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UZIO

Payroll, HR software for businesses, ASOs, and PEOs

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UZIO Reviews

Overall rating

4.5

/5

95

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.51/10

Reviews by rating

Pros and cons

Uzio is helping our staff quickly apply for all insurances available for themselves and their families. These benefits have been great for our staff and all others interested.
We have been using it for over 2 years for our employees and it has been great. The best part about it is that it's very easy to process and what's even better that is it is even easier to finish.
The basic platform is clean and straightforward, and clients can take advantage of the premium modules as they become more comfortable with online benefit administration.
I have yet to find anything that I dislike about this software.
Also, limited integrations with other carriers. This requires us to do a lot of work on the back end for our clients.
Hard to find links to specific insurance plans.
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95 reviews

Recommended

RG
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Rebecca G.

Medical Practice, 201-500 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Easy to Use

Reviewed 2 years ago
Pros

This software is easy to use when selecting my benefits each year, it properly explains what all the options are and pricing differences. I actually understand exactly where my money is going to each month per benefit.

Cons

The home page could be more inviting, or even completely removed. but does not provide any necessary information.

IY
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Ian Y.

Insurance, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Good Product could use a few added features

Reviewed 2 years ago
Pros

The product is very easy to use. I haven't used all of the features but it has been great for clocking in an out. See my important documents.

Cons

Once you are clocked in you are not able to see what time it was besides that you have been clocked in for x amount of time. It needs to show you this is how many hours you have been working and you clocked in at x time. You are not able to see that information until you have clocked in and out. As well you need to be able to add notes to old logs that have been created incase something is incorrect.

WA
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Wafaa A.

Information Technology and Services, 11-50 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Recommendations

Reviewed 3 years ago

It's user-friendly but still need more advanced features when it comes to generating reports and filtering employees

Pros

I recommend more granulated reports that allow for inactive employees to be removed from the report.

Cons

reports and filters are not granulate enough to help with the plan

Vendor response

Thanks for the feedback, specifically regarding reports, we keep adding features to our platform on a regular interval. Feel free to connect with your account manager to know more about this. Looking forward to work with you for longer.

JR
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Julie R.

Transportation/Trucking/Railroad, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great tool

Reviewed 3 years ago

Very good, great tools and easy to use.

Pros

Software is very easy to use even with no training.

Cons

I cannot think of anything in that regards as I am very satisfied with the software.

JH
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Joanne H.

Hospitality, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Uzio

Reviewed 3 years ago

Very happy with the software and using UZIO on a daily basis

Pros

Has all the pertinent information that we use at the corporate HR level.

Cons

there is nothing i dislike about this software

JR
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Jessica R.

Retail, 5,001-10,000 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Recommend 100%

Reviewed 2 years ago

Uzio is a great software

Pros

UZiO is an easy to use software that walks us through the benefits enrollment process every year. It is very simple to use website.

Cons

Our company does not use UZIO for any other features.

EC
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Elaine C.

E-Learning, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Uzio is a great tool

Reviewed 3 years ago
Pros

I like that the tool is very easy to use for benefits on boarding. Many of my co-workers have told me how much they love the open enrollment process.

Cons

It took some time to figure out how to change/update someone's information. I had to reach out to my Uzio contact. The pencil at the top of the page wasn't obvious.

BG
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Bobby G.

Food & Beverages, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Switched from Gusto and it was the best decision we made!

Reviewed 2 years ago

Fantastic experience so far and am looking forward to a long partnership with the company.

Pros

The price associated with the added features is a no brainer. Customer support is amazing.

Cons

No cons to mention. It may sound surprising, but it's the truth.

JM
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Jonathan M.

Food & Beverages, 51-200 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Recently onboarded

Reviewed 2 years ago

So far so good. It seems to be ver intuitive and easy to use.

Pros

The processes are very intuitive and the page is easily navigated.

Cons

I haven't found any dislikes yet. All of the steps seem to be easy.

AK
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Austin K.

Individual & Family Services, 11-50 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Easy Process

Reviewed 3 years ago
Pros

I liked how easy it was to navigate through the interface. It was a breeze to select the Insurance plan options my organization offers.

Cons

At the very end of the enrollment process, there was a glitch, and I could neither go forward or backward.

MF
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Michael F.

Information Technology and Services, 51-200 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to Use

Reviewed 3 years ago
Pros

This is easy to use to select insurance plans.

Cons

I have no Cons using this. I have never had any issues.

TS
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Tirath S.

Financial Services, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Amazing portal

Reviewed 2 years ago

Overall it has been wonderful

Pros

We were using highly paid software but when we saw the free trial of UZIO, we were amazed. All the required features were available at affordable pricing. Even the customer service is amazing. We just love it

Cons

Nothing till date. It has almost all the features a small business would require

AC
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Amy C.

Construction, 51-200 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Swope's UZIO Experience

Reviewed 3 years ago
Pros

The use of the software is quite easy to understand. The overall look is attractive, which makes the function of the website useful.

