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Talos Reviews

Reviews summary

Pros

The company have been brilliant from the start of this whole process, I would be more than happy to recommend 360 to other companies.

Craig E.

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We have been happy with it's interrogation with other recruitment boards and its overall ease of use.

Mark M.

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The Talos team are very supportive and will try to ensure you are utilising the software to its maximum abilities.

Mark M.

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Cons

When there are system issues the Dev team / 360 are unresponsive to sorting anything out, other than saying the problem cannot be replicated by them.

Helen R.

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Was a little difficult to integrate into our HR system initially.

iona m.

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There are no real negatives spring to mind. It sometimes takes a little while for CVs to show up when they have been sent by a candidate, it is not instant.

Kelly S.

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Overall rating

4.6

(43)

5

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98%
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100%
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43 reviews

recommended

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Simple, powerful and reliable platform backed up with fantastic ongoing support.

Reviewed 3 months ago

A fantastic team to work with from junior to senior level, account managers to technical developers. Positive can-do approach to any challenges that come up.

Pros

Simple & easy to use. Reliable and does what we need it to do.

Cons

It's not a completely bespoke set up so there are are some features that are unnecessary for our needs and some minor tweaks that we would make if it was. With that said you're not paying for a completely bespoke system here and the team have made a number of changes and custom development as far as practical for them to ensure the system continues to meet the needs of our business.

Vendor response

Thank you for the lovely review, it's lovely to hear that you've had excellent service from the team and would recommend Talos. We pride ourselves on providing the very best hiring features, whilst still being easy and intuitive to use - so your feedback will be really well received by both our developers and Talos support!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A great product supported by passionate and proffessional people!

Reviewed 2 years ago

I was first introduced to Talos in a previous role (where I was not involved in the purchase decision or installation process). When I changed roles into my current role as HR Recruiter with UniCarriers I was stepping into a new role for the company which previously only ever used recruitment agencies. I straight away new an ATS system would be beneficial to this role and my first thought was 360....

Pros

What I like most bout Talos is that I find the software easy to use. The different features are relevant and make the hiring process much simpler and more effective. I like that you can keep track of all your vacancies, applicants, candidates, talent pool etc. all in one place. It helps me to provide a efficient service to my hiring managers and a professional and positive candidate journey to all our applicants.

Cons

You cannot amend your adverts once they have been posted, you have to ask the 360 team to make the amendment for you. This is not really a problem because the team at 360 are so quick at responding, however, it could be helpful if this option is available to the administrator of the software also.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fantastic product and service

Reviewed a month ago

The best customer service I have ever received after purchasing a system. Always available to help with anything we have asked.

Pros

The ease of use Candidate experience is seamless Variety of features to manage candidates

Cons

Not being able to edit a job after it is posted

Vendor response

Thank you for your Review! We are so pleased that you find Talos easy to use and that you have found us to be professional in our communication. Your comment of "the best customer service" you have received after buying a system is fantastic and I will ensure our Talos Support Team hear this.

Overall Rating
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Very user friendly and great customer service

Reviewed 2 years ago

It is a great system that helps to track all candidates, and it is very user friendly/easy to use. The customer support is also excellent and the team are always happy to help me make the most of the system, and customize to my preferences where possible.

Pros

Visually it looks great, everything is very clear, and you know exactly where to click, very user friendly. I also like having customizable communication templates.

Cons

I would like to be able to list jobs that do not expire, that have the same functionality as normal adverts. We have contractor positions that are always open, so it would be good to be able to manage them in the same way as the normal job listings.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Talos experience from a medium sized UK charity organisation

Reviewed a month ago

Absolutely the best customer service I have received from a HR supplier. Have never felt like a "number" and even after 2 years our Account Management team are still providing really valuable insight and advice to make our recruitment experience better.

Pros

The applicant management trough each progression stage works really well and receives the most positive feedback from our users / recruiting managers, many of which struggled with our previous ATS. The performance of our adverts is significantly improved via the automatic postings on free resources such as Indeed, LinkedIn and our own website (which is hosted by 360/Talos as part of the ATS set up).

Cons

The requisition module needs to be updated to include more flexibility than the current hierarchy set up in the background allows, both in terms of choosing approving managers / levels of approval required and the set up of the fields to make them more customised/integrated with our internal language and needs.

Vendor response

Thank you so much for your Review! We are so pleased that your hiring managers and HR team find Talos user friendly and that you are feeling the benefit of our enhanced and Gold integrations with Indeed and some of the other free sources. We are especially delighted with your comments about our Customer Service and support, we care about our customers and strive to always find a better way! We will keep you posted with the update to the requisition process and thank you for your feedback that has been added to the user stories to help improve this feature.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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New ATS gone down well!

