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When I Work vs Koomi POS Comparison

Overview

When I Work is the easiest way for businesses to schedule and communicate with your hourly employees. Put the schedule and...

Koomi POS is a point of sale solution which helps quick-service restaurants and takeaways streamline operations. With applications...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$1.50/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$79.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

521

233

55

16

10

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.4

(70)

5

4

3

2

1

43

19

4

2

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

Pros

It has been really great for us and helps us run smoothly. They have also been actively engaged with us to help us find solutions to the improvements we have requested.
When I work is such a lifesaver. I love that employees can share their own availability all in one place and it prevents me from scheduling them if they already said they are unavailable.
The greatest benefit of When I Work is the visual presentation of the schedule. I can see at a glance who the scheduled manager on duty is thanks to the color-coding.

Pros

It's positive, I've worked with most big POS services in the past and this system is perfect for a smaller place like ours. No extra features that would pay for/otherwise not use.
I usually change my settings and prices at home with my phone. The fact it's an app on a tablet is also super nice.
Excellent customer service. Great technical support when needed.

Cons

Tried again and found more bugs. This service is nothing but a headache and a borderline scam.
I think it can be a little bit more user-friendly. I would have been lost if I did not receive any instruction from my department.
I urge every customer who uses this program to check their billing to see what they are being charged for.

Cons

Unfortunately, the app has problem connecting with my wifi (sometimes it might be connections problem) but it seems I'm not the only one having those issues.
Had some bugs in the beginning (not that many) but that were really inconvenient for the work flow. Those problems took many months to get fixed.
As someone who is an owner, working in the restaurant, I have very little time to sit down and trouble shoot new software.
  • Vendor responds to reviews
  • Last review5 days ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features86
  • API
  • Absence Management
  • Access Control
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Applicant Tracking
  • Application Integration
  • Applications Management
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Automatic Notifications
  • Availability Management
  • Budgeting
  • Calendar Sync with Google
  • Chat
  • Client Management
  • Clock In / Out
  • Communication Management
  • Compliance Management
  • Credit Card Processing
  • Customizable Branding
  • Customizable Categories
  • Data Import
  • Data Import/Export
  • Data Visualization
  • Desktop Notifications
  • Discount Management
  • Drag & Drop Interface
  • Electronic Payments
  • Email Alerts
  • Email Invitations & Reminders
  • Email Notifications
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profile
  • Employee Self Service
  • Employee Time Tracking
  • Event Scheduling
  • Expense Tracking
  • Filtered Views
  • Forecasting
  • GPS
  • Geolocation
  • Gift Card System
  • HR Management
  • Job Application Management
  • Job Tracking
  • Jobs Board Integration
  • Labor Cost Reporting
  • Labor Management
  • Leave Tracking
  • Location Tracking
  • Manual Time Entry
  • Microsoft Outlook Integration
  • Mobile Alerts
  • Multi-Channel Communication
  • Multi-Location
  • Offline Access
  • Overtime Tracking
  • POS
  • POS Integration
  • Payroll Integration
  • Payroll Management
  • Permission Management
  • Price Management
  • Projections
  • Promotions Management
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Receipt Management
  • Reminders
  • Reporting & Statistics
  • SMS Integration
  • Sales Reporting
  • Sales Tax Management
  • Sales Tracking
  • Search Functionality
  • Secure Data Storage
  • Secure Login
  • Sick Leave Tracking
  • Single Sign On
  • Summary Reports
  • Support Ticket Management
  • Task Management
  • Task Scheduling
  • Task Tracking
  • Template Management
  • Third Party Integration
  • Time & Expense Tracking
  • Time Clock
  • Time Off Requests
  • Timesheets
  • Transaction History
  • Vacation Tracking
  • Widgets
  • iCalendar Support
  • Total features31
  • API
  • Absence Management
  • Access Control
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Applicant Tracking
  • Application Integration
  • Applications Management
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Automatic Notifications
  • Availability Management
  • Budgeting
  • Calendar Sync with Google
  • Chat
  • Client Management
  • Clock In / Out
  • Communication Management
  • Compliance Management
  • Credit Card Processing
  • Customizable Branding
  • Customizable Categories
  • Data Import
  • Data Import/Export
  • Data Visualization
  • Desktop Notifications
  • Discount Management
  • Drag & Drop Interface
  • Electronic Payments
  • Email Alerts
  • Email Invitations & Reminders
  • Email Notifications
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profile
  • Employee Self Service
  • Employee Time Tracking
  • Event Scheduling
  • Expense Tracking
  • Filtered Views
  • Forecasting
  • GPS
  • Geolocation
  • Gift Card System
  • HR Management
  • Job Application Management
  • Job Tracking
  • Jobs Board Integration
  • Labor Cost Reporting
  • Labor Management
  • Leave Tracking
  • Location Tracking
  • Manual Time Entry
  • Microsoft Outlook Integration
  • Mobile Alerts
  • Multi-Channel Communication
  • Multi-Location
  • Offline Access
  • Overtime Tracking
  • POS
  • POS Integration
  • Payroll Integration
  • Payroll Management
  • Permission Management
  • Price Management
  • Projections
  • Promotions Management
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Receipt Management
  • Reminders
  • Reporting & Statistics
  • SMS Integration
  • Sales Reporting
  • Sales Tax Management
  • Sales Tracking
  • Search Functionality
  • Secure Data Storage
  • Secure Login
  • Sick Leave Tracking
  • Single Sign On
  • Summary Reports
  • Support Ticket Management
  • Task Management
  • Task Scheduling
  • Task Tracking
  • Template Management
  • Third Party Integration
  • Time & Expense Tracking
  • Time Clock
  • Time Off Requests
  • Timesheets
  • Transaction History
  • Vacation Tracking
  • Widgets
  • iCalendar Support

Integrations

  • Total integrations26
  • ADP Workforce Now
  • BambooHR
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn
  • Microsoft 365
  • Microsoft Outlook
  • Okta
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • SuccessFactors
  • Twitter
  • Zapier
  • iCIMS Recruit
  • Total integrations6
  • ADP Workforce Now
  • BambooHR
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn
  • Microsoft 365
  • Microsoft Outlook
  • Okta
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • SuccessFactors
  • Twitter
  • Zapier
  • iCIMS Recruit

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

When I Work vs. Koomi POS

See how When I Work and Koomi POS stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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