Wagepoint Pricing Plan & Cost Guide

Wagepoint

Simple, Fast and Friendly Online Payroll Software

4.63/5 (204 reviews)

Wagepoint Pricing

Starting from: $40.00/month

Pricing model: Subscription

Free Trial: Available

Wagepoint is available to small businesses across North America. The plans are priced as follows:
US Customers: ($20 base fee + $2 per employee) per payroll
CA Customers: ($20 base fee + $2 per employee) per payroll
Everything is included - direct deposits, government remittances (CRA & WCB) / reporting (Federal, State and Local taxes), year-end T4s and W2s, online paystubs and everything else a small business needs from a payroll perspective.

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Wagepoint Pricing Reviews

Pros

  • Our clients love that the employees have their own log on to retrieve paystubs and annual T-slips and W-2 slips. Overall - best quality payroll service out there.Monika L.Read the full review
  • Wagepoint is the most efficient, easy to use, cost-effective and accurate payroll service on the market. The reporting is great and the support team is fantastic.Monika L.Read the full review
  • I real appreciate Wagepoint Support Team's help. The excellence of the support team is the top reason for me to recommend Wagepoint to my clients.Jane J.Read the full review

Cons

  • OMG I am fuming mad writing this review. They make me so angry, and I am not an angry person.Craig M.Read the full review
  • We run into issues with this when converting clients sometimes that result in pay disruptions for employees.Jaclyn W.Read the full review
  • Sure, but that'll cost you upwards of $100. Additionally, the reports failed to indicate my corporate FICA contributions, so I almost missed taking that substantial deduction.Rory S.Read the full review
94%
recommended this to a friend or a colleague

25 reviewers had the following to say about Wagepoint's pricing:

Anonymous

Great for small business and startups

Used monthly for less than 6 months
Reviewed 2019-01-14
Review Source: Capterra

If you want to try running payroll by yourself Wagepoint is the way to go!

Pros
It's simple jet flexible and powerfull tool with clear and affordable pricing model.

Cons
Only US and Canada are supported right now.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Alita D.

Great option for Payroll

Used weekly for less than 6 months
Reviewed 2020-09-16
Review Source: Capterra

Wagepoint is a great option for companies that don't have payroll included in their accounting software. It has knowledgable tips and customer support so someone unfamilar with payroll would be able to run a simple payroll.

Pros
Wagepoint was easy to use, very intuitive, and worked well without issue. Their customer service and tutorial videos were very helpful for harder applications.

Cons
The cost of Wagepoint ended up being an issue for the company as it was much cheaper to go with an option included with our accounting software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Simon T.

Easy to use software , great support and customer service.

Reviewed 2016-07-24
Review Source: Capterra

i am tech and payroll illiterate. This software is easy to use and offers great support within the software and from the company.

Pros
Ease of use, functionality, low cost.

Cons
N/A

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Nanditta C.

Excellent for a small business.

Used monthly for 2+ years
Reviewed 2021-08-30
Review Source: Capterra

Pros
Ease of use. Excellent customer support. We went from manually processing payroll to WagePoint. Perfect move for us.

Cons
As a small business, the price is a bit high. However, the value is what has made it fine for us.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Chase R.

Excellent service for the price

Used monthly for 1-2 years
Reviewed 2016-07-20
Review Source: Capterra

After having an awful experience with a large payroll processing company (e.g. numerous errors), I decided to venture out to find an alternative. I found Wagepoint after searching for reviews and found they were a great match for what I needed. Simple and cost effective payroll processing, geared towards small/mid-sized business. For the price, there's really nothing that compares. I'm able to have full control over how my payroll processes each month, leaving out the possibility for any blatant human error other than my own. Payroll should be simple and should not come with a large fee. I saw an 80% reduction in payroll fees after making a change to Wagepoint, and at the same time I was far less frustrated with my experience processing payroll each month.

Pros
Price, ease of use, and customer service.

Cons
None at the moment.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Craig M.

RUN RUN RUN AWAY

Used monthly for 1-2 years
Reviewed 2020-03-17
Review Source: Capterra

Terrible. Spend an extra 5-10 per month and go with a company that will actually help you out. I have done payroll for over 20 years. Ive done it by hand and have used other companies. I decided to try to save some money and went with wagepoint. BIG mistake and ended up costing me more. I had an issue on one of my end of year forms that needed to get fixed. simple fix. or should have been but getting a hold of someone that knew what needed to be done and then actually getting them to do it was a nightmare. On top of that they charged me $400 to have it done. Fine, I paid it. It was partially my fault. They were supposed to make all the corrections and make the corrections so it wouldnt happen again. NOPE!. Shame on me I continued to use them for the next year. Lo and behold the next year the same thing happens and then they want to charge me again to have it fixed when I already paid them to fix it the first time and they never made the changes. OMG I am fuming mad writing this review. They make me so angry, and I am not an angry person. PLEASE do yourself a favor and go with someone that will actually help you out and not try to rip you off and charge you twice for something.

