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JazzHR vs UKG Pro Comparison

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Overview

Category Leaders

JazzHR is on a mission to make recruiting and hiring easy, effective, and scalable. JazzHR replaces out dated hiring processes...

Category Leaders

UKG Pro helps organizations improve the employee experience. Support your people and grow your business with cloud HR, payroll,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

39

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.3

437

5

4

3

2

1

225

169

29

10

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

4.2

457

5

4

3

2

1

219

154

64

9

11

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

Pros

I love how easy it is to receive support if we have a question and the fact that they are constantly improving on the product.
Their customer support is top notch and the system is obviously usable and you can do what you need to do. It’s a “good” system, not a great system.
The analytics to see where the applicants come from is great at determining which job board is worth the price. Overall it is a great tool.

Pros

Their report writing is great and they have lots of free classes that will help you with this. The payroll and hr software is easy to navigate and customizable.
The functionality of the system overall - how each module works with each other, and the fact that I can customize it to my needs myself as we change. The ease of use and training are outstanding.
The software is very intuitive and easy to use. The implementation team was responsive and the customer support has been very good as well.

Cons

The UI can be confusing and understanding how the process should be paired with JazzHR was a bit more tedious.
Confusing when setting up automatic responses.
The UI feels a bit underdeveloped. Our team has struggled to leverage it's reporting tools and dashboard view.

Cons

It takes months and months of training and practice and making mistake after mistake to figure out the basics of how to build reports.
At our workplace, sometimes the punches are not recorded on the employee station, causing problems with hours because it does not register them.
Dislike having to change my password so frequently.
  • Vendor responds to reviews
  • Last review19 days ago
  • Vendor responds to reviews
  • Last review13 days ago

Key features

  • Total features68
  • 360 Degree Feedback
  • 401(k) Tracking
  • API
  • Activity Dashboard
  • Activity Tracking
  • Advertising Management
  • Alerts/Notifications
  • Applicant Tracking
  • Application Management
  • Approval Process Control
  • Assessment Management
  • Attendance Management
  • Attendance Tracking
  • Background Screening
  • Benchmarking
  • Benefits Dashboard
  • Benefits Management
  • Billing & Invoicing
  • Boolean Search
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Candidate Management
  • Candidate Profiles
  • Candidate Tracking
  • Career Development
  • Careers Page
  • Check Printing
  • Clock In / Out
  • Collaboration Tools
  • Communication Management
  • Compensation Management
  • Competency Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Direct Deposit
  • Discount Management
  • Document Management
  • Drag & Drop
  • E-Verify/I-9 Forms
  • Electronic Forms
  • Electronic Signature
  • Email Management
  • Email Templates
  • Employee Database
  • Employee Handbook
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Reward Programs
  • Employee Scheduling
  • Employee Self Service
  • Employer Accounts
  • FMLA Administration
  • Full Text Search
  • Goal Management
  • Goal Setting / Tracking
  • HR Management
  • Individual Development Plans
  • Internal Chat Integration
  • Internal HR
  • Interview Management
  • Interview Scheduling
  • Job Application Management
  • Job Description Management
  • Job Management
  • Job Posting
  • Job Requisition
  • Jobs Board
  • Labor Forecasting
  • Learning & Development
  • Learning Management
  • Leave Tracking
  • Mobile Access
  • Multi-Country
  • Multi-State
  • Negative Feedback Management
  • Onboarding
  • Online Benefits Enrollment
  • Online Time Clock
  • Organizational Charting
  • Orientation Workflow Management
  • Payroll Management
  • Payroll Reporting
  • Performance Appraisal
  • Performance Management
  • Performance Metrics
  • Pipeline Management
  • Progress Tracking
  • Pulse Surveys
  • Real Time Reporting
  • Recruiting Firms
  • Recruitment Management
  • Reference Checking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resume Database
  • Resume Parsing
  • Resume Posting
  • Resume Search
  • Resume Storage
  • Search/Filter
  • Self Service Portal
  • Shift Swapping
  • Sick Leave Tracking
  • Skills Assessment
  • Skills Tracking
  • Social Media Integration
  • Succession Management
  • Succession Planning
  • Surveys & Feedback
  • Talent Acquisition
  • Task Management
  • Tax Compliance
  • Third Party Integrations
  • Time Off Management
  • Time Off Requests
  • Timesheet Management
  • Training Management
  • Vacation/Leave Tracking
  • Variable Workforce
  • Visual Analytics
  • W-2 Preparation
  • Wage Garnishment
  • Workflow Management
  • Total features102
  • 360 Degree Feedback
  • 401(k) Tracking
  • API
  • Activity Dashboard
  • Activity Tracking
  • Advertising Management
  • Alerts/Notifications
  • Applicant Tracking
  • Application Management
  • Approval Process Control
  • Assessment Management
  • Attendance Management
  • Attendance Tracking
  • Background Screening
  • Benchmarking
  • Benefits Dashboard
  • Benefits Management
  • Billing & Invoicing
  • Boolean Search
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Candidate Management
  • Candidate Profiles
  • Candidate Tracking
  • Career Development
  • Careers Page
  • Check Printing
  • Clock In / Out
  • Collaboration Tools
  • Communication Management
  • Compensation Management
  • Competency Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Direct Deposit
  • Discount Management
  • Document Management
  • Drag & Drop
  • E-Verify/I-9 Forms
  • Electronic Forms
  • Electronic Signature
  • Email Management
  • Email Templates
  • Employee Database
  • Employee Handbook
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Reward Programs
  • Employee Scheduling
  • Employee Self Service
  • Employer Accounts
  • FMLA Administration
  • Full Text Search
  • Goal Management
  • Goal Setting / Tracking
  • HR Management
  • Individual Development Plans
  • Internal Chat Integration
  • Internal HR
  • Interview Management
  • Interview Scheduling
  • Job Application Management
  • Job Description Management
  • Job Management
  • Job Posting
  • Job Requisition
  • Jobs Board
  • Labor Forecasting
  • Learning & Development
  • Learning Management
  • Leave Tracking
  • Mobile Access
  • Multi-Country
  • Multi-State
  • Negative Feedback Management
  • Onboarding
  • Online Benefits Enrollment
  • Online Time Clock
  • Organizational Charting
  • Orientation Workflow Management
  • Payroll Management
  • Payroll Reporting
  • Performance Appraisal
  • Performance Management
  • Performance Metrics
  • Pipeline Management
  • Progress Tracking
  • Pulse Surveys
  • Real Time Reporting
  • Recruiting Firms
  • Recruitment Management
  • Reference Checking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resume Database
  • Resume Parsing
  • Resume Posting
  • Resume Search
  • Resume Storage
  • Search/Filter
  • Self Service Portal
  • Shift Swapping
  • Sick Leave Tracking
  • Skills Assessment
  • Skills Tracking
  • Social Media Integration
  • Succession Management
  • Succession Planning
  • Surveys & Feedback
  • Talent Acquisition
  • Task Management
  • Tax Compliance
  • Third Party Integrations
  • Time Off Management
  • Time Off Requests
  • Timesheet Management
  • Training Management
  • Vacation/Leave Tracking
  • Variable Workforce
  • Visual Analytics
  • W-2 Preparation
  • Wage Garnishment
  • Workflow Management

