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Timecounts vs Apex LIS Comparison

Overview

Timecounts is a cloud-based volunteer management solution for modern non-profit and event organizers, providing scheduling...

Apex LIS is a cloud-based laboratory information solution designed to help businesses in the healthcare sector automate processes...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$40/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$5000
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.9

(16)

5

4

3

2

1

14

2

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.1

(10)

5

4

3

2

1

7

1

0

0

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
80%
would recommend this app

Pros

I like how accessible customer service is, and I like that the schedules are easy to set up so I can see where I most need volunteers.
We also love the ease with which Timecounts allows us to communicate with our volunteers; as groups an on a more personal level. One year in and we have renewed our subscription.
Volunteers can select their own shifts with Timecounts, which is awesome, and it ties into our web site nicely with embeddable forms.

Pros

The best things about the software are ease of use, reliability and adaptability to our needs.
We selected Apex Healthware and have been very pleased with both the performance of the software as well as the professional and pleasant manner of the support services.
Robust LIS with excellent support at affordable price.

Cons

It seemed to be difficult for my volunteers to use.
Limited functionality because the company is just getting started - e.g. can't yet sync with Salesforce, but these are things the company is working on.
There is no mobile app or even mobile-first web-app to log into.

Cons

There are a lot of bugs and the software team wants nothing to do with you. Customer service is terrible.
This is a process that should only take 2 weeks or less. Our clinic is NOT the only one having problems with Apex.
They totally ignore you. If a data transfer error occurs features don't help you remedy the problem.
  • Vendor responds to reviews
  • Last review2 years ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features25
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Attendance Management
  • Attendance Tracking
  • Audit Management
  • Calendar Management
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customization
  • Data Capture and Transfer
  • Data Import/Export
  • Data Security
  • Data Storage Management
  • Database Support
  • Drag & Drop
  • EMR/EHR
  • Event Management
  • Event Scheduling
  • Fax Management
  • HIPAA Compliant
  • Interaction Tracking
  • Lab Instruments Integration
  • Member Directory
  • Membership Management
  • Mobile Access
  • Mobile Alerts
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • PDF Conversion
  • Progress Reports
  • Quality Assurance
  • Real Time Data
  • Real Time Reporting
  • Recognition Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Sample Management
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Skills Assessment
  • Summary Reports
  • Test Panels
  • Timesheet Management
  • Workflow Management
  • Total features29
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Attendance Management
  • Attendance Tracking
  • Audit Management
  • Calendar Management
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customization
  • Data Capture and Transfer
  • Data Import/Export
  • Data Security
  • Data Storage Management
  • Database Support
  • Drag & Drop
  • EMR/EHR
  • Event Management
  • Event Scheduling
  • Fax Management
  • HIPAA Compliant
  • Interaction Tracking
  • Lab Instruments Integration
  • Member Directory
  • Membership Management
  • Mobile Access
  • Mobile Alerts
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • PDF Conversion
  • Progress Reports
  • Quality Assurance
  • Real Time Data
  • Real Time Reporting
  • Recognition Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Sample Management
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Skills Assessment
  • Summary Reports
  • Test Panels
  • Timesheet Management
  • Workflow Management

Integrations

  • Total integrations1
  • ADP Workforce Now
  • BambooHR
  • Facebook
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • SuccessFactors
  • Twitter
  • Zapier
  • iCIMS Talent Cloud
  • Total integrationsN/A
  • ADP Workforce Now
  • BambooHR
  • Facebook
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • SuccessFactors
  • Twitter
  • Zapier
  • iCIMS Talent Cloud

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Timecounts vs. Apex LIS

See how Timecounts and Apex LIS stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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