Vincere Reviews

We were using Bullhorn before switching to Vincere. Bullhorn was decent but it wasn’t keeping up with the latest technologies as fast as it needed to. It was starting to feel like a legacy system. By contrast, Vincere are investing massively in the latest tech and it shows. They launched 6 years ago- so it’s product which is mature enough to have a bit of depth to it, but which is also built on the...

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I have been using Vincere for about 10 months now and we have found the CRM to be very fluid and easy to navigate. Offering recruitment professionals what they need and easy flow charts that lead to more billings. Overall for a fairly new software company, I have found them to really understand what recruitment is all about and more importantly, have a good back-end support team. Having worked with many global CRM companies before I can comfortably say that Vincere offers a lot for its price point and have not regretted taking this journey with them. I really like the service integration partners they have with the system.

Although Vincere is very good in many areas there are a couple of annoying things that most standard CRM's have. The main point for me is that you don't have the ability to merge duplicated contacts or candidates records. This has proved a real challenge when we migrated our business data across from the previous CRM company. Not being able to clean up our data manually is a real flaw and I hope the Vincere team can spend some time working on a solution for this. If I am honest there are still a few tweaks that the back-end team are working on which will be brilliant when sorted out but overall I am impressed with the system to date.

At Gempool we wanted a simple and easy to use CRM, Vincere ticks this box. It has a simple ATS and easy to follow for the consultants. Good chevron system to track contacts. I really like the analytics but could be more detailed.

It can be quite buggy, having to click a box a few times for it to work for example, consistently on to support to find work around. Its not customization, if you want to make a change that change has to happen for all there customers. Even the smallest tweak.

We're a 50 person agency in sydney and were using the salesforce platform before discovering vincere. Salesforce was okay, it did the job, but wasn't anything phenomenal by any means. The user interface was hard to understand and there was like a million different things all opening on the same page, it just wasn't very intuitive and caused lots of headaches for the users. An other thing was the...

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We don't like that vincere opens lots of new tabs but i've recently been informed they're changing this to reduce the number of tabs that open as a result of customer feedback. Its a bit of a picky thing to whinge about it but I think a few people in our office will be happy to hear that it's being changed. One great thing about the guys at vincere is they do listen to customers and develop the product alongside customer requests where possible - this is really important to us as a business and it's been great so far. Looking forward to the journey ahead.

I've used lots of different legacy systems in the past and none of them compare to Vincere... not even close. We have fully immersed our business processes into the whole Vincere eco- system and it's definitely paid off. There's too many standout features to list here, but our killer favourites are: - The sophisticated analytics suite, allowing us to track our processes with over 50 dedicated dashboards - The...

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I like the master menu and dashboard. It looks so promising!

Kitchen Sink Syndrome: Just like Microsoft Office products, they just don't stop adding features. In the end you get something you need a degree in order to use, let alone train your team on. And they make you pay for their training, which is recorded webinars in extra heavy British accent.

We recently started using the LiveList client portal, which is getting good feedback from our clients already. Such a clever way of working with clients, we have made the LiveList part of our standard pitch for new business or to sell retained work. I also like pipeline and forecasting element is brilliant. Really clear and easy to understand. The LinkedIn integration is brilliant too. I think it is important that Vinny (as we call it) is independently owned. Other systems out there- the Bullhorns and SeekAdders- are either owned by PE firms or job boards. I like supporting a firm which is owned by one of us, recruiters. Plus I know exactly where all our data is held.

Not much tbh. They do a lot of releases though so I'd say one negative is making sure we're using all the new features.

We discovered the new kid in town, Vincere, after being with Bullhorn for 8 years. Bullhorn was okay, but it just does not compare to Vincere, it really doesn't. No where near as many features and functionality and the system was starting to feel very old and dated. Vincere is innovative, intuitive and it's generally got us excited as a team. It's going to allow us to grow our business enormously...

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We’d like to see more customisation on the candidates summary pages, you can add custom fields here but a little interface customisation would be good. Although, the guys at Vincere are open to feedback from customers so i’ll submit as a feature request!

We moved onto Vincere earlier this year and the explosion in productivity from my team has been insane, when compared to the previous platform (rival database provider). There is a significant list of additional modules to tailor a product for your business and the customer support has been second to none (infinitely better than), rather than just accepting all the extra functionality that an Executive...

