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UKG Pro vs ADP Workforce Now Comparison

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Overview

Category Leaders

UKG Pro helps organizations improve the employee experience. Support your people and grow your business with cloud HR, payroll,...

Category Leaders

ADP Workforce Now is a cloud-based human capital management, talent management, and benefits software built for mid-sized...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.2

461

5

4

3

2

1

222

154

65

9

11

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

4.4

6.1K

5

4

3

2

1

3.4K

1.8K

573

121

54

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

Their report writing is great and they have lots of free classes that will help you with this. The payroll and hr software is easy to navigate and customizable.
The functionality of the system overall - how each module works with each other, and the fact that I can customize it to my needs myself as we change. The ease of use and training are outstanding.
The software is very intuitive and easy to use. The implementation team was responsive and the customer support has been very good as well.

Pros

It is a very stable system with useful features. Easy to implement with good technical support.
The flexibility of being able to use the app and website. Super easy to use and fun navigation on the website.
The ease as an employee was wonderful. Also added benefit you get your tax forms earlier than by mail which is a super plus.

Cons

It takes months and months of training and practice and making mistake after mistake to figure out the basics of how to build reports.
At our workplace, sometimes the punches are not recorded on the employee station, causing problems with hours because it does not register them.
Dislike having to change my password so frequently.

Cons

The site itself is hard to navigate to as ADP has a few other portals. There are also a number of features and views that are not utilized by our company so the robustness of the software is lost.
I hate to be negative however my experiences using this program on behalf of my client have been excruciating.
There really isn't much aside from the lack of error messages. When something goes wrong it doesn't really tell you what is going wrong so it's hard to know what to fix.
  • Vendor responds to reviews
  • Last review11 days ago
  • Vendor responds to reviews
  • Last review3 days ago

