Timecounts Features

Timecounts

Recruit, schedule and track volunteer time.

4.88/5 (16 reviews)

Timecounts Feature Summary

  • Scheduling
  • Event Management
  • Member directory
  • Volunteer profiles
  • Private calendars
  • Sign-up restrictions
  • Reporting
  • Auto-Reminders and Confirmations
  • Community attendance tracking
  • Automated invites & reminders
  • Calendar/timetable-based scheduling
  • Link contacts to activities
  • Application form creation tools
  • Optimized for mobile access
  • Volunteer signups
  • Full contact search & filtering
  • Campaign performance insights
  • Volunteer timesheets
  • Dashboard-based web access
  • Mobile SMS messaging support
  • Community engagement
  • Drag & drop editing
  • Custom landing pages
  • Volunteer skills approval
  • Custom contact data fields
  • Events & activity scheduling

Competitor Feature Comparison

Activity Dashboard
Activity Tracking
Attendance Management
Attendance Tracking
Calendar Management
Communication Management
Customizable Fields
Customizable Forms
Customization
Drag & Drop
Event Management
Event Scheduling
Interaction Tracking
Member Directory
Membership Management
Mobile Access
Mobile Alerts
Payment Processing
Recognition Management
Registration Management
Reminders
Reporting & Statistics
Scheduling
Search/Filter
Self Service Portal
Skills Assessment
Summary Reports
Timesheet Management
Volunteer Management
Learn moreCompare App
Activity Dashboard
Activity Tracking
Attendance Management
Attendance Tracking
Calendar Management
Communication Management
Customizable Fields
Customizable Forms
Customization
Drag & Drop
Event Management
Event Scheduling
Interaction Tracking
Member Directory
Membership Management
Mobile Access
Mobile Alerts
Payment Processing
Recognition Management
Registration Management
Reminders
Reporting & Statistics
Scheduling
Search/Filter
Self Service Portal
Skills Assessment
Summary Reports
Timesheet Management
Volunteer Management
Visit WebsiteCompare App
Activity Dashboard
Activity Tracking
Attendance Management
Attendance Tracking
Calendar Management
Communication Management
Customizable Fields
Customizable Forms
Customization
Drag & Drop
Event Management
Event Scheduling
Interaction Tracking
Member Directory
Membership Management
Mobile Access
Mobile Alerts
Payment Processing
Recognition Management
Registration Management
Reminders
Reporting & Statistics
Scheduling
Search/Filter
Self Service Portal
Skills Assessment
Summary Reports
Timesheet Management
Volunteer Management
Visit WebsiteCompare App

Timecounts Feature Reviews

15 reviewers had the following to say about Timecounts's features:

Tom B.

Our search for the perfect volunteer management system ended with Timecounts!

2018-09-10

We're using Timecounts to manage a community of over 220 volunteers taking part in a project to digitise the world famous photographic collections of the Courtauld Institute of Art, an independent college of the University of London.

Pros

Timecounts fits beautifully with our aspirations in every sense: it's logical, looks beautiful, makes tasks such as responding to notifications a pleasure and has some of the most responsive customer service we have encountered.

Cons

It would be lovely to either style messages with images or, more usefully, see an optional integration with Mailchimp or similar for more detailed messaging options, but this is just being picky!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Sharon A.

A Volunteer Coordinator's dream...

2019-05-21

Even our volunteers find it easy to use!

Pros

The support team is awesome and very willing to work with you and provide training for your team.

Cons

The ability to customize reports and print them is a weak point in this application.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Arts and Crafts company, 1-10 employees)

Clean, Clear and Comprehensive Volunteer Management with Great Support

2018-08-16

Volunteers have remarked how modern and professional the service is, especially in comparison to what we were previously using (another popular online volunteer manager).

Pros

I've always found their support team accessible and responsive and there is simply no comparison for clean, modern design in a web-based volunteer-hub.

Cons

There is no mobile app or even mobile-first web-app to log into.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Candace D.

Best platform that fits our needs

2018-08-29

They are responsive and actually have a plan for the future and a reasoning for why or why they won't move forward with specific things. Timecounts is constantly being updated with cool and helpful features.

Pros

Other volunteer management platforms seem like they needed to be updated.

Cons

I'd like to be able to merge duplicate accounts. Right now I'd have to add emails and time served separately. The time displays day/month/year still even though I specified month/day/year. I'd like more functionality with messaging (attachments for events, for instance).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Alexander L.

Volunteer Management

2018-08-28

The customer services and responsiveness is what drew us to hire them in the first place.

Pros

The software is very intuitive and has a public facing website that is user friendly for any level of computer user.

Cons

I believe this is getting upgrade but it would be helpful if the export feature had more options.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Caroline K.

Timecounts is making my job easier

2016-08-16

Thank you timecounts for making my job so much easier! I can manage my volunteers more efficiently because all their information is available at the click of a button.

Pros

I like that each of my volunteers have a profile where I can look up their contact information, activity, signup forms, etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Zelda M.

Great customer service and easy to use for a small grassroots nonprofit

2017-08-18

Pros

Beautiful design and easy for our volunteers to use.

Cons

Limited functionality because the company is just getting started - e.g. can't yet sync with Salesforce, but these are things the company is working on

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Alex B.

Excellent service for volunteer recruitment!

2018-08-08

Timecounts is a very valuable service to our schools!

Pros

It has many features to plan volunteer activities and contact volunteers.

Cons

I can't say I disliked anything about the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Scott M.

Thumbs up from www.TheShareMisison.com

2018-08-20

Excellent and top notch.

Pros

And if you actually do find a worthy competitor, next see if you can get the nearly instantaneous customer support that which Timecounts provides with their chat portal. Go ahead, try.

Cons

Yes, some tweaks, such as more customizable features, would be great, but the team's heart is to always improve.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anna A.

Great for organization and engaging community!

2017-09-06

Pros

Also, the filter functionality is super helpful. 5.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Craig S.

Excellent Service

2018-09-03

Pros

The fact that the joining of those events can be controlled and monitored using different access levels and forms provides security and privacy.

Cons

With very complex schedules it can take a while to set them up and changes aren't always easy to make.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Brittany G.

Timecounts

2018-08-29

Good.

Pros

It's also a great tool to communicate with volunteers.

Cons

The scheduling tool doesn't quite fit our needs

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Publishing company, 201-500 employees)

Timecounts Is A Great Tool For Our Organization

2018-08-29

Our organization has been looking for software to manage our volunteers. Timecounts has a lot of great tutorials and how to documents. We're thankful that we've found this software and are excited at all we can do with it.

Pros

I like how accessible customer service is, and I like that the schedules are easy to set up so I can see where I most need volunteers.

Cons

I wish I could customize the hours view. Our organizations's volunteer year is October to October, it would be great to be able to see the hours volunteered this year, by that calendar year.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jeff K.

Transformed our volunteer program.

2018-08-29

It allows us also to communicate with our volunteers and track their hours.

Pros

Timecounts has helped us raise the bar, creating a very professional and easy volunteer experience!

Cons

I would like the ability to attach resumes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Becky C.

Timecounts Volunteer Administration System

2018-08-29

We were looking for a volunteer administration system that would work with Social Media and compatible with smart phones. I was delighted when I found Timecounts. I am able to designate a photo for each event that would attract a volunteers attention. With the ability to link one opportunity to social media increased the number of volunteers for the events.

Pros

Best customer service ever! Any site glitches, which are rare, are fixed in less than 15 minutes.

Cons

This software is still under development. The future plans for accommodating group sign up is coming soon. At this point, I work around this until it is fully developed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more