Reviewed 2 years ago

Reporting, although basic is really useful for providing quick summaries to senior people. The ease of use is great. The training provided was excellent and they definitely went above and beyond. Snags resolved quickly and always get a response. The front end websites they have created are fabulous, really listened to what we wanted.

Pros

Ease of use, quicker and more intuitive than the last ATS system we had. The interview booking module is a great time saver.

Cons

previous ATS could be bespoked to our needs but Talos is a box, however the box is always being developed and this will move things forward. The Requisition process is great from a governance perspective but i look forward to being able to bespoke it to our requirements which will happen later this year!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Webuyanycar.com

Reviewed 3 months ago

Great system and great service. [SENSITIVE CONTENT HIDDEN] have bene great, and they always action anything we need very quickly.

Pros

It is really easy to use, unlike other systems I have looked at that overcomplicate it where it is not needed. Also the SMS & video interview features are great and keep getting better with every update.

Cons

Some of the limitations within the system, but every time we come up with an idea that would work for us, Talos are usually already looking to develop the system to update it. They have made so mnay updates following our suggestions I lose count.

Vendor response

Thank you so much for your review! Really pleased you're enjoying using the SMS and video interview features. Lovely feedback and I'll pass it on to our development team.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Wey Education feedback

Reviewed a month ago

Really brilliant. [SENSITIVE CONTENT HIDDEN] our Business Support Manager is excellent with providing support to us and answering any questions. He is very much an extended part of the HR team at Wey Education. He's always happy to arrange calls with us to check in on our requirements.

Pros

The software is easy to use for both us as a business but also applicants who apply via 360. It's really beneficial that the adverts get posted to a number of different job boards as well as being integrated to our Wey Education website. It saves us (HR team) time by only needing to post one advert it covers all areas. To view applications is straight forward and to progress candidates on e.g short listed, interviewing, hired etc is self explanatory. It's really beneficial we can communicate to applicants where it is all recorded in one place.

Cons

We have found that on the odd occasion some candidates applications aren't pulling through correctly, some are blank or missing information. Not many but we have found this.

Vendor response

Thank you for your Review! We are delighted that you find Talos easy to navigate and to communicate with your candidates. It's great to hear that the multiposter is working well and that you are getting lots of applicants with the exposure and easy apply helping. I will ensure your lovely feedback is passed on to our Talos Support Team and your Account Manager who is doing a great job!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Talos Review

Reviewed 3 months ago

Overall Talos is a great help for simplifying my recruitment process by having everything connected to one place, saving me time as i don't have to worry about posting a role in multiple locations this is all done within the system itself.

Pros

This software is simple to use, with the function to allow managers access to specific roles is great along with the ease of applicant tracking throughout the recruitment process and the ratings system.

Cons

The only area i wish there would be improvements is in the filtering of the applicants, for example being about to filter the location an applicant is based in to make it easier to reject those unsuitable

Vendor response

Thanks for your lovely review! Really pleased you're finding our integrated multi-poster saves you time. Thanks so much for your feedback, I'll make sure that it gets passed onto our development team as we're continually adding features to Talos.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Talos

Reviewed a month ago

Excellent service to the business and candidates

Pros

Ease of use - user friendly for new employees and candidates

Cons

Nothing - installed within 2 companies i worked in

Vendor response

Thank you for your Review! We are so pleased that you find Talos easy to use and that you receive great support from your Account Manager.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Talos & 360 Resourcing Solutions

Reviewed 2 years ago

Even with the (reasonable) outlay costs of the Talos software we still managed to make a substantial saving on the recruitment costs to the previous year. It has helped push the 'working with us' part of our brand and therefore reduced the need of expensive recruitment agencies. Talos is a great and efficient piece of software. However it is the 360 Resourcing Solutions team that make it! Their ongoing dedication and support to our company and the constant development of the software to make sure it continues to fit our needs, is faultless!

Pros

The Talos software is very user friendly which makes the recruitment process for multiple sites with multiple hiring managers far less time consuming. It has completely streamlined our recruitment process from beginning to end. From the posting of a vacancy to multiple job boards with one upload to the interview booking, offering, hiring process and beyond.

