TargetRecruit Reviews

TargetRecruit

Software for staffing & recruiting firms built on Salesforce

4.37/5 (26 reviews)

Pros
  • It is easy for us now to find the best talent for any opportunity we are recruiting.Verified ReviewerRead the full review
  • TargetRecruit is one of the most reliable applicant tracking systems out there. Ve used a lot in the past, but TargetRecruit is just the best.Eman J.Read the full review
  • TargetRecruit is the best recruiting database.Romy A.Read the full review
Cons
  • They are okay in troubleshooting problems, but in terms of communicating problems, results, and solutions, it seems that they have a problem. Their attention to details are not that keen as well.Dennis C.Read the full review
  • Doing full resolution of the problem in one stab is better than having a long and terrible email chain and numerous calls.Dennis C.Read the full review
  • The biggest challenge for us is user adoption as they look for short cuts or find it simpler working outside the system where as they cannot see the bigger picture.andrew b.Read the full review
95%
recommended this to a friend or a colleague
Dennis Campos

Applicant Tracking System? It is TargetRecruit!

Used daily for 2+ years
Reviewed 2018-08-17
Review Source: Capterra

TargetRecruit is a great applicant tracking system. It is also good in terms of driving sales and getting more clients. TargetRecruit makes it possible for a big firm like us uplift the essence of continuity of care, and being personalized in dealing with our clients, and candidates.

Pros
TargetRecruit is one of the major applicant tracking systems in our company. It is easy to use, and it makes data entry fast and less complicated. TargetRecruit makes it possible as well to upload resumes of candidates and clients. It also let us sync email exchanges that we have with our candidates and clients, making it possible for us to know whom they have last communicated, and what was the last information provided to them by one of our team members that makes fulfilling each tasks easier for us. We do not need anymore to ask and wait for replies as to what is the next step of each candidate or client because it is already found on our job applicant page, html email status page, and it also let us provide handle with care notes on how we can service our clients and candidates better.

Cons
The only thing I don't like with TargetRecruit is that their customer support are not that great. They are okay in troubleshooting problems, but in terms of communicating problems, results, and solutions, it seems that they have a problem. Their attention to details are not that keen as well. They tend to assume instead of clarify if they got the correct understanding of the issue. Overall, they are still great. I hope they realize that speed in doing their tasks is not really a game changer. Doing full resolution of the problem in one stab is better than having a long and terrible email chain and numerous calls.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

TargetRecruit! One of the best Candidate Database CRM out there!

Used daily for 2+ years
Reviewed 2018-09-10
Review Source: Capterra

TargetRecruit is the best tool out there to cater for your candidate database needs.

Pros
We've been using Excel before in order for us to manage our recruitment needs. Excel is also our candidate database. We've had a lot of bottlenecks when we were still using Excel as our candidate database. These problems are the following: - we really don't know if they are already in-process for another opportunity in our firm - we don't know if they already received an email from us - we receive a lot of DNC requests because they are receiving the same opportunity from us 3X+ in a day With TargetRecruit, everything of those got resolved. We can immediately see if the candidate is already in process with us. We can also put a bar in sending another outreach to the candidate again within 2 weeks from the last time they received an email from us so that we will not look as a spam machine. We can also put the preferences of the candidate in our database. TargetRecruit also has a strong candidate search, and just by uploading the resume of the candidate, we can search keywords on their CVs and it doesn't fail. It is easy for us now to find the best talent for any opportunity we are recruiting.

Cons
What I lease like about TargetRecruit is that sometimes it has glitches. Sometimes, it is hard to attach the candidate's CV as well. Their support is also not that very great, but I don't usually need their help since we only get issues once in a while.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Eman Jucutan

Candidate Applicant Tracking System? Use TargetRecruit!

Used daily for 1-2 years
Reviewed 2018-08-30
Review Source: Capterra

TargetRecruit is one of the most reliable applicant tracking systems out there! I've used a lot in the past, but TargetRecruit is just the best!

Pros
We've used a lot of platforms before in order for us to have an applicant tracking system but it turns out that those platforms are not really working in terms of what we really want to attain as a firm - to recruit and build relationships to candidates but not that time consuming! TargetRecruit made it possible for us. I like that this system enables us to provision handle with care options especially when the candidate said to use that they are restricted to a certain area, industry, skillset, travel requirement, pay or they are not just actively looking. Because of this handle with care options, and the ability for us to check it simply by just exhausting such reports, it helped us decrease the DNC requests on our firm, and also we are better connected now with our candidates. I also like that TargetRecruit enables us to personalize our email templates whenever we send mass emails. Our candidates now perceive that the email template is just for them even if it was sent to 1000+ people in our database.