Key features

  • Total features104
  • 360 Degree Feedback
  • 401(k) Tracking
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Applicant Tracking
  • Application Management
  • Approval Process Control
  • Assessment Management
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Background Screening
  • Benchmarking
  • Benefits Administration Outsourcing
  • Benefits Dashboard
  • Benefits Management
  • Billing & Invoicing
  • Budgeting/Forecasting
  • COBRA Administration
  • CRM
  • Calendar Management
  • Candidate Management
  • Candidate Profiles
  • Candidate Tracking
  • Career Development
  • Check Printing
  • Clock In / Out
  • Collaboration Tools
  • Compensation Management
  • Competency Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Contractor Management
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Direct Deposit
  • Document Management
  • Drag & Drop
  • E-Verify/I-9 Forms
  • Electronic Forms
  • Electronic Signature
  • Employee Database
  • Employee Handbook
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Reward Programs
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • Expense Tracking
  • FMLA Administration
  • For Accountants
  • Goal Management
  • Goal Setting / Tracking
  • HIPAA Compliant
  • HR Management
  • Individual Development Plans
  • Internal HR
  • Interview Management
  • Interview Scheduling
  • Job Application Management
  • Job Description Management
  • Job Management
  • Job Posting
  • Job Requisition
  • Jobs Board
  • Labor Forecasting
  • Learning & Development
  • Learning Management
  • Leave Tracking
  • Mobile Access
  • Multi-Country
  • Multi-State
  • Negative Feedback Management
  • Onboarding
  • Online Benefits Enrollment
  • Online Time Clock
  • Organizational Charting
  • Orientation Workflow Management
  • Payroll Management
  • Payroll Outsourcing
  • Payroll Reporting
  • Peer Appraisals
  • Performance Appraisal
  • Performance Management
  • Performance Metrics
  • Performance Review Management
  • Progress Tracking
  • Pulse Surveys
  • Real Time Analytics
  • Real Time Reporting
  • Recruitment Management
  • Reference Checking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resume Parsing
  • Resume Search
  • Review Cycle Tracking
  • Search/Filter
  • Self Assessment
  • Self Service Portal
  • Shift Swapping
  • Sick Leave Tracking
  • Skills Assessment
  • Skills Tracking
  • Succession Management
  • Succession Planning
  • Surveys & Feedback
  • Talent Acquisition
  • Task Management
  • Tax Compliance
  • Third Party Integrations
  • Time Off Management
  • Time Off Requests
  • Time Tracking
  • Timesheet Management
  • Training Management
  • Vacation/Leave Tracking
  • Variable Workforce
  • Visual Analytics
  • W-2 Preparation
  • Wage Garnishment
  • Web-based Deployment
  • Weighted Performance Measures
  • Workflow Management
  • Total features88
  • 360 Degree Feedback
  • 401(k) Tracking
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Applicant Tracking
  • Application Management
  • Approval Process Control
  • Assessment Management
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Background Screening
  • Benchmarking
  • Benefits Administration Outsourcing
  • Benefits Dashboard
  • Benefits Management
  • Billing & Invoicing
  • Budgeting/Forecasting
  • COBRA Administration
  • CRM
  • Calendar Management
  • Candidate Management
  • Candidate Profiles
  • Candidate Tracking
  • Career Development
  • Check Printing
  • Clock In / Out
  • Collaboration Tools
  • Compensation Management
  • Competency Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Contractor Management
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Direct Deposit
  • Document Management
  • Drag & Drop
  • E-Verify/I-9 Forms
  • Electronic Forms
  • Electronic Signature
  • Employee Database
  • Employee Handbook
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Reward Programs
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • Expense Tracking
  • FMLA Administration
  • For Accountants
  • Goal Management
  • Goal Setting / Tracking
  • HIPAA Compliant
  • HR Management
  • Individual Development Plans
  • Internal HR
  • Interview Management
  • Interview Scheduling
  • Job Application Management
  • Job Description Management
  • Job Management
  • Job Posting
  • Job Requisition
  • Jobs Board
  • Labor Forecasting
  • Learning & Development
  • Learning Management
  • Leave Tracking
  • Mobile Access
  • Multi-Country
  • Multi-State
  • Negative Feedback Management
  • Onboarding
  • Online Benefits Enrollment
  • Online Time Clock
  • Organizational Charting
  • Orientation Workflow Management
  • Payroll Management
  • Payroll Outsourcing
  • Payroll Reporting
  • Peer Appraisals
  • Performance Appraisal
  • Performance Management
  • Performance Metrics
  • Performance Review Management
  • Progress Tracking
  • Pulse Surveys
  • Real Time Analytics
  • Real Time Reporting
  • Recruitment Management
  • Reference Checking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resume Parsing
  • Resume Search
  • Review Cycle Tracking
  • Search/Filter
  • Self Assessment
  • Self Service Portal
  • Shift Swapping
  • Sick Leave Tracking
  • Skills Assessment
  • Skills Tracking
  • Succession Management
  • Succession Planning
  • Surveys & Feedback
  • Talent Acquisition
  • Task Management
  • Tax Compliance
  • Third Party Integrations
  • Time Off Management
  • Time Off Requests
  • Time Tracking
  • Timesheet Management
  • Training Management
  • Vacation/Leave Tracking
  • Variable Workforce
  • Visual Analytics
  • W-2 Preparation
  • Wage Garnishment
  • Web-based Deployment
  • Weighted Performance Measures
  • Workflow Management

Integrations

  • Total integrations102
  • ADP Workforce Now
  • BambooHR
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn for Business
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • SAP SuccessFactors HXM Suite
  • Slack
  • Twitter
  • Workday HCM
  • Xero
  • Zapier
  • iCIMS Talent Cloud
  • Total integrations156
  • ADP Workforce Now
  • BambooHR
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn for Business
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • SAP SuccessFactors HXM Suite
  • Slack
  • Twitter
  • Workday HCM
  • Xero
  • Zapier
  • iCIMS Talent Cloud

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

UKG Pro logo

UKG Pro

great dashboard for companies to interact with their employees

Reviewed 3 years ago

Super product. All businesses should switch to this from ADP

Pros

Great place to find all information in 1 place! Everything is well organized in menus and it is very easy to find everything you need as an employee. Modern layout with easy to use menus

Cons

The left and right arros on the main dashboard are a little difficult to find first time, but everything else is just awesome

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

UKG Pro logo

UKG Pro

If you trust people, Its powerful

Reviewed 3 years ago

I no longer have to worry about fighting with HR over my hours

Pros

Ultipro has managed to put together a website that makes workers lives easier, and doesn't take forever to load.

Cons

Employees can clock in/out from the website, which can lead to some issues if you don't have a trustworthy workforce

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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UKG Pro logo

UKG Pro

UltiPro definitely does not compare to ADP

Reviewed 4 years ago

My company recently switched from ADP to UltiPro and I am not impressed. I really wish we could go back to ADP because it seems so much more user friendly. I was able to find exactly what I wanted to know and print out pay stubs that actually looked like real pay stubs from ADP and it doesn't see that is an option for this app. It just seems to be very much more complicated than ADP was for the end user.