Pros
price is the only good thing about their service. Despite the price I would never ever recommend this service to someone. The customer service TERRIBLE. Don't ever expect a phone call back.

Cons
Zip, zero, zilch customer service. The customer service terrible. The user interface is not very good either.

Response from Wagepoint


Hi Craig,
First, let us apologize. Second, let me pass this directly to our head of support who will reach out to speak with you directly.
Michelle

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Virginia M.

Wagepoint Payroll System Review

Used weekly for 2+ years
Reviewed 2019-11-08
Review Source: Capterra

Ive been using wagepoint for over 3 years and I love it and use it with all my clients that need payroll services

Pros
Ease of use and excellent customer service and price

Cons
Possibly the fact that I havent integrated it with QBO but I havent tried recently

Response from Wagepoint


Hi Virginia! Thanks so much for your review.

We're glad you're having a positive experience so far. If you're looking to integrate Wagepoint with your existing QBO account, you can follow our step-by-step guide to get yourself set up: https://wagepoint.kayako.com/article/58-quickbooks-online-integration

Hope this helps! Thanks again for being a customer with us :)
- Erika

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anika J.

Great so far!

Used weekly for 1-2 years
Reviewed 2019-11-25
Review Source: Capterra

Pros
It's been a year since we came onboard and we couldn't be happier with the product and the level of customer service their team provides. We used ADP prior to Wagepoint and running each payroll was just dreadful. Wagepoint is superior to ADP and running payroll with Wagepoint is really simple and smooth. We are glad that we made the switch a year ago.

Cons
No major downside, their price is on point.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Brett B.

Easy to use and friendly help when needed

Reviewed 2015-10-23
Review Source: Software Advice

Pros
I like the reasonable cost and the friendly customer service.

Cons
I haven't had any negative experiences as of yet. They seem to have all the options of the more expensive software without any downside that I have seen.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Isaac S.

Very pleased

Used weekly for 1-2 years
Reviewed 2020-12-03
Review Source: Capterra

I have been very pleased with the level of support I have received. In particular, Wagepoint did a great job solving an issue after the recent transition in November 2020 out of "QBO advanced payroll."

Pros
I am grateful for the automatic export of journal entries to QBO and the employee classing features which help a lot with management accounting and generating reports.

Cons
The setup is a bit challenging and the price is a bit steep for my smaller clients.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Christopher F. A.

Amazing Full Features Automatic Payroll!

Used monthly for 1-2 years
Reviewed 2018-09-25
Review Source: Capterra

It's been excellent and I hope to stay with them for years. I'm able to run my business without worrying about the headache of payroll.

Pros
I decided on this product just for the automatic tax filing of the 1099s/W2s and quarterly reports on my behalf. Anything to help save me time from doing any tax work is fully appreciated. The website actually goes well above and beyond with the free reports you're able to generate for your needs, the flexibility of modifying payments and running one time payments, it's so fully featured I'm amazed at how it's able to stay so cheap and offer so much.

Cons
If I had to name one thing it would be the lack of easy documentation for doing more complex payroll activities, such as garnishing an employee for child support but a simple email to their support email and I got my answer.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Shivam Rajdev

WagePoint Pay usage at Analyze Re

Reviewed 2013-10-31
Review Source: GetApp

We have been using WagePoint Pay since June 2013 and are very happy with it. The on boarding process was quick, the customer service is excellent and the costs are reasonable for a start-up such as ours. It takes me literally 30 seconds to do my payroll and this very important to me given the time constraints for other critical tasks. I would recommend Pay to anyone looking for a great system to meet any of their payroll needs.

Pros
1. Fast 2. Affordable 3. Excellent Customer Service

Cons
None!

Response from Wagepoint


Hi Shivam,
Thank you for all your kind words - it's great to have customers like you using our application.
Cheers,
Leena

Rating breakdown

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Ricky P.

Good option for online payroll

Used monthly for 2+ years
Reviewed 2019-03-26
Review Source: Capterra

Pros
Decent piece of software if you are looking to complete your payroll online, very good features and nice support to help if you get stuck

Cons
Much rather have this payroll as part of my accounting system like Xero which includes payroll. Also price is per payroll rather than per month and i find this not as flexible.

Response from Wagepoint


Thanks for the feedback, Ricky.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Conrad M.

Look no further, this is the one!

