TrackSmart Attendance Features

TrackSmart Attendance

Online Time & Attendance Software for Small Businesses

4.3/5 (240 reviews)

TrackSmart Attendance Feature Summary

  • Easy, intuitive attendance tracking
  • Customized calendar view
  • Secure paperless recordkeeping
  • Weekly time sheets
  • Employee & Supervisor self-service
  • Personal customer support
  • Mobile App for Android and iPhone
  • Robust reporting
  • Email notifications and alerts
  • Track up to 200 employees

HR & Employee Management Feature Comparison

Most popular features of all HR & Employee Management apps

API (422 other apps)
Activity Dashboard (357 other apps)
Activity Tracking (220 other apps)
Applicant Tracking (274 other apps)
Automatic Notifications (341 other apps)
Customizable Branding (261 other apps)
Customizable Reporting (256 other apps)
Data Import/Export (252 other apps)
Employee Database (219 other apps)
Employee Management (292 other apps)
Employee Onboarding (207 other apps)
Employee Portal (221 other apps)
Employee Self Service (221 other apps)
Performance Management (205 other apps)
Real Time Reporting (223 other apps)
Recruitment Management (219 other apps)
Reminders (226 other apps)
Reporting & Statistics (365 other apps)
Self Service Portal (235 other apps)
Third Party Integration (275 other apps)

Mobile apps

iOS App


14 reviews

See all iPhone Apps

Requires iOS 6.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


71 reviews

See all Android Apps

TrackSmart Attendance Feature Reviews

25 reviewers had the following to say about TrackSmart Attendance's features:

Cara Cerullo

Perfect for tracking time off!

2016-12-02

The self-service options are great - employees can log in and easily request vacation, etc. and the requests don't get lost amongst all the other email that I receive.

Pros

Ease of time tracking - multiple time off banks - self-service functions - reports!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10

Recommendations to others considering TrackSmart Attendance

Would like to be able to review Notes sent to employees when their time off requests was declined!

Source: Capterra
Helpful?   Yes   No
Read more
Don Williams

Perfect for a small company

2016-12-02

We are a small company with 12 employees, but all the legal responsibilities to our employees of a big company.

Pros

Ease of use, attractive interface, reporting, calendars for seeing time off

Cons

Wish it would automatically plug in vacation hours.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Lina Kabayan

Epeius Review

2016-12-07

Accruals do not always work when requesting time off that spans over 2 weeks, the system automatically computes weekend hours as well, requiring employees/supervisors to manually changes the number of hours requested.

Pros

Self-service

Cons

I have to keep a manual record of all time off and constantly check Tracksmart records against it and make adjustments

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

2/10
Source: Capterra
Helpful?   Yes   No
Read more
Angela White

Still adjusting

2016-12-02

Thus far track smart has been helpful still adjusting up the system, but I think it's great my favorite feature is being able to keep track of employee time off.

Pros

What I like most is being able to keep track of time off. Reports are easy to pull.

Cons

I wish it was in weekly increments instead of two.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10

Recommendations to others considering TrackSmart Attendance

It's great if you are familiar with it.

Source: Capterra
Helpful?   Yes   No
Read more
Katie Krueger

Easy to use business software

2016-12-02

Easy to use and track employee information and vacation/PTO time.

Pros

Easy to print reports.

Cons

It can be a bit slow to respond at times.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

7/10

Recommendations to others considering TrackSmart Attendance

I just wish I didn't get the lagging and sometimes slow response time.

Source: Capterra
Helpful?   Yes   No
Read more
Kim Miller

Very Helpful

2016-12-02

I've found track smart to be very helpful in small business to track vacation and sick paid time off.

Pros

Tracking paid time off

Cons

The reports. 1 report that shows each employee name, what dates they have taken off, how many they have left which is run by the hire date would be helpful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10

Recommendations to others considering TrackSmart Attendance

Only the report suggestion

Source: Capterra
Helpful?   Yes   No
Read more
Dana Prentiss

Great tool for ones that need one

2016-12-06

I work in a privately owned business with a staff of under 20, so the plan I have takes care of the needs I have for an HR tool.

Pros

The reports that you can run to check actual time off from my employees

Cons

That I can't add as many employees as I want without having to upgrade

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10

Recommendations to others considering TrackSmart Attendance

Decide on whether you want to include per diem employees vs permanent ones first

Source: Capterra
Helpful?   Yes   No
Read more
Marilou Schnaderbeck

Fine basic record keeping

2016-12-06

I use this program mainly for tracking PTO but have also entered employee info with the idea of accessing it when necessary but for me, it's almost faster just to pull out an employees paper file.

Pros

I can run a report to show how PTO was used

Cons

I have to log in to bring up this info and it times out if I'm not actively using it.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Barbara Muzeni

Good Basic Attendance System

2016-12-15

The system is good- tracks time, PTO etc.

Pros

Ability to employees to enter timesheets and PTO requests via their phones

Cons

Lack of custom reports and Lack of ability of supervisors being able to approve timesheets on their phones

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Tara Sargent

Tracksmart Attendance - needs some feature updates

2018-05-24

We have not noticed any updates to Tracksmart since we began using it 3 years ago. I am considering looking for something else.

