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When I Work vs Schedule it Comparison

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Overview

When I Work is the easiest way for businesses to schedule and communicate with your hourly employees. Put the schedule and...

Schedule It is a tool for scheduling employees, resources, rooms, training, and more, with automated double-booking checks...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

2.50

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

45

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

935

5

4

3

2

1

581

257

65

20

12

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

4.9

24

5

4

3

2

1

22

2

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

I like the ease of scheduling and the ease of accessibility. My employees enjoy having their schedule at their fingertips at all times.

HL

Holly L.

It utilizes all of my employees' availabilities and I love having the ability to see that my employee has acknowledged their schedules.

RJ

Rachel J.

We loved all of the features and integrations. With the new law that was supposed to go into effect for salary overtime, this was the perfect software to choose.

KB

Kristina B.

Pros

What our office likes most about the software is its ease of use, it is not complicated to create resources, and the scheduling of the resources. The Software is very user friendly.

RB

Robyn B.

Great dashboard and use of metrics. Brilliant that we could send documents through schedule it to the end user.

MP

Matthew P.

An excellent and user friendly system, with good telephone support if needed.

AM

Andy M.

Cons

I did not realize this when signing up, and find it a maddening waste of time when you have a real problem to solve (and you will have problems!).

JL

Jamie L.

My only bad experience is that I had to restart my phone a few times because of the GPS problems when I was trying to clock in, which was annoying and time-consuming.

ZB

Zavud B.

If you make a mistake and accidentally alter the availability for one day you have to go back to that day and fix it before adjusting your availability.
AvatarImg

Christopher H.

Cons

The report feature was very confusing. I did not understand the directions.

LM

LAURIE M.

There is nothing I would say I do not like, I occasionally find it a bit "clumpy" when trying to add specific details about a client but this is in no way a complaint.

DL

Dave L.

I don't like having to double filter everything.

NR

Nichole R.

  • Vendor responds to reviews
  • Last review6 days ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features110
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Notifications
  • Appointment Management
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Automatic Time Capture
  • Availability Management
  • Billable & Non-Billable Hours
  • Budgeting/Forecasting
  • Calendar Management
  • Calendar Sync
  • Certification Tracking
  • Chat/Messaging
  • Class Scheduling
  • Clock In / Out
  • Committee Management
  • Communication Management
  • Compliance Management
  • Contractor Management
  • Customer Database
  • Data Import/Export
  • Demand Forecasting
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Email Reminders
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • Event Management
  • Event Scheduling
  • Facility Management
  • Facility Scheduling
  • Faculty/Staff Management
  • File Sharing
  • For Retail
  • For Salons and Spas
  • Forecasting
  • GPS
  • Group Scheduling
  • HR Management
  • Job Scheduling
  • Labor Cost Calculator
  • Labor Cost Reporting
  • Labor Forecasting
  • Leave Tracking
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile Time Tracking
  • Multi-Channel Communication
  • Multi-Location
  • Multiple Billing Rates
  • No-Show Tracking
  • Offline Access
  • Offline Time Tracking
  • On Call Scheduling
  • Online Booking
  • Online Punch Card
  • Online Time Clock
  • Online Time Tracking
  • Overtime Calculation
  • Payroll Management
  • Performance Metrics
  • Physician Management
  • Projections
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Scheduling
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Allocation & Planning
  • Resource Management
  • Resource Scheduling
  • Room Booking
  • SMS Messaging
  • Salaried Employee Tracking
  • Schedule Distribution
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Shift Swapping
  • Sick Leave Tracking
  • Single Sign On
  • Skills Tracking
  • Summary Reports
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Team Calendars
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Off Management
  • Time Off Requests
  • Time Tracking
  • Timesheet Management
  • Vacation/Leave Tracking
  • Variable Workforce
  • Volunteer Management
  • Waitstaff Management
  • Workstation Tracking
  • iCalendar Support
  • Total features52
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Notifications
  • Appointment Management
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Automatic Time Capture
  • Availability Management
  • Billable & Non-Billable Hours
  • Budgeting/Forecasting
  • Calendar Management
  • Calendar Sync
  • Certification Tracking
  • Chat/Messaging
  • Class Scheduling
  • Clock In / Out
  • Committee Management
  • Communication Management
  • Compliance Management
  • Contractor Management
  • Customer Database
  • Data Import/Export
  • Demand Forecasting
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Email Reminders
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • Event Management
  • Event Scheduling
  • Facility Management
  • Facility Scheduling
  • Faculty/Staff Management
  • File Sharing
  • For Retail
  • For Salons and Spas
  • Forecasting
  • GPS
  • Group Scheduling
  • HR Management
  • Job Scheduling
  • Labor Cost Calculator
  • Labor Cost Reporting
  • Labor Forecasting
  • Leave Tracking
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile Time Tracking
  • Multi-Channel Communication
  • Multi-Location
  • Multiple Billing Rates
  • No-Show Tracking
  • Offline Access
  • Offline Time Tracking
  • On Call Scheduling
  • Online Booking
  • Online Punch Card
  • Online Time Clock
  • Online Time Tracking
  • Overtime Calculation
  • Payroll Management
  • Performance Metrics
  • Physician Management
  • Projections
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Scheduling
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Allocation & Planning
  • Resource Management
  • Resource Scheduling
  • Room Booking
  • SMS Messaging
  • Salaried Employee Tracking
  • Schedule Distribution
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Shift Swapping
  • Sick Leave Tracking
  • Single Sign On
  • Skills Tracking
  • Summary Reports
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Team Calendars
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Off Management
  • Time Off Requests
  • Time Tracking
  • Timesheet Management
  • Vacation/Leave Tracking
  • Variable Workforce
  • Volunteer Management
  • Waitstaff Management
  • Workstation Tracking
  • iCalendar Support

