Volgistics Features

Volgistics

Software for volunteer recruiting, tracking and coordination

4.5/5 (72 reviews)

Competitor Feature Comparison

API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Assignment Management
Attendance Management
Attendance Tracking
Automated Scheduling
Built-In Database
Calendar Management
Clock In / Out
Communication Management
Contact Database
Contact Management
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Data Import/Export
Deadline Management
Document Storage
Email Alerts
Email Invitations & Reminders
Email Management
Event Management
Event Scheduling
Historical Reporting
Member Directory
Membership Management
Mobile Access
Monitoring
Multi-Channel Communication
Multi-Location
Multiple User Accounts
Personalization
Real Time Data
Real Time Reporting
Recognition Management
Recruitment Management
Registration Management
Reminders
Reporting & Statistics
Reporting/Analytics
SMS Messaging
Scheduled / Automated Reports
Scheduling
Search/Filter
Secure Data Storage
Self Service Portal
Skills Tracking
Summary Reports
Tagging
Task Scheduling
Timesheet Management
User Management
Volunteer Management
Volunteer Recruiting
Visit WebsiteCompare App
API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Assignment Management
Attendance Management
Attendance Tracking
Automated Scheduling
Built-In Database
Calendar Management
Clock In / Out
Communication Management
Contact Database
Contact Management
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Data Import/Export
Deadline Management
Document Storage
Email Alerts
Email Invitations & Reminders
Email Management
Event Management
Event Scheduling
Historical Reporting
Member Directory
Membership Management
Mobile Access
Monitoring
Multi-Channel Communication
Multi-Location
Multiple User Accounts
Personalization
Real Time Data
Real Time Reporting
Recognition Management
Recruitment Management
Registration Management
Reminders
Reporting & Statistics
Reporting/Analytics
SMS Messaging
Scheduled / Automated Reports
Scheduling
Search/Filter
Secure Data Storage
Self Service Portal
Skills Tracking
Summary Reports
Tagging
Task Scheduling
Timesheet Management
User Management
Volunteer Management
Volunteer Recruiting
Visit WebsiteCompare App
API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Assignment Management
Attendance Management
Attendance Tracking
Automated Scheduling
Built-In Database
Calendar Management
Clock In / Out
Communication Management
Contact Database
Contact Management
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Data Import/Export
Deadline Management
Document Storage
Email Alerts
Email Invitations & Reminders
Email Management
Event Management
Event Scheduling
Historical Reporting
Member Directory
Membership Management
Mobile Access
Monitoring
Multi-Channel Communication
Multi-Location
Multiple User Accounts
Personalization
Real Time Data
Real Time Reporting
Recognition Management
Recruitment Management
Registration Management
Reminders
Reporting & Statistics
Reporting/Analytics
SMS Messaging
Scheduled / Automated Reports
Scheduling
Search/Filter
Secure Data Storage
Self Service Portal
Skills Tracking
Summary Reports
Tagging
Task Scheduling
Timesheet Management
User Management
Volunteer Management
Volunteer Recruiting
Visit WebsiteCompare App

Volgistics Feature Reviews

25 reviewers had the following to say about Volgistics's features:

Avonte J.

Simply the best!

2018-01-17

Pros

From online applications to self-scheduling, our volunteers have universally given very positive feedback.

Cons

Although there isn't an app, the mobile site works for self-scheduling.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Helen P.

Volgistics - Just do it

2020-02-05

Very good - what makes this volunteer management system really work is the customer service representatives and their willingness to answer questions thoroughly and in a timely manner.

Pros

The number of features that it has that allows my volunteers to self-schedule and print their own reports.

Cons

The customer service is AMAZING though, so it made it much easier.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Volgistics


Thank you for the review! We're glad that Volgistics can help make your job easier.

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Vickie F.

Volunteer Program Comes Alive with Volgistics

2016-12-01

The robust reporting features provide the data we need to manage the program and share the stories about the valuable contributions volunteers make in our community.

Pros

Ease of use, reporting, communication features and continuous upgrades, reasonable cost

Cons

For example, as an administrator I'd like to view coordinator information much like we do volunteers using Set-up, Other options, Volunteer list especially dates entered, last VicNet access, last activity.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ellen S.

Robust software for volunteer scheduling

2017-12-12

Easy scheduling, instant response from customer support, good reporting, amazingly complete volunteer database with so many ways to enter data.

Pros

Schedule reminders are sent to all volunteers reminding them of their assignments which is awesome.

Cons

We run a neighbor to neighbor village and we would have liked a donor and member database. We have found a work-a-round for the members, although it means more data entry on our part.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Volgistics


Thank you for the review! We're glad that Volgistics is a good fit for you, and we appreciate your feedback on the reporting features.

