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UKG Pro

HR, Payroll, Talent, and Workforce Management

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(26)

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UKG Pro Reviews - Page 5

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587 reviews

Recommended

DM
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Dominic M.

Staffing and Recruiting, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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UltiPro Review

Reviewed 4 years ago

Great experience to this point. Excellent customer service and we receive quick responses to issues that are mentioned to the IT team. Very user friendly overall.

Pros

Primarily the functionality of integrating multiple aspects of business into one UI. Set up is easy once you get used to it. A few processes could be improved but overall a great experience.

Cons

I work a lot with the Recruiting Gateway portion of the software, so integrating a way to customize default job descriptions aside from meshing them with the job codes would be ideal. Perhaps inputting a drop down list when selecting "Create" on the users main dashboard that allows them to select from a list of uploaded JD's. However, working through other certain recruiting processes and updating information is quick and seamless.

AR
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Verified reviewer

Publishing, 501-1,000 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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UltiPro Review

Reviewed 3 years ago

UltiPro is used by our entire company. People can view payroll information enroll in health benefits during open enrollment. As a member of the HR team, I use it for employment verification, salary analyis, and much more. The system helps me do my job and become a more efficient HR member.

Pros

The system is user-friendly and easy to navigate. We can also add additional features if we choose to. Great customer service and support.

Cons

I wasn't a big fan of the performance management module. The employee's had some confusion around the process. We only used it once so maybe the second time will be better.