Wagepoint Pricing, Features, Reviews & Comparison of Alternatives

Wagepoint

Simple, Fast and Friendly Online Payroll Software

4.67/5 (166 reviews)

Wagepoint overview

What is Wagepoint?

Wagepoint is small business payroll software, built especially for people who have better things to do than manually process payroll. You focus on growing your business, we’ll help you ensure that your employees and contractors are paid accurately and on time.

We help you with all the things that go into a paycheck that you never thought about until you had to pay someone. This includes hourly and salary calculations, additional incomes and deductions and direct deposit with convenient online pay stubs.

Wagepoint also simplifies your reporting and the creation of tax and filing documents. No more scrambling to generate year-end tax documents for your business and your employees. When everything’s automated, it so much easier to fill in the blanks. Depending on the type of business or compliance reports you need, we may also be able to file it for you.
wagepoint.com

Pricing

Starting from
$40/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English
Wagepoint screenshotWagepoint's the right payroll solution for my small businessWagepoint screenshotWagepoint screenshot

Wagepoint reviews

Value for money
Features
Ease of use
Customer support
  4.6
  4.5
  4.6
  4.7
Tracy Lampron, CPB

Wagepoint to the rescue

Used weekly for 2+ years
Reviewed 2020-01-24
Review Source: Capterra

Great customer service and easy use of product.

Pros
As an accounting firm that processes payroll for many clients, it's nice to have a payroll software that is easy to use. Our clients love the online portal and we love that employees can update their own personal information. Wagepoint support is great, and helps us with the set-ups that are less straight forward. Thanks to Wagepoint year ends are a breeze.

Cons
Reporting, I wish list would be that when I find a report that I like that there would be a way to bookmark the report. Also better reporting that shows the remittances made to Quebec and Federal. Right now this all in on report. Also an approval process, so that once I have submitted payroll, that there was a final approval process by the client.

Response from Wagepoint


Hi Tracy,
Thanks for the great review. Your feedback on the reports will be shared with the team.
Michelle

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Kaitlen Coburn

Must Use Payroll Software

Used weekly for 2+ years
Reviewed 2019-07-26
Review Source: Capterra

Wagepoint is our go-to payroll processor. It is super user-friendly, for both myself as the administrator and for our client's employees. We have 16 of our clients on Wagepoint, and that number is continuously growing as it's the processor that we recommend if our current/new clients are looking for a change, or haven't even started on payroll yet.

Pros
Wagepoint is extremely user friendly. They make all the functions super easy to find and navigate around the pages. Their customer support is extremely professional, and I have only ever had wonderfully helpful people. You are able to integrate to QBO and "push" your payroll journal entries to your payroll clearing account. Super easy to reconcile! Wagepoint submits ROEs, T4s, source deductions, WSIB, and EHT on your behalf. Never have to worry about manual payments!

Cons
Wagepoint is still growing, and it has some functionalities that are still in the works, such as being able to break out CPP and EI in a journal entry for separate departments, or being able to pull in project codes and times from T-Sheets to classify employee's work times automatically instead of manually. All of the basic+ functionalities work wonderfully though. The only viable method of customer support is through email, which can take a while if something is super urgent. Calling in can get you an 'urgent' status, but you still have to wait for someone to contact you back instead of being able to talk to someone on the spot.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jason McDonald

Waste of Time and Money

Used daily for 1-2 years
Reviewed 2019-07-20
Review Source: Capterra

Run away!

Pros
It had the appearance of functionality. At first, I thought they understood the withholdings and filings that needed to be made.

Cons
We had issues from the moment we started the setup process (which was not as straightforward as the web site led us to believe ). Many things needed to be clarified and corrected after the setup process and Wagepoint was not available for quick contact most of that time. Customer service is nearly non-existent. But the final reason we left was that their ACH processor, NatPay, suggested our business was related to products we have nothing to do with and WITHOUT PROVIDING ANY DATA placed the burden of proof on us. This happened without warning and Wagepoint simply parroted their inquiry. In fact, the evidence they asked from us was our URL, as if that would have proven anything. I could have given them any URL I wanted. This silly request from an already difficult little Canadian company (Yes, based on Nova Scotia) was not worth my time, trust, or effort and we fired them. Now, we pay them nothing to do what we were already half-doing to begin with to support our completely legal and ethical company that has nothing to do with the shady business they suggested. I would disagree with the user whose review stated you get what you pay for with Wagepoint. I did not pay to be irritated by a service company.

