Ubeya Reviews

The ease of use of the Software makes scheduling Staff a Breeze! Receiving scheduling notifications on ones phone is awesome, as well as communicating with Staff via the App has really streamlined our scheduling confirmation process. The ability to turn rules on and off and customize parameters for punching in and out is also helping us manage our Labor more efficently

Honestly, there are no Cons that I can think off

Being able to see staff’s availability Sending staff job offers quickly The app and push noficaitions How the staff can adjust their own profile The options for filters when selecting staff for events How it will inform you if a staff member is double booked Love the talk feature to send mass messages to staff

Can’t create multi-day events without creating a new shift per day. (My bookings are for full weekend availability so I don’t even need the shift feature -biggest complaint with the software for me ) Wish staff could reply and ask questions directly to you about questions for a job booking (besides having to open the chat or send a separate email) Wish staff could reply with comments on the chat feed...

Read more

How receptive they are to our feature suggestions and how quickly they are implementing updates.

UI for staff is a bit confusing (i.e. clocking out for break vs out of the shift). The messaging feature is still not refined so we have to use another program for the time being. Hoping that will change soon.

Our brand ambassadors love the ease of use of this app. The developers really took care in designing an app that our end users can easily navigate. As the event coordinator, I rely heavily on the GPS locations at employee clock-in and clock-out. Our events typically are staffed by 1 person, therefore having the GPS locator is an absolute must-have for us, not only for our piece of mind but our client as well.

I cannot say this is a con, but the only drawback of a new software app would be: The developers are always improving the app, to make this even more user-friendly. The changes are not dramatic, but I do have staff that is not very savvy with electronic devices, they do sometimes have difficulty with change. I will say the changes are always an improvement and welcomed by management, in fact - we have requested changes of certain features to accommodate our business model, and the developers were friendly and made even better improvements than I had envisioned.

Wow Cassie we're blushing! So happy about your experience with the GPS functions being so pertinent to your business. We definitely have more improvements and tweaks as we grow, but we promise to make updates as user friendly as possible - even for non-tech savvy users!

Ubeya is pretty perfect for use from a staffing company. I used to work for a dozen staffing companies and now I just work for one. I think staff profiles on Ubeya look sleek and professional​ compared to some other sites I've seen. You can also have as little or as much information on these profiles as you want and very customizable on both ends.

Any problems I run into can be fixed because of the customizability my employer has over the software. From my perspective​, Ubeya is rock solid. That said -- A lot of our staff get confused when they are starting out because the online Ubeya profile and the Ubeya app are completely separate​ things. In a perfect world, our staff could edit their profiles and upload photos from the app, too. Also, the Chat feature on the Ubeya App has never worked for my iphone 6. When I click on "chat" it simply says {"status": "Failed", "msg": "Invalid arguments"}

Ease of use- simple for both the company and the user. We have the ability to enter ALL necessary information regarding an event, and no longer have to continuously chase after people who want to work with us. Very practical when we are looking for extra help.

The color scheme can get a bit confusing, lots of different colors for different reasons (not enough staff requested, etc.). Also, the date layout starts on Monday rather than Sunday, so it gets confusing when using other programs with a calendar. I've tended to put an event on the wrong day by accident.

Casting/ Booking employees for events is fast and easy. Wonderful database and VERY user friendly. I love the calendaring features, as well as payroll to close out each job. Staff profiles provide great portfolios for booking as well.

All of the features are not fully functioning and we cannot fully rely on reports.

I absolutely love the scheduling system and the time tracking, it has made my life easier and saved me a lot of time! I like the fact that I also have my admin app. As an event manager you can't always open your computer, so an app is a great solution.I got great feedback from my employees about their app. They say it's very easy to use and answers exactly everything they need.

The only issue I had was with multi-day events, but after I requested it they replied that they are working on it and it should be out soon. Great customer success!

As a small business owner I am wearing a ton of hats and I had no system to manage my employees. Before the app there were a series of phone calls and emails needed to secure the staffing and set schedules. Now it's as smooth as butter. I enter the event information and send it to my team. The app gives my staff all the information they need which has cut down on last minute calls to me. The clock in and clock out feature has everyone arriving on time because there is more accountability with this app. I am a huge fan and have been able to expand my team and will continue to use the service.