Pros

I like the way the deductions and things are broke down week by week on the app. It shows you a break down for each week even if the pay period is bi-weekly. This seems to be very helpful in determining exactly what took place each week.

Cons

I don't like the layout of the app. It doesn't seem to be very friendly and is limited as to what you can change and adjust on the app.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

UKG Pro logo

UKG Pro

Upgrade from previous

Reviewed 4 years ago
Pros

I used to use ADP before I came to this company. Ultipro has a much be UX than ADP and makes updating information as well as "life events" much easier. Downloading my statements can be done in bulk which is a big plus.

Cons

Nothing, it does everything I need it to do and the website runs fast.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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UKG Pro logo

UKG Pro

UltiPro is an excellent employee time tracker and more

Reviewed 2 years ago

Overall, it has been a positive experience and I would recommend it to all businesses.

Pros

Ultipro is extremely to use and needs little to no training to get started with. All of an employees essential information is accessible through UltiPro from the time tracker to benefits; all of it is organized and easy to navigate.

Cons

No cons, Ultipro is very efficient and very similar to ADP. I have experienced no issues in my time using UltiPro.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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UKG Pro logo

UKG Pro

Ultipro is no good for data processing

Reviewed 3 years ago
Pros

I did not like anything about ultipro for the 2 years I endured this software. ADP is the way to go

Cons

terrible interface, bad customer service, never could get used to the software functionality

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

UKG Pro logo

UKG Pro

It works but isn't pretty

Reviewed 3 years ago
Pros

The time keeping on this platform works well as well as access to statements and tax info

Cons

The aesthetics of the software is ugly and it has a terrible layout compared to others that are in the market like ADP

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

UKG Pro logo

UKG Pro

Good Payroll Software

Reviewed 4 years ago

It's been an easy switch. I wish they just had more graphics for pay breakdowns and make it a little easier to track where the money is going besides having to look directly at the paystubs.

Pros

They make it easy to approve time, and it's easy to adjust time for employees. This year was also a lot easier to do enrollment processes through UltiPro

Cons

Navigating through the site is a little rough sometime. Maybe a search function with more capabilities would be nice. Would also like some quick graphs of payment breakdowns like ADP does

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

UKG Pro logo

UKG Pro

UKG Pro Review

Reviewed a year ago

UKG pro allows you to clock into work form remote locations, check your time sheet and schedule from home and even request time of at anytime of the day. this really brings your workforce into the 21st century!

Pros

UKG Pro is very versatile, easy to access, and even easier to use as a daily tool in the workplace for both employers and employees.

Cons

there really isn't much to not like about UKG Pro, as an user and not an administrator I am sure there's many more tools and option I don't know of but it has always worked correctly for me.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

UKG Pro logo

UKG Pro

A really nice alternative to some of the larger players...

Reviewed 4 years ago
Pros

I really like how easy UltiPro is to use. It's a really great suite of applications and services that allow you to effectivly manage your workforce. My company uses it for payroll, time sheets, vacation plans, career development, and benefits management. All of the features work well together and feel tightly integrated.

Cons

Some of the database tables capture information in formats that aren't standard. We do a lot of custom reporting out of UltiPro and some of the tables just don't make sense in why they're put together the way they are.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

UKG Pro logo

UKG Pro

UltiPro - Everyone Should Use It!

Reviewed 4 years ago

UltiPro has helped us integrate our 2000+ decentralized workforce into one HR system. We have a lot of HR users in our locations that are resistant to change, but we have been able to prove to them what Ulti can do for them and the time it can save. We use Ulti for HR, Payroll, Benefits, Open Enrollment/Life Events, Recruiting, Onboarding, Performance Management and Time and Attendance. It's great to have all of this in one system, with easily reportable data. As a decentralized workforce, we have many customizations. Ulti can handle all of them with ease. I truly can't say enough good things about the product, and the company.

Pros

UltiPro by far has the best customer service and training I've experienced (I've used ADP, Ceridian and SilkRoad products in the past). The system is user friendly and intuitive and customizable to meet our needs. In addition, the company truly cares about customer feedback - and works to implement solutions quickly. It's an all around solid HR system, with many modules that integrate to give you some great functionality and workflow.