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One of our data imports was in JSON. Tech didn't like the format but we got around it after a few chats and they imported the extra dataset for 50% discount.

I'm not using Vincere to it's full potential yet but from what i have seen it's tremendous, it's a big big system with lots of functionality and so many nifty features that make my daily processes so much more efficient. Things like seha linkedin tool, live lists, searches, mobile app and even just the workflows for my contacts and candidates in the crm are great. It's very easy to follow and manage...

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The system is so big with lots of capabilities, i'm only using a small part of it right now but definitely need to explore more in the future. Sometimes it can be easy to get lost in the system (as it's so advanced) but the support team are great at providing training on specifically what's important to me.

The support is sublime. People ready to answer questions and actually looping back to see if the solutions they've provided actually work. An example: with my previous system, I had a small but persistent issue with the formatting of my email signature. The logo in my email signature would never render properly- sounds like a small thing but this basically prevented me from sending out emails to Clients...

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None. I was beginning to give up hope on CRMs before Vincere, I am so relieved that I have found a CRM that I actually enjoy using. This is the first time I've every bothered writing an online review which I think speaks volumes. If you are considering a new CRM then I would highly, highly recommend them.

I used the data import tool extensively for the first time yesterday and was able to add about 4000 records in less than 1 minute with no hiccups - that’s really really good. Like really good. I also appreciate the function which allows me to parse people’s linkedin profile - so quick and easy. The support articles and help videos are useful; it’s got just the right level of instruction to help you get going and get the job done. That said, I’m sure there will be many other features as I explore and continue to use the system.

I think two key things have posed problems when it comes using recruitment systems; firstly, the implementation has to be handled properly. I’ve seen instances where the set up and training of a new system has been left down the list of priorities or not been given enough resource – starting badly isn’t a wise move. Next, too many recruitment CRMs haven’t got the right feel and flow; whilst they’re impressive pieces of software they don’t reflect the way a recruiter operates and end up becoming a chore which then affects user adoption. Vincere completely avoids these 2 scenarios. Getting started has been easy and the whole flow of the system feels very natural to me as a recruiter.

Initially we chose Vincere for the cost. It was far more affordable than what we were paying another vendor. Over time, we came to appreciate that with the team in SEA, they were very accessible and very willing to respond to comments and queries. Most importantly they were available to help. We have their personal emails and contact details. That goes a long way compared to dealing with an outsource or automate response from the previous system provider. It’s really easy to use. I don’t know how the team does it, it was easy enough initially, but it is even better now. I really like that it is connected to Linkedin so that consultants can easily check if the candidate has changed jobs or been promoted. Definitely very user-friendly.

In terms of the analytics, as someone who looks into numbers, I would appreciate the understanding or formulas to the results. If not, perhaps a cheat sheet or a reference sheet for consultants to explain the basis of certain analytics output.

We'd been using RDB Pronet for 14 years to run our temp recruitment firm. I found the interface awful- and decided it was time to upgrade to something more modern. Vincere is refreshingly easy-to-use and clear. I don't get a headache looking at it, which is how I often felt logging into our previous system! Our team of 5 consultants have all taken to Vincere really quickly and have really embraced...

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We were using Bullhorn before we found the dream that is Vincere. We left Bullhorn because of the inflexibility of features and it was seriously overpriced. It just didn't work for us and inhibited the ability for us to grow as a business. We love the responsiveness of the client service, in particular, their customer support function. You submit a support `ticket via your system and one of the team will get in touch more or less immediately usually less than a day with a thorough detailed response. If that wasn't good enough, this is then followed by a personal support phone call making sure you're okay with the response and checking if you've got any further questions with the system.. amazing. Bullhorn customers can only dream of customer service like this!

When exporting more than 3 or 4 of our KPI Analytics reports into Excel to print, it sometimes prints on multiple pages which can be annoying, but this is just an excel formatting issue. Would also like to see a shared room booking option built into the calendar function within Vincere.

Very few CRM/ATS systems impress. It's either one or the other. Vincere has everything you need and then some for an effective and productive recruitment process. I love that so much is included in the price, and all I have to do is align the system with my process. Everything links well together as a complete package - including my favorites like LinkedIn and Seek - which means I don't have to wonder if the extra apps I want will work. Paperless process, once the systems is configured can be a genuine reality. Candidate submittal is now easier than ever which means faster feedback on resumes and interview booking.

There's not a lot to dislike. My only gripe is that the Vincere phone app is quite basic, would like to see future improvement on this feature.

Features: so many cool and unique features, this is a deep product. Since we started using Vincere, they have put up several new feature releases. These guys are investing heavily in development and it shows. KPI console: Wow, never seen anything like this before. The dashboard is a really useful management tool, it's going to be important for us as we take on more staff. Job board feature: Their...

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The ability to build full job application forms is limited right now. We told Vincere and they are including it in their April 2017 release....great service.

Vincere is an excellent recruitment CRM system, linking client, recruiter and candidate data and recruiting metrics. We were looking for a platform that offers a holistic approach to enable us to place candidates into the right jobs quickly and accurately. We wanted a CRM dashboard that offers a quick overview of the pipeline activity and generates innovative reports for staffing reviews. I'm glad...

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I have used the Vincere system for coming up to 3 years and I have been consistently impressed with the way the team listens to what the users want and adds the features in. The LinkedIn tools, job board LiveList and apps are particularly powerful and their customer service is excellent.

Not much, if I had to be picky, the email system could be better but it does what it is supposed to do and the customisable templates are great.

Vincere helps a lot in terms of qualifications of the customers, I like the chevrons - when I look for my jobs or pipeline, I can see what the current situation is. I like the statistics since I can see the performance for the whole year, how it looks like this quarter. It helps me a lot to see things - I can check for the whole team as well when I have to view their figures. I can look at the CVs they sent, interviews, jobs - this makes my job efficient and it helps us too to work faster. I think Vincere is great and I couldn't find anything that needs to be changed. The old system we used is so old fashioned - this one is really nice.

Maybe add more features on the mobile application as it would help us a lot since we use our phones all the time and add more fields when using LinkedIn search

Above all, I like its accessibility - new users always remark on how straightforward and intuitive Vincere is. And after all this time I'm still in love with the interface - clean, clear and user-friendly. The growing range of integrations is helpful too - we use Mailchimp, Xero and SignRequest. Last but not least, the company is also incredibly helpful - in spite of its impressive growth it still has the personal touch.

Updates are frequent and we don't often have time to master them - not a problem, just a drawback of being a busy recruiter!

Easy to use and at a very good pricepoint. Lots of product updates and regular new features. The client and candidate portal features are a real win, I am integrating these into my new website.

The Broadbean integration doesn't go deep enough. Have told the Vincere team about this and they are improving it in Q4 so am looking forward to seeing these. There are a few other niggly workflow things that need to be smoothed out but, in general this is a great platform and a big step up from the previous system I was using.

I really love the search built into Vincere. You can search broadly or very specifically e.g. you can search within resumes, tags, last contacted, pending, literally you can search everything and it brings back the results immediately - and more importantly the results are accurate. The search also allows you to search externally on job boards and linkedin making sourcing new candidates as easy as the click of a button. I don't really use the system for much more than search, email parsing and creating talent pools but this all works great for me and frees up lots of my time. Talent pools are great! A simple idea but really effective from day to day. Creating candidates directly from an email is nifty too.

The product is very big and i've not even explored half of it yet so no cons right now. The things I use vincere for, it's great and meeting my needs definitely and saving me lots of time which is always a good thing.

This product has obviously been designed with significant input of people who have extensive experience in the recruitment industry. The functionality is extremely easy to use and saves significant time even to somebody who is not technically adept. The reporting functions are outstanding and produce reports that are extremely useful for the management of junior consultants in a very timely fashion.

There is a lot of information at the fingertips and it takes some time working through the set up to fit your purpose. However that is only a slight issue and will depend on individuals.

Been using Vincere as an early adopter in South Africa for the past few years. We looked at quite a few platforms, glad we opted for Vincere. Key features we like as follows: Client portal: this is part of our pitch to get new business Candidate portal: links to our website Email functional: very easy syncing and tracking of email comms

There are a few niggles here and there, but we find the support team very receptive and this is a company that really do invest in their roadmap, so suggestions are often implemented quite swiftly.