Volgistics vs Get Connected Comparison

Crew

Track It Forward

VolunteerHub

Volunteer Impact

CERVIS

GivePulse

Probably the most cost effective volunteer management software for the features.

When I directed a small non profit Volgistics helped us get volunteers organized.  We were able to more effectively schedule and communicate with the people we depended on the most. 

Volunteer Management Organization

Great tool  to manage/ roster  volunteers, the system is versatile and easy to use , the support team  are quick to respond and things get sorted fast.
The reporting side is  bit clunky .

Great tool to manage and roster  volunteers 

Volgistics Review

Volgistics provides *immediate* help through a help email system. Let me tell you, they don't use "bot" answers. You get help on YOUR specific question in a matter of minutes. I really can't believe any company offers that level of customer service anymore. 

Great Product and Even Better Customer Support

I realized before having volgistics I was doing far too much work. Volgistics does it for me. 

Best software and customer service ever

Overall good quality, but needs improvement.

Thank you for the review, Joanna!

Regarding the timing for support, we want to let you know that we try to respond as quickly as possible. Our average response time typically hovers between 5 and 10 minutes during our support hours, and we strive to keep that number low. But, our responses aren't always sent by email automatically, so it sounds like some of them may have slipped by you. You can find any past inquiries and our responses in your account by going to Mailbox | Help E-mail.

If there is anything else we can do for you, please feel free to send an inquiry (https://www.volgistics.com/support.htm).

The Volgistics Team


I HIGHLY recommend Volgistics as a database system for any group that works with multiple volunteers.  Volgistics makes corresponding with volunteers, tracking all aspects of volunteers and reporting about volunteers faster, more efficient and easier.  



Happy Volgistics User

For your long term volunteer management programs, this is a robust tool for a great price.  For a one-time event, this is not the best choice.  

Almost too Robust

I will be honest, when I first used Volgistics I transferred from managing volunteers through Excel spreadsheets, so it FAR exceeded my expectations. I recently started at my current job and they use a different program and to be nice, it isn't cutting it for me. I had all I could do to patiently wait approval to acquire Volgistics. It is incredibly cost-efficient for the amount of features it offers. I would advise anyone in the volunteer management field to purchase Volgistics as your management system. They've thought of it all and more. Volgistics is the perfect volunteer management system and I would highly recommend it to any organization.

Volunteer Management LIFESAVER

Easy scheduling, instant response from customer support, good reporting, amazingly complete volunteer database with so many ways to enter data.

Robust software for volunteer scheduling

Thank you for the review! We're glad that Volgistics is a good fit for you, and we appreciate your feedback on the reporting features.

We're at 500+ volunteers, over 1000 shifts we're trying to fill.

We're using it for a festival, and it's not really optimized for that, and that's the only reason it got 4 stars in overall instead of 5.

It's pretty easy to use, but it has great power and costumizabilty so it can get a bit complex, and that's the only reason it earned 4 stars instead of 5 for ease of use.

The built in help is quite good, and the online help is fantastic. They turn around queries almost immediately, with very clear, detailed responses.

Overall very impressed.

Top Notch

At first learning how to make the best use of this software can be a bit daunting. There are so many options it seems overwhelming. However, you put the work in, trial and error, check the help forums and it can do pretty much anything you need. If you get stuck though? The customer service is second to none. I haven't had to wait for more than an hour for a response to any of my questions. And they don't just say, go read this help topic, they explain the system to you step by step. It is truly the best customer service I've ever had. I cannot recommend Volgistics highly enough. 

Excellent customer service

Volgistics is a company that provides software for managing groups of volunteers.  It is a hosted application, which means that the data on volunteers is kept on Volgistics servers and is accessed by web browser.  Fees are paid based on the number of volunteer records.  We use them for managing two relatively small sets of volunteers (500 or so).  A most amazing thing about their customer service is that if you have a question, you CAN'T call them and speak to anyone.  BUT, you never have to.  Their documentation is a collection of numbered articles, available on their web site, covering just about everything you could possibly want to do or know.  It is complete, detailed, thorough, understandable, almost beyond description.  If you have a support question, you make it by email, and what you usually get back, very promptly, is an answer that usually is a reference to one of their articles.  If the article does not completely answer the question in a completely understandable way, you can ask a follow-up question and get a prompt clarification.  But you don't often have to.  Their documentation is so complete that for all one can tell their support staff is some guy with a laptop in a hammock by a beach somewhere, sending out documentation links in response to support questions.  The documentation is so good, that's just about all it takes to do support.  Anyone who ever has beaten his head on some computer program trying to figure out how to make it work will love Volgistics.  

Volgistics customer support

Volgistics does offer a lot of functionality, however it's not very user friendly. If you don't have the brain and the time to get to know the program and all of its ins and outs, then it's probably not the program for you. Their support is only via email and they do answer very quickly, but it's impossible to talk to someone on the phone, unless you want to pay a very high price. Usually my responses are met with "I'm sorry but" or "unfortunately" because some of the basic things you'd like to be able to monitor and report on are not possible. Like tracking people who don't show up for their shifts. You CAN do it, but it's not easy.