Cons

I hate to truly list a "con" here as I know Ulti is constantly working to improve their products. I would say though that the Recruiting tool needs continuous ramping up to become a true competitive ATS system. It's working for us now, but we need more from it. The GREAT thing is that every month Ulti is rolling out new features and updates to this module. I'm confident they will continue to enhance this product and make it a great tool for us.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

UKG Pro logo

UKG Pro

Love Ultipro- Only issue is reporting

Reviewed 3 years ago
Pros

Ease of use, customer service, great company! I love everything about them! Staff really go above and beyond. Have great retention tools for ongoing customers. They continue to be open to customer feedback as well.

Cons

Reporting. BI functionality is great for advanced users or companies with a designated HRIS team but if you are a small business (under 500), it can be difficult to simply get what you want quickly. Wish they had easy reporting (like SuccessFactors or ADP) and then BI for advanced users.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

UKG Pro logo

UKG Pro

Extremely valuable for organizations with a small HR team

Reviewed 3 years ago

Excellent - the product is Canadian and I haven't found a similar product on the market that compares. Well worth the money.

Pros

HR Downloads offers a broad range of services and information on the following topics: 1. Strategy 2. Workforce planning 3. Employee Engagement 4. Total Rewards 5. Labour Laws 6. Learning and Development 7. Workplace Safety The other bonus with the platform is HR Downloads offers live HR Advice. The Advisors are extremely knowledgeable and return calls quickly. For small to mid size organizations the time savings and advice truly save time and dollars.

Cons

The survey system isn't as robust as survey monkey. The survey just takes a bit more time to learn and use.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

UKG Pro logo

UKG Pro

Great for HR Specialists

Reviewed 4 years ago
Pros

UltiPro can manage a company with a larger number of employees than any other similar software. It is capable of managing and tracking leaves, absences, overtime, salary, incentives, payroll and many more. UltiPro allows me to document our employees’ feedbacks and work goals. The time tracking feature allowed detailed time-in and out of an employee. UltiPro provides many different features that it will definitely help any Human Resource working with a larger workforce.

Cons

There are important features that do not allow too much detailing or is character limited, which is difficult, especially if the specific field requires longer information.

Vendor response

Hi there, thank you for your feedback. We're thrilled to hear you are enjoying our time and attendance and talent management features! Have a wonderful day!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

UKG Pro logo

UKG Pro

Replacement for paper payroll statements!

Reviewed 21 days ago

Made my life much easier, I'm able to access my payroll information at any time from anywhere!

Pros

I love how environmentally friendly this is. Before UKG Pro, my firm would print out payroll statements and deliver to each employee every 2 weeks. Now, with UKG Pro, each employee has access to their payroll information from their phone.

Cons

It was difficult to learn at first but now I understand it.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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UKG Pro logo

UKG Pro

Recruiting & Onboarding

Reviewed a year ago

The Recruiting process has been much smoother compared to the former Recruitment product. Onboarding has become much easier, especially having the documents upload.

Pros

We've been using Recruiting & Onboarding for a little over 2 years now. Overall, it's a good product.

Cons

I would like to see the ability to share candidate pools, modify the automated email which is sent with Offers , and make it possible to add application questions and keep them in a fixed position so that the list doesn't move around each time an edit is made.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

UKG Pro logo

UKG Pro

All-in-one HR system

Reviewed 5 years ago
Pros

Ultipro has capacity to store lots of information and run multiple functions within the HR department. It can track hours, goals, performance evaluation, pay, etc. It is user friendly and the reporting aspect is great. The software is easy to navigate. Great customer support. This is a fantastic software to manage all employee benefits, especially since I am a 1-person department and manage all of the finance and HR for my business.

Cons

The PTO calculation and rollover isn't the best. Especially with the new Sick/Safe leave act, I have been relying solely on ADP, our payroll software to track all PTO and leave. It is easy enough and since the hours need to be on the pay stubs anyway, it saves me a step. The performance evaluations are cumbersome to my users because the goals must be manually changed each year, they do not automatically carry-forward from year-to-year.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

UKG Pro logo

UKG Pro

AMAZING customer service!

Reviewed 4 years ago
Pros

The training is excellent! The people who are providing the training do not rush through it and offers breaks. If you are stuck, the host will work privately with you and stay after the training if needed.

Cons

There are just so many training sessions, I want to do them all of them now, vs waiting to complete the pre-requisites.

