Most popular features of all HR & Employee Management apps
15 reviewers had the following to say about Timecounts's features:
We're using Timecounts to manage a community of over 220 volunteers taking part in a project to digitise the world famous photographic collections of the Courtauld Institute of Art, an independent college of the University of London.
Pros
Timecounts fits beautifully with our aspirations in every sense: it's logical, looks beautiful, makes tasks such as responding to notifications a pleasure and has some of the most responsive customer service we have encountered.
Cons
It would be lovely to either style messages with images or, more usefully, see an optional integration with Mailchimp or similar for more detailed messaging options, but this is just being picky!
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Even our volunteers find it easy to use!
Pros
The support team is awesome and very willing to work with you and provide training for your team.
Cons
The ability to customize reports and print them is a weak point in this application.
Rating breakdown
Time used: 1-2 years
Frequency of use: Monthly
Likelihood to recommend
Volunteers have remarked how modern and professional the service is, especially in comparison to what we were previously using (another popular online volunteer manager).
Pros
I've always found their support team accessible and responsive and there is simply no comparison for clean, modern design in a web-based volunteer-hub.
Cons
There is no mobile app or even mobile-first web-app to log into.
Rating breakdown
Time used: 6-12 months
Frequency of use: Weekly
Likelihood to recommend
They are responsive and actually have a plan for the future and a reasoning for why or why they won't move forward with specific things. Timecounts is constantly being updated with cool and helpful features.
Pros
Other volunteer management platforms seem like they needed to be updated.
Cons
I'd like to be able to merge duplicate accounts. Right now I'd have to add emails and time served separately. The time displays day/month/year still even though I specified month/day/year. I'd like more functionality with messaging (attachments for events, for instance).
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
The customer services and responsiveness is what drew us to hire them in the first place.
Pros
The software is very intuitive and has a public facing website that is user friendly for any level of computer user.
Cons
I believe this is getting upgrade but it would be helpful if the export feature had more options.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Thank you timecounts for making my job so much easier! I can manage my volunteers more efficiently because all their information is available at the click of a button.
Pros
I like that each of my volunteers have a profile where I can look up their contact information, activity, signup forms, etc.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Pros
Beautiful design and easy for our volunteers to use.
Cons
Limited functionality because the company is just getting started - e.g. can't yet sync with Salesforce, but these are things the company is working on
Rating breakdown
Time used: Less than 6 months
Frequency of use: Weekly
Likelihood to recommend
Timecounts is a very valuable service to our schools!
Pros
It has many features to plan volunteer activities and contact volunteers.
Cons
I can't say I disliked anything about the software.
Rating breakdown
Time used: 1-2 years
Frequency of use: Monthly
Likelihood to recommend
Excellent and top notch.
Pros
And if you actually do find a worthy competitor, next see if you can get the nearly instantaneous customer support that which Timecounts provides with their chat portal. Go ahead, try.
Cons
Yes, some tweaks, such as more customizable features, would be great, but the team's heart is to always improve.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Pros
The fact that the joining of those events can be controlled and monitored using different access levels and forms provides security and privacy.
Cons
With very complex schedules it can take a while to set them up and changes aren't always easy to make.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Good.
Our organization has been looking for software to manage our volunteers. Timecounts has a lot of great tutorials and how to documents. We're thankful that we've found this software and are excited at all we can do with it.
Pros
I like how accessible customer service is, and I like that the schedules are easy to set up so I can see where I most need volunteers.
Cons
I wish I could customize the hours view. Our organizations's volunteer year is October to October, it would be great to be able to see the hours volunteered this year, by that calendar year.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Weekly
Likelihood to recommend
It allows us also to communicate with our volunteers and track their hours.
Pros
Timecounts has helped us raise the bar, creating a very professional and easy volunteer experience!
Cons
I would like the ability to attach resumes.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
We were looking for a volunteer administration system that would work with Social Media and compatible with smart phones. I was delighted when I found Timecounts. I am able to designate a photo for each event that would attract a volunteers attention. With the ability to link one opportunity to social media increased the number of volunteers for the events.
Pros
Best customer service ever! Any site glitches, which are rare, are fixed in less than 15 minutes.
Cons
This software is still under development. The future plans for accommodating group sign up is coming soon. At this point, I work around this until it is fully developed.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
