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When I Work vs Papershift Comparison

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Overview

When I Work is the easiest way for businesses to schedule and communicate with your hourly employees. Put the schedule and...

Papershift is an employee scheduling and time tracking software which enables users to plan, manage and automate shift and...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

2.50

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

49

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

935

5

4

3

2

1

581

257

65

20

12

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

4.5

82

5

4

3

2

1

49

27

3

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

I like the ease of scheduling and the ease of accessibility. My employees enjoy having their schedule at their fingertips at all times.

HL

Holly L.

It utilizes all of my employees' availabilities and I love having the ability to see that my employee has acknowledged their schedules.

RJ

Rachel J.

We loved all of the features and integrations. With the new law that was supposed to go into effect for salary overtime, this was the perfect software to choose.

KB

Kristina B.

Pros

The ease of use, the great support (chat or by telephone) and the possibility to make changes in the shiftplan and inform the staff simultaneously without the need to use group chats or so on.

JK

Julian K.

This product is user friendly and I like the feature where you can be able to delete and readd.

EU

Edwin U.

It's super easy to use and I know the HR team has everything organized in easy steps.
AvatarImg

Liselot R.

Cons

I did not realize this when signing up, and find it a maddening waste of time when you have a real problem to solve (and you will have problems!).

JL

Jamie L.

My only bad experience is that I had to restart my phone a few times because of the GPS problems when I was trying to clock in, which was annoying and time-consuming.

ZB

Zavud B.

If you make a mistake and accidentally alter the availability for one day you have to go back to that day and fix it before adjusting your availability.
AvatarImg

Christopher H.

Cons

There is no users manual, only a few videos which don't even cover all basic features. There are so many options that you can get lost trying to figure out how to adjust the tool.

AK

Amira K.

The main problem was to get all informations to a single point. With Papershift we have the users and times with Vacations on one place.

SK

Sebastian K.

Missing mobile and tablet app functionalifies.

JC

Josef C.

  • Vendor responds to reviews
  • Last review7 days ago
  • Vendor responds to reviews
  • Last review8 months ago