Vendor response

Hi Courtney, thank you so much for leaving us with feedback. We're thrilled to hear you enjoy our customer service and training opportunities. I see you are relatively new to Ultimate, welcome to the UltiFamily! We hope you have a wonderful day!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

UKG Pro logo

UKG Pro

Ultipro provides consistent, easy to use HR services

Reviewed 4 years ago

I've been on both the end user and HR setup sides of UltiPro, so I have multiple opinions on it. For the most part, I can see how HR and management likes it. UltiPro cuts down on a lot of manual lookup and integrates many tools and features into one package. And if you're an employee who really only uses it for time&attendance, then it's not really a big change. For the most part, I like using UltiPro and it's a solid HR MS that helps me manage my team in a more concise manner.

Pros

It's nice to be able to view an employee's information via a report. I recognize that you won't be able to gather all the info but having a consolidated PDF generated makes some of my duties a bit easier to begin with. I also really like the modules that accompanies UltiPro. We've used the main modules such as Payroll and Attendance, but it's nice to have things like Recruitment and Workforce Analytics as well. As an aside, I think that UltiPro has pretty strong online customer support. I've almost always found a resolution within a business day or so.

Cons

It can seem a bit... redundant at time. I feel like some features that I have to go through should have already been expressed to another person, and I shouldn't have to input them again. For example, the time-sheet feature feels like it can be incorporated to add minute schedule changes and unexpected TO off a bit better. Also, some of my team says it's a bit tricky for them to find pay-stubs or that it might be delayed in showing up, but I've personally never had that happen.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

UKG Pro logo

UKG Pro

ULTI IN ULTIPRO MUST MEAN ULTIMATE BECAUSE THE SOFTWARE IS

Reviewed 4 years ago
Pros

What a complete and amazing software! It is unbelievable how much Ultipro can offer. We have been using this for a while now and it is keeping up with our advancing needs. Our team is pleased with this software, it has helped us greatly and lightened our load.

Cons

Upon the first usage of this software, our team had a massive difficulty in learning how to operate it. It was difficult and it seems that more features were learned while using UltiPro. Learning manuals were present but it was only for the basic features.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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UKG Pro logo

UKG Pro

Makes checking out your pay/pay history SO easy.

Reviewed 5 years ago
Pros

UltiPro is about the easiest HCM software's to use. I've been using it for over 3 years now and I truly enjoy how intuitive it is. We recently began using the UltiPro App (on my iPhone) and it's such an simple process to request time off and check pay history.

Cons

The company hierarchy functionality seems to be a bit lacking, but not bad at all. It's still one of my favorite features.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

UKG Pro logo

UKG Pro

Ultipro use as a salaried employee

Reviewed 4 years ago

I'm using ultipro on a biweekly basis to access pay information and occasionally at other times to access pay history, accrual for time off and to access health benefit information.

Pros

Ultipro is simple and easy to use. When I need to access employment or pay history, view my accruals for sick or vacation leave, view a payroll and holiday schedule, and even sign up for my yearly health benefits, it makes it very easy to do.

Cons

When I first used the program I found it difficult to find some of the items I needed to access and wasn't sure where to look because of how some items were labeled. It's much easier now that I've gotten the hang of it.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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UKG Pro logo

UKG Pro

TPG/OTO

Reviewed 3 years ago

Overall I really enjoy this software and would not want the company to buy any other product as this one does everything that the company and employee need for the most part.

Pros

As a TPG employee, I enjoyed being able to see the time in and time out of each week I enjoy being able to ask admin questions though the software when there was no other way to reach out to them. I liked the ability to request days off threw that software.

Cons

Now as an OTO employee, their system is different and I really wish that the software was the same.I wish that all functions of ultipro came as a standard in all software. It makes me upset that I can no longer view my clock in and out time.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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UKG Pro

Ulti-Pro

Reviewed 4 years ago

Very easy to use. If I have questions, I forward them to our HR dept, who I'm assuming deals with UltiPro directly.

Pros

I like Ulti-Pro since it is our means of getting paid. It's very easy to use, and I'm able to make adjustments (if needed). I'm also able to submit vacation requests, time off requests, which is then sent electronically to my boss for approval. Very simple and works efficiently. We are now able to see the amount our paycheck will be ,in regards to the amount of hours we have worked.

Cons

I don't have any issues. It is very straightforward and easy to navigate through.

Vendor response

Hi Karya, thanks for your feedback. We're thrilled to hear you enjoy our self-service features! We hope you have a wonderful day!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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UKG Pro

So much capability, so hard to navigate!