Used monthly for less than 6 months
Reviewed 2019-02-22
Review Source: Capterra

I had a support call on President's day and the lady on the phone was super nice and patient given my weird request. It would be nice if there was a built in gross up function whereby I could get the net what I wanted it to be, but this is probably not a feature that many request.

Pros
Least expensive payroll but doesn't skimp on features or support. I use Xero and Xero has an integration for Wagepoint, which is great if you want to escape the expensive near monopoly that is Quickbooks/Intuit. For the life of me I don't know why Xero chose Gusto over Wagepoint as their payroll partner of choice.

Cons
Somewhat counter-intuitive menu. After pay dates you go to hourly even if you don't have hourly employees, but it's simple when explained, you just hit 'Next'.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Does everything you need

Used weekly for 1-2 years
Reviewed 2019-12-04
Review Source: Capterra

I recommend Wagepoint to all my clients. It is easy to reach customer support and use.

Pros
This software does everything you need it to do - it definitely competes against the market leaders (Ceridian, ADP) and is significantly less expensive.

Cons
I would like some more advanced reporting options.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Kevin M.

Great value for money for small business

Used monthly for 2+ years
Reviewed 2021-11-01
Review Source: Capterra

Superb experience overall... wish all my experiences with SaaS providers was a strong.

Pros
Easy to use and good selection of reports. Easy setup for new employees and handy employee self-serve portal for paystubs + T4. As a small business with avg 10 employees Wagepoint is a low cost solution with all the features we need. Customer service has always been quick and great whenever needed. They responded quickly during the pandemic to incorporate federal wage subsidy programs which was amazing... saved us a tonne of hassle. Recently released ROE enhancements will be great when needed too.

Cons
Almost nothing we don't like based on our requirements.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Ashok K.

Great payroll service for start-ups and small business

Used monthly for 1-2 years
Reviewed 2016-07-20
Review Source: Capterra

My company has been with Wagepoint since early 2015, and I've had a good experience with them so far. On the rare times when there was an issue that needed attention, their customer support was very responsive.

Pros
Wagepoint's pricing model is very attractive for new businesses such as technology start-ups. The set up process is very streamlined and can be done mostly online. Also, the web site interface for processing payroll is extremely easy to use. Completing a payroll run takes me less than 5 minutes on average.

Cons
Wagepoint hasn't been around as long as the major players in the payroll processing industry, so their offering isn't as extensive as the large payroll services. But they are a solid choice for small to medium sized businesses.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Samantha W.

Excellent payroll software - time savings means $$ savings!!

Used weekly for less than 6 months
Reviewed 2016-07-20
Review Source: Capterra

Love this software and how it works with QBO. I have seen a significant time savings when compared to using QBO payroll just in data entry of hours.

Pros
Takes care of stat holidays, ROE's and departments! Paying source deductions and WSIB for clients means reducing any chance of missing payments and incurring interest and late fees! Huge time savings when compared to using QBO payroll alone.

Cons
Would prefer to see time in the review of payroll before confirmation instead of just dollar values - would make review quicker and easier when manual entry is used.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Dan J.

Wagepoint, payroll software

Used monthly for 1-2 years
Reviewed 2016-07-20
Review Source: Capterra

Very easy to use, completely on-line accessible and extremely cost effective, all focused on small business customer needs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Michael S.

Top Canadian Option for Payroll

Used weekly for 1-2 years
Reviewed 2019-10-24
Review Source: Capterra

It is the only payroll software I use for my clients and is the recommendation I make to others when consulting on payroll software. Wagepoint is a great company with incredible people. In the past 18 months I have been using Wagepoint I have had nothing but incredible service and happy clients.

Pros
Customer support is incredibly fast, efficient and knowledgeable. Product is easy to use and thus my recommendation for small business owner's doing their own payroll. Reports are better visually than other payroll providers. Great value for money.

Cons
I don't like the prefill on the stat holiday calculation based on 1/28. In reality stat holidays are bit trickier to calculate in Alberta than a straight formula.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Laurie V.

Exceptional Customer Service

Used weekly for 2+ years
Reviewed 2021-10-26
Review Source: Capterra

Impressive customer service. I've used it for years, and I find they are quick to respond if you have questions or concerns. I had a problem yesterday trying to get a new employee paid (which had absolutely nothing to do with Wagepoint). Instead of telling me "sorry, you need to fix this on your side before we can pay them", they came up with a resolution within three hours of me calling the customer service line as well as keeping me updated every step of the way. It involved a couple of other departments to sort it out so the speed of finding a resolution was amazing - just killer customer service by their entire team! Can't thank them enough and highly recommend Wagepoint.

