ai pas besoin de d'autre chose merci !

It is easy to use. Clear. The reports look great. The scheduling will be very helpful for us

I haven't used the program enough to find anything that I do not like.

Easily used on a daily basis, customer service on questions is a one on one meeting with an expert on their product, always looking to improve their product, and webinars often to cover any changes they make in their product.

I did not have any least liked concerns about the product because it was implemented easily and fixed a big opportunity in our hourly payroll punching and reporting.

This software allowed control working hours , vacation , day sicking . It is very helpful for company administration .

Some time when you have make enter at system it is miss at Synerion .

I really like that the forepersons can manage their employees. I like that they can see who is coming up for holidays.

What I like least about this product is that when you deviate from your usual page by mistake it is not clear how to return to your page. The title of the pages are not the same you have Time and Attendance on one page and Attendance Management on the side bar. I don't like how you have to pull up or down the page every time you log on, I wish it would stay the same when you logged off. When booking a vacation day for salaried employees there should be a easier way to make adjustments after the fact to reflect an accurate vacation balance.

Software user friendly, reports are thorough

None that I can think of. All users are pleased with this product.

Employee calendar so I can schedule time off or see vacation requests and employee schedules.

So far there is nothing that I do not like about the system, It works perfect for my needs.

Easy to work with this software. I like it.

No bad comment, all it's ok. Thanks for all.

All of the features within the system are very simple, effective and straight forward to use. There is no guessing on what to do within the system.

No Cons as stated above this is a great system

Having employees use the online timecard feature helps take the onus off the managers

Integration across PST and EST time created issues with clocking in and payroll

je peut suivre mes heures et faires corriger si erreur avant la paie

aucun a date, je retrouve tout ce que je veux, horaire, demande de conger, de vacance, banque maladie, vacance restantes etc...

I loved that Synerion was so easy to use for onboarding!

Nothing! It was a great experience and a great product.

Le système est vraiment très simple à utiliser, autant pour les gestionnaires que pour le libre-service. Le support à la clientèle est courtois et il répondent toujours à notre demande dans des délais raisonnable. Le système d'horaire.

Comme nous sommes un commerce de détail nous avons beaucoup d'employés avec des disponibilités différente et des particularités différente aussi alors les points à améliorer sont au niveau des notes que les employés peuvent nous laisser. Surtout lorsqu'il mettent leur disponibilités, ce serait intéressant et même nécessaire qu'ils puissent nous laisser des précisions supplémentaires. Donc peut-être à prévoir de rajouter un champs de note dans la section des disponibilité, au même titre qu'ils peuvent nous laisser une note lorsqu'ils font une demande de congé.

The product meets our needs at the current time and the company goes out of their way to inform you of any upcoming changes. My favorite part of this system is the customer support. They go above and beyond to help their customers. You could not ask for better support services!

The product is a bit complex in some areas so takes some training. The training and customer support given by the company more than make up for this. The sad part is it will no longer be supported at the end of this year so an upgrade in product is required. But Synerion has gone out of their way to keep us up to date on this and what is required to upgrade.

Quick clock to system updates

Finding a report for Absences to match what we want. Want a report that gives us late in, early out,absences with written reasons and any long lunches or long breaks taken. The gentleman on the phone for review was helpful in finding a report that covers all but the long lunches and long breaks.

The thing I like most about Synerion is that it is easy to use the majority of the functions. It keeps detailed records, and gives accurate reporting which helps us with completing payroll

What I don't like is the scheduling tool as it can't seem to build the schedules for employees properly. We have tried to rectify this but have for the most part not used the schedule part of the system due to its poor quality.