Integrations

  • Total integrations27
  • ADP Workforce Now
  • BambooHR
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn for Business
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • QuickBooks Online Advanced
  • SAP SuccessFactors HXM Suite
  • Slack
  • Twitter
  • Workday HCM
  • Xero
  • Zapier
  • Total integrations5
  • ADP Workforce Now
  • BambooHR
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn for Business
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • QuickBooks Online Advanced
  • SAP SuccessFactors HXM Suite
  • Slack
  • Twitter
  • Workday HCM
  • Xero
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

When I Work logo

When I Work

Simple tool for schedule setup, very limited flexibility

Reviewed 3 years ago
Pros

It's simple to use for any employee's degree. Setting up schedules is fast and simple.

Cons

Any schedule change is less intuitive. No smart tools to assist on schedule customization.

Vendor response

Hi Mathias - Thank you for taking a moment to share your feedback with us and provide a review. I'm happy to hear that you found it easy to set up the schedule! We have several features that you can customize for your business. We'd be happy to look into specifics of scheduling your team with you. Feel free to submit another ticket at https://help.wheniwork.com/submit-a-ticket/ Thanks, Adrianne

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

When I Work logo

When I Work

Makes scheduling extremely easy and my employees love it!

Reviewed 4 years ago

Being able to easily put together a schedule for my seasonal employees and see the number of hours they are working. No more guessing and doing the math in my head. No more trying to find a calendar and attempt to piece together options. This just makes my scheduling process so easy!

Pros

I like that I can have shift templates so I can easily assign a regular shift in just a few clicks. It will also give me the total number of hours that they are being paid to work and I can assign the length of the break.

Cons

As a free member you can not schedule for more than a week out. So if you do your schedule on Tuesday for the following week you can only do the schedule up until Thursday. Too bad that once you start a week the following week doesn't become available to schedule.

Vendor response

Hey there, Audrey! My name is Julia. I'm with the When I Work Customer Care Team. We wanted to personally thank you for letting us know how we are doing! We love receiving customer feedback and we very much value your thoughts. In your review, you mention the ability to schedule in advance on the free trial. I can definitely understand how this would make things a bit difficult for you and...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

When I Work logo

When I Work

Easy, intuitive, functional.

Reviewed 4 years ago

ease of schedule

Pros

Regular reminders on schedule, ease of swapping, ease of notification to supervisor for emergencies.

Cons

There is nothing negative to say, email updates, app functionality, layout, ease of use, all top notch.

Vendor response

Hi Matthew! My name is Julia. I'm with the When I Work Customer Care team. We wanted to thank you for taking the time to provide your nice feedback. It's great to hear that the app has made your workflow with your team more efficient. If there's anything that we can help with, please don't hesitate to send us a note at support@wheniwork.com. Thank you again for your feedback! Seeing your review has made our day! :) Sincerely, Julia When I Work Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

When I Work logo

When I Work

Makes scheduling and tracking employees easy

Reviewed 3 years ago
Pros

Very easy to track employees schedule and instant notification about picking up or dropping shifts

Cons

It would be great to see the employee’s full availability for the weekly schedule.

Vendor response

Hi there! Thank you for your great review! I'm happy to hear that the notifications are helping you keep on top of quick changes to the schedule. I would like to hear more about what availability you would like to see on the week view. Availability should currently show as a triangle icon on the day and the times should show when adding shifts. Please email us at support@wheniwork.com. Cheers! -Megan

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

When I Work logo

When I Work

Quick response

Reviewed 3 years ago

I use it to organize and schedule team work for severals projet .

Pros

The customer service of this app is very effective , you will have a quick reply as soon as you ask a question .

Cons

The software is a little complex at the begining , but you have all the informations that you need when you ask .