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Susan Q.

Solid Tool for Volunteer Ops

2017-01-25

Also useful is the ability to build custom email lists to communicate directly with work teams, and an intuitive reporting tool that allows us to export volunteer data.

Pros

Easy to set up and maintain.

Cons

None

Rating breakdown

Value for money
Ease of use
Features
Customer support

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Candice C.

Volgistics is a complete answer for our volunteer management

2012-07-30

We have better communication with our volunteers. Recruitment is so much easier and effective.

Pros

-Great features: online scheduling for volunteers, touch screen sign in, auditing, reporting, reminders, emailing sets of volunteers for recruitment. -support is consistently efficient -Billing is according to how much you use -easy to learn and implement -love the online applications with schedule feature

Cons

-help menu is sometimes overly simplistic -no direct phone number to a help desk -no training available other than the help menu

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Janet M.

Love, love, love Volgistics

2016-07-27

The scheduling feature alone is worth the price.

Pros

It's easy for volunteers to access the system.

Cons

Since I don't understand the configuration of the database it is sometimes difficult to figure out which report I need to run.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Volgistics

If you have suggestions they are open to hearing them. I would encourage it.

Source: Capterra
Helpful?   Yes   No
Read more
Shelli B.

Happy Volgistics User

2011-11-02

I HIGHLY recommend Volgistics as a database system for any group that works with multiple volunteers.

Pros

I am able to keep track of volunteers without a lot of data entry on our part.

Cons

I wish that I could scan a document and save it in a volunteers record, but I do know that Volgistics says that they are working to get this to be something that we can do.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Shandran T.

Great Customer Service

2020-05-13

It's easy to extract data from this database. Tech support and customer service is top rate!

Pros

Volgistics is easy to use, and to understand.

Cons

Might be nice to have a tie in with background checks.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Volgistics


Thank you for the review! We're glad that Volgistics has been able to make your job easier. As for background checks, we partnered with Verified First last year, you can learn more at https://www.volgistics.com/background-screening.htm

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Dave D.

Volgistics Review

2019-02-11

It certainly cuts our time in tracking volunteers, assignments and printing reports! The Volgistics support staff is outstanding!

Pros

The database is very easy to use especially after using MS Access for years !!

Cons

Haven't found anything yet - once you begin to use the program, it's well laid out.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Joanna K.

Overall good quality, but needs improvement.

2017-09-15

Ability to track our volunteers!

Pros

Easy to email and track all volunteer hours and store volunteer data for reporting purposes.

Cons

Sometimes it is difficult to navigate, but you just have to get used to it. Also continually have to upgrade or delete archived volunteers with set limits on how many volunteers you can have entered.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Volgistics


Thank you for the review, Joanna!

Regarding the timing for support, we want to let you know that we try to respond as quickly as possible. Our average response time typically hovers between 5 and 10 minutes during our support hours, and we strive to keep that number low. But, our responses aren't always sent by email automatically, so it sounds like some of them may have slipped by you. You can find any past inquiries and our responses in your account by going to Mailbox | Help E-mail.

If there is anything else we can do for you, please feel free to send an inquiry (https://www.volgistics.com/support.htm).

The Volgistics Team

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Alhassan A.

a comprehensive full circle solution for projects that depend on volunteer participation

2021-07-18

The volunteer database we generated from the application process on that first project is what we have kept recycling for the past 4 years.

Pros

Component features like the self service portal, volunteer kiosk and VicTouch work extremely well together to reduce the burden on project managers as much as possible.

Cons

The long list of features can be a bit difficult to learn and incorporate into daily use. A lot more online resources and tutorial materials could be created to make the learning curve less tasking.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Fishery company, 1001-5000 employees)

Supposedly the best - incredibly limited

2018-08-17

Pros

Its relatively simple to use, but has not changed in 10+ years

Cons

There is no mobile app. There are no API's for integrating with other software packages.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

2/10
Source: Capterra
Helpful?   Yes   No
Read more
Janet C.

Volgistics is a powerful tool! It's a great product! I heartily recommend it!

2018-12-11

Pros

o The email help (writing to a real person) is fast, knowledgeable, and helpful. o You can use as many or as few of the options as you want.

Cons

Volgistics can do so much, it is so powerful, that for individuals not familiar with databases or how to use (and tweak) them, or implement them, it might be difficult to know where to start or which of the many options to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Volgistics


Wow, thank you for the review! We're so glad that you've made the time investment for Volgistics to work well for you, and that we're able to help you accomplish your mission.

