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WebHR Logo

Everyone's Favorite All-in-One Social HR Software

WebHR Reviews

Overall rating

4.3

/5

531

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.19/10

Reviews by rating

Suggested alternatives

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Pros and cons

Best thing is that the WEB HR team is very helpful, friendly, cooperative and supportive. Their response time to any of my queries is quick and they never leave you hanging.
It's very good software is very good and the support team is very supportive at all ends.
Simplicity, and the low price are strong reasons to consider the app. The additional features like payroll and performance are good reasons for considering this app.
This softwards mobile compatibilty is very weak and Also i am unable to see which days I have worked.
Some of the terminology is more british, which is silly to complain about.
Bad organization on the website. For example, there is no a link that is created when I would love to check all employees, also you can't open some specific profiles on the new tab which is bad.
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531 reviews

Recommended

PS
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Pia S.

Information Technology and Services, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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An All-Inclusive Platform To Manage Employees

Reviewed 2 years ago

It tracks time, onboarding, and leaves. It is an all-inclusive piece of software that can be used to handle the necessary data processing from the beginning of a career through retirement. Strong, 24-hour help is available online.

Pros

It makes sure that everything is available to management and staff. It keeps you informed on the most recent HR news, regulations, and changes. It is intended to be used by all Organizational departments, not just the HR team. The customer support is outstanding.

Cons

The application's compatibility with mobile devices is quite poor. Except that I can't think of any drawbacks to WebHr. They provide excellent service, so I can always find what I need.

MB
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Marion B.

Semiconductors, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Excellent Customer Service!

Reviewed 2 years ago

Once your organization is set up, changes continue to happen and the Customer Service Department (especially [SENSITIVE CONTENT]) was more than helpful with getting them done.

Pros

From the employee perspective, very easy to record vacation/sick time

Cons

A little repetitive during onboarding setup

ET
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Eduardo T.

Management Consulting, 1-10 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Decent HRIS

Reviewed 3 years ago

It's a great product at a decent price. It does add up for organizations with large populations. Evaluate your needs and check the pricing. I appreciate that they add functionality without adding to the price.

Pros

It allows admins to manage employee info, PTO, company calendars, some capacity planning and document storage (for things like contracts). As an admin, you would appreciate that data collection will mostly come from the employees filling in their own records. You just need to manage it. There are also reports, so you can get valuable insights on the big picture.

Cons

There was a learning curve, so some training was needed to get employees used to it. Video demos work best to get people to try out the functions with some guidance.

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Kris R.

Management Consulting, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Comprehensive but modular offering that suits any business requirement

Reviewed 6 years ago

We have a number of projects with different characteristics and WebHR is flexible enough to be applied across them all.

Pros

Can select only the modules required. simple and intuitive User Interface. Easy to administer. Training new employees is quick and easy. Roles and permissions are easy to change and changes are instant.

Cons

occasional unexplained bugs with user accounts, particularly on the mobile application. Multi-languages not available on the mobile application. Subscription fees don't reduce as the number of users increases (no savings for scale offered).

MY
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Marietta Yvette R.

Outsourcing/Offshoring, 501-1,000 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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WebHR - RCG Global Services (for improvements)

Reviewed 6 years ago
Pros

It is easy to navigate things, very straight forward on functionalities you need, eg. reports - employee hours summary. I can already access this even if I'm in a restricted client network.

Cons

A few of the things which I don't like: * Display of Late Comers Summary on Timesheet Board - as I am deployed to client, I do not tracked my timeout on daily basis. So seeing this list report that tells me I'm absent is a bit off. I hope there is a way that employees deployed to client may opt for this type of feature, eg. time in/out tracker. * Requires mandatory time-in even on Timebank -- since...

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Arifur R.

Information Technology and Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Complete Solution for Ogranization

Reviewed 6 years ago

Project management, Task Management, Resource Schedule, We can calculate Employee Performance Evaluation.

Pros

Web HR is very good solution software for HR. it's only not for HD also can we use Project management, Task Management, Resource Schedule, We can calculate Employee Performance Evaluation. Best one

Cons

Project management Task Management Resource Schedule Leave Approval

GC
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Geneva C.

Information Technology and Services, 501-1,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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WebHR Experience

Reviewed 6 years ago

I use WebHR everyday at work since this is where I get data and I'd say it is reliable. I can run report in just seconds which is way better than what we had before with our old system. I admit it was quite a struggle at first since we had to specifically request to customize some features which were not initially available but overtime as new functions were added, the process became smoother and more user friendly. So all in all, the shift to WebHR was worth it in the end.

Pros

It is accessible anytime anywhere as long as there is internet which is quite convenient. It's fast and reliable as well especially when running reports with huge amount of data.

