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Timecounts vs FaxLogic Comparison

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Overview

Timecounts is a cloud-based volunteer management solution for modern non-profit and event organizers, providing scheduling...

FaxLogic is a cloud-based virtual fax server (FoIP) solution requiring no additional equipment to provide individuals and...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$40/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$6.95/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.9

(16)

5

4

3

2

1

14

2

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

5.0

(42)

5

4

3

2

1

40

2

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

I like how accessible customer service is, and I like that the schedules are easy to set up so I can see where I most need volunteers.
We also love the ease with which Timecounts allows us to communicate with our volunteers; as groups an on a more personal level. One year in and we have renewed our subscription.
Volunteers can select their own shifts with Timecounts, which is awesome, and it ties into our web site nicely with embeddable forms.

Pros

Working with FaxLogic has been great. I have worked with Sales as well as support and both are very responsive and resolve requests very quickly.
I write this because the company asked me to post our experience with them and I was more than happy to do so since they provide such a great service.
The API and support are great. We only use the software via API which has been great.

Cons

It seemed to be difficult for my volunteers to use.
Limited functionality because the company is just getting started - e.g. can't yet sync with Salesforce, but these are things the company is working on.
There is no mobile app or even mobile-first web-app to log into.

Cons

Full disclosure - we have no association with Faxlogic as anything other than a vendor and we have received no fees or compensation for this response.
The fact that they were hard to find, no marketing.
The most challenging part of the experience was the end users because they were hesitate to change.
  • Vendor responds to reviews
  • Last review2 years ago
  • Vendor responds to reviews
  • Last review7 months ago

Key features

  • Total features25
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Attendance Management
  • Attendance Tracking
  • Audit Management
  • Audit Trail
  • Auto-Dialer
  • Automated Routing
  • Bulk Send
  • Calendar Management
  • Caller ID
  • Client Portal
  • Collaboration Tools
  • Communication Management
  • Content Library
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Delivery Tracking
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Email Distribution
  • Email Management
  • Email to Fax
  • Event Management
  • Event Scheduling
  • Fax Management
  • Fax to Email
  • File Management
  • File Transfer
  • FoIP
  • HIPAA Compliant
  • HTML5 Technology
  • Interaction Tracking
  • Member Directory
  • Membership Management
  • Mobile Access
  • Mobile Alerts
  • Multiple Format Support
  • Multiple User Accounts
  • PDF Conversion
  • Password Management
  • Print Management
  • Purchasing & Receiving
  • Recognition Management
  • Registration Management
  • Reminders
  • Role-Based Permissions
  • SMS Messaging
  • SSL Security
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Skills Assessment
  • Status Tracking
  • Summary Reports
  • Timesheet Management
  • WYSIWYG Editor
  • Whitelisting/Blacklisting
  • Total features48
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Attendance Management
  • Attendance Tracking
  • Audit Management
  • Audit Trail
  • Auto-Dialer
  • Automated Routing
  • Bulk Send
  • Calendar Management
  • Caller ID
  • Client Portal
  • Collaboration Tools
  • Communication Management
  • Content Library
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Delivery Tracking
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Email Distribution
  • Email Management
  • Email to Fax
  • Event Management
  • Event Scheduling
  • Fax Management
  • Fax to Email
  • File Management
  • File Transfer
  • FoIP
  • HIPAA Compliant
  • HTML5 Technology
  • Interaction Tracking
  • Member Directory
  • Membership Management
  • Mobile Access
  • Mobile Alerts
  • Multiple Format Support
  • Multiple User Accounts
  • PDF Conversion
  • Password Management
  • Print Management
  • Purchasing & Receiving
  • Recognition Management
  • Registration Management
  • Reminders
  • Role-Based Permissions
  • SMS Messaging
  • SSL Security
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Skills Assessment
  • Status Tracking
  • Summary Reports
  • Timesheet Management
  • WYSIWYG Editor
  • Whitelisting/Blacklisting

Integrations

  • Total integrations1
  • ADP Workforce Now
  • BambooHR
  • Facebook
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • SuccessFactors
  • Twitter
  • Zapier
  • iCIMS Talent Cloud
  • Total integrationsN/A
  • ADP Workforce Now
  • BambooHR
  • Facebook
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • SuccessFactors
  • Twitter
  • Zapier
  • iCIMS Talent Cloud

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Timecounts vs. FaxLogic

See how Timecounts and FaxLogic stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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10+ YEARS RECOMMENDING SOFTWARE

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