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Emily F.

Volunteer Management LIFESAVER

2012-09-05

I would advise anyone in the volunteer management field to purchase Volgistics as your management system.

Pros

The features seem endless and provide dynamic options to manage volunteers and create reports. It is extremely user-friendly and the basics are fairly intuitive.

Cons

There were a few places where their chosen terminology didn't seem totally intuitive and I had some slight trouble figuring out where I needed to be to do something, but as mentioned above the Help materials really negate any issues you may have using the product, short of needing a few extra moments to get help.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Megan R.

Full Of Features, But Heavy On The Backend

2021-04-06

However, for companies and organizations that are large and do have dedicated staff, this is an excellent volunteer management option!

Pros

You can track and keep statistics on a wide variety of things.

Cons

This software can prove very difficult to set up, especially if you do not need to track nearly everything that is possible in the platform.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
( company, 51-200 employees)

Volgistics ensures our volunteer department is organized and cohesive.

2018-02-01

Pros

Having the ability to synthesis the volunteer data at the click of a button is amazing.

Cons

I wish there were more options to jazz up the vicnet screen for the volunteer's portal.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Shanda S.

Almost too Robust

2012-03-02

For your long term volunteer management programs, this is a robust tool for a great price.

Pros

Very quick customer support, lots of ability to manipulate records and data, etc. You could spend hours on the video instruction and help topics.

Cons

For a one time special event, I want to set up a volunteer application, set up volunteer opportunities, and connect the two.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Kaylee C.

Volunteer Specialist

2017-03-08

Had a couple issues with the reporting system.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

worth 10x what you pay for it!

2017-11-22

with volunteers self scheduling, signing in and out... and the cost, it's got the features of most top of the line programs with the price that is VERY affordable.

Pros

with over 800 volunteers signing in and out every month, this has DRASTICALLY cut down the amount of time spent tracking hours, scheduling, gathering information, and communicating with volunteers.

Cons

The reporting piece is really solid for the most part, however there are some things I wish it had capacities for that are just odd.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Volgistics


Thank you for the review! We're glad that Volgistics can make your work load a little lighter!

Read more
Alison S.

Great for Volunteer Management

2019-07-23

I have not interacted with Volgistics Volunteer Management. The billing is automated monthly, and easy to manage.

Pros

It makes my job a lot easier that they can schedule themselves.

Cons

The software doesn't allow for much customization, and on the administrator end there is a bit of a learning curve to understand the terminology, and how to set everything up.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Camellia C.

Volgistics is great for some companies, but not all.

2017-06-07

We enjoyed the general benefits of using a volunteer management system for our office and volunteers, but there was not much to the system.

Pros

We enjoyed the general usage of a volunteer management system and the basic functions it allowed our office to utilize.

Cons

Volgistics needs some serious upgrades to compete with today's top volunteer management systems.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No

Response from Volgistics


Thank you for the review Camellia. Volgistics is a powerful tool and we understand it can take some time to learn the ins and outs. Many features need to be turned on in Setup before you'll see them, so it's possible you might have missed what you were looking for. If you decide to sign up for another trial, please don¿t hesitate to write to us if you have any questions regarding features or the best way to set something up.

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Faith K.

Great tool to manage and roster volunteers

2016-02-15

Great tool to manage/ roster volunteers, the system is versatile and easy to use , the support team are quick to respond and things get sorted fast. The reporting side is bit clunky .

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Kerrilee H.

Flexible, Powerful Software; Great Customer Service

2013-06-23

Thank you, Volgistics team, for this amazing tool. It has helped transform our volunteer program in just a few short months from a ragtag bunch of teenagers that showed up whenever and for however long they felt like it, to a team that accomplishes project after project, and asks for more. I find myself wishing only that you made calendar/scheduling software for our staff, too, because I'm pretty sure it would beat the pants off our current system. As it is, we'll just continue being 100% pleased with Volgistics for our volunteers!

Pros

easy to learn comprehensive features to meet your needs powerful reporting & metrics customized user experience: use the features that are helpful to you, while unused features are unobtrusive quick and helpful feedback from customer service

Cons

None, really, that we've experienced.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
James M.

Volunteering at its best!

2019-08-28

Overall we have been able to run our program more efficiently and with a better management system.

Pros

Some of the things we love about Volgistics is the ability to create our own look and feel in the management system and a linked application to the system.

Cons

We are 80% ran by volunteers and all our meals are donated by restaurants, being able to track all the volunteers and partners with our organization has been wonderful!!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Volgistics


Thank you for the review, James! We're glad that Volgistics is able to make your job a little bit easier.

Read more