Volunteer Impact vs ServiceBridge Comparison

Overview

Volunteer management software and industry leading user support for small and large nonprofits and government agencies across...

ServiceBridge field service management software can help you manage work orders, schedule jobs, create estimates, keep your...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$240.00/yr.year
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$24.50/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.7

(19)

5

4

3

2

1

13

6

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.2

(71)

5

4

3

2

1

26

39

3

1

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

Pros

The other fantastic thing, is they are constantly improving their software. They release frequent updates, and are always taking feedback about things they can add in to improve their program.
The design is also very clean and appealing looking on both the admin and volunteer end. Customer support at Better Impact is top notch.
The customer service is outstanding. Of course the application is in the cloud and has easy to use access for volunteers.

Pros

Cons

I struggle to generate reports, there are no many options, it is confusing.
Cannot fault the customer service at all. The only problem I currently have is trying to pull a list of volunteers by activities list - but the team are on it.
Ll go in to make a simple report and get overwhelmed with the options to choose from, and I cannot remember which boxes to check to get just the right data.

Cons

  • Vendor responds to reviews
  • Last review16 days ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features57
  • API
  • Accounting Integration
  • Accounting Management
  • Activity Tracking
  • Application Integration
  • Applications Management
  • Assignment Management
  • Attendance Tracking
  • Automatic Backup
  • Automatic Notifications
  • Barcode Scanning
  • Batch Processing
  • Billing & Invoicing
  • Built-In Database
  • Business Analysis
  • CRM Integration
  • Calendar Management
  • Calendar Sync with Google
  • Call Center Management
  • Certification Tracking
  • Client Management
  • Client Portal
  • Communication Management
  • Configuration Management
  • Contact Database
  • Contact History
  • Contact Management
  • Content Filter
  • Credit Card Integration
  • Credit Card Processing
  • Custom Fields
  • Custom Forms
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Extraction
  • Data Import/Export
  • Data Synchronization
  • Database Conversion
  • Digital Signature
  • Dispatch Management
  • Document Storage
  • Drag & Drop Interface
  • Duplicate Detection
  • Electronic Payments
  • Electronic Signature Capture
  • Email Distribution
  • Email Integration
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Employee Management
  • Estimating
  • Event Scheduling
  • Expense Tracking
  • Feedback Collection
  • Filtered Views
  • GPS
  • GPS Integration
  • History Tracking
  • Instant Messaging
  • Inventory Tracking
  • Invoice Management
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Location Tracking
  • Maintenance Scheduling
  • Microsoft Outlook Integration
  • Mobile Alerts
  • Mobile Integration
  • Mobile Signature Capture
  • Mobile Workforce Control
  • Monitoring
  • Multi-Channel Communication
  • Multi-Country
  • Multi-Location
  • Multiple User Accounts
  • Partial Payments
  • Permission Management
  • Personalized Profiles
  • Project Notes
  • Project Time Tracking
  • QuickBooks Integration
  • Quote Management
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Recruitment Management
  • Recurring Billing
  • Reminders
  • Remote File Access
  • Role-Based Permissions
  • Route Management
  • Route Optimization
  • SMS Integration
  • SSL Security
  • Sales Tax Management
  • Search Functionality
  • Secure Data Storage
  • Secure Login
  • Self Service Portal
  • Self-Enrollment
  • Skills Tracking
  • Social Media Integration
  • Subcontractor Management
  • Summary Reports
  • Task Scheduling
  • Team Calendars
  • Third Party Integration
  • Time & Expense Tracking
  • Time Clock Integration
  • Transaction History
  • User Management
  • User Photos
  • Website Integration
  • Work History
  • Work Order Management
  • Workflow Management
  • Total features86
  • API
  • Accounting Integration
  • Accounting Management
  • Activity Tracking
  • Application Integration
  • Applications Management
  • Assignment Management
  • Attendance Tracking
  • Automatic Backup
  • Automatic Notifications
  • Barcode Scanning
  • Batch Processing
  • Billing & Invoicing
  • Built-In Database
  • Business Analysis
  • CRM Integration
  • Calendar Management
  • Calendar Sync with Google
  • Call Center Management
  • Certification Tracking
  • Client Management
  • Client Portal
  • Communication Management
  • Configuration Management
  • Contact Database
  • Contact History
  • Contact Management
  • Content Filter
  • Credit Card Integration
  • Credit Card Processing
  • Custom Fields
  • Custom Forms
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Extraction
  • Data Import/Export
  • Data Synchronization
  • Database Conversion
  • Digital Signature
  • Dispatch Management
  • Document Storage
  • Drag & Drop Interface
  • Duplicate Detection
  • Electronic Payments
  • Electronic Signature Capture
  • Email Distribution
  • Email Integration
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Employee Management
  • Estimating
  • Event Scheduling
  • Expense Tracking
  • Feedback Collection
  • Filtered Views
  • GPS
  • GPS Integration
  • History Tracking
  • Instant Messaging
  • Inventory Tracking
  • Invoice Management
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Location Tracking
  • Maintenance Scheduling
  • Microsoft Outlook Integration
  • Mobile Alerts
  • Mobile Integration
  • Mobile Signature Capture
  • Mobile Workforce Control
  • Monitoring
  • Multi-Channel Communication
  • Multi-Country
  • Multi-Location
  • Multiple User Accounts
  • Partial Payments
  • Permission Management
  • Personalized Profiles
  • Project Notes
  • Project Time Tracking
  • QuickBooks Integration
  • Quote Management
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Recruitment Management
  • Recurring Billing
  • Reminders
  • Remote File Access
  • Role-Based Permissions
  • Route Management
  • Route Optimization
  • SMS Integration
  • SSL Security
  • Sales Tax Management
  • Search Functionality
  • Secure Data Storage
  • Secure Login
  • Self Service Portal
  • Self-Enrollment
  • Skills Tracking
  • Social Media Integration
  • Subcontractor Management
  • Summary Reports
  • Task Scheduling
  • Team Calendars
  • Third Party Integration
  • Time & Expense Tracking
  • Time Clock Integration
  • Transaction History
  • User Management
  • User Photos
  • Website Integration
  • Work History
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations3
  • ADP Workforce Now
  • BambooHR
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn
  • Microsoft 365
  • Microsoft Outlook
  • Okta
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Twitter
  • Xero
  • Zapier
  • iCIMS Recruit
  • Total integrations2
  • ADP Workforce Now
  • BambooHR
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn
  • Microsoft 365
  • Microsoft Outlook
  • Okta
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Twitter
  • Xero
  • Zapier
  • iCIMS Recruit

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Volunteer Impact vs. ServiceBridge

See how Volunteer Impact and ServiceBridge stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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