UKG Dimensions Pricing, Features, Reviews & Alternatives

UKG Dimensions

Workforce management software for healthcare businesses

3.33/5 (3 reviews)

UKG Dimensions overview

What is UKG Dimensions?

UKG Dimensions is a workforce management software designed to help businesses in retail, manufacturing, logistics, healthcare, financial services, and education sector manage timekeeping, scheduling, data collection, payroll, and other administrative processes on a unified interface. HR professionals can build personalized career websites, set up pre-screening questions, extract details related to work history and academic qualifications via candidates' LinkedIn accounts, and engage applicants through email communications.

The solution enables operators to gain insights into employees’ time and attendance data using hourly, salaried, and project-based timecards. UKG Dimensions lets managers create job tasks and plan work schedules according to employees’ shift preferences, facilitating balanced workload across workers. It also allows business analysts to create and modify KPIs and access organizations’ operational data to examine the company’s current performance against pre-set goals.

UKG Dimensions helps administrators automate payroll processes, adjust bonuses and commissions in paychecks, edit employees’ payroll information, update W-4 forms, and manage payment preferences. It also enables staff to calculate and pay required garnishments, file payroll taxes, and distribute vouchers for direct deposits.
www.ukg.com

Pricing

Pricing options
Subscription
Value for money
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Devices

Business size

S
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UKG Dimensions user reviews

Excellent
1

Very good
0
Average
1

Poor
1

Terrible
0
Value for money
Features
Ease of use
Customer support
  3.0
  3.3
  3.3
  3.3
Angela B.

Timekeeping Made Easy

Used daily for 6-12 months
Reviewed 2020-10-06
Review Source: Software Advice

The team that assisted us during our migration were very helpful and engaging during the whole process. They helped ensure that our system was set up and functioning exactly as we needed it to. They even added features for our person import that we previously didn't have, thereby removing quite a bit of manual data entry.

Pros
The software is easy to use as the functionality from Kronos WFC to Dimensions has not changed. I had 40 payroll users to train on editing timecards and running reports. My training sessions only lasted about 10 minutes and many of the users preferred the new system layout and reporting.

Cons
Migrating from the current system to Dimensions is not an apples to apples move. The layout of the system was different than our current set up so we had to build what I felt was a more complex structure.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jo Ann L.

Don't buy in on the hype!

Used daily for less than 6 months
Reviewed 2020-04-23
Review Source: Software Advice

To resolve the issue with long-running imports, Kronos wants me to write new extract query (one that worked fine for WFC). So instead of resolving their performance issues, they are asking the customer to solve the problem.

Pros
At the moment - not much. The new GUI is nice in that it is Java and Flash Free.

Cons
Integrations take hours - versus the minutes they took in Workforce Central. How do you move a system to a new database (Apache Cassandra) and use a new Integration tool (Dell Boomi) and sell this as a new and improved system. Features available in WFC are not available in WFD - can't sign off on all timecards in one action. When you view a timecard, it shows you the current day. Not many managers or editors are looking to just edit a single day. This default shows the developers don't know their customers SQL free DB means we cannot query our data. Have to develop dataviews or use provided APIs in their Data Extract tool. I seriously doubt all custom queries I wrote for WFC can be reproduced.

Response from Kronos


Hi Jo Ann,

Thank you for taking the time to review your Workforce Dimensions solution. I am sorry to hear about your experience. I have gone ahead and passed this information along to your Kronos Account Team. If you need any other assistance, please feel free to reach out to me at Samantha.conway@kronos.com.

Thank You,
Samantha Conway
Customer Marketing Specialist

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 1/10

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Forrest J.

Still in Beta review update

Used daily for 6-12 months
Reviewed 2019-02-08
Review Source: Software Advice

The software has the potential to be everything that I could want in a workforce management system. However, there are still some adjustments that need to happen before that potential is reached. Kronos has been very responsive in addressing these needs and are actively working to improve the system.

Pros
Workforce time management tools for scheduling and data review. Customer service and tech support. The Kronos WF Dimensions phone app

Cons
Load time, input lag, and accruals accuracy are still major issues holding this software back from reaching its full potential. There is not a lot of training material / how to videos out there for this product.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 4/10

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UKG Dimensions pricing

Pricing options
Subscription
View Pricing Plans

Please contact UKG directly for pricing details.

UKG Dimensions features

API
Activity Dashboard
Employee Database
Employee Management
Mobile Access
Performance Management
Recruitment Management
Reporting/Analytics
Self Service Portal
Third Party Integrations

Alerts/Notifications (597 other apps)
Applicant Tracking (426 other apps)
Assessment Management (433 other apps)
Collaboration Tools (394 other apps)
Customizable Branding (400 other apps)
Data Import/Export (451 other apps)
Employee Profiles (423 other apps)
Reporting & Statistics (633 other apps)
Search/Filter (390 other apps)
Training Management (420 other apps)

Videos and tutorials

Additional information for UKG Dimensions

Key features of UKG Dimensions

  • Payroll Tax Management
  • Timecards
  • Timekeeping
View All Features