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Volunteer Impact vs eCoordinator Comparison

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Overview

Volunteer management software and industry leading user support for small and large nonprofits and government agencies across...

eCoordinator is a volunteer management system designed to help recruit & manage volunteers as well as track & report on hours...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

288

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

23

5

4

3

2

1

17

6

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.6

7

5

4

3

2

1

4

3

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

Pros

The portal is easy to navigate and all the functions are accessible and helpful. The best part is the customer services.
The design is also very clean and appealing looking on both the admin and volunteer end. Customer support at Better Impact is top notch.
The customer service is outstanding. Of course the application is in the cloud and has easy to use access for volunteers.

Pros

Not enoughreviews yet

Cons

I struggle to generate reports, there are no many options, it is confusing.
The only one I can think of was it is limited for volunteers, for event category or paid staff there are no options.
I'll go in to make a simple report and get overwhelmed with the options to choose from, and I cannot remember which boxes to check to get just the right data.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review18 days ago
  • Vendor responds to reviews
  • Last review7 years ago

Key features

  • Total features34
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Assignment Management
  • Attendance Tracking
  • Calendar Management
  • Communication Management
  • Contact Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Document Storage
  • Event Management
  • Event Scheduling
  • For Nonprofits
  • Member Directory
  • Membership Management
  • Mobile Access
  • Personalization
  • Recognition Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • SMS Messaging
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Summary Reports
  • Surveys & Feedback
  • Third Party Integrations
  • Time Tracking
  • Volunteer Recruiting
  • Total features19
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Assignment Management
  • Attendance Tracking
  • Calendar Management
  • Communication Management
  • Contact Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Document Storage
  • Event Management
  • Event Scheduling
  • For Nonprofits
  • Member Directory
  • Membership Management
  • Mobile Access
  • Personalization
  • Recognition Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • SMS Messaging
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Summary Reports
  • Surveys & Feedback
  • Third Party Integrations
  • Time Tracking
  • Volunteer Recruiting

Integrations

  • Total integrations4
  • ADP Workforce Now
  • BambooHR
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn for Business
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • SAP SuccessFactors HXM Suite
  • Slack
  • Twitter
  • Workday HCM
  • Xero
  • Zapier
  • iCIMS Talent Cloud
  • Total integrations6
  • ADP Workforce Now
  • BambooHR
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn for Business
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • SAP SuccessFactors HXM Suite
  • Slack
  • Twitter
  • Workday HCM
  • Xero
  • Zapier
  • iCIMS Talent Cloud

User reviews that mention these apps

JM
AvatarImg

John M.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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eCoordinator logo

eCoordinator

A great volunteer solution...

Reviewed 7 years ago

For the last two years we have used Samaritan Technologies as our volunteer management solution and we couldn't be happier. Samaritan Technologies expertly meets every need of ours when it comes to volunteer management and coordination. Over the course of that time volunteers express to us the ease of signing up for shift work and comment positively on the overall look of the volunteer website. On the back end of the system our coordinators are able to edit different volunteer opportunities with relative ease without the need of extensive training or help from Samaritan. We highly recommend this solution to any organization that coordinates a large number of volunteers.

Pros

No pros were added to this review

Cons

No cons were added to this review

WH
AvatarImg

Wing H.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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eCoordinator logo

eCoordinator

Very good and reliable customer support and prompt replies to challenges

Reviewed 7 years ago

We have been using the Samaritan volunteer software for 44 City departments and community partners programs since 2009. We also used the Samaritan program in recruiting and managing our Richmond 2010 Ozone volunteers. Samaritan not only provides good and reliable customer services in using our purchased program, but also prompt support and solutions to the changing needs of our online volunteer management demands. The only challenge is that the staff portal in our current software version only works on Internet Explorer. However, the volunteer portal works on almost all smartphone, PC, Mac and Tablets web browsers.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

The next release of our software, version 7.5, will work on all major browsers, including Chrome. The public-facing product, eRecruiter, is also mobile-friendly.

HP
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Heidi P.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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eCoordinator logo

eCoordinator

I chose this software because it is truly a volunteer management software.

Reviewed 7 years ago

The software is fully customizable, integrates well with our website, is easy to use in a myriad of different volunteer situations, and the customer support is unsurpassed! Volunteers can easily sign up, and this makes tracking hours and keeping volunteers informed simple and quick. As an organization with multiple locations, this is the only software that could be adapted to meet our needs. As we grow and change, Samaritan has grown and changed with us in an extremely responsive manner. Our volunteer base for one of our events has almost doubled since we began using Samaritan several years ago. I highly recommend it to all of my colleagues as the best volunteer management software around.

Pros

No pros were added to this review

Cons

No cons were added to this review

KS
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Kris S.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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eCoordinator logo

eCoordinator

Experience with Samaritan

Reviewed 7 years ago

Pros- Great staff who provide excellent customer service! Samaritan is very flexible system and has been able to adapt to many various needs throughout our agency. Cons- System is so flexible I think it can cause a bit of a learning curve especially for those who have never used a volunteer management system.

Pros

No pros were added to this review

Cons

No cons were added to this review

JB
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Jamie B.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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eCoordinator logo

eCoordinator

Samaritan is a powerful management tool, client-friendly meeting our needs at every turn.

Reviewed 7 years ago

We have used Samaritan for about 5yrs; after a disappointing first attempt with another web-based program. Samaritan meets our management, reporting, and communication needs. We began with Samaritan when we consisted of three hospitals - and recently provided us with a seamless transition to add five additional hospitals who utilized two different management systems. Samaritan provides user-friendly...

Pros

No pros were added to this review

Cons

No cons were added to this review

MA
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Melissa A.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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eCoordinator logo

eCoordinator

AOC Samaritan Review

Reviewed 7 years ago

Our situation was a bit unique, in the sense that we really only needed volunteers for one particular weekend in January. We had set up the system in June, so I had many months to learn the system. I had basic training when we first set it up, but because this was my first time being in a volunteer coordinator role, I had no clue about anything. It was more of a learn as I go situation. I think...

Pros

No pros were added to this review

Cons

No cons were added to this review