Cons
What I don't like about TargetRecruit is their customer service and technical support because they are not that very helpful, and they commit mistakes often.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Shirish Mutyala

ease of access to information is less

Used daily for 6-12 months
Reviewed 2016-12-07
Review Source: Capterra

pretty complex data management, UI is poor, more customizations needed, can be improved. No, that great experience Thanks,

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 2/10

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Romy Apilado

TargetRecruit is the best recruiting database.

Used daily for 2+ years
Reviewed 2018-08-18
Review Source: Capterra

Overall, TargetRecruit is a powerful tool that helps us in terms of recruiting fast. The candidate search options makes it easy for us to hit the right candidate because the database let us upload the candidate's resume.

Pros
We are using Bullhorn CRM before as a candidate database, but we found a lot of rarity in that platform so we shifted to TargetRecruit. The good thing about TargetRecruit is that it let's us add some functionality that are really helpful for recruiting such as how we will handle a certain candidate, and what are his preferences in their of job openings such as geography, functional expertise, industry and the amount of travel. TargetRecruit also enables us to upload the candidate's resume that makes candidate searching using keywords powerful in that database.

Cons
What I least like about TargetRecruit is the downtimes, and also how the customer support resolves our concerns. Sometimes they can't understand the issue because they are not really trained enough to listen and to clarify so the issues takes a lot of time to be resolved.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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andrew brindley

You get out what you put in

Used daily for 2+ years
Reviewed 2016-11-30
Review Source: Capterra

Review: We have been using TR for about a year and we like it, its not perfect but then no system is. Its also the sort of system you need to invest time in learning.It does a lot of things out the box that well help in your recruiting for clients, if you have a CRM then you might find the adjustment different. The biggest challenge for us is user adoption as they look for short cuts or find it simpler working outside the system where as they cannot see the bigger picture.Pluses its on Salesforce a tool we have been suing for 3 years.Reports are brilliant.Support is good (sometimes English is a little difficult) they do try to help Satish is very good.You can customise it (as with all of SF)Could do better.No free phone from the UK.Not able to pay direct to UK bank its via paypal which is additional (small) cost)Videos are ok but could be better.Overall I would recommend but then you have to want to invest the time in to making the system yours and part of the process

Pros
Flexibility

Cons
Offshore support sometimes can be problematic

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Anonymous

Target Recruit a good tool to keep track of our candidates.

Used daily for 2+ years
Reviewed 2018-02-06
Review Source: Capterra

The tool provides us with more details and accurate tracking system. We can monitor our candidate's status real time across our firm which resulted in a very efficient manner.

Pros
The tool allows us to update realtime and provide us reports and analysis with simple steps to follow. The interface is highly customizable depending our needs. I made our work very productive and efficient.

Cons
Although the interface is customizable, if you have a lot of information, it's sometimes hard to locate some fields, but if you get used to it, it's a very wonderful and useful. Sometimes, syncing and lag issues can occur but does not affect the over-all rating.

Response from TargetRecruit


Thank you for your review. We look forward to a continued engagement with you.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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rafael ocana

powerful product, lack of serious support

Used daily for 1-2 years
Reviewed 2018-05-15
Review Source: Software Advice

Pros
based in salesforce strong architecture with lots of functionality and endless possibilities of customizing

Cons
bad support service, handled in a not very professional way, no issue tracking at all, no periodical status review, not clear categorization of issues, it seems you send it and the the assigned person tries to do his or her best to solve it or to give you any answer which could lead you to feel it is a not supported feature or a third party issue they cannot solve, with no SLA at all, so you never know how long it could take to solve any issue.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Sarah Napire

Great recruiting tool!

Used daily for 2+ years
Reviewed 2018-02-13
Review Source: Capterra

Analytics

Pros
TargetRecruit is a great platform in our recruiting and business development processes. We can extract different reports for analytics.

Cons
We experience system latency whenever there are updates to candidate profiles. It takes a while before changes reflect.

Response from TargetRecruit


Thank you Sarah for your feedback. And apologies for delayed response/. We will surely work on your feedback.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Raj Gupta

Have been using it 7-8 years now

Reviewed 2015-07-31
Review Source: Software Advice

Pros
The platform is built on Salesforce and so we can use best of salesforce platform and all the additional core functionality around recruiting from TargetRecruit. I like the EMail to Candidate and Job Applicant integration. When someone applies through email, it auto routes to the right job and it sends me alerts based on matching criteria. We get 100's of resume and need to quickly rank and file which this feature helps us with.

