VidCruiter Reviews

No pros were added to this review

No cons were added to this review

Its far more user friendly than I was expecting! The online help that's available has been so useful while I'm still learning and I know that at any point I can reach out and get the support I need.

As I am relatively new to using VidCruiter I haven't come across anything yet that I don't like.

The customisation of the roles, scores & weighting and positions are all fairly good. Analytics can be useful.

Some features and processes don't feel intuitive or logical. This makes somethings hard to design and/or implement.

Applicant prescreens

there are no cons that we have regarding Vidcruiter!

Thank you, Jenn, your review is highly appreciated. Yes, Remi is one of the best on our team, he's always there to help everyone. We're happy to hear that you're satisfied with our services.

We hear from candidates constantly that they have not experienced anything like the video interview capability. Our managers benefit greatly from being able to share the links saving valuable down time between interviews.

Having the ability to have built in checklists to ensure compliance would take the document onboarding processes to the next level.

Very robust, flexible, and well designed, easily configurable.

None

Thank you for considering us as one of the best product you have ever used! Our platform is indeed designed to be customized to every customer and their needs to make their recruitment solutions easier.

I'm fresh out of public education and have never used a system like this. So for my first, you've set the bar high! In particular, the customer service support team is amazing! Their turn around time, problem solving, and "teaching a girl to fish" way of working together, has me feeling like they are legitimate colleagues.

I don't have anything to compare VidCruiter with. I guess the only thing is, we also use Bullhorn, and if there were an integration system, I would LOVE that, but a little "copy/paste" isn't killing my time.

Customer support and availability to customize features to suit as needed.

A lot of features I personally don't use so lots to look through.

One of our many goals is to provide the best customer service to all of our clients. We know that sorting and screening applicants is not an easy task. We're glad that people like you, Joanne, who use VidCruiter hiring platform are pleased. At VidCruiter, we also believed that including the company's culture is essential.

Organized platform that can be tailored to our needs, all-inclusive, excellent customer service. Great for our applicants and clients.

We do not have any cons as of right now.

* Easy to use * Great for holding/ storing information * Phone interview/ live interviews * Watch candidate videos

* Troubleshooting issues may arise at times

No pros were added to this review

No cons were added to this review

Thanks for the feedback. I know we fixed all the issues you had before and I hope we are providing you with a great hiring experience. We appreciate your feedback as always.

Vidcruiter has great, responsive customer service. The software ultimately does save time with our on-boarding process.

because it is not very user friendly, it does not inspire user to take full advantage of its capability

Hi Christopher, We are glad to hear that our platform is saving you time and that our customer service has been great. It's important to note that you have access to unlimited training sessions to ensure that you are fully trained to take full advantage of your platform. Our Client Success team would be more than happy to schedule more training with you to help you overcome any lingering concerns. Please feel free to reach out to the Client Success team through the platforms built-in chat feature, by email, or phone to get something set up.

- live interviews where you can have as many as 6 people attending - questions are not only in written form, but also video - you can add question scripts to the live interviews to guide the interviewer - hiring managers can rate and provide comments on every answer, not just overall feedback/rating - rating can be based on a competency model that interviewer can refer to - being able to add disqualifying questions - various workflows to the recruiter/candidate/hiring manager - ability to use email templates, intro videos and company branding - ability to test excel and typing skills - interview calendar sync with Gmail

No integration with Salesforce/Jobscience, but I know they are working on it

WOW! Remi and I we're blown away with your comment "The BEST video interviewing platform". Thank you so much for the great appreciation, it fuels our desire to strive more and bring VidCruiter to higher heights. Truly, this is our mission here at VidCruiter. Furthermore, we now integrate with Salesforce and Jobscience.

It's easy to use. You can always categorize things and do easy searches by different sort categorizes too.

It breaks down too often. When you sign in else where it logs you out of where you were before.

Hello Camera, Thank you for the feedback. We're glad that your overall experience has been great. In the past 12 months, our uptime was 99.99%, so we're unsure what breakdowns that you experienced. Feel free to reach out to our Client Success Team to discuss any specific times in more detail. Our goal is to ensure that every user has a seamless experience. We understand that it may be inconvenient...

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It is easy to use, the filter feature, it stores all the candidates information.

It doesn't show the exact date a position is posted only month and year.

Hello Terry-Ann, we're glad our hiring platform has made your job easier! Saving you time is something we aim for. We'll be passing your thanks to our support team!

Ease of use and dependability, it has made the process so easy and anytime something has to be changed, it is a seamless process

I really haven't really found anything that was frustrating, or that was unable to be corrected easily.

VidCruiter allows our recruiters to get strong, additional data points on applicants before investing too much time on a candidate. This ultimately means we can pass better files on to hiring managers. I also believe that the ease with which candidates use the platform increases their confidence in our organization as talent-minded.

In order to use the product in the most effective way possible I do need to have a strong organizational system to manage it. Our version doesn't sync neatly with our applicant tracking system.

- The automation that can be built into each workflow. - Simple software that supports complex business processes

- Withdrawal reason field when an applicant decides to withdraw their candidacy from a position.

Vidcruiter team is easily accesible Very user friendly

No cons were added to this review

Thanks, Jennifer, for considering VidCruiter as an answer to your company's prayer. We're glad that you're also happy with our customer service team.

VidCruiter's simple design allows me to focus on interviewing and hiring the best people for any job. Second, VidCruiter has been designed to empower me to move faster, and make decisions.

VidCruiter is a great tool for measuring candidates' performance during an interview. However, it could do with some additional search options. For example, it would be great to be able to search for a specific candidate based on their performance during a specific interview, rather than having to search for each interview separately.

Great organization to work with. The implementation process was smooth and support was great!. Overall, the system is user friendly and easy to navigate. The support team was responsive to questions or concerns.

I have no cons to report! I found the program to be exactly what we needed.

The integration of Vidcruiter has been great! Our Hiring Managers love the product and it is saving time in our hiring process.

Template set-up was a little tricky in the beginning but once you learn the process, it becomes easy.

I really like that that the process for the applicant and recruiter can be customized to our specifications from start to finish.

The only con that I can think of is the applicant having to download an app to do a video interview. I think that deters some people.

No pros were added to this review

No cons were added to this review

Big thanks Ben for that wonderful review. Yes, Remi and I always make sure that we are hands-on with each and every client we're working with. We guarantee that each of our customer's needs are addressed as to what they want.

Great customer service

I have made a few suggestions of things I would like to see or have looked into. I have been told I am on a list for IT to look at but it has been months with no feedback.

Alaina, thanks for the praise towards our customer support! They're well-trained to provide you with the best customer service experience possible. As for the IT request, they're very busy at the moment but they have most definitely have not forgotten about you.