All in all, it's not a horrible program, but they don't update it very often and when they do, they are not good about telling you they've updated something. And because you have to pay per volunteer, for a large organization that utilizes a lot of people, it's practically fiscally impossible to keep a running history of your volunteer program. That is the main fault we have with the program. We have to keep two separate databases, or we'd be paying way too much to store the historical data we need.

Has a lot of potential, once you figure out how to get what you are looking for!

In 2011 I was responsible for recruiting and managing 500 volunteers for a conference in our city. I researched volunteer software options and did tutorials of various ones.  Volgisitics was the best by far.  I had worked in the volunteer field for many years prior and had used different tools, so knew some of my frustrations with other tools.

I have now used Volgisitics for 3 large events (up to 600 volunteers and 1200 volunteer shifts over one week) and currently for a smaller nonprofit that has an on-going volunteer program.  I love it every time I use it and recommend it to everyone I speak with.

The best thing is that the software is rock solid -- no glitches, shutdowns, weird loss of data, etc.  Also, there are options for everything... so no matter what kind of program you have or special circumstances you have you can turn on or off features to customize it as needed.

The "help" center is awesome!  9 times out of 10 when I email them I hear back within an hour.  Even on a Saturday!  The answers are thorough and very helpful.  The other day I heard back within 15 min.  I use the help center when I have a special circumstance and want to think through my best options.  

Volunteers who use it (via VicNet) love the ease of the system.  They let me know and ask if they can have the name of it to share with other organizations they volunteer with who have a system less easy to use.

I love the reporting feature.  Often times software like this limits the reports you can get, which is frustrating and not helpful.  Volgisitics offers very customizeble and useful reports.
It does take some time to learn, but once you know it and use it regularly, you will cruise through it.  I think it takes time because there are so many options.  

It does take some time to learn the system since it is robust.  But once you learn it, you will cruise on through! 

I highly recommend it.


I love this software and have used it with several organizations!

Compare Volgistics and Get Connected based on features, pricing, verified reviews, integrations & more. Find out which software is best for your business today.

VolunteerHub is a secure volunteer management software that streamlines volunteer recruitment, scheduling, hour tracking, fundraising, liability waivers, rewards and recognition, and reporting. VolunteerHub integrates with leading CRM and nonprofit platforms.

Track it Forward’s Volunteer Time Tracking solution works great for nonprofits, schools, sports clubs, and other organizations looking to track and report on volunteer hours. The software offers web, mobile, and kiosk-based time tracking, advanced verifications, hour approvals, and more!

Crew is the #1 digital workplace trusted by the world’s largest enterprises. Core to the platform is a highly engaging mobile app that transforms how work gets done for teams.

Web-based software management system for recruiting, tracking and coordinating volunteers serving organizations of all types and sizes

Access Controls/Permissions

Activity Tracking

Alerts/Notifications

Assignment Management

Attendance Management

Attendance Tracking

Automated Scheduling

Built-In Database

Calendar Management

Clock In/Out

Communication Management

Contact Management

Customizable Branding

Customizable Fields

Customizable Forms

Customizable Reports

Data Import/Export

Deadline Management

Document Storage

Email Alerts

Employee Database

Employee Management

Event Management

Event Scheduling

For Nonprofits

Group Scheduling

Historical Reporting

Messaging

Mobile Access

Multi-Location

Multiple User Accounts

Personalization

Recognition Management

Recruitment Management

Registration Management

Reminders

Reporting & Statistics

Reporting/Analytics

Scheduled/Automated Reports

Scheduling

Search/Filter

Secure Data Storage

Self Service Portal

Shift Management

Shift Scheduling

Shift Swapping

Skills Tracking

SMS Messaging

Summary Reports

Tagging

Task Scheduling

Time Tracking

Timesheet Management

Volunteer Management

Volunteer Recruiting

Volgistics

Android

Web-based

iPad

iPhone

Volunteer Coordinator

It is extremely user friendly and when you need help on how to set things up for your program they have a help desk feature that is worth its weight in gold.

The built in help is quite good, and the online help is fantastic. They turn around queries almost immediately, with very clear, detailed responses.

Volunteer Director

I have been super-satisfied with Volgistics - it covers all the bases and is extremely user friendly and the support staff is the best bar none. It's really intuitive and very clearly laid out.

Vol Coordinator

Ease of Use and great customer service. Quick reliable answers to any questions about products and processes.

Volunteer Dept. Volunteer

User Support is outstanding. My eMail questions have always been answered within an hour of submission and their responses are concise, clearly understood and respectful.

Youth Services Librarian

However, for companies and organizations that are large and do have dedicated staff, this is an excellent volunteer management option.

Program Manager

Overall we have been able to run our program more efficiently and with a better management system. We will continue to use and promote Volgistics to everyone that has a need.