Key features

  • Total features110
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Audit Trail
  • Automated Scheduling
  • Automatic Time Capture
  • Availability Management
  • Billable & Non-Billable Hours
  • Billable Items Tracking
  • Biometric Recognition
  • Biometrics
  • Booking Management
  • Budgeting/Forecasting
  • Calendar Management
  • Calendar Sync
  • Chat/Messaging
  • Class Scheduling
  • Clock In / Out
  • Committee Management
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Contractor Management
  • Credit Card Processing
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Demand Forecasting
  • Document Storage
  • Drag & Drop
  • Email Reminders
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • Event Management
  • Event Scheduling
  • Facility Management
  • Facility Scheduling
  • Faculty/Staff Management
  • File Sharing
  • For Retail
  • For Salons and Spas
  • Forecasting
  • GPS
  • Group Scheduling
  • HR Management
  • Labor Cost Calculator
  • Labor Cost Reporting
  • Labor Forecasting
  • Leave Tracking
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile Time Tracking
  • Monitoring
  • Multi-Channel Communication
  • Multi-Location
  • Multiple Billing Rates
  • No-Show Tracking
  • Offline Access
  • Offline Time Tracking
  • On Call Scheduling
  • Online Booking
  • Online Punch Card
  • Online Time Clock
  • Online Time Tracking
  • Overtime Calculation
  • Payroll Management
  • Performance Management
  • Performance Metrics
  • Physician Management
  • Project Time Tracking
  • Projections
  • Punch card
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Scheduling
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Resource Scheduling
  • Role-Based Permissions
  • Room Booking
  • SMS Messaging
  • Salaried Employee Tracking
  • Schedule Distribution
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Shift Swapping
  • Sick Leave Tracking
  • Single Sign On
  • Skills Tracking
  • Summary Reports
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Off Management
  • Time Off Requests
  • Time Tracking
  • Timesheet Management
  • Vacation/Leave Tracking
  • Variable Workforce
  • Volunteer Management
  • Waitstaff Management
  • Workflow Management
  • Workstation Tracking
  • iCalendar Support
  • Total features92
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Audit Trail
  • Automated Scheduling
  • Automatic Time Capture
  • Availability Management
  • Billable & Non-Billable Hours
  • Billable Items Tracking
  • Biometric Recognition
  • Biometrics
  • Booking Management
  • Budgeting/Forecasting
  • Calendar Management
  • Calendar Sync
  • Chat/Messaging
  • Class Scheduling
  • Clock In / Out
  • Committee Management
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Contractor Management
  • Credit Card Processing
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Demand Forecasting
  • Document Storage
  • Drag & Drop
  • Email Reminders
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • Event Management
  • Event Scheduling
  • Facility Management
  • Facility Scheduling
  • Faculty/Staff Management
  • File Sharing
  • For Retail
  • For Salons and Spas
  • Forecasting
  • GPS
  • Group Scheduling
  • HR Management
  • Labor Cost Calculator
  • Labor Cost Reporting
  • Labor Forecasting
  • Leave Tracking
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile Time Tracking
  • Monitoring
  • Multi-Channel Communication
  • Multi-Location
  • Multiple Billing Rates
  • No-Show Tracking
  • Offline Access
  • Offline Time Tracking
  • On Call Scheduling
  • Online Booking
  • Online Punch Card
  • Online Time Clock
  • Online Time Tracking
  • Overtime Calculation
  • Payroll Management
  • Performance Management
  • Performance Metrics
  • Physician Management
  • Project Time Tracking
  • Projections
  • Punch card
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Scheduling
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Resource Scheduling
  • Role-Based Permissions
  • Room Booking
  • SMS Messaging
  • Salaried Employee Tracking
  • Schedule Distribution
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Shift Swapping
  • Sick Leave Tracking
  • Single Sign On
  • Skills Tracking
  • Summary Reports
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Off Management
  • Time Off Requests
  • Time Tracking
  • Timesheet Management
  • Vacation/Leave Tracking
  • Variable Workforce
  • Volunteer Management
  • Waitstaff Management
  • Workflow Management
  • Workstation Tracking
  • iCalendar Support

Integrations

  • Total integrations27
  • ADP Workforce Now
  • BambooHR
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn for Business
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • QuickBooks Online Advanced
  • SAP SuccessFactors HXM Suite
  • Slack
  • Twitter
  • Workday HCM
  • Xero
  • Zapier
  • Total integrations5
  • ADP Workforce Now
  • BambooHR
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn for Business
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • QuickBooks Online Advanced
  • SAP SuccessFactors HXM Suite
  • Slack
  • Twitter
  • Workday HCM
  • Xero
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Papershift logo

Papershift

Easy and clear presentation

Reviewed 3 years ago
Pros

I like most that one can easily set your availabilities when one is available for work. Also the clarity of the caldera which you can change in different views (week, month) and when there is additional time for work.

Cons

It is not optimized for smartphone in the moment and this is sometimes annoying.

Vendor response

Hello Lukas, thank you very much for your review. If you are not satisfied with our mobile view, maybe you want to try our new Plan app. It lets you check your own and your temas plan at any time. Thanks again for using Papershift. Best wishes. Kevin

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Papershift logo

Papershift

High quality service

Reviewed a year ago

I have been using Papershift for 2 months and satisfied its functions.

Pros

I very much liked its fuctions to choose your availibilty. You can either choose the work if you want to work at that day

Cons

I guess 24/7 support team is needed for the software

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Papershift logo

Papershift

Lots of features but easy to use

Reviewed a year ago

I can log my work, sick days, vacations, and plan my calendar in a few clicks without disrupting my work. The app is very nice!

Pros

At my company, we work remotely and value our personal work/life balance. One of the features is the "Work Balance": I can quickly see how much time I've been working, the upcoming vacation days and holidays, and now I can plan better my own schedule. The time tracking feature is easy to input, we can note our breaks but we also have the setup that calculates it in case we forget. You can register sick dates and upload files related to it, so we don't have to wait to process it during hard times. Everything is in sync with the calendar, but my favorite feature is the sidebar, as it gives you a glance of the work balance hours and the vacation time. It's super easy to use and I know the HR team has everything organized in easy steps!

