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Volgistics vs Track It Forward Comparison

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Overview

Web-based software management system for recruiting, tracking and coordinating volunteers serving organizations of all types and sizes

Track it Forward’s Volunteer Time Tracking solution works great for nonprofits, schools, sports clubs, and other organizations...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

9

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

30

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

95

5

4

3

2

1

66

19

7

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

4.6

38

5

4

3

2

1

24

11

3

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

It is extremely user friendly and when you need help on how to set things up for your program they have a help desk feature that is worth its weight in gold.
The built in help is quite good, and the online help is fantastic. They turn around queries almost immediately, with very clear, detailed responses.
I have been super-satisfied with Volgistics - it covers all the bases and is extremely user friendly and the support staff is the best bar none. It's really intuitive and very clearly laid out.

Pros

I am so grateful that you do, and that you've found such an excellent person to do it. If anyone asks, I would highly recommend Track It Forward.
They are eager to share development ideas with current customers and I feel like I have a say in how the system is enhanced. I feel like our ideas on how to use the system are listened to as well.
The ability to get notifications when volunteers put in their hours is very useful. The product is user friendly and it is quick to sign up and get logged in.

Cons

After losing a significant amount of work, customer service did not offer any compensation and were quick to let me know how to close out my account.
The features didn't keep up with technology - lack of mobile functionality, poor use of texting, not very attractive.
And because you have to pay per volunteer, for a large organization that utilizes a lot of people, it's practically fiscally impossible to keep a running history of your volunteer program.

Cons

Unable to change the label of "volunteer. The word sometimes confusing the students that are using the system.
The filter search has to be input each time even when looking for the same volunteer. Very minor inconvenience.
All of my volunteers use this site to log their hours & not a single person has had a complaint.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features55
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Assignment Management
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Built-In Database
  • Calendar Management
  • Clock In/Out
  • Communication Management
  • Contact Database
  • Contact Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Deadline Management
  • Document Storage
  • Email Alerts
  • Email Reminders
  • Employee Database
  • Employee Management
  • Event Management
  • Event Scheduling
  • For Nonprofits
  • Group Scheduling
  • Historical Reporting
  • Member Directory
  • Membership Management
  • Messaging
  • Mobile Access
  • Multi-Location
  • Multiple User Accounts
  • Personalization
  • Real-Time Reporting
  • Recognition Management
  • Recruitment Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Messaging
  • Scheduled/Automated Reports
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Shift Management
  • Shift Scheduling
  • Shift Swapping
  • Skills Tracking
  • Summary Reports
  • Tagging
  • Task Scheduling
  • Time Tracking
  • Timesheet Management
  • Volunteer Management
  • Volunteer Recruiting
  • Website Integration
  • Total features32
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Assignment Management
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Built-In Database
  • Calendar Management
  • Clock In/Out
  • Communication Management
  • Contact Database
  • Contact Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Deadline Management
  • Document Storage
  • Email Alerts
  • Email Reminders
  • Employee Database
  • Employee Management
  • Event Management
  • Event Scheduling
  • For Nonprofits
  • Group Scheduling
  • Historical Reporting
  • Member Directory
  • Membership Management
  • Messaging
  • Mobile Access
  • Multi-Location
  • Multiple User Accounts
  • Personalization
  • Real-Time Reporting
  • Recognition Management
  • Recruitment Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Messaging
  • Scheduled/Automated Reports
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Shift Management
  • Shift Scheduling
  • Shift Swapping
  • Skills Tracking
  • Summary Reports
  • Tagging
  • Task Scheduling
  • Time Tracking
  • Timesheet Management
  • Volunteer Management
  • Volunteer Recruiting
  • Website Integration

Integrations

  • Total integrations2
  • ADP Workforce Now
  • BambooHR
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn for Business
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • SAP SuccessFactors HXM Suite
  • Slack
  • Workable
  • Workday HCM
  • Xero
  • Zapier
  • iCIMS Talent Cloud
  • Total integrations1
  • ADP Workforce Now
  • BambooHR
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn for Business
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • SAP SuccessFactors HXM Suite
  • Slack
  • Workable
  • Workday HCM
  • Xero
  • Zapier
  • iCIMS Talent Cloud

Alternatives

Explore similar apps

User reviews that mention these apps

MR
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Megan R.