Director of Community Engagement

After losing a significant amount of work, customer service did not offer any compensation and were quick to let me know how to close out my account.

Visitor Services Manager & Volunteer Coordinator

It's an amazing program and extremely reasonable. It has cut way more labor cost than we are paying for the program.

Operations Manager

The features didn't keep up with technology - lack of mobile functionality, poor use of texting, not very attractive.

Network Manager of Volunteer Services

I like that you can log in on-line and access your volunteer data from any computer.

volunteer Coordinator

Volunteer Database Coordinator

And because you have to pay per volunteer, for a large organization that utilizes a lot of people, it's practically fiscally impossible to keep a running history of your volunteer program.

Supervisor

Customer Service / Techncial Help is second to none.

Operations and Volunteer Coordinator

We are able to run reports by the various parameter, service by volunteer, type of service, requirements filled by volunteers. Volgistics is also easy for the volunteers to input their service hours.

I've had Volgistics since my previous workplace had to switch over from Volunteer Works when it became obsolete.

Volgistics screenshot: Volgistics volunteer information

Volgistics screenshot: Volgistics volunteer history

Volgistics screenshot: Volgistics dashboard 

Volgistics screenshot: Volgistics volunteer information center

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

Volunteer management software and industry leading user support for small and large nonprofits and government agencies across various sectors including social service, environmental, and sporting events.

At CERVIS, we understand the importance of a well-coordinated volunteer effort. That’s why we are passionate about providing volunteer management software that offers easy online scheduling, automatic text & email reminders, unmatched training & support, & unlimited volunteers at no additional cost.

GivePulse is the community engagement platform analyzing collective impact for cities, universities, schools, businesses, groups and individuals. This platform brings people together to volunteer and address issues and gaps in the community.

We're a cloud-based, mobile friendly volunteer management software provider for nonprofits, campuses, corporations, and other community organizations.

Activity Dashboard

Member Database

Member Directory

Membership Management

Real-Time Reporting

Surveys & Feedback

Third-Party Integrations

Get Connected

Volunteer Center Manager

I think the filter system for distance, interest, age, etc are great. This is especially helpful for students who are younger than 15 years old to find age appropriate volunteer opportunities.

Volunteer Engagement Specialist

This software provides a clean and beautiful user interface for volunteers looking for opportunities on our database.

Director, Volunteer center

The customer support is excellent. They have been very responsive, in a timely fashion, and always willing to help with whatever issue I might have.

chair of steering committee

We are very pleased with the software and the prompt help we have received from Galaxy.

Executive Director

The users and agencies appreciate the ease of use and the users especially love the email feature that they are notified via email of new needs.

Campaign/ Volunteer Coordinator

I needed to ask someone to delete the fake company made in the walkthrough. I wish there was a way to do that myself in case I accidentally approve something I didn't need too.

We are enjoying it, customer service has been wonderful. We still have alot to learn and need to get folks more involved with tracking hours.

Resource Specialist

Not to mention using the Advanced Event Module for our Day of Caring Event is great because we can always build off of previous years to make the process that much easier.

This is a very user friendly way to connect the community through volunteering. It has all the features we were looking for.

Get Connected is a good investment in Volunteer Management.

Admin Team

Overall great platform to use for volunteer management.

Dir. of Volunteers & Community Engagement

The only con i have is that the icons for the individual organizations is strangely small.

Volunteer Coordinator 

I did like that I could design it the way I wanted it to look.

Community Engagement and Special Events Manager

With the appropriate upgrades, each program has a chance to operate independently of other programs utilizing the same Get Connected subscription.

Digital Marketing & Communications Manager

The way things are set up in the back end can be a bit hard to navigate.

We are connected to another Volunteer Center but we cannot filter out our own agencies and needs. Users on in our local area cannot easily filter out the other Volunteer Center Agencies and needs.

Get Connected screenshot: Get Connected's mobile-optimized user interface facilitates access from mobile and tablet devices

Get Connected screenshot: Via a personalized profile page, volunteers can select their passions, causes and interests in order to be matched with the most relevant volunteer positions for them

Get Connected screenshot: User can access Get Connected on-the-go from their mobile device

Get Connected screenshot: User can access Get Connected across desktop and mobile devices, via a web-based portal

Get Connected screenshot: Volunteering opportunities can be promoted from within Get Connected

Get Connected screenshot: A community calendar provides volunteers and coordinators with an overview of events and needs

Get Connected screenshot: Get Connected builds a searchable, filterable database of volunteers and agencies

Get Connected screenshot: Get Connected's auto-matching technology presents volunteers with opportunities that align with their interests

Get Connected screenshot: Event listings appeal to volunteers and encourage them to sign up

Get Connected screenshot: Get Connected helps to connect volunteers with local events

Get Connected screenshot: Volunteer resumes provide volunteers with an overview of their contribution and impact

Get Connected screenshot: Volunteers can register their interests and "Like" particular agencies in order to be presented with relevant volunteering opportunities

Volgistics vs Get Connected Comparison

Volgistics

Get Connected

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives