TeamSense Reviews

Quick and easy to understand staffing at start of shift to make adjustments as needed. I know from emails before I get to work who has already called off. I can go to reports to make manager notes and time sheet code changes at a later date.

No improvements as of now- I am glad you changed it from having to run a report to see who called out. That saves so much time! Thanks

Thank you for leaving your review Dianna! We're glad to see TeamSense is helping to make your work day more productive and predictable. Reach out if we can be of any assistance by emailing us at support@teamsense.com

Easy to customize a last minute communication that needs to go to employees outside of business hours. Especially for those employees that don't have company email.

As an administrator, it is frustrating to have to select all employees before you can search for an employee. Small detail but should be an easy fix for the software designer.

Thank you for your review Laurie! We're happy to see that you have had an overall positive experience at TeamSense, but absolutely want to take care of that issue you've described - this is the first time we've heard of it! We'd love to help, and invite you to email us at support@teamsense.com so our team can see what we can do to take care of that for you.

I like the ability to create different groups abd share files easily. Integration for our organization was pretty seamless

No major cons for the way I use the product

Thanks for leaving a review Eldemira! We're glad to see TeamSense is helping you communicate with team members. Please reach out to us with any questions or feedback you have by emailing support@teamsense.com

Setting up and adding employees is very easy. Customer service manages issues in a timely manner and resolved every issue (minor). We use a text message service so employees do not need to upload an app and tracking is easy on my laptop so I do not need to install an app either.

Employees tend to forget or decide to stop answering the text messages. Also, being able to create or print a list of who selected "clear" wasn't easy. "Exporting" a list wasn't always accurate as days blended together in the document.

Thanks for the review Robert! We're happy to see the overall experience has been positive. You can always set reminders if employees are forgetting to answer. We have more robust attendance reporting on the roadmap for Q3 this year. That should help make the process easier. Please reach out to us if we can be of any help at support@teamsense.com

The software and the team behind it are easy to use and we have been able to flex and enhance the system as our individual business needs change.

We've only really had issues with the mobile carriers kicking out surveys.

We appreciate your review Alexandra! The team is always glad to see we're delivering a good experience for our customers. Please reach out to us anytime if you have any questions at support@teamsense.com

I enjoy being able to pull reports with certain types of callous.

I hope we can sort communicate by location

Thank you for taking the time to post a review Andrunett! You can currently create Groups to sort and filter by Location. You can also use the Divisions feature if those are location-based at your company. Please feel free to reach out to us if you need any assistance at support@teamsense.com

I like how interactive and user friendly this software is.

Updating or syncing time off requests is a manual process that is not linked to the actual timecard system in use.

Thank you for taking the time to leave a review Lahana! We're glad to see the design is user friendly and you've had a good experience with the product.

This software is really easy to use and accessible to our associates. It is easy to navigate.

There was a time where all of our associates were calling out and different names were associated to their accounts that didnt belong.

Thanks for your review Karla! We're glad your associates are finding the product easy to use and navigate. Please reach out to us if you ever need any assistance: support@teamsense.com

Easy communication without giving away phone contact information.

Some glitches with notifications. Nothing else.

Appreciate your review Jeremy! The team is happy to see internal communication has gotten easier for you. Please email us if you ever have any questions or come across any glitches at support@teamsense.com so we can get them resolved for you.

The most i liked about using this software is organization.

The software can be time consuming when there are mistakes on the associates name.

We appreciate your review Melissa! The team is happy to see its been a good overall experience. Feel free to reach out if you ever need any assistance by emailing us at support@teamsense.com

the flexibility is ideal. I like that I can switch up the questions as needed.

some software glitches and notices being sent out twice causes confusion with my employees

Thank you for your review Colleen! We're happy to see you've had an overall positive experience using TeamSense. Our team is working to improve the tools on a daily basis. We've heard you and are currently working through the glitches noted in your review to get them corrected. Please feel free to reach out to us any time with questions or other feedback at support@teamsense.com. We're grateful for the partnership and look forward to making your TeamSense experience even better.

The software ability to text staff and have them interact via cell phone.

The lack of instructions on the set up side.

We appreciate you leaving a review John! Its good to see your experience has been a good one. You can reach out to our team any time if you need help with set up or anything else at support@teamsense.com

we use it for our covid-19 monitoring all employees.

at this time I have no answer in reference to software.

Thanks for taking the time to leave a review Beatriz!

Open form responses from associates allows them to tell us more about what's giong on.

The limitation of 100 characters or so prevents us from sending some messages with the wording our company has carefully chosen. Also, the link hub is not very intuitive for many in our workforce.

Thank you for leaving a review Lydia! We're happy to see TeamSense is helping you better understand and engage your associates. The 160 character limit is due to the constraints of text messaging. You can send longer messages by breaking it up into a couple of texts sent back to back. If you can reach out to us with feedback on the link portal, we'd love to receive it. You can always contact us at support@teamsense.com

I love the software and it is very useful for the employees

at this time i would have to say that there is nothing that i dislike about the software.

Thanks for leave a review Shannon! Its good to see your company's employees are finding the software useful. Please reach out to us any time at support@teamsense.com