Libraries, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Volgistics

Full Of Features, But Heavy On The Backend

Reviewed 3 years ago

In hindsight, we should have gone with a simpler program as we are a smaller organization and do not have dedicated staff to manage volunteers. However, for companies and organizations that are large and do have dedicated staff, this is an excellent volunteer management option!

Pros

This software is great for companies or organizations that have to manage a large number of volunteers. You can track and keep statistics on a wide variety of things. Also, the customer service is on-point and responds to questions very quickly!

Cons

This software can prove very difficult to set up, especially if you do not need to track nearly everything that is possible in the platform. It can seem daunting and overwhelming.

JK
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Joanna K.

Nonprofit Organization Management, 11-50 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Volgistics

Overall good quality, but needs improvement.

Reviewed 7 years ago

Ability to track our volunteers!

Pros

Easy to email and track all volunteer hours and store volunteer data for reporting purposes. Customer service is great at responding to questions, though it sometimes takes a little time for a response.

Cons

Sometimes it is difficult to navigate, but you just have to get used to it. Also continually have to upgrade or delete archived volunteers with set limits on how many volunteers you can have entered.

Vendor response

Thank you for the review, Joanna! Regarding the timing for support, we want to let you know that we try to respond as quickly as possible. Our average response time typically hovers between 5 and 10 minutes during our support hours, and we strive to keep that number low. But, our responses aren't always sent by email automatically, so it sounds like some of them may have slipped by you. You can find any past inquiries and our responses in your account by going to Mailbox | Help E-mail. If there is anything else we can do for you, please feel free to send an inquiry (https://www.volgistics.com/support.htm). The Volgistics Team

JI
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Janet I.

Hospital & Health Care, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Volgistics

Volunteer Tracking and Trending

Reviewed 4 years ago

Great support team. Easy to work, and if you ever doubt your choice, there is a support team available at your finger tips.

Pros

Features and ease of use. It gives us everything we need to track our volunteers

Cons

None! Volgistics was a PERFECT fit for what we were looking for. Our hospital is part of a system, and other hospitals within our system are utilizing the same program!

Vendor response

Thank you for the review Janet! We're glad that Volgistics is working for you.

SS
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Susan S.

Nonprofit Organization Management, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Volgistics

Volgistics is the best volunteer management database that I've ever used!

Reviewed 7 years ago

Our volunteers love it. Volgistics has all the features required to schedule, track and oommunicate with volunteers. Technical support is prompt and very helpful.

Pros

I am a Volunteer Coordinator for a small non-profit with about 100 volunteers. My favorite thing about Volgistics is the ease of use and their technical support. The application is so intuitive, our volunteers can use it with almost no training - even the older volunteers who are not accustomed to using database applications. Our volunteers love that they can use Volgistics from their phone. The technical support team always responds within minutes. Their instructions are clear and thorough. I highly recommend Volgistics to other Volunteer Coordinators.

Cons

I wish the administrator version was easier to use on my smart phone. Other than that I LOVE Volgistics.

KB
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Kelly B.

Nonprofit Organization Management, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Volgistics

Volunteers Managing Volunteers

Reviewed 8 months ago

It is a dependable and flexible system that allows us to easily track volunteer details, generate reports, and notify volunteers about activities. The downside is the expense to add more than 2 users (operators).

Pros

It is a complicated system but having used in now in three different non-profits I have volunteered for, it seemed the likely choice. It has a lot of bells and whistles but you don't have to use them. The customizable fields really make this a nice system to work worth and make it your own.

Cons

The price, it is a bit on the pricey side but again is a great product.

JM
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James M.

Nonprofit Organization Management, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Volgistics

Volunteering at its best!

Reviewed 5 years ago

Overall we have been able to run our program more efficiently and with a better management system. We will continue to use and promote Volgistics to everyone that has a need!

Pros

Volgistics has been a great tool we use here at Pathways and I have personally used Volgistics at my previous organization. Some of the things we love about Volgistics is the ability to create our own look and feel in the management system and a linked application to the system. This tool has been a life saver for grants and volunteer hour tracking.

Cons

There has not been anything that I can say has been a con using Volgistics. We are 80% ran by volunteers and all our meals are donated by restaurants, being able to track all the volunteers and partners with our organization has been wonderful!!

Vendor response

Thank you for the review, James! We're glad that Volgistics is able to make your job a little bit easier.

TW
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Terri W.