Cons
Have been using from start and seen it progressively get better.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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John Webber

Good Product / Good Service

Used daily for less than 6 months
Reviewed 2016-12-01
Review Source: Software Advice

Having used or demo'd many of the largest ATS out there as well as up and coming products, TargetRecruit allows a business the opportunity to have a highly efficient out of the box, yet easily customizable ATS that is 100% in tune with the latest and greatest Salesforce features. This allows us to have a strong recruiting ATS while taking advantage of "above the funnel"/pipeline activities of traditional sales organizations without having to use 2 separate CRMs. User-Friendly is an understatement. If there is a field, it can be reported on! If there isn't one, you can make one! I could go on and on. The product speaks for itself. With respect to the TargetRecruit team, everyone takes a "customer is king/queen" mentality. They really aim to please. When selecting Target Recruit for my current firm, due to my experiences with them previously, it was a slam dunk. Antony as my point person was and still is amazing. Kumudh in sales was transparent and accommodating. The rest of the team, including but not limited to Harish, Minu Thomas & Lokesh were all easily accessible and responsive. If you are looking to take your ATS to the next generation, TargetRecruit must be on the short list of finalists. From reporting to mobile to all of the Salesforce features, it's a winner in my book.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Pieter Kranenburg

Excellent Sourcing Solution

Used daily for 2+ years
Reviewed 2016-12-02
Review Source: Capterra

With TargetRecruit we are able to act fast in servicing the needs of our clients. It helps us in everyday challenge: work smarter. Sending out jobs, matching candidates and creating contracts -> it's just the ease of a couple of mouse-clicks.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Peter Giger

Target Recruit is our control center and ultimate sales machine - highly customizable!!

Used daily for less than 6 months
Reviewed 2016-11-29
Review Source: Software Advice

Eumedica consultants are experts in searching and selecting skilled medical employees and executives.There is no other agency in Switzerland which is so cross-linked in Switzerland and in the whole of Europe. Eumedica is specialised on the health sector job markets in Switzerland, Germany and Great Britain. For me it has been the third implementation with TargegRecruit. From the scratch, the Sales Manager, Sathish Kumar, helped us finding the best solution. The evaluation, forming our processes and the possibilities offered by the system is great. The team around, Vidya Charan and Chandrasekhar Pathepur have done everything to bring us in productivity. Thanks guys! Now we are live for a few days and very happy with all the great functionality which comes with the system. We don't even use all of this functions.We are convinced to have the right partner and the right system and we are certain Targetrecruit will come up with new innovations, therefore it’s a great investment in a future!!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Gary Kaufman

Easy to set up and use, excellent customer service / support!

Used daily for less than 6 months
Reviewed 2016-11-30
Review Source: Software Advice

In my 16 years of recruiting, I have used a number of applications. When I opened my own company and needed a recruiting application that could be used for posting jobs, gathering applicants, managing candidate / client contact activity, reporting, etc., I chose TargetRecruit. The application is easy to install, is highly configurable and the customer service team at Avankia is tops! They are quick and accurate in their replies and really seam to understand what I am trying to accomplish. The tool has paid for itself many times over by allowing be to quickly find candidates I have added or have applied. It also helps me manage my marketing campaigns to build my client database. Pricing is also owner friendly. :) I will continue to recommend TargetRecruit to others!

Pros
Service and support are incredibly responsive and helpful. Easy to install, use and update. Simple to configure.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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geri sykes

Great customer support, excellent product!

Used daily for less than 6 months
Reviewed 2016-11-30
Review Source: Software Advice

We could not be happier with TR, especially their customer support staff, my rep and his entire team! We went live last summer and were very happy with the migration and implementation and today continue to customize the program to fit our changing needs. My rep knows our system so well, he can easily communicate requested changes to his team of developers, and get changes ready for testing in no time at all. I always look forward to the on-site visits when we can work one on one and get through a list of action items, discussion items and admin training in just a few days. They are a really great company and we are glad to be working with them!

Pros
Easily able to customize and create workflows, reports, fields, etc.. on my own.

Cons
Reporting features are limited.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Giuseppe Holm

Great App, outstanding Customer Support - highly recommended

Used daily for less than 6 months
Reviewed 2016-11-29
Review Source: Software Advice

Since we started to use Target Recruit we have had a great experience working with the support team to customize the program to match our needs. The support team of Prathap and Sathish have been very supportive and always available to match our schedule on very short term. We have used other products before, however have found the support of Target Recruit's customer service team to go above and beyond. The app is a bit complex, but offers customization which often can be done by a super user. The reporting tool is excellent. Highly recommend to try and use it!