Pros
It's simple to set up and extremely easy to use; easily exported into accounting software (Xero), therefore saving a ton of work posting manual payroll journals. It's also very cost effective compared to other providers.

Cons
It would be great if the departments assigned in to employees exported over to the department field in Xero. Department is noted in the description though, so it's straightforward to add it myself, but would be good if that was automated. I'd also like to see employee self-onboarding i.e. I enter name, SIN, salary and the employee gets invited to input the rest of the info.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Rory S.

The epitome of getting what you pay for

Used monthly for 1-2 years
Reviewed 2020-11-04
Review Source: Capterra

The customer service is atrocious; I have an email chain documenting unimaginable buffoonery. The height of their incompetence would be hilarious on a show like The Office: I emailed to confirm they weren't making tax filings for a quarter (as I was in the process of transitioning to a competent service). They left me a voicemail that unfortunately the filing had already been made because apparently I hadn't clicked the proper toggle on the website, even though I'd requested from customer service several months earlier that the filings be suspended. I asked to have the filings emailed to me immediately to confirm what was filed. They refused, saying it would be posted to my account within a few days (but after the filing deadline, of course). When the filings still weren't posted by then, I asked where they were. Another rep responded that they were under the impression I didn't want the filings made, so they hadn't been done. If I'd like the filing done, they would - but charge me $75 since it was a $0-filing. I called and reached a receptionist who claimed he could only take a message and was unable to transfer me to a human being. Roughly a day later, a 3rd company rep emailed to report they'd made the filing (for free bc of the "confusion" but w/o actually consulting me on how I wanted to handle the situation). When asked how they planned to address the late-filing penalties, they warned that the responsibility for timely filings was "ultimately" mine. Are you kidding me?

Pros
I was initially attracted to (and eventually chose) this payroll provider for its simplistic cost structure: $22/payroll with all tax filings included. That turned out to be false - if you don't run any payrolls in a quarter, the cost for literally filing a bunch of $0s more than triples to $75. Additionally, I initially liked what I thought was a straightforward and user-friendly interface. That also ended up being false, with the clunky functionality not allowing for granularity such specifying which filings to make in a quarter or personalizing reports.

Cons
It's incredibly clunky, unable to be personalized and reports seem designed to be confusing and not align with each other. Want to specify that a tax filing not be made with one agency this quarter? Too bad; it's all or nothing. Want to compare quarterly tax filings with payroll reports? Sorry; they're formatted completely differently and unable to be modified. Want just a comprehensive year-end report? Sure, but that'll cost you upwards of $100. Additionally, the reports failed to indicate my corporate FICA contributions, so I almost missed taking that substantial deduction.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Stacy G.

Makes things really easy

Used weekly for less than 6 months
Reviewed 2016-07-25
Review Source: Capterra

We've switched over to Wagepoint this year and are very happy with the service. The platform seems to be missing some features that the dev teams are adding, but the bulk of the system is there already. Customer support is top notch and fees are affordable. Really looking forward to seeing how it matures.

Pros
Easy to use, quick to setup, makes payroll painless and offers features that are quite useful (reverse net salary calculators, things like that)

Cons
It is missing some accounting features that would be extremely helpful for small businesses moving to their platform. Things like tracking banked vacation (and how much has been spent to date) on salary wages, and a wizard for configuring year-to-date amounts when migrating from another payroll system in the middle of a year. You can do these things but it requires correspondence with customer support to have them manually fix them for you. I am told that their dev team is working on solutions already though, so pretty soon we should have this functionality.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

Set it and forget it Payroll Management

Used monthly for 1-2 years
Reviewed 2019-06-20
Review Source: Capterra

Pros
Incredibly easy to use, detailed software for payroll. Their customer support is unparalleled, always extremely responsive and helpful if I have a question. For a small business of just one employee, it's literally "set it and forget it" - everything is taken care of from payroll to taxes to reports for a VERY reasonable cost!

Cons
Nothing - It's been an incredible product that I would recommend to anyone!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Bill R.

Great solution for small businesses

Used monthly for 1-2 years
Reviewed 2021-06-24
Review Source: Capterra

I started using wagepoint as part of Quickbooks Online advanced payroll. When QBO decided to do their own advanced payroll, I decided to convert to wagepoint directly. We are a small business and I don't have the time to stay on top of payroll and tax - wagepoint does this for me so I can focus on other aspects of our business. It is incredible value for money.

Pros
Wagepoint is very easy to use. The step by step process is great for owners/managers who have little time to spend on payroll. Also, the email reminders about payroll deadlines ensure we don't miss cutoffs.

Cons
I would like more control over basic account features. For example, I cannot seem to be able change the email address associated with my admin account.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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