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Timecounts vs GovPilot Comparison

Overview

Timecounts is a cloud-based volunteer management solution for modern non-profit and event organizers, providing scheduling...

GovPilot is an e-government management solution designed to help government organizations streamline and manage their operations...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$40/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.9

(16)

5

4

3

2

1

14

2

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.7

(61)

5

4

3

2

1

42

17

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

I like how accessible customer service is, and I like that the schedules are easy to set up so I can see where I most need volunteers.
We also love the ease with which Timecounts allows us to communicate with our volunteers; as groups an on a more personal level. One year in and we have renewed our subscription.
Volunteers can select their own shifts with Timecounts, which is awesome, and it ties into our web site nicely with embeddable forms.

Pros

The staff has been amazing and extremely helpful. They make you feel like you are there only customer and every issue large or small is handled and resolved promptly.
The technical support is fantastic. If you can dream up the function and the work flow, the development team can build it.
Excellent communication and extremely responsive tech support.

Cons

It seemed to be difficult for my volunteers to use.
Limited functionality because the company is just getting started - e.g. can't yet sync with Salesforce, but these are things the company is working on.
There is no mobile app or even mobile-first web-app to log into.

Cons

Initially, I was a little confused with the new software. Customer support was able to work me through some problems I was having and simplified things.
We have missing addresses/Block and Lots in the public map database they use. Missing properties must be added individually, which is tedious.
We were able to see violations on the buyer's properties, overlaying zoning and redevelopment areas on the map, and even click through to google street view.
  • Vendor responds to reviews
  • Last review2 years ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features25
  • Activity Dashboard
  • Activity Tracking
  • Administrative Hearings
  • Animal Licensing
  • Attendance Management
  • Attendance Tracking
  • Automated Routing
  • Bid Management
  • Billing & Invoicing
  • Building Permits
  • Business License
  • Calendar Management
  • Case Management
  • Case Notes
  • Census Data Integration
  • Citation Tracking
  • Code Enforcement
  • Code Maintenance
  • Color Codes/Icons
  • Communication Management
  • Compliance Management
  • Contact Management
  • Contract/License Management
  • Cost Recovery
  • Customer Database
  • Customer Portal
  • Customizable Fields
  • Customizable Forms
  • Customization
  • Data Synchronization
  • Docket Management
  • Document Generation
  • Document Management
  • Drag & Drop
  • Employee Management
  • Equipment Maintenance
  • Equipment Tracking
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Expiry Notifications
  • Facility Management
  • Fee Management
  • Fines Management
  • Fixed Asset Management
  • Forms Management
  • GIS
  • Geocoding
  • HR Management
  • Image Management
  • Incident Response Checklists
  • Inspection Management
  • Interaction Tracking
  • Internet Mapping
  • Inventory Management
  • Inventory Tracking
  • Labeling
  • Land Planning
  • League / Team Management
  • License Issuance
  • Maintenance Scheduling
  • Map Creation
  • Map Sharing
  • Member Directory
  • Membership Management
  • Mobile Access
  • Mobile Alerts
  • Mobile Capture
  • Multi-User Collaboration
  • Online Applications
  • Online Payments
  • Parking Management
  • Parking Permits
  • Payment Processing
  • Permit Issuance
  • Permit Management
  • Photo Management
  • Pictometry Imagery
  • Planning & Zoning
  • Project Management
  • Property Database
  • Purchasing & Receiving
  • Real Time Data
  • Recognition Management
  • Registration Management
  • Reminders
  • Renewal Management
  • Rental Management
  • Reporting & Statistics
  • Reservations Management
  • Routing
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Sensor Data
  • Service Request Management
  • Skills Assessment
  • Spatial Analysis
  • Summary Reports
  • Tactical View
  • Taxation & Assessment
  • Ticketing
  • Timesheet Management
  • Training Management
  • Utility Billing
  • Violation Tracking
  • Volunteer Management
  • Volunteer Recruiting
  • Weed Abatement Control
  • Work Order Management
  • Workflow Management
  • Total features99
  • Activity Dashboard
  • Activity Tracking
  • Administrative Hearings
  • Animal Licensing
  • Attendance Management
  • Attendance Tracking
  • Automated Routing
  • Bid Management
  • Billing & Invoicing
  • Building Permits
  • Business License
  • Calendar Management
  • Case Management
  • Case Notes
  • Census Data Integration
  • Citation Tracking
  • Code Enforcement
  • Code Maintenance
  • Color Codes/Icons
  • Communication Management
  • Compliance Management
  • Contact Management
  • Contract/License Management
  • Cost Recovery
  • Customer Database
  • Customer Portal
  • Customizable Fields
  • Customizable Forms
  • Customization
  • Data Synchronization
  • Docket Management
  • Document Generation
  • Document Management
  • Drag & Drop
  • Employee Management
  • Equipment Maintenance
  • Equipment Tracking
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Expiry Notifications
  • Facility Management
  • Fee Management
  • Fines Management
  • Fixed Asset Management
  • Forms Management
  • GIS
  • Geocoding
  • HR Management
  • Image Management
  • Incident Response Checklists
  • Inspection Management
  • Interaction Tracking
  • Internet Mapping
  • Inventory Management
  • Inventory Tracking
  • Labeling
  • Land Planning
  • League / Team Management
  • License Issuance
  • Maintenance Scheduling
  • Map Creation
  • Map Sharing
  • Member Directory
  • Membership Management
  • Mobile Access
  • Mobile Alerts
  • Mobile Capture
  • Multi-User Collaboration
  • Online Applications
  • Online Payments
  • Parking Management
  • Parking Permits
  • Payment Processing
  • Permit Issuance
  • Permit Management
  • Photo Management
  • Pictometry Imagery
  • Planning & Zoning
  • Project Management
  • Property Database
  • Purchasing & Receiving
  • Real Time Data
  • Recognition Management
  • Registration Management
  • Reminders
  • Renewal Management
  • Rental Management
  • Reporting & Statistics
  • Reservations Management
  • Routing
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Sensor Data
  • Service Request Management
  • Skills Assessment
  • Spatial Analysis
  • Summary Reports
  • Tactical View
  • Taxation & Assessment
  • Ticketing
  • Timesheet Management
  • Training Management
  • Utility Billing
  • Violation Tracking
  • Volunteer Management
  • Volunteer Recruiting
  • Weed Abatement Control
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations1
  • ADP Workforce Now
  • BambooHR
  • Facebook
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • SuccessFactors
  • Twitter
  • Zapier
  • iCIMS Talent Cloud
  • Total integrations2
  • ADP Workforce Now
  • BambooHR
  • Facebook
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • SuccessFactors
  • Twitter
  • Zapier
  • iCIMS Talent Cloud

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Timecounts vs. GovPilot

See how Timecounts and GovPilot stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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