Integrations

  • Total integrations55
  • ADP Workforce Now
  • BambooHR
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn for Business
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • QuickBooks Online Advanced
  • SAP SuccessFactors HXM Suite
  • Slack
  • Twitter
  • Workday HCM
  • Xero
  • Zapier
  • Total integrations93
  • ADP Workforce Now
  • BambooHR
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn for Business
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • QuickBooks Online Advanced
  • SAP SuccessFactors HXM Suite
  • Slack
  • Twitter
  • Workday HCM
  • Xero
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

JazzHR logo

JazzHR

Good product, especially at Pro level

Reviewed 8 years ago
Pros

At the Pro level, it's a flexible product that helps us save time in managing the recruitment process.

Cons

I would like to be able to directly submit the job to more sites.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

JazzHR logo

JazzHR

Friendly service and effective organization (when used correctly)

Reviewed 2 years ago

JazzHR works very well if every team member uses it for all things ATS: booking interviews, emailing applicants, sending offers, etc. It is also very flexible -- it can be used for all of the above, or only for offers, or whatever it is you need it to do. However, that flexibility is both a pro and a con. If for example some team members use it for booking interviews, but others insist on booking interviews through Outlook, it will be very difficult to keep track of what's happening. JazzHR won't track any communications that occur outside of itself. My advice: ensure your JazzHR team uses it the same way across the board. :)

Pros

JazzHR is a refreshing alternative to maintaining vast Excel spreadsheets of every candidate for every job (yes, that was my life for a little while). It keeps candidate resumes, contact info, and current application status in one place. Posting new jobs is straightforward, and you can make custom workflows for each one if desired. These allow for some degree of automation (moving a candidate to "passed 1st round" can prompt an email inviting them to the next round, e.g.). Each communication is timestamped, so there's no confusion about how quickly the interview process is moving. Customer service is also quick on the draw, replying to support tickets within 24 hours -- usually same day!

Cons

Two sticking points hold JazzHR back from being truly fantastic: 1. There's no "true" automation; every action requires a user to do something manually. Example: if I'm in charge of updating candidate status, and I'm out sick for a week, it will appear to other users that no progress is happening. Having some time-sensitive automation triggers would help a lot (change this candidate's status from...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

JazzHR logo

JazzHR

JazzHR gets 5-star rating! You're HIRED!

Reviewed 4 years ago

I used to stress out when we had recruiting efforts, but JazzHR has made this process so much more organized and it's something I look forward to using. It has saved us a great deal of paper, ink/toner resources as well as filing space, too. On top of the other features mentioned, it assists us with compliance by capturing retrievable data on each candidate, so employers are already prepared for whatever might occur resulting from recruiting decisions.

Pros

JazzHR is mutually beneficial to the candidate who can easily download a resume, cover letter and click on some buttons to answer questions that the employer wishes to learn about candidates (e.g., What Makes You Unique?). It automatically responds to the candidate (inserting the individual's name) to acknowledge receipt of their submission, thereby avoiding the "black hole" (or "black box") experience....

Cons

We do not pay for the premium-level support, so there's no immediate phone call support when I'm in a pinch. They've made a fairly comprehensive Support section complete with visual and step-by-step instructions which is extremely useful by those of us who opt not to pay for the higher support level -- and they email me back within 24-hours (more often sooner).