Pros
Cloud based so accessible anywhere, a powerful recruitment tool which is customizable by users directly

Cons
the reporting and search tool might appear a bit complex at first but is very powerful once mastered

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jesamyn Sparks

Excellent Service All Around!

Used daily for less than 6 months
Reviewed 2016-12-06
Review Source: Software Advice

Since my team and I started using TargetRecruit in 2014, our efficiency and ease of process has continued to increase. We consistently look forward to learning additional ways to automate functions within the system to best serve our customers. Their responsiveness and willingness to help work through questions in a highly timely manner has been great. With their assistance, our team continues to learn how TargetRecruit can best help with our staffing and recruiting business processes!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Steven Fine

Love it

Used daily for less than 6 months
Reviewed 2016-11-30
Review Source: Software Advice

As an executive search firm our key needs were a solution that improved our use of time, aided our search ability and made the tracking and communicating with candidates easier. We looked at numerous solutions both on the AppExchange and standalone but found TargetRecruit to be streets ahead. Primarily I believe because the developers have a recruiting background.The design is very intuitive. Great App. Strong Recommendation.

Pros
Time saving / Smart

Cons
None can think of

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Steven Fine

Target Recruit by Avankia

Reviewed 2009-10-13
Review Source: Capterra

One of the best ATS and Web based CRM systems I have seen. Highly recommended

Pros
Accessible Anywhere Parses Resumes automatically from Job Ads aswell as Resumes that come into outlook Able to post jobs straight to job Boards Based on Salesforce.com platform - Very customizable to specific needs - Always improving Candidate Search and Email Job Broadcast is brilliant Dashboards allow for tracking of all jobs across all consultants all at once. Workflow triggers save huge amounts of time

Cons
Mapping fields from old system to bring across data but Avankia Support made this very easy (We found the process helped tidy up our database)

Rating breakdown

Ease of use
Customer support

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Suja Sadhasiva

Good team and technology support

Reviewed 2016-12-02
Review Source: Capterra

I have been liaising with the Target Recruit team for over 3+ years. They have a committed team. We have approached them for customization, reports, and other processes and they have always come through. Kumudh is our account manager and she is very efficient. Raghu is another point of contact in the support team. His turn around time in addressing and resolving our issues has been great. I met with their CEO in LA. Overall a very committed and nice team.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Joshua Hall

Great Applicant Tracking System addition to Salesforce CRM

Used monthly for free trial
Reviewed 2019-12-09
Review Source: Capterra

We were investigating a dedicated ATS for our organization that can grow and scale with us.

Pros
Loved how simple it was to add this software on top of the Salesforce platform. It made it so easy to not have a steep learning curve for a new system and the power behind it is incredible.

Cons
Trying to get in touch with the right people to ask technical questions about it was a little frustrating. Seemed to take longer than it should have to start discussions about the platform and to see if it was a good fit.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Paul White

Great starter recruiting software

Used daily for less than 6 months
Reviewed 2018-06-06
Review Source: Software Advice

Pros
TargetRecruit's dashboard is modern in appearance and the software is very user friendly. The design is simple and easy to pick up.

Cons
Generating and saving candidate profiles and resumes is a slow process process. If you use reports a lot, you will be disappointed in the lack of them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Diana Oliveira

Target Recruit Review

Reviewed 2016-12-08
Review Source: Capterra

Overall, I found the customer service with Target Recruit to be poor. The most recent experience, I spoke to a rep regarding our password set up. The administrator on the account was no longer with the company and we needed to reset her password. After about two phone conversations and 20 minutes of going back and forth, we were finally on the same page. I was told a request has to be put through by salesforce and that was the last I heard about this. It has been a week. I understand these things can be a process, however, it would have been nice to receive some sort of follow up or status.

Rating breakdown

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Ease of use
Features
Customer support

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Wilson Dias

CEO of Tecnodata Informatica

Reviewed 2016-11-30
Review Source: Capterra

Targetrecruit is the best system I know of in its category. I've been using it for over 3 years. The functions I most admire are Research, Workflow, and Curriculum Capture.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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AJ Brown

Great product and support!

Reviewed 2016-12-02
Review Source: Capterra

We have been a customer for about two years. Great product support when needed. And product works great and can be customized easily.

Rating breakdown

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Ease of use
Features
Customer support

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