Nonprofit Organization Management, 51-200 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Volgistics

Love all the features of Volgistics

Reviewed 6 years ago
Pros

Everything. The service was thoughtfully put together and includes everything an agency needs to organize volunteer records, track volunteer activity and communicate with volunteers.

Cons

Having to say goodbye to it. Our agency does not have an abundance of volunteer opportunities throughout the year, therefore we didn't need all the capabilities of this software.

KM
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Kiki M.

Veterinary, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Volgistics logo

Volgistics

Great Customer Service and Ease for Volunteer Tracking

Reviewed 4 years ago

Volgistics is an efficient program that enables me to schedule, contact, and track volunteer services in an easy way. The Volgistics assistance/ help desk is beyond incredible. We are so thankful for the professionalism, and kindness they showed us during the COVID pandemic.

Pros

Volgistics enables Pelican Harbor Seabird Station to track the volunteer service hours in a fast, efficient, and easy way. We are able to run reports by the various parameter, service by volunteer, type of service, requirements filled by volunteers. Volgistics is also easy for the volunteers to input their service hours. I love that there are many videos and tutorials to help the user become more efficient. I have used this program at two nonprofits and though we got offered a free volunteer program we would not switch.

Cons

I wish the email had more features to add a colorful background "make it look pretty", embed pictures directly into the email.

Vendor response

Thank you for the review! We're glad that Volgistics is such a good fit for you!

CD
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Catherine D.

Environmental Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Volgistics

The Volgistics Team

Reviewed 6 years ago

Volgistics helps me greatly to keep track of how many hours each of my volunteers have served and in what role they served them. I can easily look up their information for their phone numbers or email addresses and check the details of their volunteer interests and past work.

Pros

Volgistics is absolutely wonderful in creating a easy to understand form for new volunteers that we can incorporate directly into our website. Through that I can see all of the information I need about a volunteer and help keep track of their progress as they continue to volunteer.

Cons

Sometimes it can be confusing to make a change in the setup of what volunteers see or how things function. Whenever that has happened I just send a quick email to the Volgistics team and it's always answered within the hour (Less than 5 minutes sometimes!)

Vendor response

Thanks for the review! We're glad that Volgistics can help keep your volunteer data organized!

SB
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Shelli B.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Volgistics

Happy Volgistics User

Reviewed 13 years ago

I HIGHLY recommend Volgistics as a database system for any group that works with multiple volunteers. Volgistics makes corresponding with volunteers, tracking all aspects of volunteers and reporting about volunteers faster, more efficient and easier.

Pros

I get answers to questions very quickly through the e-mail system. I am able to generate monthly reports while I'm not at my desk (automatic every month), in the morning I come in and they are in my in-box! I am able to keep track of volunteers without a lot of data entry on our part. I am able to keep track of mandatory service for our service learning students. I like to be able to enter notes for each volunteer after phone calls have been made or e-mail correspondence is received or sent. We just started accepting on-line applications--this is awesome. I love this feature.

Cons

I wish that I could scan a document and save it in a volunteers record, but I do know that Volgistics says that they are working to get this to be something that we can do.

SH
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Susan H.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Volgistics

Love Volgisitics!

Reviewed 12 years ago

Buy it! It's very reasonable. I did pay the $500 for them to initially upload my records and I think that was worth it.

Pros

Volunteers love it and so do I. It has cut down so much on the paperwork that I had to do to schedule and track hours for 300 volunteers. The volunteers love the self scheduling and recording hours at home. It's an amazing program and extremely reasonable. It has cut way more labor cost than we are paying for the program. I no longer have to have an hourly person help me 2 days a week--it's down to about an hour a week! The support is amazing--just email a question and within a few minutes the answer comes back. The tutorials are clear and helpful.

Cons

a few little things -- i've sent suggestions and they say they will tell the programmers of the problems so hopefully they will be fixed at some point. I would really like to see Volgistics develop a companion staff module so I could keep all the people I schedule on one program.

MC
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Marion C.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Volgistics

Can't get much better. Absolutely fantastic!

Reviewed 10 years ago

Pros: Since it is based on numbers it is pretty much affordable for anyone. Despite the fact that it is designed mainly for ongoing volunteer programs rather than for special events it is still an incredible time saving tool. It will save me days of mind numbing repetitive data entries once I start scheduling for our festivals. Despite being extremely comprehensive and customizable, it is at the...

Pros

No pros were added to this review

Cons

No cons were added to this review

JC
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Janet C.

