JazzHR Pricing Plan & Cost Guide

JazzHR

Recruiting software for small & midsize businesses

4.37/5 (419 reviews)

JazzHR Pricing

Starting from: $39.00/month

Pricing model: Subscription

Free Trial: Available

https://jazzhr.com/pricing

Competitors Pricing

JobScore

Starting from: 149.00/month
Pricing model: Free, Subscription
Free Trial: Available (No Credit Card required)

BambooHR

Pricing model: Subscription
Free Trial: Available

Mindflash

Starting from: 4599.00/year
Pricing model: Free, Subscription
Free Trial: Available

ZipRecruiter

Pricing model: Open Source, Subscription
Free Trial: Available

JazzHR Pricing Reviews

Pros

  • I love how easy it is to receive support if we have a question and the fact that they are constantly improving on the product.Sarah A.Read the full review
  • Their customer support is top notch and the system is obviously usable and you can do what you need to do. It’s a “good” system, not a great system.Matthew C.Read the full review
  • The analytics to see where the applicants come from is great at determining which job board is worth the price. Overall it is a great tool.Josh C.Read the full review

Cons

  • The UI can be confusing and understanding how the process should be paired with JazzHR was a bit more tedious.Jose F. G.Read the full review
  • Confusing when setting up automatic responses.Mike G.Read the full review
  • The UI feels a bit underdeveloped. Our team has struggled to leverage it's reporting tools and dashboard view.Mauricio M.Read the full review
95%
recommended this to a friend or a colleague

25 reviewers had the following to say about JazzHR's pricing:

Russ O.

Jazz HR ATS

Used daily for less than 6 months
Reviewed 2018-05-01
Review Source: Software Advice

Great value

Pros
Cost/Value. Very affordable. Includes unlimited users. It' very easy to use. Great Support. Interacts very well will all job ad sites, etc.

Cons
Unable to import directly from excel. Requires one record at a time from prior ATS. New records generate with ease.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Matthew R.

An easy solution for a company our size.

Used daily for 2+ years
Reviewed 2017-08-15
Review Source: Software Advice

We've been with JazzHR since it was started as Resumator 10 years ago. They've been a great partner through our growth, and offer easy solutions to posting positions and managing workflow and a great price. Their newest integrations with Namely may prove to be helpful as well.

Pros
Rarely goes down, easy to teach managers how to use, minimal requirements for usage, and an affordable price.

Cons
It doesn't integrate with LinkedIn unless you purchase the premium LinkedIn package, and the name doesn't give a good indicator of what they do.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Melissa H.

JazzHR

Used daily for 2+ years
Reviewed 2018-04-19
Review Source: Software Advice

JazzHR is a great product and for the price point you cannot beat it!

Pros
For the money, you cannot beat JazzHR. Its an affordable option and has solves a lot of our recruiting admin needs. We love being able to send mass emails to candidates and sort them by the different jobs we have

Cons
We have two separate locations that we recruit for and we could not integrate the two together. We had to create two separate accounts so we constantly are logging off and back in under the different accounts.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Craig S.

Really easy to use and super powerful tech

Used daily for less than 6 months
Reviewed 2018-08-01
Review Source: Software Advice

I would really consider Jazz as a option as it is very cost effective and feature rich. Quick to get up and running and easy to use.

Pros
Easy to use and really intuitive. I like that they have thought of making things simple but also really feature rich. From creating a job, posting to mutliple sourcing channels then easily managing candidates through a custom hiring process. Being able to filter, screen and only see relevant candidates is great. The price you pay is also low vs other larger providers that do not even support all the features in Jazz.

Cons
I really do not see any cons as Jazz ticks all boxes for a quick to deploy solution at a low price point.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Jennifer C.

Confusingly good

Used daily for 6-12 months
Reviewed 2019-07-30
Review Source: Capterra

In my career, I've used over 10 applicant tracking systems and none of them have been as easy or straightforward as HR. I'm left baffled that it is not the industry leader and by the cost of the product. It does not have all the bells or whistles of a Lever or Greenhouse, but a lot of companies (like mine) just don't need that.

Pros
Easy of use UI Customer Support Daily Use Price

Cons
Still working on integrations with other platforms

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Good basic, cheap ATS

Used occasionally for 6-12 months
Reviewed 2018-09-25
Review Source: Capterra

Pros
Relative to other ATS, it was pretty cheap! I also liked that you could duplicate funnels for job postings with similar interview steps.

Cons
There is not a lot of flexibility in terms of communication to applicants. Email templates would be better off if they were not as static. I also wish it gave you users more freedom to design the funnels for applicants.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 6/10

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Jeff L.

Great for small and medium sized recruiters and great features for the amount

Used daily for 2+ years
Reviewed 2018-04-25
Review Source: Capterra

Pros
Very easy to use and reasonably priced. You have the ability to create cutomized features for job postings on various no cost platforms with the ability to track applicant sources.

Cons
You have to update each job posting daily and since we are a global search firm it would be very helpful to be able to update a number of the same job postings all at one time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Kim B.