Cons

The only thing I'm missing is the auto-log hours. The feature is available, as one of the customer representatives from Papershift reached out to me once, but I'm not sure how to activate it. I guess I need to talk to the admin about that.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Papershift logo

Papershift

Very easy to use

Reviewed a year ago

I use every week to check the shifts at work, which is very simple and easy.

Pros

I like how simple and easy the app is to use that it is helpful to what I need to do.

Cons

I had some difficulties finding extra settings. I want to use more than I usually do.

Vendor response

Hi Maria, sorry for the delayed response. Happy to hear that we are helping you in your daily work. If you ever need help with anything that you can't solve directly, our support team is glad to help you via chat, phone or email. You can also check out our helpdesk at help.papershift.com Best wishes Kevin

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Papershift logo

Papershift

its a good way to track working time but there are some issues

Reviewed 3 years ago

I work now over 3 years with PS and its a good tool to plan the working time but there are some not so nice things that they dont have a app for the workers that I don't like.but overall its a good tool and work well

Pros

1. Modern 2. Easy to use 3. Mobile compatible

Cons

1. Website to slow 2. No APP for workers 3. To less options for Planing the working time

Vendor response

Hello, thank you for your review. Regarding your feedback, we are currently working on new apps for our customers and we recently released our Plan app that lets you keep an eye on your roster and also on your teams plan. If you contact our support via chat or phone we would like to know what options you are missing when planning your work. Thanks again for using Papershift. Best wishes. Kevin from Papershift

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Papershift logo

Papershift

never without papershift again

Reviewed 3 years ago

i save so much time and its all digital. i love it.

Pros

i love the support. always friendly :)

Cons

u need a lot time to learn to work with it.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Papershift logo

Papershift

Perfect

Reviewed 3 years ago
Pros

User experience is awesome. So many options to work with.

Cons

For me everything seems perfect. Nothing that I like least.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Papershift logo

Papershift

Papershift

Reviewed 3 years ago

It is a very good software to plan and coordinate work shifts and PTO. We use it on a daily basis and I would definitely recommend buying it.

Pros

- It is very easy to get accustomed to - Most features are self explanatory - There is a huge number of options to choose from - You can adjust the software to fit your company's needs

Cons

- There is no users manual, only a few videos which don't even cover all basic features - There are so many options that you can get lost trying to figure out how to adjust the tool

Vendor response

Hello Amira, thank you very much for your kind review. Happy to hear that you enjoy Papershift. If you have questions about any options within Papershift you can always have a look at our Helpdesk at help.papershift.com If you need more information about something you can also contact our support via chat, email or phone. Thanks again for using Papershift. Best wishes. Kevin from Papershift

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Papershift logo

Papershift

Papershift for workforce management

Reviewed 3 years ago

I use Papershift to track and manage time on hourly fee work, allow contractors to track their time on/off easily and to manage my hectic life. It works well.

Pros

Papershift is easy to use, easy to introduce to the workforce and has a very user-friendly interface that is customizable

Cons

The mobile app is not the best but we use the online app mostly anyway. There can be crashes here and there but that is expected from any software.

Vendor response

Hello Robert, thank you for your review. Regarding our mobile app we are actually working really hard on it and are stacking up on developers for our mobile section at the moment. We hope we can improve our current apps in the coming months. Kind regards Kevin from Papershift

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Papershift logo

Papershift

Bye bye to cumbersome excel worksheets !

Reviewed 3 years ago

Got rid of cumbersome excel worksheets GIven access to to employees More dynamic shift plans

Pros

Within a short time I got rid of the excel worksheet which I used to to my shift planning. Now I can also ask other employees to do this work and the employees love it because they get access to it from their smartphones. I am not using all features but the extract of worked hours goes straight into my accounting system.

Cons

I am looking for a more direct way to print the shift plan without going through export and download. But at the rate of change the product is experiencing I think this will come soon.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support