Volunteer Impact Pricing Plan & Cost Guide

Volunteer Impact

Better Software and Better Support

4.68/5 (19 reviews)

Volunteer Impact Pricing

Starting from: $240.00/year

Pricing model: Subscription

Free Trial: Available (No Credit Card required)

Unlimited administrators (does not affect price)
Subscription based on the number of volunteers and if applicable, the number of locations

View Pricing Plans Free Trial

Competitors Pricing

PX3000

Pricing model: One Time License

CoreHealth Technologies

Starting from: 10000.00/year
Pricing model: Subscription

TimeOut

Starting from: 60.00/month
Pricing model: One Time License, Subscription
Free Trial: Available (No Credit Card required)

Plum

Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Volunteer Impact Pricing Reviews

Pros
  • The other fantastic thing, is they are constantly improving their software. They release frequent updates, and are always taking feedback about things they can add in to improve their program.Becky E.Read the full review
  • The design is also very clean and appealing looking on both the admin and volunteer end. Customer support at Better Impact is top notch.Becky E.Read the full review
  • The customer service is outstanding. Of course the application is in the cloud and has easy to use access for volunteers.John O.Read the full review
Cons
  • I struggle to generate reports, there are no many options, it is confusing.Jen R.Read the full review
  • Cannot fault the customer service at all. The only problem I currently have is trying to pull a list of volunteers by activities list - but the team are on it.Emily P.Read the full review
  • Ll go in to make a simple report and get overwhelmed with the options to choose from, and I cannot remember which boxes to check to get just the right data.Jen R.Read the full review
100%
recommended this to a friend or a colleague

4 reviewers had the following to say about Volunteer Impact's pricing:

John Oppenheim

Better Impact for Volunteer Management is the best

Used occasionally for free trial
Reviewed 2019-03-05
Review Source: Capterra

I was consulting with a nonprofit that was just getting into volunteer management. Their expectations are to grow a lot over the next few years, but don't have the need to pay for that growth until they want it. I worked with their salespeople and support people to determine the best way to implement. They actually gave me support to make sure that my trial went as well as it could rather than letting me find out I didn't know much and then would contact them as most vendors do.

Pros
As a consultant I have worked with many different volunteer management systems. Many are embedded in CRM systems and that is ok for a small number of volunteers. They have developed what I consider the best on the market. Many of their customers use Raisers Edge for development and Better Impact for volunteers. I also got a free 30 trial and was treated like a new customer. The customer service is outstanding. Of course the application is in the cloud and has easy to use access for volunteers. Also, their pricing is excellent.

Cons
I really can't think of anything. At first I was a little turned off by the lack of forms, but once I got into the software I realized that the flexibility at the sub-form level makes it so you can tailor online applications about as fine as you need them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Cindy Smith

We Love Volunteer Impact

Reviewed 2013-08-16
Review Source: Capterra

We have been using Volunteer Impact for 3 years and love it! We use it to coordinate volunteer assignments for over 200 volunteers who volunteer for: one time assignments and recurring assignments. It makes communication in both directions very efficient, and tracking hours volunteered a breeze! Good value too!

Rating breakdown

Ease of use
Customer support

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Lisa Curran

Easy to use, Efficient, Vital

Reviewed 2016-05-04
Review Source: Capterra

I am the Volunteer Director of a nonprofit that literally runs on the work of volunteers. Because volunteers are so crucial to the work we do, it is imperative to have an operating system that's easy to use for both our staff and volunteers and Better Impact provides just that. I can't tell you how satisfied I am using this program. Because of this software I am now able to accurately track hours spent volunteering, the values of those hours, as well as retention rates, which will be vital in applying for grants, speaking with donors and recruiting additional volunteers. Not only is this operating system easy to use, but the support that they provide is also top notch. I receive quick responses to emails with easy to understand information and being able to call a help line is invaluable! I honestly cannot say enough great things about this software. If you are looking for a way to keep clear records of volunteers and the work they do, there is nothing better than Better Impact!

Response from Better Impact


Thank you for taking the time to share this Lisa. The whole team is happy that through people like you, we are helping make a difference.

Rating breakdown

Ease of use
Customer support

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Michele Rondot

Our Best Business Decision was to Switch to Volunteer Impact

Used daily for 2+ years
Reviewed 2016-12-08
Review Source: Capterra

Volunteer Resources with Alberta Health Services (AHS) is a provincial health organization supporting the residents of Alberta, Canada. AHS has over 14,500 dedicated volunteers helping to meet the mission, values and strategies of AHS. To us, volunteers are more than numbers. Volunteers support so many areas of AHS's work ' in our facilities, at our planning tables and in our communities. Volunteers are in our acute care hospitals, in our rehabilitation hospitals, in our home care programs, in cancer care, in mental health and addictions, in pediatric care, in continuing care and in public health programs. And to make all of this work, we needed a volunteer management software that was flexible enough to allow us to work with the site, program, or service's specific needs as well as the ability to compile data across an enterprise platform. We have fully embraced technology with the use of the online application features, the ability for volunteers to manage their own schedules and to record their own hours. And for those volunteers not so comfortable with technology, we were able to meet them on their terms. The support from Better Impact has been phenomenal.. We have a question, it is usually answered within the day. We ask for an system improvement or change to reflect our needs, it is acknowledged and given serious consideration, not just ignored. Our IT department looks at the annual bill for licencing and says 'That's it??'. The ability to access our volunteer records from a variety of platforms, means that Volunteer Resources doesn't have to be in the office to manage their business needs. Two years into our relationship with Better Impact, a review was held to evaluate the outcome of our decision to use this product. From all teams, came a resounding endorsement. It was one of our best business decisions Volunteer Resources at Alberta Health Services ever made!

Pros
Enterprise level function - ability to capture data across a variety of accounts Online application process and ability to modify based on the accounts needs Ability to have online scheduling (versus having to use a spreadsheet) Ability of volunteers to manage their own schedule and to record their own hours Ability of volunteers to print their own reports on their hours.

Cons
Our privacy team would like to see an audit tracking feature in this program, but recognize that this would have a significant impact on our costs.

Response from Better Impact


Thank you for taking the time to write a review Michele. It's a pleasure to work with Alberta Health.

I appreciate your comment on the upgrades. We've been thinking about ways we could do more outreach with each release and you'll see these in action in the new year.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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