JazzHR is a great tool for recruiting. It's easy to implement and user friendly.

Used daily for 2+ years
Reviewed 2018-06-20
Review Source: Capterra

Cost effective, easy to use and can scale with you as you grow. Easily integrates with BambooHR and other HRIS platforms. The customer support at JazzHR is responsive and helpful and they are always adding new functionality to improve the product.

Pros
It's the best system on the market for the price and functionality. JazzHR easily integrates with free job boards saving posting time and looks great on mobile!

Cons
The reporting could be improved. JazzHR integrates with a number of other HR Tech providers but at times the API can be limiting.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Catalina A.

Glad I moved over to Jazz

Used daily for 1-2 years
Reviewed 2017-07-18
Review Source: Capterra

Pros
Ease of use, clean interface, easy to collect information and feedback on candidates. Easy to add additional users. Love the price point and the ability to add additional users at no extra cost.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

If you need a new applicant tracking system, pick this. Super modern!

Used daily for 2+ years
Reviewed 2018-05-18
Review Source: Capterra

Relatively low cost, easy to use, live agents, modern & you can recommend ideas that go on their roadmap and eventually get implemented.

Pros
Finally, a modern applicant tracking system! I use JazzHR everyday at work and I can honestly say this is a user-friendly and intuitive ATS. It saves me a lot of time compared with my experience using other systems like Taleo. If anyone is thinking of switching to a new ATS system, this is it. You will not regret it! Plus they have live agents to support you with any questions you have and they will get you the information you need promptly.

Cons
Sometimes I have experienced 'bugs', but if you report it to their Customer Success team it will be looked into as soon as possible. When Amazon Web Services is down, Jazz may not function properly, but this can't always be avoided.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Ben K.

Worst recruiting software out there

Used weekly for 6-12 months
Reviewed 2018-12-12
Review Source: Capterra

Save yourself the hassle. Don’t even try it.

Pros
The sales pitch. That’s about it. We thought it would bring more leads and leverage what we had been doing by creating more opportunities for same amount of spend or cheaper. Not even close.

Cons
We NEVER got any results. They even credited back some money to us because they told us we should have results by now. Then we decided to cancel after further non results and now they say we owe a couple more months because they require notice to cancel... even without ANY results. Literally in the six months of giving it a try we had one potential candidate. The worst software. We have had over 600 on indeed alone prior to this software. This has been a horrible experience.

Response from JazzHR


Thank you for taking the time to share your feedback. We¿re sorry to hear that JazzHR did not meet your expectations. Our customer support team worked with several of your team members to ensure that your account was configured to optimize candidate flow, and I see that you received over 200 applicants.

In addition, JazzHR is much more than a candidate sourcing tool. As the leading ATS system for small to medium sized businesses, we help our customers to automate their recruiting processes, better manage their hiring pipeline, and collaborate with their teams to improve the quality of hires made.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Kristen W.

Best Software We Use

Used weekly for 1-2 years
Reviewed 2019-08-17
Review Source: Capterra

Best-in-class tool for a reasonable price

Pros
The tool was very easy and quick to implement. Jobs are posted and removed from our company's site with a click of a button. Very easy to add new users.

Cons
Difficulty figuring out how to set up custom work flows

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Brian B.

Founder/COO

Reviewed 2016-02-16
Review Source: Software Advice

Pros
pricing, parsing, easy login access, rating candidates.

Cons
jobs disappear on Wordpress site, sometimes they are there then gone, people complaining about not seeing my postings on our career page...not good.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Nikita W.

Easy to use and fair price point

Used daily for 2+ years
Reviewed 2016-06-28
Review Source: Capterra

We were a 500 ee company recruiting from email inboxes before Jazz, so many efficiencies! It's also super easy to use. Could have more features to meet our needs (references, improved search-ability), but all in all very good value for the price point.

Pros
Easy to use, fosters efficient communication

Cons
Lack of customization

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Carolyn G.

A bit cumbersome and not very intuitive if you've used other systems

Reviewed 2016-07-08
Review Source: Software Advice

Pros
If you're looking for an inexpensive option, Jazz will meet that criteria, but beyond that, I think there are much better low-cost options out there.

Cons
There are different "views" for the candidates depending on if you're looking from the Candidate or the Job perspective and you cannot bulk action candidates if you're in the Job view which requires many more clicks and takes a lot of extra time to get through reviewing candidates - especially if you have high-volume jobs and need to click back and forth between Candidates and the Job.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 3/10

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Samantha G.

Great Value - a good product for a good price

Reviewed 2016-09-12
Review Source: Software Advice

Pros
It's easy to use and is customizable by departments. Each of our department has a different process and we were able to configure Jazz to meet all of our needs. I also really appreciate having a dedicated Account Manager who always been accessible - he's come onsite to meet me and jumped on calls whenever I've had questions. That's becoming harder and harder to find these days so it's something I really appreciate.