Cons

I would like to see reports assembled with a little more ease and functionality. Simple reports showing new hires, new enrollees. And reports to print for employees. Possibly a form created within UZIO for new hires to check policies to sign up for. Not all of our employees use computers or technology well, so they majority would rather have paper copies.

Vendor response

Thanks for the feedback, specifically regarding reports, we keep adding features to our platform on a regular interval. Feel free to connect with your account manager to know more about this. Looking forward to work with you for longer

DB
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Desiree B.

Insurance, 1-10 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Exactly what's needed for the "New Normal"

Reviewed 3 years ago

I'm very glad we started using this platform before the need for working remotely exploded. The most stand-out value of this company has really been the customer service. The UZIO team is dedicated, communicative, and always available to help implement and even transfer groups over to this extremely useful platform.

Pros

· Automation · Reduced Data Entry · Member and HR accessibility · Facilitates Remote Enrollment · Customer Service is fantastic!

Cons

The only issue I've personally encountered is tiny--It's a little bit clunky if you have to use as both a member and an admin. Best practice is simple if you're aware: all members should always use personal emails. Admins should use only work emails for logins.

MH
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Michelle H.

Staffing and Recruiting, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Keeps my payroll up to date

Reviewed 3 years ago

Helps keep payroll deductions balanced

Pros

like that I can go in anytime to see what deductions are being withheld from my employees, make changes and terminate coverage. Helps keep my payroll deductions balanced.

Cons

My only issue is that it doesn't sync in the other software that I use

JS
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Jeremiah S.

Information Technology and Services, 11-50 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great for workplace insurance selections

Reviewed 3 years ago
Pros

It is easy to use and very visually pleasing. I was able to navigate with ease and confidence.

Cons

Nothing really. It met our needs as a company.

AP
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Adam P.

Alternative Medicine, 201-500 employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Easy to use platform

Reviewed 2 years ago

Positive. I recommend to any company

Pros

I like how easy and simple it is to have all my HR documents in one location.

Cons

The features could be a bit more robust, but I am unsure what is offered. Also, I would love to be able to change or update my information from the platform.

BB
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Bill B.

Health, Wellness and Fitness, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Platform - Very Easy to Use

Reviewed 2 years ago

Love it!

Pros

The interface is very easy to use. Support is great when needed. They always work to answer your questions timely.

Cons

Would love for it to integrate with a 401(k) provider

SO
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Sandy O.

Wholesale, 51-200 employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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End User

Reviewed 3 years ago

It wasn't bad. I personally did not have a whole lot of time to utilize it the way it should have been used.

Pros

It was fairly easy to integrate new hires in to the system.

Cons

Did not use it often enough to have a least favorite.

ND
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Nick D.

Information Technology and Services, 201-500 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Uzio portal

Reviewed a year ago
Pros

The portal is very easy to access and use. User-friendly, self-explanatory interface

Cons

I didn't find any significant cons. Overall had a good experience

DM
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Daniel M.

Warehousing, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Software

Reviewed 2 years ago

A very good one

Pros

Very useful and clever Very glad to use it

Cons

Nothing all the software is good and simple

BB
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Bill B.

Computer Software, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Verb review of Uzio

Reviewed 3 years ago

Nothing to complain about. We really haven't had any problems.

Pros

I really like the interface of the platform. It's pleasant to the eye and easy to get around in.

Cons

When entering payroll at the individual level, it would be nice if you didn't have to scroll around to find the different input boxes. I'd like to see everything on one screen.

RR
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RJ R.

Insurance, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Just another application

Reviewed 3 years ago

Just seems like any other system

Pros

It has a sleek look and they spent the time on good marketing.

Cons

Unfortunately, it doesn't do anything valuable.

Vendor response

Hey RJ, sorry about the experience you had, but I believe that is due to the fact you were using the system only for a free trial period. Our full system allows for fully integrated HR, Benefits Adiminstration and Payroll management. Feel free to re-engage with your sales representative to get engaged with the full breadth of what the system is capable of doing. Happy to help always!

JT
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Jennifer T.

Financial Services, 1-10 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easy for Employees

Reviewed 3 years ago
Pros

As an employee, Uzio makes managing my benefits, understanding coverage, and selecting plans during open enrollment easy.

Cons

I have not had any issues with Uzio. It has been a smooth experience.

Vendor response

Thank you for the positive and encouraging feedback, and we are thrilled to hear that UZIO platform has assisted you manage your benefits well! Looking forward to a stronger partnership.

JG
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Josiah G.

Information Technology and Services, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Super easy navigation and neat features

Reviewed 2 years ago

Welcome email from Uzio company had our company logo as part of the email which was a nice touch. Integration looks awesome, from Time Off and users who are on PTO, to other employees birthdays, and the Benefits portal.

Pros

Integration of our existing HR data for PTO and benefits.

Cons

Nothing at the moment. Everything was easy to look through.