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Volgistics vs Timecounts Comparison

Overview

Web-based software management system for recruiting, tracking and coordinating volunteers serving organizations of all types and sizes

Timecounts is a cloud-based volunteer management solution for modern non-profit and event organizers, providing scheduling...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$40/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

(70)

5

4

3

2

1

48

14

5

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

4.9

(16)

5

4

3

2

1

14

2

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

The Volgistics team has always been responsive, friendly and knowledgeable. The software is easy to us and the help areas explain 90% of what we need to do.
It is extremely user friendly and when you need help on how to set things up for your program they have a help desk feature that is worth its weight in gold.
For your long term volunteer management programs, this is a robust tool for a great price. For a one-time event, this is not the best choice.

Pros

I like how accessible customer service is, and I like that the schedules are easy to set up so I can see where I most need volunteers.
We also love the ease with which Timecounts allows us to communicate with our volunteers; as groups an on a more personal level. One year in and we have renewed our subscription.
Volunteers can select their own shifts with Timecounts, which is awesome, and it ties into our web site nicely with embeddable forms.

Cons

Sometimes it is difficult to navigate, but you just have to get used to it. Also continually have to upgrade or delete archived volunteers with set limits on how many volunteers you can have entered.
You CAN do it, but it's not easy. All in all, it's not a horrible program, but they don't update it very often and when they do, they are not good about telling you they've updated something.
Since I don't understand the configuration of the database it is sometimes difficult to figure out which report I need to run. It has taken a lot of my time and sometimes the numbers don't make sense.

Cons

It seemed to be difficult for my volunteers to use.
Limited functionality because the company is just getting started - e.g. can't yet sync with Salesforce, but these are things the company is working on.
There is no mobile app or even mobile-first web-app to log into.
  • Vendor responds to reviews
  • Last review16 days ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features61
  • Action Item Tracking
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Query
  • Alerts/Notifications
  • Assignment Management
  • Attendance Management
  • Attendance Tracking
  • Built-In Database
  • Calendar Management
  • Certification Tracking
  • Clock In / Out
  • Communication Management
  • Contact Management
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customization
  • Data Extraction
  • Data Import/Export
  • Deadline Management
  • Document Storage
  • Drag & Drop
  • Duplicate Detection
  • Email Alerts
  • Email Distribution
  • Event Logs
  • Event Management
  • Event Scheduling
  • Historical Reporting
  • Interaction Tracking
  • Label Printing
  • Manual Time Entry
  • Member Directory
  • Membership Management
  • Mobile Access
  • Mobile Alerts
  • Multi-Channel Communication
  • Multi-Country
  • Multi-Location
  • Multiple User Accounts
  • Personalization
  • Purchasing & Receiving
  • Recognition Management
  • Recruitment Management
  • Registration Management
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Role-Based Permissions
  • SMS Messaging
  • SSL Security
  • Scheduled / Automated Reports
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Self Service Portal
  • Skills Assessment
  • Skills Tracking
  • Summary Reports
  • Tagging
  • Task Scheduling
  • Timesheet Management
  • User Defined Attributes
  • User Management
  • Volunteer Management
  • Volunteer Recruiting
  • Website Integration
  • Work History
  • Total features25
  • Action Item Tracking
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Query
  • Alerts/Notifications
  • Assignment Management
  • Attendance Management
  • Attendance Tracking
  • Built-In Database
  • Calendar Management
  • Certification Tracking
  • Clock In / Out
  • Communication Management
  • Contact Management
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customization
  • Data Extraction
  • Data Import/Export
  • Deadline Management
  • Document Storage
  • Drag & Drop
  • Duplicate Detection
  • Email Alerts
  • Email Distribution
  • Event Logs
  • Event Management
  • Event Scheduling
  • Historical Reporting
  • Interaction Tracking
  • Label Printing
  • Manual Time Entry
  • Member Directory
  • Membership Management
  • Mobile Access
  • Mobile Alerts
  • Multi-Channel Communication
  • Multi-Country
  • Multi-Location
  • Multiple User Accounts
  • Personalization
  • Purchasing & Receiving
  • Recognition Management
  • Recruitment Management
  • Registration Management
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Role-Based Permissions
  • SMS Messaging
  • SSL Security
  • Scheduled / Automated Reports
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Self Service Portal
  • Skills Assessment
  • Skills Tracking
  • Summary Reports
  • Tagging
  • Task Scheduling
  • Timesheet Management
  • User Defined Attributes
  • User Management
  • Volunteer Management
  • Volunteer Recruiting
  • Website Integration
  • Work History

Integrations

  • Total integrations1
  • ADP Workforce Now
  • BambooHR
  • Facebook
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • SuccessFactors
  • Twitter
  • Zapier
  • iCIMS Talent Cloud
  • Total integrations1
  • ADP Workforce Now
  • BambooHR
  • Facebook
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • SuccessFactors
  • Twitter
  • Zapier
  • iCIMS Talent Cloud

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Volgistics vs. Timecounts

See how Volgistics and Timecounts stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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