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Volgistics vs Commusoft Comparison

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Overview

Web-based software management system for recruiting, tracking and coordinating volunteers serving organizations of all types and sizes

Commusoft is an all-in-one work order management software designed for the field service industry. We help businesses manage...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

59

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

5

4

3

2

1

48

14

6

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

5

4

3

2

1

116

35

3

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

The built in help is quite good, and the online help is fantastic. They turn around queries almost immediately, with very clear, detailed responses.
It is extremely user friendly and when you need help on how to set things up for your program they have a help desk feature that is worth its weight in gold.
I have been super-satisfied with Volgistics - it covers all the bases and is extremely user friendly and the support staff is the best bar none. It's really intuitive and very clearly laid out.

Pros

Commusoft is a great tool for our business, great to use and great to operate.
We use Commusoft at across all 3 companies, Pure Heating & Plumbing, Pure Alarms and Pure Electrical. The system is easy to navigate and the support from Commusoft is great.
Estimating/invoicing great too. Also great integration with accounting software.

Cons

After losing a significant amount of work, customer service did not offer any compensation and were quick to let me know how to close out my account.
The features didn't keep up with technology - lack of mobile functionality, poor use of texting, not very attractive.
And because you have to pay per volunteer, for a large organization that utilizes a lot of people, it's practically fiscally impossible to keep a running history of your volunteer program.

Cons

I have lost thousands on missed gas Certs since leaving. No help at all to find data on clients.
Poor washed out colour for engineer diary columns and for general text. Very unclear compared to version3.
The system can lag which can make tasks longer.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review14 days ago

Key features

  • Total features61
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Action Item Tracking
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Query
  • Add & Edit Photos
  • Administrative Reporting
  • Alerts/Notifications
  • Appointment Scheduling
  • Asset Management
  • Asset Tracking
  • Assignment Management
  • Attendance Management
  • Attendance Tracking
  • Audit Management
  • Audit Trail
  • Automated Scheduling
  • Automatic Backup
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • Built-In Database
  • CRM
  • Calendar Management
  • Certification & Licensing
  • Certification Tracking
  • Change Order Management
  • Client Portal
  • Clock In / Out
  • Commercial
  • Commercial Inspections
  • Commercial Properties
  • Commercial/Industrial
  • Communication Management
  • Compliance Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Cost Database
  • Cost Estimating
  • Cost Tracking
  • Credit Card Management
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Portal
  • Customizable Branding
  • Customizable Categories
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Data Extraction
  • Data Import/Export
  • Data Synchronization
  • Deadline Management
  • Desktop Notifications
  • Digital Signature
  • Dispatch Management
  • Document Imaging
  • Document Management
  • Document Storage
  • Drag & Drop
  • Duplicate Detection
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Distribution
  • Email Management
  • Email Templates
  • Email Tracking
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Estimating
  • Event Calendar
  • Event Logs
  • Event Management
  • Event Scheduling
  • Event Tracking
  • Facility Scheduling
  • File Storage
  • Financial Analysis
  • For Commercial and/or Industrial Electrical Contractors
  • For General Contractors
  • For HVAC Companies
  • Forms Management
  • GPS
  • Geographic Maps
  • Geolocation
  • Historical Reporting
  • Industrial
  • Inspection Management
  • Interaction Tracking
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Knowledge Base Management
  • Label Printing
  • Labor Cost Reporting
  • Labor Rates
  • Landscape Design
  • Location Tracking
  • Logistics Management
  • Maintenance Management
  • Maintenance Scheduling
  • Manual Time Entry
  • Material Ordering
  • Materials Management
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Signature Capture
  • Multi-Channel Communication
  • Multi-Country
  • Multi-Location
  • Multiple Projects
  • Multiple User Accounts
  • Offline Access
  • Online Booking
  • Online Time Clock
  • Overhead Costs Estimating
  • Payment Collection in the Field
  • Payment Processing
  • Personalization
  • Photo Capture
  • Preventive Maintenance
  • Prioritization
  • Productivity Analysis
  • Project Management
  • Purchase Order Management
  • Purchasing & Receiving
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recognition Management
  • Recruitment Management
  • Recurring Appointments
  • Recurring Tasks
  • Registration Management
  • Reminders
  • Remote Access/Control
  • Repair Estimates
  • Report Summary
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Inspections
  • Residential Properties
  • Role-Based Permissions
  • Routing
  • SMS Messaging
  • SSL Security
  • Sales Reports
  • Scheduled / Automated Reports
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Self Service Portal
  • Service History
  • Service Level Agreement (SLA) Management
  • Skills Tracking
  • Status Tracking
  • Stock Management
  • Summary Reports
  • Supplier Management
  • Tagging
  • Task Scheduling
  • Team Management
  • Technician Management
  • Templates
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timesheet Management
  • User Defined Attributes
  • User Management
  • Vendor Management
  • Video Support
  • Volunteer Management
  • Volunteer Recruiting
  • Website Integration
  • Work History
  • Work Order Creation
  • Work Order Management
  • Total features166
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Action Item Tracking
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Query
  • Add & Edit Photos
  • Administrative Reporting
  • Alerts/Notifications
  • Appointment Scheduling
  • Asset Management
  • Asset Tracking
  • Assignment Management
  • Attendance Management
  • Attendance Tracking
  • Audit Management
  • Audit Trail
  • Automated Scheduling
  • Automatic Backup
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • Built-In Database
  • CRM
  • Calendar Management
  • Certification & Licensing
  • Certification Tracking
  • Change Order Management
  • Client Portal
  • Clock In / Out
  • Commercial
  • Commercial Inspections
  • Commercial Properties
  • Commercial/Industrial
  • Communication Management
  • Compliance Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Cost Database
  • Cost Estimating
  • Cost Tracking
  • Credit Card Management
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Portal
  • Customizable Branding
  • Customizable Categories
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Data Extraction
  • Data Import/Export
  • Data Synchronization
  • Deadline Management
  • Desktop Notifications
  • Digital Signature
  • Dispatch Management
  • Document Imaging
  • Document Management
  • Document Storage
  • Drag & Drop
  • Duplicate Detection
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Distribution
  • Email Management
  • Email Templates
  • Email Tracking
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Estimating
  • Event Calendar
  • Event Logs
  • Event Management
  • Event Scheduling
  • Event Tracking
  • Facility Scheduling
  • File Storage
  • Financial Analysis
  • For Commercial and/or Industrial Electrical Contractors
  • For General Contractors
  • For HVAC Companies
  • Forms Management
  • GPS
  • Geographic Maps
  • Geolocation
  • Historical Reporting
  • Industrial
  • Inspection Management
  • Interaction Tracking
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Knowledge Base Management
  • Label Printing
  • Labor Cost Reporting
  • Labor Rates
  • Landscape Design
  • Location Tracking
  • Logistics Management
  • Maintenance Management
  • Maintenance Scheduling
  • Manual Time Entry
  • Material Ordering
  • Materials Management
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Signature Capture
  • Multi-Channel Communication
  • Multi-Country
  • Multi-Location
  • Multiple Projects
  • Multiple User Accounts
  • Offline Access
  • Online Booking
  • Online Time Clock
  • Overhead Costs Estimating
  • Payment Collection in the Field
  • Payment Processing
  • Personalization
  • Photo Capture
  • Preventive Maintenance
  • Prioritization
  • Productivity Analysis
  • Project Management
  • Purchase Order Management
  • Purchasing & Receiving
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recognition Management
  • Recruitment Management
  • Recurring Appointments
  • Recurring Tasks
  • Registration Management
  • Reminders
  • Remote Access/Control
  • Repair Estimates
  • Report Summary
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Inspections
  • Residential Properties
  • Role-Based Permissions
  • Routing
  • SMS Messaging
  • SSL Security
  • Sales Reports
  • Scheduled / Automated Reports
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Self Service Portal
  • Service History
  • Service Level Agreement (SLA) Management
  • Skills Tracking
  • Status Tracking
  • Stock Management
  • Summary Reports
  • Supplier Management
  • Tagging
  • Task Scheduling
  • Team Management
  • Technician Management
  • Templates
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timesheet Management
  • User Defined Attributes
  • User Management
  • Vendor Management
  • Video Support
  • Volunteer Management
  • Volunteer Recruiting
  • Website Integration
  • Work History
  • Work Order Creation
  • Work Order Management

Integrations

  • Total integrations1
  • ADP Workforce Now
  • BambooHR
  • Facebook
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • SuccessFactors
  • Twitter
  • Zapier
  • iCIMS Talent Cloud
  • Total integrations10
  • ADP Workforce Now
  • BambooHR
  • Facebook
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • SuccessFactors
  • Twitter
  • Zapier
  • iCIMS Talent Cloud

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Volgistics vs. Commusoft

See how Volgistics and Commusoft stack up against each other by comparing features, pricing, ratings, integrations, security & more.