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Userlane vs Ziplyne Comparison

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Overview

Userlane’s no-code DAP is the ideal solution for enterprises wanting to automate and scale their software training and support.

Ziplyne is cloud-based solution that assists user experience teams and product managers with monitoring product adoption...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

Free

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.7

5

4

3

2

1

14

5

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

Pros

Thanks to the Userlane tutorials our users have a perfect onboarding process in our software.
Very effective software for teams who want to accelerate their user onboarding. Well designed with good UX and UI.
Support is a big thing at Userlane. Thanks for your great work.

Pros

Not enoughreviews yet

Cons

The people building the userlanes are frustrated that failures are more easily identified and that the process to fix can at times be complicated to rectify and recreate the issue.
But in that specific case, every position was basically bad. We had to schedule a call with support to solve the problem.
We had a problem once with a box blocking access to a menu. Userlane offers the opportunity to move boxes and speech-bubbles around if the system doesn't place them correctly.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features58
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Applicant Tracking
  • Asynchronous Learning
  • Audience Targeting
  • Automatic Adjustments
  • Behavior Tracking
  • Campaign Segmentation
  • Communication Management
  • Configurable Workflow
  • Content Creation
  • Content Management
  • Contextual Guidance
  • Corporate/Business
  • Customer Activity Tracking
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Design Management
  • Employee Handbook
  • Employee Management
  • Employee Onboarding
  • Employee Profiles
  • Employee Self Service
  • Engagement Tracking
  • Feedback Management
  • Gamification
  • In-App Training
  • Interactive Content
  • Issue Management
  • Issue Tracking
  • Knowledge Management
  • Launch Management
  • Learning Management
  • Learning Paths/Tracks
  • Monitoring
  • Multi-Language
  • Performance Metrics
  • Process Control
  • Progress Tracking
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rich Text Editor
  • Search/Filter
  • Self Service Tools
  • Self-Learning
  • Single Sign On
  • Surveys & Feedback
  • Synchronous Learning
  • Tagging
  • Training Management
  • Trend Analysis
  • Usage Tracking/Analytics
  • User Onboarding
  • Video Support
  • Visual Analytics
  • Website Analytics
  • Total features30
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Applicant Tracking
  • Asynchronous Learning
  • Audience Targeting
  • Automatic Adjustments
  • Behavior Tracking
  • Campaign Segmentation
  • Communication Management
  • Configurable Workflow
  • Content Creation
  • Content Management
  • Contextual Guidance
  • Corporate/Business
  • Customer Activity Tracking
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Design Management
  • Employee Handbook
  • Employee Management
  • Employee Onboarding
  • Employee Profiles
  • Employee Self Service
  • Engagement Tracking
  • Feedback Management
  • Gamification
  • In-App Training
  • Interactive Content
  • Issue Management
  • Issue Tracking
  • Knowledge Management
  • Launch Management
  • Learning Management
  • Learning Paths/Tracks
  • Monitoring
  • Multi-Language
  • Performance Metrics
  • Process Control
  • Progress Tracking
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rich Text Editor
  • Search/Filter
  • Self Service Tools
  • Self-Learning
  • Single Sign On
  • Surveys & Feedback
  • Synchronous Learning
  • Tagging
  • Training Management
  • Trend Analysis
  • Usage Tracking/Analytics
  • User Onboarding
  • Video Support
  • Visual Analytics
  • Website Analytics

Integrations

  • Total integrations1
  • ADP Workforce Now
  • BambooHR
  • Facebook
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • SuccessFactors
  • Twitter
  • Zapier
  • iCIMS Talent Cloud
  • Total integrationsN/A
  • ADP Workforce Now
  • BambooHR
  • Facebook
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • SuccessFactors
  • Twitter
  • Zapier
  • iCIMS Talent Cloud

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Userlane vs. Ziplyne

See how Userlane and Ziplyne stack up against each other by comparing features, pricing, ratings, integrations, security & more.