TimeClock 365 Reviews - Pros & Cons, Ratings & more

Connecteam

Rippling

Wrike

Harvest

Using Timeclock 365, employees can punch in and punch out from anywhere via the mobile application, and request time-offs and leaves according to requirements. Managers can view where employees are working, how many hours they have worked, manage their time-off requests, work on reports, and calculate payrolls.

TimeClock 365

Android

Web-based

Windows

iPad

iPhone

Vice President od Commercial Sales

I like the ease of use and is very helpful with tracking the attendance of my employees. The customer service is very good as well.

IT Manager

What is worse is that support tickets were being closed on Sundays because I do not reply to them (Sunday is a weekend for us but not for them).

painter

My overall experience has been excellent. It has saved me money to have accurate clocking of hours of my workers, especially because everyone leaves at different times.

Testing from developers is poor - every time changes are uploaded I encounter broken functionality.

IM Manager

In general is it a complete solution that allows for saving time and money. Many reports are available, easy to use, and a way for timesheet approval by Supervisors and employees.

Feature rich product and flexible with fixed work patterns. Online and App are good options.

In the beginning and during selling phase supplier was very responsive and convinced me to choose this product to implement across the company.

Director

The software was good for us as we are a small company and the fact that it integrated with MS Teams was a bonus.

President/CEO

I like that I can track my time on projects and that it is integrated with Microsoft Teams.

Supply Chain Manager

The software is very easy to use and straight forward.

The end of the month reports are bad, I can never approve my report without help. Our workplace has a lot of flexibility with work days and hours and the system is not flexible.

Moreover, frequently one would find broken functionality after updates are implemented.

ADP Workforce Now

Dynamics 365

When I Work

Very good experience, no issues at all. My employees all use it without any issues. Well worth the cost.

Very Pleased with Timeclock365.

I had really helpful customer care and they really helped with making the decision to use the app. 

Time clock 365 is great!

Overall has been a good program for our small business

So far a very good timeclock system for our small business

It was okay because it did its job but I honestly didn't get to utilize all of the features. Employees fought using to avoid being held accountable. We were able to terminate an employee based on this.

It was only temporarily needed because it worked

Good software

Love the product 

Mideocre product and service

Great option once up and running!

Didn't fit our company model

Refund 

Timeclock 24/7

Frustrating, infuriating, absurd.  Timeclock 365 changed the way their payment processing appears in credit card statements.  Our credit card company flagged the charge because it seemed suspicious to them.  Without having had notice of the change or any email correspondence at the time the card was charged to know that this was legitimate, I told the credit card company it must have been a fraudulent transaction.  Even after I reversed this once I discovered it was actually Timeclock 365, the customer service was absolutely awful.  They turned off our access, took several days to communicate, and ultimately failed to provide any assistance.  There is no phone number.  You have to wait for their responses to come in overnight (I'm in Eastern Time) and those responses weren't even helpful so the cycle would continue again.  I finally created my own internal timekeeping solution.  DO NOT SUBSCRIBE if you're considering this product.  THEY ARE AWFUL.

Don't Trust This Solution

Hello, we are sorry for this experience.
When your credit card company declines the payment and returns to you all the payments (chargeback), a few emails are sent to you till the account is blocked.
Our customer service is available on the phone number as we advertise it on our website, please contact us at +1(646)2174849​

Extremely poor to the point we were forced to take a loss of a few thousand dollar and move to another solution/

Extremely Appealing GUI at Extremely Poor Support

my review

Very good overall, was worth the effort setting it up and it certainly allowed us to monitor workloads and identify weaknesses in our users.

Managmant of staff and identifying work hot spots

On a scale of 01-10, it's been a solid 8. 

Best Time Tracking I can Find

Hi, thank you very much for your feedback. 
Once the employee approves his timesheets, they will be forwarded to his manager for approval, you can see this manual: https://timeclock365.com/faq/how-to-view-detailed-attendance-report/ 

The best time tracking system found!

On a day to day it is fine but every month at the end of the month (we get paid once a month) it is a nightmare trying to submit my timesheet. 

Frustrated user

Hello to frustrated user!
You can easily deal with it, if you ask your manager to set this setting in the contract of yours. He will need to go to settings-> contracts-> edit your contract-> Report settings-> uncheck the limitation of report approval if there are missing days, or, at the first place, he can set your correct working days in the contract. Good luck ! If you need any help, we are available at the "Support" tab in your app and web portal, please submit us a ticket and we will answer within 3-5 hours. 


In the beginning and during selling phase supplier was very responsive and convinced me to choose this product to implement across the company.

After sometime and when I requested certain changes, replies were very slow or inexistent; or timelines quoted were too long so that you would not go for the changes you request.

Communication with support is extremly poor. Support is based in Israel and do not cater for European working week Mon - Fri. What is worse is that support tickets were being closed on Sundays because I do not reply to them (Sunday is a weekend for us but not for them).

Moreover, frequently one would find broken functionality after updates are implemented.


Good concept - bad support

Average software for attendance tracking

Hello, Einat, thank you for your review. If you need assistance with your mobile app, please contact the support at support@timeclock365.com 

Manager your produtivity

Did This Company Shut Down

Hello, Kathleen, we have answered your support ticket within 2 hours, and the matter was that you changed your access level from administrator to group manager, which changed your dashboard. The problem was immediately solved by us, the quality of customer service is incredibly important for us. 

TimeClock 365 Reviews

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