Cons
I wished it would have integrated with LinkedIn Recruiter Lite - but I think that's more of a LinkedIn thing vs. a Jazz thing. Overall - I think for the price - you really get a lot of value. Yeah - there are other solutions out there with better reporting and what not - but they are also 10x the price. If you are a start-up or a small business - Jazz is a great solution for you.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Mark J.

JazzHR Review

Used daily for 1-2 years
Reviewed 2019-03-14
Review Source: Capterra

Overall, very good.

Pros
Price, functionality, ease of use are what we like most about it.

Cons
Created for companies that do their own hiring, not recruiting agencies.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anneke V.

Very impressed and satisfied, very robust and comprehensive yet easy-to-use and intuitive

Used weekly for less than 6 months
Reviewed 2016-10-25
Review Source: Software Advice

We just completed our first hiring process using Jazz and are extremely pleased. Whenever I think of something I want or want to do, Jazz has exactly the feature I'm looking for (and then some) and it's easy to use on top of it. As a nonprofit this is the first time we invested in HR software like this but it is clear the time, energy and resources that went into developing this software. Whenever I do have a question it gets answered by the support team that same day.

Pros
easy to use, intuitive, robust, very customizable, comprehensive without it being overly dense (lots of features and I use every one of them), a very stable platform (have had no technical issues)

Cons
nothing really, it's expensive for our organization (a relatively small nonprofit) but the price is consistent with the quality and even for our relatively small number of hires it has saved a lot of time and headache. Totally worth it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Tony B.

The Other Tony Bennett JazzHR Review

Used occasionally for less than 6 months
Reviewed 2020-07-10
Review Source: Capterra

The Customer service needs work

Pros
The many different companies to access on the platform

Cons
The Very High Prices Of The Other companies on the platform

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 3/10

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Avinash D.

Jazz up your Human resource skills

Used occasionally for 2+ years
Reviewed 2021-08-07
Review Source: Capterra

Client sourcin, interview preparation makes it quite easy to manage a Small to medium enterprises

Pros
JazzHR lets you focus on the human and the meaningful side of Job recruiting. Start ups shall really benefit from JazzHR as there are no additional fees for more than one user.

Cons
Thee should be more pricing options and customer service be improved

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Kylah R.

Non-profit review of Jazz Hr

Used daily for less than 6 months
Reviewed 2018-05-10
Review Source: Software Advice

Pros
I love how clear the pricing structure is and the value you get for your dollar. Compared to many of the other ATS systems we reviewed, you get the greatest numbers of features for what you're paying for. We appreciate that it posts to 17 job boards, you have unlimited posts and users, and how intuitive the interface is!

Cons
Like any new software, there is a learning curve. However, the Jazz HR team is very helpful overcoming any obstacle.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

Solid basic ATS, many changes over the past year; some good, some bad

Reviewed 2015-09-10
Review Source: GetApp

Our company has been using Jazz for over 2 years now. We like the basic functionality of the tool. It allows us to post jobs, rate candidates, and move people through our hiring process. While we would like the tool to do more, it has been clear that Jazz has been going through a lot of changes in the past year - new design, new name, new features. As a user it can feel like whiplash to go through so many changes. Eventually, I'm sure it will all shake out and be great, but week to week it's only average. Customer support has been very weak; again, probably a product of their fast growth.

Pros
Good basic organization for an ATS, for the price we are paying it's worth it.

Cons
Poor customer support and constantly changing features that are hard to learn on the fly; only so much time in the day to do my current job in addition to learning a new system or feature every few weeks.

Rating breakdown

Value for money
Ease of use
Customer support

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Teresa J.

Jazz is always Improving

Used daily for 2+ years
Reviewed 2017-03-17
Review Source: Capterra

We started using Jazz before it was called Jazz and I haven't been able to offer any suggestions for improvements because they always beat me to it! They're constantly adding new features without disrupting the basic way it works which means I don't have to change the way I work until I have time to check out the improvements. The only change I wasn't thrilled with was the name change - I like the name "Resumator" better - :-). I often get calls from other ATS providers, but after I watch their demonstrations I have to tell them that they don't offer anything better than Jazz.

Pros
very easy and intuitive to use. price is great for a small and budget conscious business.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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John B.

By far the best we've used

Used weekly for 2+ years
Reviewed 2019-05-02
Review Source: Capterra

Pros
We were an early adopter of JazzHR and can't live without it. Everything is so organizational

Cons
Not much cons, price can be a little high but its worth it

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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Laurel N.

Impressive functionality for a company on a budget

Used daily for less than 6 months
Reviewed 2019-12-26
Review Source: Software Advice

JazzHR has greatly improved our ability to track and manage applicants, and create a more consistent candidate experience throughout the process.

Pros
It has all of the essential functionality of many of the bigger more expensive options out there, but at a price that makes it available to smaller companies with less room in their budget. The careers page, candidate texting, and unlimited users, with a month-to-month commitment were the major selling points as our company was new to using an ATS, and hesitant to make a long term commitment right away.

Cons
The reports can be a bit difficult to navigate, but I will own the fact that we haven't had much time to dive into that yet and try customizing reports to get the information we're looking for. But that's the only thing that stands out to me.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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