Reviewed 4 years ago

Overall, if you are only looking for basic information as an employee its easy; find paychecks, find personal info, etc. As a long-term solution, unless you do a great job of training and modifying the tools and menus, its easy to get lost; both because of the interface is not clean and it has too many options.

Pros

Ultipro has a ton of options of what is available to you; I've seen it now in two different companies. In both scenarios, the capabilities of the software were not utilized to their fullest extent. It looks as if Ultipro can do far more than either used it for. The load times and menus for initially finding information are fast to navigate. Information on different pages is presented clear as well. PDFs and other files generated by the system load fast.

Cons

The presentation of the material, menus, hotlinks, etc. is unwieldy and jumbled. It is hard to sort through all of the pages past initial launch ones. Drop down menus, if you move your mouse off of them, disappear; in 2019 that doesn't make sense. The ease of use is definitely missing. As mentioned, too, I've seen it in two scenarios, one with a company of 2000+ and one with around 200 employees. All...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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ADP Workforce Now

Adp

Reviewed 15 days ago

Other then the bug it's greay

Pros

Everything being in one spot from benifits enrollment to pro tracking

Cons

They did an update and alot of time now I have to exit and go back in ro manage associates times or it will say supervisor doesn't exist

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ADP Workforce Now

Great for Non-HR Pros

Reviewed 3 years ago

Workforce Now is a great resource for in-house HR teams (and smaller companies without an HR pro).

Pros

Workforce Now is the reason ADP still does our Payroll- it's a great value that keeps us out of legal hotwater and saves our team a ton of time.

Cons

The user interface isn't awesome, but it gets the job done. Just make sure to take time to learn the software in and out so you don't mess anything up!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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ADP Workforce Now

ADP Workforce Now Review

Reviewed 2 years ago

Payroll with complete reward calculator in ADP software.

Pros

ADP Workforce Now is pro software for HR department. In this Software i really like the Calculate the benefits of the workers clearly.

Cons

In ADP Software for HR is little bit expensive and hard to understand the functionality. Because ADP is to much wide.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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ADP Workforce Now

Still disappointed

Reviewed 10 months ago

I like my support team, unfortunately at times their hands are tied and I am left waiting for months or a resolution. 1 resolution that I am waiting on has now gone on for 6 months.

Pros

The only pro that I can say is that customer service is pretty sharp. The sad part is that I need them too often

Cons

When taxes are changed and one has customized reports by ADP that ADP can only fix, you have to remind them to fix them. Also if you have a rehire you have to be careful about garnishments as sometimes they do not get processed because of back end issues.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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ADP Workforce Now

Poor software

Reviewed 4 years ago

Do not buy this software. There are easily better more user-friendly software available.

Pros

I don't believe I know of any. People say it's recognized by some organizations. Don't know which ones. I can't say I use it enough to know a Pro

Cons

Too many to name. The WORST offender BY FAR, is the notification system. The notifications themselves, contain virtually no useful information. There's no link TO the request. The information that is displayed is redundant. I've tried reaching out to let them know this is a pain, an nothing. The general consensus in the office about this software is "it's the bane of my existence" and I don't disagree. I HATE going to ADP. When I get an email that one of my staff has requested time off, I cringe because I have to go investigate what the request was. I have NO useful information on it. You may as well have NOT told me anything other than, to just go look at ADP.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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ADP Workforce Now

Great for businesses

Reviewed 4 years ago

Overall great system to use

Pros

Pro - How easy it is for employee to login and and mark down there holiday/absences. You can also log back in at any time and make changes very easily

Cons

Logging into the system could be a lot smoother, i'm constantly having to contact someone from the admin team to reset my password.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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ADP Workforce Now

Ease of use correlates directly with poor customer service

Reviewed 4 years ago
Pros

So many companies, in my experience, use ADP Workforce, so a good pro is that a great number of employees know how to use the software and are familiar with it

Cons

For those employees who don't know how to use the software, it's incredibly hard to navigate. And if you forget a password, or need to speak to customer support, it's nearly impossible.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ADP Workforce Now

Great Product!

Reviewed 2 years ago

My overall experience has been great. As I mentioned above, there aren't really any complaints.

Pros

The ease of use. The software is easy to use, and easy to navigate. When I first started using this software, I had no experience with it. Now I am a PRO!

Cons

I really do not have anything negative to say about it. It is a great product, and it is used on a daily basis!