Something they are working on but right now sometimes I need multiple shifts on one day on one event and that is not possible.

The simplicity and effectiveness of booking our staff. The staffing presentation to our clients is great!

Sometimes the App is not as robust as the desktop version. Once and awhile some non-crucial glitches occur, but they are always quickly fixed.

Great feedback Seth! We love having you and your team onboard! We just released the new app at the beginning of the month, in the new rebuilt app we'll be able to do even more with the mobile Admin Panel.

Ubeya completely streamlined our staffing process. Checking staff availability and assigning them to work shifts is so easy. I love seeing my calendar go green with all my fully staffed events on Ubeya. The ability to send message out to scheduled staff ensures we don’t miss sharing any important details.

I look forward to a more sophisticated shift time availability checker so I can assign staff multiple events a day without any double booking

Love it! My team uses it everyday and we have a great system going.

Just wish there was a way to add auto-hours for flat rate employees without having to manually clock them in and out everytime.

Hey Anja, Thanks so much for the review! We're happy that you're enjoying the system and getting the support you need. :)

The reliability of the software! I also like the ease of scheduling

One part of the software that I do not like is how my staff can sign up for specific events and not a day/time. Sometimes we have a lot of events in one day, and I wish I could see a list of who is available that day and not by event.

Easy and quick to use, for administration, managers, and staff.

Initial set up was difficult, but the folks @ Ubeya helped us quickly every time we needed it.

The ease of use, thus, the amount of time it saved me. Really has been such a blessing not just for me as the Booker, but to our staff.

That we didn't have this 10 years ago! Sometimes there are app glitches, but which app doesn't have that?

Great stuff Jordyn! We love how you get our product: our goal is improve operations for both management and staff!

What I like most about this software is how it keeps me and my staff organized. My event roster is all on one page with all their contact information. It provides a professional and streamlined appearance to clients.

As far as I'm aware, there isn't anything that I would change. It serves its purpose for my needs so I am very satisfied.

Thanks so much for your review! We're doing everything we can to create the best possible experience for all our clients. We're happy to see you are benefiting from our platform! :)

I appreciate the speed with which adustments can be taylor made for the user and the ease with which staff can access all pertinant information.

It does not yet have the kind of scheduling capactiy that other systems do.

The interface is super simple from an employee and administrative perspective. It is smooth, simple and easy. It is visually appealing as well. The interactions with employees is great. The notifications and messages are well constructed. Also, the staffing link pages are a great way to present staff to clients that look extremely professional.

It completely eats my cell phone battery when running. It also isn't easy to use on the phone. Entering Clock IN/Clock OUT functions are not easy. In general, the app can be buggy/glitchy and doesn't always operate as intended.

What I like the most about Ubeya is the payroll report

So far our team its satisfied with this software

As a caterer, this was the missing link to staffing our full service events that we were waiting for. -Organizes us. -Makes it easy to sign up for shifts, it's challenging communicating with folks, this makes it easy for them to use. -All of the info needed by managers & staff in their hand!

We use additional tools for regular daily staffing in our commissary. It would be great to eventually have the functionality to do this as well. It's not a great fit for this use.

Excellent Service and Software! Many thanks for all your help and support. Ubeya is a game changer for Château Staffing and continuously is improving us.

Everything works well and I am happy with what I am getting

Easy to contact the Ubeya team to ask questions or make changes with very quick response times. Whether it is how to use something, or change, I did not have to wait.

No cons were added to this review

Super easy to use, saves us hours of time and has great functionalty. The team are super helpful and came at at time when another similar systwm we were using ceased trading commercally … we love ubeya and have ended up with a superior product

No cons as the guys work with you to find a solution ..

It works. Have had many programs that fell flat on what they promised. If something is quite functioning in a satisfactory manner, I can simply connect with the tech staff via the chat function and they correct it in a day.

Some repetitive actions but I believe they are working on it. It can be a bit tedious to go in and out of each event constantly to make simple adjustments or view the replies.

My staff loves seeing the schedule weeks in advance where possible. I like being able to assign shifts as well as having staff bid on shifts.

The mobile app keeps closing. That's the biggest drawback. My staff frequently sees prompts reminding them to clock in even after they've done so. When I log in from the mobile app, it closes unexpectedly on me as well.