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Volgistics vs VSys One Comparison

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Overview

Web-based software management system for recruiting, tracking and coordinating volunteers serving organizations of all types and sizes

Category Leaders

VSys One is a volunteer management solution designed to help businesses centralize volunteer information such as, skills,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

2500

/user

One-time payment

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

85

5

4

3

2

1

59

16

7

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

4.7

42

5

4

3

2

1

33

7

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

It is extremely user friendly and when you need help on how to set things up for your program they have a help desk feature that is worth its weight in gold.
The built in help is quite good, and the online help is fantastic. They turn around queries almost immediately, with very clear, detailed responses.
I have been super-satisfied with Volgistics - it covers all the bases and is extremely user friendly and the support staff is the best bar none. It's really intuitive and very clearly laid out.

Pros

But then I realized that this is the beauty in the products...we can turn it into what works for us. This has really made my overall experience with the product a great one.
Customization is awesome. You can really make the product look and feel however you like for you as the administrator and for the end user.
VSys has saved us time running reports and having the ability to save them all with the criteria we need. VSys has so many other options we are not currently using but plan to in the future.

Cons

After losing a significant amount of work, customer service did not offer any compensation and were quick to let me know how to close out my account.
The features didn't keep up with technology - lack of mobile functionality, poor use of texting, not very attractive.
And because you have to pay per volunteer, for a large organization that utilizes a lot of people, it's practically fiscally impossible to keep a running history of your volunteer program.

Cons

I often end up calling but I feel a little guilty at calling for things that I should be able to do.
My biggest problem is finding the time to explore more things and do training on the system.
I sometimes find it difficult to find the report that I'm looking for. I am not very computer savvy and find it difficult to edit settings to make it exactly what I'm looking for.
  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review9 months ago

Key features

  • Total features43
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Assignment Management
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Built-In Database
  • Calendar Management
  • Clock In/Out
  • Communication Management
  • Contact Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Deadline Management
  • Document Storage
  • Email Alerts
  • Event Management
  • Event Scheduling
  • Historical Reporting
  • Member Directory
  • Membership Management
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Multiple User Accounts
  • Personalization
  • Recognition Management
  • Recruitment Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Messaging
  • Scheduled/Automated Reports
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Skills Tracking
  • Summary Reports
  • Surveys & Feedback
  • Tagging
  • Task Scheduling
  • Third Party Integrations
  • Timesheet Management
  • Volunteer Management
  • Volunteer Recruiting
  • Total features32
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Assignment Management
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Built-In Database
  • Calendar Management
  • Clock In/Out
  • Communication Management
  • Contact Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Deadline Management
  • Document Storage
  • Email Alerts
  • Event Management
  • Event Scheduling
  • Historical Reporting
  • Member Directory
  • Membership Management
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Multiple User Accounts
  • Personalization
  • Recognition Management
  • Recruitment Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Messaging
  • Scheduled/Automated Reports
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Skills Tracking
  • Summary Reports
  • Surveys & Feedback
  • Tagging
  • Task Scheduling
  • Third Party Integrations
  • Timesheet Management
  • Volunteer Management
  • Volunteer Recruiting

Integrations

  • Total integrations1
  • ADP Workforce Now
  • BambooHR
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn for Business
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • SAP SuccessFactors HXM Suite
  • Slack
  • Twitter
  • Workday HCM
  • Xero
  • Zapier
  • iCIMS Talent Cloud
  • Total integrations3
  • ADP Workforce Now
  • BambooHR
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn for Business
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • SAP SuccessFactors HXM Suite
  • Slack
  • Twitter
  • Workday HCM
  • Xero
  • Zapier
  • iCIMS Talent Cloud

User reviews that mention these apps

JM
AvatarImg

Jason M.

Civic & Social Organization, 501-1,000 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Volgistics logo

Volgistics

Probably the most cost effective volunteer management software for the features.

Reviewed 3 months ago

In one word Frustrating.

Pros

It was much less cost than the other options available.

Cons

Customer service was terrible, there was no phone number and it took days to get an email reply.

AS
AvatarImg

Alexis S.

Graphic Design, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Volgistics logo

Volgistics

It is thebest ofall helps in volenteering

Reviewed 6 months ago

There where some problemssolved easily as i have an easy accessiblity with customers to fullfill their needs.

Pros

Yes of course it's easy to communicate with people who where in need of it and guide themto use Volgistics

Cons

No, it's actually user friendly and easyfor every one to use.

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Heather K.

Nonprofit Organization Management, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Volgistics logo

Volgistics

Used to be the best - now, not so much

Reviewed 3 years ago
Pros

When we chose it, it was one of the only options and was innovative for being cloud based (yes, THAT long ago). One of few options that allow people to tell you what they've done vs you defining shifts.

Cons

The features didn't keep up with technology - lack of mobile functionality, poor use of texting, not very attractive. The kiosk function is godawful - why would you require a person to memorize a 6 digit pin in a world that allows for searching by name?

KM
AvatarImg

Kara M.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Volgistics

I am an operations director for a nonprofit and have used and researched volunteer software

Reviewed 5 years ago
Pros

I like that this software offers the ability for volunteers to sign themselves up for shifts that the owner has created. I also like that the application to volunteer can be integrated into this system. That way you don't have to have one system for volunteer onboarding and another one for the schedule.

Cons

Being a non-profit, it would be nice if there was an option for free or discounted cost for use of this software. There isn't that option, that I'm aware of.

SS
AvatarImg

Shanda S.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Volgistics logo

Volgistics

Almost too Robust

Reviewed 11 years ago

For your long term volunteer management programs, this is a robust tool for a great price. For a one-time event, this is not the best choice.

Pros

Price is great! If I were running a long term volunteer program, this would be my dream site. Very quick customer support, lots of ability to manipulate records and data, etc. You could spend hours on the video instruction and help topics.

Cons

It is very tough to quickly get up to speed with this product. For a one time special event, I want to set up a volunteer application, set up volunteer opportunities, and connect the two. I've invested MANY hours trying to get this simple action completed. I have used other tools and have worked with a programmer to develop a tool for a special event (not competition - not on the market) so am pretty savvy about optional resources. I do not find this to be intuitive. I think it will be great once I understand it, but it's frustrating just trying to pick it up and go.

KB
AvatarImg

Katia B.

Performing Arts, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Volgistics logo

Volgistics

Outstanding Support Service

Reviewed 5 months ago

My overall experience with Volgistics has been positive. I have not run into many issues with the software that could not be remedied. Any issues that I have needed help with, your incredible support staff have been able to assist every single time. I cannot say enough what a professional, kind, helpful team you have working there. I love that it is an actual person writing back to you and that they break down their answers so that everything is easy to understand. They also have always gotten back to me within a few minutes of every question submission I have had, which is incredibly convenient. Your company should be very proud to have such an awesome staff. Please thank them all again from me, I really appreciate just the genuine kindness they have shown me.

Pros

The Volgistics software is easy to navigate and makes scheduling for my volunteer ushers at our Theatre very easy.

Cons

One of my volunteers mentioned that they would appreciate being able to see WHO is signed up for our events, so that they will know who they are working with.

SH
AvatarImg

Sue H.

Hospital & Health Care, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Volgistics logo

Volgistics

Volgistics Appreciation

Reviewed 6 months ago

My overall experience is very good. I appreciate the versatility in customizing data gathered and the reportability of the data. The Support Team is outstanding. They respond quickly to my support requests, often within minutes, (by email, we do not have the phone support level) and they always make sure I understand how to accomplish what I need to do. Even if what I ask for can't be done, they help...

Pros

#1 Appreciate creating an online application within this software and that it automatically attaches to the applicant's profile when submitted. #2 Ease of customizable reporting, and automated reports sent directly to my inbox. #3 Self scheduling for volunteers, team leads are very grateful for this feature.

Cons

#1 Limited space in the application form. #2 We have one application that serves multiple sites, it would be great to send alerts to the appropriate staff person by the site chosen.

DB
AvatarImg

Daisy B.

Nonprofit Organization Management, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Volgistics logo

Volgistics

Pretty user friendly and does not take long to learn.

Reviewed 5 years ago

I have no learned how to use a system that helps manage volunteers.

Pros

One thing I like about this software is being ale to set up volunteer opportunities where volunteers can sign up themselves. Another great thing about this software is that each volunteer has access to his or her own volunteer schedule and can edit their schedule as needed.

Cons

The least favorite this about this software is the inability to see all available volunteer opportunities at one time as a user. Through the admin side I could see everything at once but as a user I have to click on every single day in the calendar to see what volunteer opportunities are available.

SH
AvatarImg

Susan H.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Volgistics logo

Volgistics

Love Volgisitics!

Reviewed 11 years ago

Buy it! It's very reasonable. I did pay the $500 for them to initially upload my records and I think that was worth it.

Pros

Volunteers love it and so do I. It has cut down so much on the paperwork that I had to do to schedule and track hours for 300 volunteers. The volunteers love the self scheduling and recording hours at home. It's an amazing program and extremely reasonable. It has cut way more labor cost than we are paying for the program. I no longer have to have an hourly person help me 2 days a week--it's down to about an hour a week! The support is amazing--just email a question and within a few minutes the answer comes back. The tutorials are clear and helpful.

Cons

a few little things -- i've sent suggestions and they say they will tell the programmers of the problems so hopefully they will be fixed at some point. I would really like to see Volgistics develop a companion staff module so I could keep all the people I schedule on one program.

AS
AvatarImg

Alison S.

Nonprofit Organization Management, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Volgistics logo

Volgistics

I have enjoyed working with Volgistics, it's user friendly and intuitively designed for scheduling

Reviewed 5 years ago
Pros

The user experience is straightforward enough that I'm not worried when I send volunteers to the site to sign up for shifts. It's also handy to keep all my information in one place so that I can easily pull reports, and upload information that I need my volunteers to access.

Cons

I like that the software is internet based, but because all of the changes I have mistakenly deleted entire schedules, which was challenging to recreate. It'd be create if there was an undo button.

KJ
AvatarImg

Karina J.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Volgistics logo

Volgistics

Volgistics makes my life so much easier

Reviewed 7 years ago

I absolutely LOVE Volgistics! I am the volunteer coordinator for a cat sanctuary and we have over 400 volunteers in our database. Since moving to Volgistics my job has become much easier. It's easy to email all your volunteers, just new applicants, one single volunteer, whatever you want. I love that I can attach files to send to volunteers (I couldn't do that with the previous software I used) I love how easy they handle my new volunteer applications, then with one click I can transfer applicants to active volunteers... no more entering all new volunteers information into the database. The scheduling works great, and the whole thing is easy to use. I would recommend Volgistics to any organization who have volunteers

Pros

No pros were added to this review

Cons

No cons were added to this review

AR
AvatarImg

Verified reviewer

51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Volgistics logo

Volgistics

Volgistics ensures our volunteer department is organized and cohesive.

Reviewed 5 years ago
Pros

The number one pro is the reporting feature. Having the ability to synthesis the volunteer data at the click of a button is amazing. I also like the ability to schedule and communicate with volunteers as well as the application feature (can make multiple applications for various roles). The help screen is fabulous!

Cons

Cannot customize as much as I'd like. There is no "undo" button so all deletions are final. I wish there were more options to jazz up the vicnet screen for the volunteer's portal.

CC
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Candice C.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Volgistics

Volgistics is a complete answer for our volunteer management

Reviewed 11 years ago

This system has allowed us to combine two full time paid positions into one. We have better communication with our volunteers. Recruitment is so much easier and effective. The system has grown with our organization and has ways to fits most of our needs. It has transformed our volunteer services and we constantly hear how much our volunteers love it!

Pros

-Web-based, can access database from home. -Great features: online scheduling for volunteers, touch screen sign in, auditing, reporting, reminders, emailing sets of volunteers for recruitment. -support is consistently efficient -Billing is according to how much you use -easy to learn and implement -love the online applications with schedule feature

Cons

-help menu is sometimes overly simplistic -no direct phone number to a help desk -no training available other than the help menu

CS
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Clarence S.

Market Research, 51-200 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Volgistics logo

Volgistics

simply the best!!!!