Cons

The 'Agency Portal' section of the Talos software is not suitable if you have a reasonable sized PSL & a lot of vacancies to post out to that list. It is over complicated and clunky . As the number of candidate submissions increase the process becomes more time consuming than it should be. However 360 Resourcing Solutions as always, are proactive & supportive - and are working on the redevelopment of this section of the software.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Talos Review - Applicant Tracking System

Reviewed 2 months ago

A very positive experience and I couldn't imagine life without our ATR.

Pros

The software is very user friendly and has the capacity for multi-users across an organisation. The application process is easier to manage and you can contact multiply candidates, arrange interviews on line, candidates can self select their interview times. The customer service from the team at 360 Resourcing is second to none, their advice and support is invaluable.

Cons

The interviewing module does not have a waiting room, but I believe the tech team are currently reviewing this.

Vendor response

Thank you for your review! We are so pleased that you find Talos easy to use especially the interview booking module. We are also happy to hear your kind words about the Customer Service, we do pride ourselves on delivering an exceptional customer experience.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent tool for our Recruitment Team

Reviewed a month ago

The experience is excellent - we are still tweaking things a few months in as our Account Manager wants to ensure we are getting the most out of the platform. We have been happy with it's interrogation with other recruitment boards and its overall ease of use.

Pros

This software brought down our candidates days in the process - this is because of how easy it is for a candidate to apply and also the ease of use from an admin side. The Talos team are very supportive and will try to ensure you are utilising the software to its maximum abilities.

Cons

The only downside was our onboarding was a bit slower than we would have hoped. We did ask for a lot to be done in a short amount of time and this was a factor but the team at Talos worked diligently to get everything done and we are very happy now. As I said it was just a small snag but the guys thoroughly made up for it and we are happy with the performance.

Vendor response

Thank you for your Review! We are delighted to hear that your time to hire/candidate in process has been reduced already by using Talos and that your candidates are having a good experience when applying. Thank you for your feedback for the Talos Support team too, I will ensure they are aware of your kind words.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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360 - All round fabulous!

Reviewed 2 years ago

For us at GRIND, we found that when it came to choosing an ATS', we were spoilt to choice. What set 360 above the competitors was the incredible level of customer service paired alongside of the configuration & implementation. There is obviously a 'go above and beyond' attitude displayed by all reps at 360, and have been very appreciative of the team we have worked with.

Pros

The software could be used by anyone within the recruitment sector or wider group. It's an all round efficient system which allows you to preserve your Brand - something we value more than anything! We were trained on how to use the system and after one session, all 11 of our managers were able to run the system independently with complete confidence.

Cons

The initial configuration took a little while to implement (longer than anticipated) due to movements in both our team and 360's however, it was our first time implementing and ATS and feel that the extended time allowed us to ensure the system was implemented correctly.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Talos

Reviewed 2 years ago

Representative at 360 Resourcing have been a great help with the implementation of the software and also any queries which may have come up during usage. Quick responses and friendly assistance. We've also managed to utilise Talos to work directly with our internal HR system to make our processes quicker and easier, which has been a great help.

Pros

Talos is probably the easiest and most efficient recruitment software I've used in my HR career. I worked on the implementation team to bring this into the business, as well as rolling it out to our line managers and the biggest thing that people like is the ease of use.

Cons

After using the software for just over a year, there isn't really anything I dislike or would change about it at this stage.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Review of Talos

Reviewed 2 years ago

Helped to build a talent pool of candidates for the future as well as having all our vacancies and candidates in one location.

Pros

Helps to build a talent pool. Advertising package with the Talos system was very beneficial to us. Customer support is very strong.

Cons

doesnt highlight when people have applied previously.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great support from the team

Reviewed 2 months ago

Great support from [SENSITIVE CONTENT HIDDEN] and the team. I started a new role recently and the team have been really supportive of updates we want to make to how we use the system, ensuring the HR team are trained well and overall ensuring we have a great system both internally but also for candidates and prospective candidates.

Pros

I recently joined Haulfryn where Talos was in place. The account support from [SENSITIVE CONTENT HIDDEN] and the team has been great. I've looked to make a number of changes to how we use the system that have all been accommodated.

Cons

There are a few aspects that it would be improved if we were able to make more changes to the systems directly ourselves, that said the team have been really helpful and quick to make changes needed.

Vendor response

Thank you very much for your review and we are pleased that you are enjoying working with Talos and the Support Teams. I will ensure they receive your lovely feedback.

Overall Rating
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Choose Talos!!

Reviewed 3 months ago
Pros

360 has made recruitment easy and effective. The team have always been incredibly helpful and quick with their responses, can make good recommendations, come up with solutions and provide in depth training. The system can be built to suit all sorts of needs and the reporting is excellent. The search by candidate tool is very helpful and the email templates make posting/notifying an applicant so quick.

