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Wave Payroll

Payroll solution for small businesses

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Wave Payroll Pricing, Features, Reviews and Alternatives

Wave Payroll product overview

Price starts from

$

20

/momonth
Per Feature

What is Wave Payroll?

Wave Payroll is a payroll management solution designed to help small businesses simplify and automate payroll processes, as well as stay compliant with taxes and deductions. With Wave Payroll, users can track and manage vacations, benefits, and overtime accurately and efficiently, and provide users with quick access to accurate pay stubs and reports. As a cloud based solution, Wave Payroll gives users the flexibility to access and manage payroll information anytime, anywhere, via any internet-enabled device.

Key benefits of using Wave Payroll

  • Wave Payroll manages vacations, bonuses and other benefit calculations, and provides accurate pay stubs and reports.
  • In Canada, New York, California, Florida, Texas, Illinois, Virginia, North Carolina, Tennessee, and Washington, Wave’s complete payroll tax service can automatically pay and file state and federal payroll taxes.
  • Payroll journal entries automatically record as Wave Payroll connects seamlessly with the rest of a Wave account.
  • Supports direct deposits, allowing users to make deposits directly to employee your bank accounts quickly and reliably.
  • Employees can log into Wave securely to access their pay stubs and tax forms, and manage their contact and banking information.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat
    Phone Support
    FAQs/Forum
    Knowledge Base
    24/7 (Live rep)

    Training options

    Videos
    Webinars
    Documentation
    Live Online

    Wave Payroll pricing information

    Value for money

    4.0

    /5

    52

    Price starts from

    $

    20

    /momonth
    Per Feature

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Gusto
    Value for money
    #1
    Rippling
    Value for money
    #2
    Breezy
    Value for money
    #3
    Wave Payroll
    Value for money
    #4

    Wave Payroll features

    Functionality

    3.9

    /5

    52
    Total Features17 2 categories

    Most valued features by users

    Self Service Portal
    Reporting & Statistics
    Activity Dashboard
    Reminders
    Compliance Management
    Benefits Management
    Payroll Management
    W-2 Preparation

    Functionality contenders

    Gusto
    Functionality
    #1
    Rippling
    Functionality
    #2
    Kudos
    Functionality
    #3
    Wave Payroll
    Functionality
    #4

    Wave Payroll users reviews

    Overall rating

    4.4

    /5

    52

    Positive reviews

    79%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7.75/10
    Rating distribution

    5

    4

    3

    2

    1

    37

    4

    7

    1

    3

    Pros
    Wave Accounting is definitely one of the best companies for accounting, and their payroll app has really come out on top. It's easy to use, easy to learn, and the user experience is optimal.

    AA

    Ashley A.

    I love that it is easy to use and figure out. Costumer service is helpful.

    SK

    Shannon K.

    Overall the experience has been a great one, it has been reliable for the last year.

    BN

    Britta N.

    Cons
    It is really ugly and you can't customize the features and the service, because it doesn't left you enough control over the payroll.

    AM

    Anyugel M.

    Negative option for signing up. Lack of user friendly interface.

    AR

    Anonymous Reviewer

    We cancelled our subscription because the system cannot process QC payroll.

    BH

    Barbara H.

    Overall rating contenders

    Gusto
    Overall rating
    #1
    Rippling
    Overall rating
    #2
    Wave Payroll
    Overall rating
    #3
    7shifts
    Overall rating
    #4
    Overall Rating

    Good until you Deactivate

    Reviewed 3 months ago

    Transcript

    Barbara H.: Hello, my name is Barbara. I am a human capital manager. I would rate Wave probably about...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    If was any simpler it'd be illegal

    Reviewed 3 years ago

    Super simple. We were actually able to get everything set-up in 4 hours, not missing a beat, employees were paid on time and reporting cash in - cash out doesn't require a degree from MIT.

    Pros

    I can't even begin to say how SIMPLE it is! I was looking for something that my Daughter and Wife could use to do AR/AP as well as payroll. It took me literally 4 hours to get 237 employees added with their payroll information. Didn't miss a payday :-)

    Cons

    The invoicing was/is clunky. You only have 3 designs to choose from. I haven't found a way to import designs from another invoicing software that I was using. I'd kind of like to just have one......but it's not too important right now.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Wave is better than Xero & QuickBooks

    Reviewed 2 years ago

    My overall experience has been spectacular. It was easy for me to add bank accounts and integrate other key extensions. I prefer this over Xero only because it's free and easy to use on both mobile and desktop. It's packed with many things that I still have to explore when I get the chance. I think everyone should give this software a shot before they decide on moving on to a paid platform.

    Pros

    I like that it's completely free and has many easy aspects of adding receipts, reporting, tracking your expenses, bank accounts and more. I compared it with other bookkeeping software and Wave is the best because it's free and does the same things as other platforms but more. I will mainly be using this in my business to keep track of taxes and file it accordingly.

    Cons

    There are no cons for me for this software as I recently started using it. I think the only thing they should do is continuously adding more features and updates.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Payroll Review

    Reviewed a month ago

    On a general note, the wave payroll dashboard always give a quick caption of all payroll related information. The application is one of the best.

    Pros

    Wave payroll is a software used by small/medium scale business owners to pay the wages of their workers or contractors. It has been simplified to a level that it saves time and money while one will still access high quality payroll facilities. I am very comfortable with wave payroll because it connects to other wave application like wave accounting but not to third party. It is easy to understand and easy to manage income and expenses.

    Cons

    It is not completely free. It is not easily accessible I.e wave payroll don't have an app that work on Andriod and IOS devices. It cannot be accessed without adequate internet connections.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend3/10

    Share this review:

    Nice on the eyes, poor on performance

    Reviewed 10 months ago

    You get what you pay for. Great for when things were super, super simple, but at 11 employees, I'm ready to ditch for something that can really help us when we really need it to just work. Wave doesn't.

    Pros

    User-facing pages are nice looking, invoices and other docs look professional.

    Cons

    Customer service is mainly by chatting with a bot. They have no help pages. The bot is generally useless and we have to eventually email for support. They have no phone support at all. Off-boarding a dismissed employee makes it look as if they have not thought through the process. Beneath this all the time is the constant annoyance with how long every operation takes. Their site is noticeable slow compared to many others, and for just about everything.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Great product till you need to contact support!

    Reviewed 3 months ago

    good till you need support

    Pros

    I've been a customer since 2017 for our tech company. Generally this is a great software. But their support is just plain horrible. They don't have a number you can call. Their Help Center is mediocre at best and their live agents are accessible that provides inaccurate time estimates. For example, it told me 6 mins to talk to someone. It's been 45 mins and no progress. Also, I've had to email them 3 times regarding this issue in the past 7 days and no response so far.

    Cons

    Support is simply not there. No phone number to dial. Their bot is decent but has crapped out on me a few times. Their agents are poorly educated.

    Wave Payroll FAQs and common questions

    Wave Payroll has the following pricing plans:
    Starting from: $20.00/month
    Pricing model: Subscription
    Free Trial: Available


    Wave Payroll has the following typical customers:
    Freelancers, Non Profit, Public Administrations, Small Business


    Wave Payroll supports the following languages:
    English


    No, Wave Payroll does not have an API available.


    Wave Payroll offers the following support options:
    Email/Help Desk, Chat, Phone Support, FAQs/Forum, Knowledge Base, 24/7 (Live rep)

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