Reviewed 10 months ago
Pros

I use Volgistics almost every day, its one of the best volunteer management system by far, I used to use other management systems which I found no joy, however this is a easy to use tool in getting voltmeters self scheduling this saves time and effort, you can also customer your program to the stuff you use instead of paying for unused service which I personally think its quiet great, a big thumbs up from me.

Cons

the mobile site part is very slow which needs some work i assume because of the size and the loading on our mobile maybe that could the reason.

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Avonte J.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Volgistics logo

Volgistics

Simply the best!

Reviewed 5 years ago
Pros

I use Volgistics on a daily basis to manage our database of 300+ volunteers. It is the simplest yet most comprehensive volunteer management system that I have used...and I do have direct experience with other systems. Volunteer processing, report generation and database management are very straightforward. On the rare occasion that we need help, the support team is incredibly responsive. Our volunteers love it also. From online applications to self-scheduling, our volunteers have universally given very positive feedback. Volgistics is one of my most important productivity tools. It is great.

Cons

Although there isn't an app, the mobile site works for self-scheduling. To my knowledge, there isn't a mobile site for the "back end" which is what I use primarily. That would be helpful for times that I need to use the system while on the go.

SW
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Steven W.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Volgistics logo

Volgistics

Volgistics customer support

Reviewed 9 years ago

Volgistics is a company that provides software for managing groups of volunteers. It is a hosted application, which means that the data on volunteers is kept on Volgistics servers and is accessed by web browser. Fees are paid based on the number of volunteer records. We use them for managing two relatively small sets of volunteers (500 or so). A most amazing thing about their customer service is...

Pros

No pros were added to this review

Cons

No cons were added to this review

EC
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Elizabeth C.

Government Administration, 51-200 employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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Volgistics

Past its use by date

Reviewed 4 years ago

It was incredibility frustrating. Everyone was helpful but the system is so antiquated it felt like 1985,

Pros

The price was great for the number of volunteers.

Cons

There is no online support and it is not user friendly. We were told we could have two facilities on the same account but that was not good advice. Yes, it's possible but it requires a momentous amount of work. You can only include one logo. When I inquired they said if I could code html an additional separate photo could be added. Volgisitcs may have been state of the art when first introduced years ago but instead of keeping it up to date it has been kept on life support with tape and twine--electronically speaking. You have to plow through tons of videos and links to do simple actions. It is not adaptable for special event signups seeking new volunteers.

BH
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Bud H.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Volgistics logo

Volgistics

New User

Reviewed 8 years ago

Made a matrix and evaluated five other vendors of volunteer management systems. Volgistics came out on top for our needs. Tested their response to help emails and they were exceptional in response time and content. Excellent help system in the application with videos and written content. This is not an easy system to setup initially, it has many options and fields to populate. But the explanations...

Pros

No pros were added to this review

Cons

No cons were added to this review

VF
AvatarImg

Vickie F.

Human Resources, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Volgistics logo

Volgistics

Volunteer Program Comes Alive with Volgistics

Reviewed 6 years ago

We launched Volgistics August 2014, after taking advantage of the free trial period to experiment with the system. We are very satisfied with the results. As we've become more familiar with the software, we use more of the features. Before we purchased Volgistics as our management tool, we didn't have an integrated system to handle all the county departments that use volunteers. That's all changed....

Pros

Ease of use, reporting, communication features and continuous upgrades, reasonable cost

Cons

I wish there were more features regarding coordinators. For example, as an administrator I'd like to view coordinator information much like we do volunteers using Set-up, Other options, Volunteer list especially dates entered, last VicNet access, last activity.

KS
AvatarImg

Kate S.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Volgistics

I love this software and have used it with several organizations!

Reviewed 9 years ago

In 2011 I was responsible for recruiting and managing 500 volunteers for a conference in our city. I researched volunteer software options and did tutorials of various ones. Volgisitics was the best by far. I had worked in the volunteer field for many years prior and had used different tools, so knew some of my frustrations with other tools. I have now used Volgisitics for 3 large events (up to...

Pros

No pros were added to this review

Cons

No cons were added to this review