Nonprofit Organization Management, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Volgistics

Volgistics is a powerful tool! It's a great product! I heartily recommend it!

Reviewed 6 years ago
Pros

o It can handle just about any kind of business/organization requirments. o It can produce just about any kind of report you need, using either the (unmodified) stock reports or stock reports you can modify to your own requirements. o The online help topics (both written and videos) are EXCELLENT! o The email help (writing to a real person) is fast, knowledgeable, and helpful. o You can use as many or as few of the options as you want. The more you use, the better able you will be to generate information quickly by searches or reports.

Cons

I have to preface this by saying that this is NOT A FLAW in the app. It is advice for best implementing a powerful and incredibly useful tool. Volgistics can do so much, it is so powerful, that for individuals not familiar with databases or how to use (and tweak) them, or implement them, it might be difficult to know where to start or which of the many options to use. For a small organization that...

Vendor response

Wow, thank you for the review! We're so glad that you've made the time investment for Volgistics to work well for you, and that we're able to help you accomplish your mission.

BH
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Bud H.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Volgistics

New User

Reviewed 9 years ago

Made a matrix and evaluated five other vendors of volunteer management systems. Volgistics came out on top for our needs. Tested their response to help emails and they were exceptional in response time and content. Excellent help system in the application with videos and written content. This is not an easy system to setup initially, it has many options and fields to populate. But the explanations...

Pros

No pros were added to this review

Cons

No cons were added to this review

SQ
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Susan Q.

Nonprofit Organization Management, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Volgistics

Solid Tool for Volunteer Ops

Reviewed 7 years ago

Volgistics is a great tool for tracking volunteer activity. It's easy to learn, and has a time card feature that allows volunteers to clock in and out, a feature that helps us to closely track the hours our volunteers are donating to specific projects. Also useful is the ability to build custom email lists to communicate directly with work teams, and an intuitive reporting tool that allows us to export volunteer data. Pricing is reasonable, too.

Pros

Easy to set up and maintain. Intuitive and easy for staff to learn. Has a timecard function

Cons

None

DD
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Danielle D.

Nonprofit Organization Management, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Volgistics

Volgistics Review

Reviewed 2 months ago
Pros

I like that Volgistics, specifically VicNet, is so user friendly for volunteers that all demographics can and will use it. The number one piece of feedback that I get about volgistics is that VicNet is easy to use.

Cons

It is limited in what it can do but it seems like the Volgistics team is making upgrades in that area and adding more features.

CJ
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Cristine J.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Volgistics

Hats off to the Volgistics Team

Reviewed 13 years ago

Love the program

Pros

St. Vincent de Paul Society of Marin County has been blessed with the Volgistic Data System. I work part time making it almost impossible to run a program with 2000 volunteers. Thanks to the Volgistics services I am able to train volunteers, schedule their hours on line and keep track of which volunteers are at which sights, even when I am away at a conference. Volunteer team leaders have the access...

Cons

Set up for the program was challenging

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Verified reviewer

Nonprofit Organization Management, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Volgistics

Volgistics for volunteers

Reviewed 5 years ago

Overall, I enjoyed using volgisitivs, it got the job done well!

Pros

I loved how customizable volgitics was when I was using this software. I could have multiple volunteer assignments open at the same time.

Cons

It was fairly difficult to learn volgisitcs when I first started using it / I had to contact customer support often.

EC
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Elizabeth C.

Government Administration, 51-200 employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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Volgistics

Past its use by date

Reviewed 6 years ago

It was incredibility frustrating. Everyone was helpful but the system is so antiquated it felt like 1985,

Pros

The price was great for the number of volunteers.

Cons

There is no online support and it is not user friendly. We were told we could have two facilities on the same account but that was not good advice. Yes, it's possible but it requires a momentous amount of work. You can only include one logo. When I inquired they said if I could code html an additional separate photo could be added. Volgisitcs may have been state of the art when first introduced years ago but instead of keeping it up to date it has been kept on life support with tape and twine--electronically speaking. You have to plow through tons of videos and links to do simple actions. It is not adaptable for special event signups seeking new volunteers.

HS
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Heba S.

Marketing and Advertising, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Volgistics

its gives you a good service and with small budget

Reviewed 2 years ago

it was a good experience

Pros

i liked their services and the way they huddle with customers

Cons

their website in my humble opinion they should work more on their website

KP
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Karen P.