Vendor response

Hello! Thank you for taking the time to leave a review. We love to hear praise from our users.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

When I Work logo

When I Work

When i work scheduler

Reviewed 2 years ago

It was okay and i got my schedule but it still needs some tweaks

Pros

I liked that i could see who i was working with and schedule changes

Cons

It was hard to change days off. It wasnt very mobile friendly

Vendor response

Thank you for taking the time to review the app. We appreciate your feedback! Our Care team is happy to help with any roadblocks. Feel free to submit a ticket at https://help.wheniwork.com/submit-a-ticket/ with any questions so we can assist! Again, thanks for the review! Kindly, Kara

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

When I Work logo

When I Work

My experience is as a user - not a big fan

Reviewed 4 years ago

It was easy to find replacements on the schedule, and for that, I liked When I Work. It takes away that awkward call to your manager asking for help in finding someone to cover your shift.It also elminates the "Oh I didn't get your call" from other staff members when you are trying to get a shift covered.

Pros

It was nice to be able to get notified when schedules for work were up. I feel like this enabled our staff to know more in advance what the next two weeks looked like. Each staff members qualifications to cover certain shifts was helpful too.

Cons

As a staff member who used it for schedule notification - I didn't have much problem using it.

Vendor response

Hi there, Thanks for taking the time to review When I Work. We're glad to hear that the schedule notifications were really helpful with staying on top of your work schedule and that finding replacements on the schedule was easy. If you have any questions about the app or are having any trouble using the app, please reach out to us directly at support@wheniwork.com. Thanks, Megan

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

Share this review:

When I Work logo

When I Work

Should have more features

Reviewed a year ago

I didn’t love it

Pros

It was helpful to have a digital schedule

Cons

I was there was color coding and more notes to put in.

Vendor response

Hi Nicole, Thanks for writing us a review! We're glad to hear any other your suggestions you have to offer!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

When I Work logo

When I Work

My first using this software

Reviewed 4 years ago

I used to help my co working to set up their schedule, cause they were so confused about their schedule.

Pros

What i like most about this software, it help you to organize your work schedule, and you can add some days that you won't be available to work.

Cons

What i like least about this software, it is very difficult to set up your schedule and complicated but after getting used to it, it will be easier for you to manage it.

Vendor response

Hi Chenet! Julia here, from When I Work Customer Care. We wanted to thank you for taking the time to leave your feedback. It's very much appreciated and we value you as a member of our When I Work Community. You mentioned that there was some difficulty experienced during the set-up of the account. I'm very sorry to hear that. If there's anything at all we can help with, please don't hesitate to send us a note at support@wheniwork.com. One of our agents would be happy to assist with anything we can. Thank you again for taking the time out of your busy day to let us know how we are doing. Sincerely, Julia When I Work Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

When I Work logo

When I Work

I love WhenIwork. We use this to track our dispensary shifts and it makes scheduling a breeze.

Reviewed 5 years ago

Great for managers looking at the schedule, great for employees having a mobile schedule and for producing our payroll data.

Pros

The user interface is easy to use, everything we need to track has it's place. The software is extremely customization to whatever business situation it is used for. The color coded shift blocks are great and I also love the usefulness and functionality of the mobile app.

Cons

The main issue is getting people to use the app properly. This is more of a training issue and making society stop using sticky notes and paper. We do have a lot of need for tracking missed check-ins, but this is also an employee issue. ")

Vendor response

Hey Cameron! Thanks for leaving us a review! I am happy to hear that When I Work has been making scheduling a breeze for you! We do have a bunch of really helpful employee training articles, if that would be beneficial for you to share with your group. They can be found within our Help Center: https://help.wheniwork.com/. Have a great day!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

When I Work logo

When I Work

Its a decent system that could use a few upgrades

Reviewed 2 years ago

Its a good system but could use a few updates to make it easier and faster.

Pros

The software is great for what we use it for in regards to scheduling. Its very easy to drag and drop things into people shifts. Its very easy to add an employee into the system as well.

Cons

Repeating schedules, I wish it was easy to create someone's schedule as our schedules repeat often.

Vendor response

Hello Whitney - Thanks for taking a moment to share a review with us! It's great to hear that we're able to meet some of the scheduling needs for your workplace. Additional changes to repeating shifts can definitely be useful for many workplaces. We're always open to suggestions for enhancements or features that can help make scheduling easier! Thanks again! Kindly, Adrianne

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

When I Work logo

When I Work

The greatest scheduling app

Reviewed 6 years ago

The app is so much better than writing a schedule on paper. It helps me schedule at ease. I can do it in like 5 min just from my phone even if im out of town. My staff love it too and enjoy using on their phones rather than getting someone to take pictures of the schedule. Super easy Love it. Thank You When I Work Team.

Pros

all the features it comes with such as timeclock, requests off, shift changes, etc.

Cons

besides that I have to upgrade to get certain features though I dont have that many staff members. Such as timeclock but its ok.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

When I Work logo

When I Work

review of when I work

Reviewed 3 years ago

it has helped make sending out the schedule easier, as well has helped keep track of previous schedules. it has also made our timesheets easier being all on a phone or a computer. all in all its pretty good, but I do wish it ran a little smother, and did not have so many glitches.