Cons

When they do updates, some customized features gets messed up and we need to contact them again to correct it, which sometimes could take a while.

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Verified reviewer

Computer Software, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Using it for almost 2 years now and...

Reviewed 6 years ago

Honestly 2 years ago I reviewed around 20 tools, selected WebHR and never regretted regarding decision I made. Keep it up, WebHR Team!

Pros

I like how flexible WebHR is. It allows achieving almost every goal we have within our org. WebHR is growing rapidly and the most of all I like their support. Those guys helped us a lot with adjusting features, answering our questions and helping us to adopt the solution to fit our business needs. I keep enjoying using WebHR.

Cons

- there still some bugs, which are usually addressed very fast - UX of some modules is not optimal - on my opinion recruitment component is not ideal and could be improved

MT
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Maria T.

Oil & Energy, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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HR Improvements

Reviewed 6 years ago

WEB HR solved the problems of communications between HR and staff as it serves as a platform for HR improved procedures, new polices, news about the company and staff. Benefits - will provide/communicate to us standard operational procedures, open communication, improved HR procedures and less paper works.

Pros

The software is user friendly and a good start for us since this is the first time we had this software that improves communication between the HR and staff. And it is paperless!!

Cons

We are encountering delayed posting update in the time line.

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Aditya G.

Information Technology and Services, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easy to manage tasks

Reviewed 6 years ago
Pros

I like the "assign task" feature the most as it helps you manage and not forget the tasks that you need to perform on a particular day.

Cons

It automatically logs out after few minutes

SN
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Sehrish N.

Financial Services, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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WebHR the best HR Solution used so far

Reviewed 6 years ago

It's very good software is very good and the support team is very supportive at all ends.

Pros

It's a user friendly software and very easy to use and understand.

Cons

There is always room for improvement but WebHR team is continuously looking forward to update where they lack so nothing as such so far. Minor improvements in module that we let the team know from time to time and they update it. Looking forward if they add gradual calculation option in Ad on performance module so that employee get to know the marking before submission.

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Santhosh R.

Computer Software, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good Time Tracking System…

Reviewed 6 years ago
Pros

We can use it for daily candidate’s time tracking, Candidate group level management details, easy to apply the leaves and employee Payroll details and it is used in my previous company.

Cons

Sometimes it will not give the exact time tracking details of the candidate, it needs to improve a lot on the tracking system, some of the features are slowly responding.

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Dominic A.

Outsourcing/Offshoring, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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The platform has a lot to improve and is going into that direction, and is excited about it.

Reviewed 6 years ago
Pros

The entirety and most especially their Support group. If only they can be 24/7, that would be helpful.

Cons

At the moment, we cannot maximise the Payslips as there is no template in place for our Region, Philippines. However, as per Support, they are in the process of creating one which we are all looking forward.

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Daylon D.

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Easy to stay on top of company initiatives

Reviewed 6 years ago
Pros

I like the conversations element. I can easily engage with the people in the company and stay on top of goals.

Cons

The visual style. It wouldn't hurt to have a few things that were better from an aesthetic standpoint.

SC
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Sarah C.

Education Management, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Webhr is easy to use and I enjoy the features that are offered.

Reviewed 6 years ago

It helps keep accurate employee work hours and produces proper time sheets. This has improved our payroll process tremendously. The system also provides and easy way to capture employee information for employee verification's.

Pros

The payroll functions and reimbursement features is what I personally use the most. Those functions are easy to navigate. We also really enjoy the appreciation badges, it is an easy way to show appreciated or recognition of a fellow colleague.

Cons

Sometimes there are issues with on boarding and employees receiving the emails. This has improved but there is still some improvements that can be made to that function. The once things that I dislike the most is the delay in responses from Customer Support. There are many times where I have had to send multiple emails and days will go by before a response is given. Sometime even the response is not helpful.

GS
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Gerina S.

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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The experience was not good in the beginning, but the technology wasn't good.

Reviewed 6 years ago
Pros

You knew exactly how many hours you had there was no guessing and everyone was on the same page. Also, liked the fact it said my name.

Cons

WebHr was always freezing and not allowing you to clock in 2 good days out of 5, glitches need to be worked out. Suggestion: Have the software install on your desktop, this would eliminate the ipad freezing and also the frustration. The WebHr's time was either ahead or behind with all the other clocks (computer, phone etc.) Sometimes when you selected sign in it would say you are going out to lunch, sometimes WebHr would not clock you in or out and you would have to go to HR to have your time adjusted. Should not only be used for hourly but for everyone in the company holding everyone accountable.

CH
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Christian H.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Perfect HR software

Reviewed 6 years ago
Pros

This is the best HR software I have ever personally used. It's so simple to use, great features, easy to use (for employees) quick to clock in and out, great payroll system and reporting. Support is second to none! So helpful when you need help. I would highly recommend anyone to use Web HR.