Museums and Institutions, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Volgistics

Volgistics is My Connection to Volunteers and Staff

Reviewed 2 years ago

It has been wonderful. They are so responsive to questions and sharing upgrades. I am a part of a Volunteer Coordinators group in my county, and almost all of our organizations use Volgistics. Our county government even got it for their volunteer corps because of the positive experiences the rest of us have had. I wouldn't want to use any other volunteer software!!!!!

Pros

It is intuitive and user-friendly. I was able to navigate and explore when I started this job, and have found so many uses that have streamlined my job and provided other staff with helpful information/features that they can use as well. When I am asked for volunteer data for grants and other projects, I am able to quickly provide it, which I know is appreciated by our Garden team.

Cons

Switching volunteers from active to inactive in assignments has sometimes been problematic because it seems we lose the data for future reports. It may be that I'm going about it the wrong way; it's something I'm working on.

LW
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Laura W.

Hospital & Health Care, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Volgistics

Volgistics Has Great Customer Service

Reviewed 2 months ago

If someone is considering Volgistics, I would recommend it to manage volunteers. Once you customize it to your needs, it works great. I know there is a lot more Volgistics can do that we haven't even tapped into.

Pros

We use Volgistics to manage our yearly 2000 volunteers at 10 locations. We merged our databases together and use the site feature. This makes multi-site volunteers and volunteer transfers a breeze. We have customized our database to meet our needs. The customer service team is incredible. I recently inquired about an error and got a response that it would take longer to investigate and fix. Eleven minutes later the issue was resolved. The team is incredibly responsive. When I request things that don't exist, they add me to a list and follow up when the change has been implemented, even if it is a year later.

Cons

There are two main drawbacks to Volgistics. The first is the lack of daily automatic reports. We reconcile our hours daily and to do so have to manually print a report. It would save us a lot of time if we could have an automatic report run for yesterday every day. Second, sometimes Volgistics will group shifts together, even when they are not entered together. When we need to change a single shift, it is difficult because all the shifts need to be ended and recreated so a single shift can change.

VF
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Vickie F.

Human Resources, 1,001-5,000 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Volgistics

Volunteer Program Comes Alive with Volgistics

Reviewed 8 years ago

We launched Volgistics August 2014, after taking advantage of the free trial period to experiment with the system. We are very satisfied with the results. As we've become more familiar with the software, we use more of the features. Before we purchased Volgistics as our management tool, we didn't have an integrated system to handle all the county departments that use volunteers. That's all changed....

Pros

Ease of use, reporting, communication features and continuous upgrades, reasonable cost

Cons

I wish there were more features regarding coordinators. For example, as an administrator I'd like to view coordinator information much like we do volunteers using Set-up, Other options, Volunteer list especially dates entered, last VicNet access, last activity.

EF
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Emily F.

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Volgistics

Volunteer Management LIFESAVER

Reviewed 12 years ago

I will be honest, when I first used Volgistics I transferred from managing volunteers through Excel spreadsheets, so it FAR exceeded my expectations. I recently started at my current job and they use a different program and to be nice, it isn't cutting it for me. I had all I could do to patiently wait approval to acquire Volgistics. It is incredibly cost-efficient for the amount of features it offers. I would advise anyone in the volunteer management field to purchase Volgistics as your management system. They've thought of it all and more. Volgistics is the perfect volunteer management system and I would highly recommend it to any organization.

Pros

I would highly recommend Volgistics to anyone needing to manage volunteers. The features seem endless and provide dynamic options to manage volunteers and create reports. It is extremely user-friendly and the basics are fairly intuitive. The online resource in the Help Section are BEYOND comprehensive and if that doesn't answer your questions the direct customer service is quick, efficient and they don't make you feel incompetent for asking a question. The videos are a huge help and the implementation of webinars is a great new resource that helps instruct and also shows new ways to use Volgistics.

Cons

There were a few places where their chosen terminology didn't seem totally intuitive and I had some slight trouble figuring out where I needed to be to do something, but as mentioned above the Help materials really negate any issues you may have using the product, short of needing a few extra moments to get help.

JM
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Jason M.

Civic & Social Organization, 501-1,000 employees

Used monthly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Volgistics

Probably the most cost effective volunteer management software for the features.

Reviewed 2 years ago

In one word Frustrating.

Pros

It was much less cost than the other options available.

Cons

Customer service was terrible, there was no phone number and it took days to get an email reply.