Response from Wagepoint


Hi Jason,

I'm sorry to hear that you didn't have a good experience while getting set up with Wagepoint.

As a payroll company, we are required to put all prospective customers through rigorous screening before we can do business with them. While we're attempting to better our processes, there are times when legitimate companies get caught in the risk filters. This might be the case with your company. Unfortunately, as a company policy, we cannot override those decisions. I understand your frustration and I'm sorry that we couldn't work with your business.

Sincerely,
Shrad Rao, Wagepoint CEO

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Gerry Kennon

Service Extraordinaire!

Used occasionally for 6-12 months
Reviewed 2019-11-04
Review Source: Capterra

The AWESOME support team provides answers almost instantaneously for any questions or concerns. This type of response and caring are beyond my wildest dreams. Very seldom have I had to wait beyond 24 hours for a response, which may ask for further clarification of the question or it could be the needed answer and action requirements are spelled out for dealing with the problem at hand.

Pros
Wagepoint is very user-friendly and intuitive.

Cons
Silly as it may sound.....the pulldown menus....not being able to use the "triangle" and having to just click into the box has played havoc with my mind. There used to be a "knowledgebase" where you could go and easily find a solution to your problem without having to overthink how I need to ask the question to get an answer, before having to send out a note to the support team. This has now gone by way of the dodo bird and quite honestly I feel it should be revived.

Response from Wagepoint


Hi Gerry! Thanks so much for your positive review.

In relation to your concern about our knowledge base - we switched systems a few months back, so the KB is now housed at wagepoint.kayako.com. You'll be able to find all our updated articles there for your reference :)

We appreciate you being a customer and sharing your feedback! Please reach out if you have additional questions or recommendations.

Thanks again!
Erika

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Markus McDaniel

Wagepoint Rocks!

Used weekly for 2+ years
Reviewed 2019-10-18
Review Source: Capterra

I very much enjoy Wagepoint - and if there's any struggles or questions, the support team is a quick email away. Their support team finds you the answer and actually helps you, which is why I didn't bother using QBO's built-in payroll... Their support team is nowhere near as helpful as Wagepoint's.

Pros
Compared to other softwares, Wagepoint sorts things in logical places, which in turn makes things easy to find. Learning the layout comes with ease. The auto source deduction remittances have also been a huge life saver - less things to worry about!

Cons
If there was a con, like a missing report or details we wanted to see, we simply suggested and asked if something like that could be created... And a couple months later, they actually made it happen!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Wagepoint pricing

Starting from
$40/month
Pricing options
Free trial
Subscription
View Pricing Plans

Wagepoint is available to small businesses across North America. The plans are priced as follows:
US Customers: ($20 base fee + $2 per employee) per payroll
CA Customers: ($20 base fee + $2 per employee) per payroll
Everything is included - direct deposits, government remittances (CRA & WCB) / reporting (Federal, State and Local taxes), year-end T4s and W2s, online paystubs and everything else a small business needs from a payroll perspective.

Wagepoint features

API (497 other apps)
Activity Dashboard (416 other apps)
Activity Tracking (255 other apps)
Applicant Tracking (302 other apps)
Automatic Notifications (375 other apps)
Customizable Branding (290 other apps)
Customizable Reporting (293 other apps)
Data Import/Export (282 other apps)
Employee Database (273 other apps)
Employee Management (340 other apps)
Employee Onboarding (240 other apps)
Employee Portal (245 other apps)
Employee Self Service (243 other apps)
Performance Management (228 other apps)
Real Time Reporting (252 other apps)
Recruitment Management (253 other apps)
Reminders (257 other apps)
Reporting & Statistics (431 other apps)
Self Service Portal (301 other apps)
Third Party Integration (331 other apps)

Videos and tutorials

Additional information for Wagepoint

Key features of Wagepoint

  • Cloud based payroll software
  • Easy Company & Employee Setup
  • Employees & Contractors
  • Hourly & Salaried Employees
  • Direct Deposits
  • Government Remittances
  • Year-end W2s (US) and T4s (CA)
  • Federal, State and Local Tax Reporting
  • Paperless Paystubs
  • Employee Access
  • Workers Compensation (CA)
  • Default Payroll Withholdings
  • Company Deductions
  • Company Income Codes
  • A+ Customer Service
View All Features

Benefits

• No setup fees, no year-end fees and definitely no contracts.
• Pay contractor or employees — hourly or salary.
• Let workers access pay stubs and tax documents through an online portal.
• Secure, 256-bit encryption.
• Convenient in-app support.