Cons

I generally can't think of anything, everything can be always a step better. But honestly, this system wouldn't let you down! Just keep up with the good work!

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Attaullah S.

201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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It is very fantastic platform where we manage all organizational operational tasks.

Reviewed 6 years ago
Pros

Approval for every requisition one by one is great feature, it is very useful, and we get email also it is also a good feature.

Cons

There should be company staff's tree. Before there was organogram but nowadays it is not available..

AB
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Anum B.

Commercial Real Estate, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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It is really good in terms of keeping a record, i get my attendance, number of hours worked

Reviewed 6 years ago

track of attendance on daily basis , leave application with reason, time with leave remaining leaves mentioned. birthday track for colleagues, any announcements made by the company. badges which is very motivating track of vacancies coming up within the organisation, new hires also we can comment and like it, this feature was earlier not available.

Pros

Sometimes system does not support so we cannot login at the time we reach,if we forward the request to our reporting authority they can log us in, also it is easy to keep a track on leaves

Cons

sometimes if you apply for more leaves, it will only calculate as per the allowed days. this feature some times confuses me

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Haider K.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent experience to get all staff together with one window message. Good connectivity resource .

Reviewed 6 years ago

HR get more closer to understand functionally.

Pros

Every thing is very clear like approval stages and where it falls, without bothering to check with your second command for approval status. good i like that.

Cons

Not user friendly , like you can not itself change DP or your information until admin /HR personal change. The front panel should be like FB interface to get more attraction.

TM
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Tariq M.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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WebHR review

Reviewed 7 years ago
Pros

Feature Rich Social HR Complete Recruitment Solution Employees Self Service Extremely User-Friendly Effortless Payroll Employees Attendance / Biometrics Very Cost Effective Comprehensive Reports & Graphs

Cons

Extensive Leaves Management Online Job Portal Extensive Employee Profile Customizable Data Fields Documents Management Reports Generator

NB
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Neal B.

Hospital & Health Care, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Affordable, all-in-one HRIS

Reviewed 7 years ago

Saves a lot of time in generating reports requested by upper management. Expedites in-house processing of payroll. Enables easy communication of company wide news and announcements.

Pros

Biggest pros are by far the sheer amount of features available, including a multitude of reports, recruiting/jobs portal, easy to manage attendance sheets and the option to use one website to manage multiple companies and locations. The customer support has been exceptional as well. Responses through the live chat are always quick, typically less than 2 minutes, and answer my questions specifically and accurately. They have also added a number of customized features to better fit our organizational needs, and done so within days of the request.

Cons

The on-boarding features fall short of competitors like BambooHR. Whereas BambooHR allows you to create a package of documents that can be electronically completed and signed, WebHR only allows for documents to be sent over for signature and not completion. I think this is a major shortcoming, although the cost and features available make it one that smaller companies with fewer weekly/monthly/yearly hires should feel confident looking past.

IM
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Imran M.

201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Employee Friendly System

Reviewed 8 years ago

After using several HR systems, the friendliness of WEBHR system is the key. After using the system the employees are very close to the HR department, the process from hiring to exit is tremendous. The integration of several things by making and using our own templates for internal online system if wonderful. The control mechanism is improved at our end after using its google app. Overall the system is good and support team response all the time is friendly.

Pros

Its online integrity by using laptop, smart phone locating employees by using its GPS service is tremendous.

Cons

Pricing for short term employees like hired for 10-20 days may considered somehow in pricing structure

MR
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Moayad R.

Food & Beverages, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Happy user

Reviewed 8 years ago

I like the user interface, the ease of use, and the general layout. The software works well and has a lot of module, however they are mostly not interconnected... it is lacking on maintaining history and can be a bit a lot of management for a multi-company fast based restaurant business... having said that we've been using for the past 9 months and the guys at webHR keep adding new features and improve existing ones... value-for-money is high, and ease of use is very high... if they fix and interconnect all the modules this will be the best there is for payroll and HR management.

Pros

Easy to setup Easy to use Once you adjust to it you will love it Support is slow but really accommodating if you convince them of your needs.

Cons

Lacks control on payslips (blocking duplicate payslips for the same period for example) Doesn't keep historical data (if an employee moves stations or companies there is no way to report on this from a financial perspective). Support is slow and needs chasing.

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Reza D.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Most effective solution for my side of the world

Reviewed 8 years ago

I had been searching for a solution to cater to the UAE labor requirements and after loads of trials and error I selected WebHr. I have to mention that the support team have been awesome from day one. All my special requests have been handled and tended too.

Pros

Web Based Customization

Cons

More features need to be added