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When I Work vs NCR Aloha Comparison

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Overview

When I Work is the easiest way for businesses to schedule and communicate with your hourly employees. Put the schedule and...

NCR Aloha is a cloud-enabled restaurant management and point-of-sale (POS) platform that helps restaurants focus on their...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$2/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

534

238

57

16

11

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

3.7

(71)

5

4

3

2

1

24

22

11

7

7

  • Value for money
  • Ease of use
  • Features
  • Customer support
81%
would recommend this app

Pros

Ease of use for both parties is fantastic and it's well worth paying for to save the time. When I change places of business, if I have a choice, I will choose When I Work again and again.
We also enjoyed the super friendly customer service coupled with an online chat box. It was also wonderful to receive a mailer from them even after discontinuing use.
When I Work is such a great scheduling solution for almost any business with more than one employee. It offers tons of great features at reasonable prices compared to some of their competitors.

Pros

The layout is nice and easy to read and find what you are looking for. I mostly liked the ability to pull up the reporting on my phone via the app.
It seems like a solid system which would be durable and good through wear and tear. Can have multiple units in one restaurant as well.
Ease of use, staff friendly, back office ok, once set up. Reporting is easy & efficient.

Cons

Tried again and found more bugs. This service is nothing but a headache and a borderline scam.
I think it can be a little bit more user-friendly. I would have been lost if I did not receive any instruction from my department.
I urge every customer who uses this program to check their billing to see what they are being charged for.

Cons

Terrible customer service. If you have multiple locations it's a terrible idea to have this.
Set up is brutal, cost is high, customer service was non existent. System did crash more than once.
Lack of ability to speak with service managers. We are operating a business and struggle to maintain standards when fighting with the computor.
  • Vendor responds to reviews
  • Last review9 days ago
  • Vendor responds to reviews
  • Last review14 days ago

Key features

  • Total features86
  • API
  • Absence Management
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Analytics
  • Applicant Tracking
  • Application Integration
  • Applications Management
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Authentication
  • Automated Scheduling
  • Automatic Notifications
  • Availability Management
  • Barcode Scanning
  • Batch Processing
  • Budgeting
  • Business Analysis
  • Calendar Sync with Google
  • Categorization
  • Chat
  • Clock In / Out
  • Communication Management
  • Compliance Management
  • Contact Database
  • Credit Card Processing
  • Customizable Categories
  • Data Import
  • Data Import/Export
  • Data Synchronization
  • Delivery Tracking
  • Desktop Notifications
  • Discount Management
  • Drag & Drop Interface
  • Electronic Payments
  • Email Alerts
  • Email Invitations & Reminders
  • Email Notifications
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profile
  • Employee Self Service
  • Employee Time Tracking
  • Event Scheduling
  • Expense Tracking
  • Filtered Views
  • Forecasting
  • GPS
  • Geolocation
  • HR Management
  • Inventory Management
  • Inventory Tracking
  • Job Application Management
  • Job Tracking
  • Jobs Board Integration
  • Labor Cost Reporting
  • Labor Management
  • Leave Tracking
  • Location Tracking
  • Loyalty Program
  • Manual Time Entry
  • Microsoft Outlook Integration
  • Mobile Alerts
  • Mobile Integration
  • Multi-Channel Communication
  • Multi-Location
  • Offline Access
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • Overtime Tracking
  • POS
  • POS Integration
  • Partial Payments
  • Payroll Integration
  • Payroll Management
  • Permission Management
  • Product Catalog
  • Productivity Reporting
  • Projections
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • SMS Integration
  • Sales Analytics
  • Sales Forecasting
  • Sales Reporting
  • Search Functionality
  • Secure Data Storage
  • Secure Login
  • Sick Leave Tracking
  • Single Sign On
  • Status Reporting
  • Summary Reports
  • Task Management
  • Task Scheduling
  • Task Tracking
  • Template Management
  • Third Party Integration
  • Time & Expense Tracking
  • Time Clock
  • Time Off Requests
  • Timesheets
  • Vacation Tracking
  • Widgets
  • iCalendar Support
  • Total features50
  • API
  • Absence Management
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Analytics
  • Applicant Tracking
  • Application Integration
  • Applications Management
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Authentication
  • Automated Scheduling
  • Automatic Notifications
  • Availability Management
  • Barcode Scanning
  • Batch Processing
  • Budgeting
  • Business Analysis
  • Calendar Sync with Google
  • Categorization
  • Chat
  • Clock In / Out
  • Communication Management
  • Compliance Management
  • Contact Database
  • Credit Card Processing
  • Customizable Categories
  • Data Import
  • Data Import/Export
  • Data Synchronization
  • Delivery Tracking
  • Desktop Notifications
  • Discount Management
  • Drag & Drop Interface
  • Electronic Payments
  • Email Alerts
  • Email Invitations & Reminders
  • Email Notifications
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profile
  • Employee Self Service
  • Employee Time Tracking
  • Event Scheduling
  • Expense Tracking
  • Filtered Views
  • Forecasting
  • GPS
  • Geolocation
  • HR Management
  • Inventory Management
  • Inventory Tracking
  • Job Application Management
  • Job Tracking
  • Jobs Board Integration
  • Labor Cost Reporting
  • Labor Management
  • Leave Tracking
  • Location Tracking
  • Loyalty Program
  • Manual Time Entry
  • Microsoft Outlook Integration
  • Mobile Alerts
  • Mobile Integration
  • Multi-Channel Communication
  • Multi-Location
  • Offline Access
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • Overtime Tracking
  • POS
  • POS Integration
  • Partial Payments
  • Payroll Integration
  • Payroll Management
  • Permission Management
  • Product Catalog
  • Productivity Reporting
  • Projections
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • SMS Integration
  • Sales Analytics
  • Sales Forecasting
  • Sales Reporting
  • Search Functionality
  • Secure Data Storage
  • Secure Login
  • Sick Leave Tracking
  • Single Sign On
  • Status Reporting
  • Summary Reports
  • Task Management
  • Task Scheduling
  • Task Tracking
  • Template Management
  • Third Party Integration
  • Time & Expense Tracking
  • Time Clock
  • Time Off Requests
  • Timesheets
  • Vacation Tracking
  • Widgets
  • iCalendar Support

Integrations

  • Total integrations26
  • ADP Workforce Now
  • BambooHR
  • Facebook
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn
  • Microsoft 365
  • Microsoft Outlook
  • Okta
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • SuccessFactors
  • Twitter
  • Xero
  • Zapier
  • iCIMS Recruit
  • Total integrations18
  • ADP Workforce Now
  • BambooHR
  • Facebook
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn
  • Microsoft 365
  • Microsoft Outlook
  • Okta
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • SuccessFactors
  • Twitter
  • Xero
  • Zapier
  • iCIMS Recruit

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

When I Work vs. NCR Aloha

See how When I Work and NCR Aloha stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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