Cons

Only thing i can think of is the lack of being able to have an email notification for when a data capture is completed.

Vendor response

Thank you so much for the lovely review and I really like your review title!! Really pleased you're enjoying using the reporting features and the email templates. I'll pass your comments on to our development team as they'll be delighted.

Overall Rating
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Intuitive software

Reviewed 2 months ago
Pros

The customer service and continuous support from Talos is brilliant. If you want to make any changes to progression stages, application forms, scorecards then you can quickly ask via live chat. The software is continuously developing and they listen to feedback from clients. I like how customisable all the progression stages are and that you can continue to make changes to the platform

Cons

The integration was difficult and took a while to get set up

Vendor response

Thank you for your Review! We are pleased to hear that you find our Customer Service and Support great, and that you are enjoying many of the features including the scorecards and progression stages. Please keep your ideas coming as we are continuously developing new features.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Watergate Bay/Another Place The Lake

Reviewed 2 months ago

Good experience. Support team are very helpful/quick to respond

Pros

User friendly- lots of features available to make recruitment easier.

Cons

some times it takes a while to find what you are looking for.

Vendor response

Thank you so much for your review! We are glad that Talos is making recruitment easier for you & that you are enjoying great customer service! I will ensure your feedback is shared with our teams.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Talos & 360 Talent Partnership

Reviewed 2 months ago

We began the transition across to Talos in September last year. You have the full support of the tech team, Project Management team and your own Account Manager. They are on hand to support you through each step of the build, design, implementation and roll out. Great bunch of characters too!

Pros

Talos is easy to integrate, and the build was flexible as the team allowed us to customise the system around our processes, but also when suggesting features that didn't exist, these were designed and implemented. In theory, no ATS system has everything on your wish list - but you're onto a winner with Talos as the team are open to new ideas to improve the product.

Cons

It would be good to get an app built for the system, so you can access candidates on the go - really key for operational hiring managers!

Vendor response

Thank you so much for your feedback! We are delighted that you have found us easy to work with and to integrate into your organisation. I will ensure your feedback is shared with our teams especially your kind words about us all being great characters! Please keep your great ideas coming as we love to keep adding new features to Talos!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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A very useful tool

Reviewed 2 years ago

Very good system for what we need.

Pros

Very user friendly, easy to navigate round and uncomplicated functionality. Has automated the labour intensive parts of the application process and provided a great central location to store candidates for current roles and made them easy to find for future positions.

Cons

It is quite basic - which could also be a pro in many cases. We have had to request a number of additional features be added which we would expect to be basic functions e.g. putting an expiry date on adverts going on to our own website. The interview arranging function doesn't sync with outlook calendars so I have found it much quicker and easier to do this outside of the system.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Talos!

Reviewed 2 months ago

Excellent overall!

Pros

I love the simplicity of this system but best of all the implementation was seamless and the ongoing support is second to none.

Cons

Was a little difficult to integrate into our HR system initially.

Vendor response

Thank you for your review! I am glad that you found the implementation seamless and that you are enjoying the simplicity of Talos and the excellent Customer Service. I will ensure your feedback is shared with our fabulous Account Management and Talos teams.

Overall Rating
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great System

Reviewed 2 months ago

Incorporating this system with our recruitment process has streamlined the process and made it much easier to post vacancies track the applications and communicate with candidates. Our account director, provides great support and always responds promptly to any queries.

Pros

The system is great for keeping all applications stored in one place, for set time frames, ensuring that our recruitment process remains GDPR compliant.

Cons

We advertise on a couple of job boards that can't be posted to via the system, however we can manually add any applications received directly and therefore still manage to store the applications in the system.

Vendor response

Thank you for your review! We are pleased that you like the simplicity of all of your candidates in one place and the security Talos brings by being GDPR compliant. I will ask your AM to show you a possible alternative to manually uploading candidates to Talos.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Talos Review

Reviewed 2 years ago

I think Talos will be very effective with recruiting the correct calibre of candidates for the organisation. I feel the installation has gone well, we have been kept in the loop with updates and received a high standard of support so far.

Pros

The Talos system looks user friendly, I like the features it has including the online support chat option, you have the option to report effectively, I like the way you can search and I also like the filter options. I am excited to use this new system in my organisation and I feel confident it what it can bring.

Cons

As the system is very new and I haven't started using yet in my day to day job I cant comment yet.

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