Pros

Generally it is easy for employees to enter time and PTOs. The reports are ok.

Cons

If there is a change to be made, all employees have to come to the administrator to make the change.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

4/10
Source: Software Advice
Helpful?   Yes   No
Read more
Athlyn Flagg

Try it before you judge it!

2016-12-06

I like the fact that the employees can access the site as well and input time off data.

Pros

the various reports

Cons

The profile page could be a little more adaptable regarding navigation

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Teresa Oszterling

Great for our small business!

2016-12-02

Definite time saver in tracking absences. Report function is great.

Pros

Able to add new employees and their info quickly.

Cons

color coding - wish there was a different visible color used for the type of absence. Ex. green for vacation and red for illness. I know this would be difficult given the number of reasons available - but at least having the option would be nice.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Sarah Nielsen

A Really Good Program

2016-12-14

Very easy to use, easy to set up new employees, and nice reporting.

Pros

It is easy to set up and easy to track attendance.

Cons

I can't seem to get it to track our vacation and personal days the way ours are set up.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Dianne Phipps

Good software with limitations

2016-12-02

TrackSmart software is fine for small businesses with similar employees. It has limitations when dealing with part-time employees with different FTEs, does not allow for time bank customization, and is limited in reporting for supervisors.

Pros

Ease of set-up

Cons

Lacking customization of banks and reporting

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

5/10

Recommendations to others considering TrackSmart Attendance

Needs functionality for part-time employees

Source: Capterra
Helpful?   Yes   No
Read more
Ann Bourgeois

Totally Awesome software

2016-12-14

Great reports and employees can request time off online.

Pros

Very user-friendly Great Reports

Cons

Need to be able to put customer own "reasons for missing work" Some we need are not in the list

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Shirley Peck

Easy to Use - Works well for our small company!

2016-12-14

We have 9 employees and we can easily keep track of their time off and generate a report if they need to verify their allotment.

Pros

Easy to use, short learning curve!

Cons

Every once in a while, we can't access the site.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Mark Stein

Wonderful Site, Great Service

2016-12-02

Makes tracking time, vacations, anniversaries so easy and mistake free.

Pros

Easy use, time saver, little issues

Cons

Deleting employees takes a while and usually times out.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mark Rogers

A Life Saver!

2016-12-03

I create a work schedule and publish it to my employees and then I am out of the loop.

Pros

Very simple to use. Employees can trade shifts without me being involved.

Cons

I would like to be able to have my "standard schedule" that I can start with when creating a work schedule. The system does allow me to copy the schedule from past weeks but that will always include shifts that have been swapped out. I want to be able to start with my baseline schedule.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Wilhelm Rebmann

Easy to use.

2016-12-02

TrackSmart is easy to use for keeping track of time off for our organization. Employees can request time off and the manager gets an email.

Pros

Easy to make changes.

Cons

Does not have monthly accrual.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10

Recommendations to others considering TrackSmart Attendance

Add ability to do monthly accrual.

Source: Capterra
Helpful?   Yes   No
Read more
Jenny Blakeney

We use TrackSmart to manage our employees time off.

2017-12-05

I love that I don't have to manually keep track of our employees' time off.

Pros

It's very easy to use. Our employees can look at the calendar to see what days are available to take since we can only have one person per department gone at one time.

Cons

The other problem is that the employees can only see that another employee's name is on a date, not if they're taking the whole day or just two hours for a doctors appointment.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Duchess Wesley

Tracksmart Review

2016-12-22

There is one thing that I absolutely hate and that is not being able to delete past employees and employee prospects that didn't work out.

Pros

I like the scheduling format most and how easy it is to change.

Cons

That is a real pain!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Kathleen Malek

TrackSmart makes HR a breeze!

2016-12-14

Gone are the days of manually tracking on excel spreadsheets, countless disputes from employees who think their balance should be higher than what it is and so on.

Pros

Employees can keep track of their own PTO balances rather than dispute with managers.

Cons

Inability to load next year's time bank before the year hits.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Susanne Cusimano

Easy to use, great price.

2016-12-02

We used to have each employee on a spreadsheet.

Pros

The reports feature.

Cons

Need a few more codes

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering TrackSmart Attendance

When I run reports at the end of the month the software moves slowly, nothing I can't work with.

Source: Capterra
Helpful?   Yes   No
Read more
Kathie Brown

TrackSmart Makes My Life Easier

2016-12-02

The reporting is great for payroll. The employee site seems to be a bit more difficult and I find myself resending password emails occasionally.

Pros

The ease of use for administrative purposes

Cons

Employees and managers sometimes have issues with the software and need emails resent with passwords.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10

Recommendations to others considering TrackSmart Attendance

Offering webinars and "shortcut" emails are helpful. I've only received one but it helped me to find a much easier way to run a report for payroll.

Source: Capterra
Helpful?   Yes   No
Read more
Marianne Scarzello

Affordable and useful for small business

2016-12-02

Especially with remote employees. We used to use an excel spreadsheet to keep track of the PTO calendar.

Pros

requests sent to emails, weekly email stating upcoming PTOs and birthdays/anniversaries and the reports

Cons

managers unable to approve time off - needs to be an admin.

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more