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When I Work vs Schedule it Comparison
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Overview
When I Work is the easiest way for businesses to schedule and communicate with your hourly employees. Put the schedule and...
Schedule It is a tool for scheduling employees, resources, rooms, training, and more, with automated double-booking checks...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
Starting from
2.50
/user
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
45
/user
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
HL
Holly L.
RJ
Rachel J.
KB
Kristina B.
Pros
RB
Robyn B.
MP
Matthew P.
AM
Andy M.
Cons
JL
Jamie L.
ZB
Zavud B.
Christopher H.
Cons
LM
LAURIE M.
DL
Dave L.
NR
Nichole R.
Key features
- Total features110
- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Alerts/Notifications
- Appointment Management
- Approval Process Control
- Attendance Management
- Attendance Tracking
- Automated Scheduling
- Automatic Time Capture
- Availability Management
- Billable & Non-Billable Hours
- Budgeting/Forecasting
- Calendar Management
- Calendar Sync
- Certification Tracking
- Chat/Messaging
- Class Scheduling
- Clock In / Out
- Committee Management
- Communication Management
- Compliance Management
- Contractor Management
- Customer Database
- Data Import/Export
- Demand Forecasting
- Document Management
- Document Storage
- Drag & Drop
- Email Management
- Email Reminders
- Employee Database
- Employee Management
- Employee Onboarding
- Employee Portal
- Employee Profiles
- Employee Scheduling
- Employee Self Service
- Employee Time Tracking
- Event Management
- Event Scheduling
- Facility Management
- Facility Scheduling
- Faculty/Staff Management
- File Sharing
- For Retail
- For Salons and Spas
- Forecasting
- GPS
- Group Scheduling
- HR Management
- Job Scheduling
- Labor Cost Calculator
- Labor Cost Reporting
- Labor Forecasting
- Leave Tracking
- Messaging
- Mobile Access
- Mobile Alerts
- Mobile Time Tracking
- Multi-Channel Communication
- Multi-Location
- Multiple Billing Rates
- No-Show Tracking
- Offline Access
- Offline Time Tracking
- On Call Scheduling
- Online Booking
- Online Punch Card
- Online Time Clock
- Online Time Tracking
- Overtime Calculation
- Payroll Management
- Performance Metrics
- Physician Management
- Projections
- QuickBooks Integration
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Real-Time Chat
- Real-time Scheduling
- Real-time Updates
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Resource Allocation & Planning
- Resource Management
- Resource Scheduling
- Room Booking
- SMS Messaging
- Salaried Employee Tracking
- Schedule Distribution
- Search/Filter
- Secure Data Storage
- Self Service Portal
- Shift Swapping
- Sick Leave Tracking
- Single Sign On
- Skills Tracking
- Summary Reports
- Task Management
- Task Progress Tracking
- Task Scheduling
- Team Calendars
- Third Party Integrations
- Time & Expense Tracking
- Time Off Management
- Time Off Requests
- Time Tracking
- Timesheet Management
- Vacation/Leave Tracking
- Variable Workforce
- Volunteer Management
- Waitstaff Management
- Workstation Tracking
- iCalendar Support
- Total features52
- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Alerts/Notifications
- Appointment Management
- Approval Process Control
- Attendance Management
- Attendance Tracking
- Automated Scheduling
- Automatic Time Capture
- Availability Management
- Billable & Non-Billable Hours
- Budgeting/Forecasting
- Calendar Management
- Calendar Sync
- Certification Tracking
- Chat/Messaging
- Class Scheduling
- Clock In / Out
- Committee Management
- Communication Management
- Compliance Management
- Contractor Management
- Customer Database
- Data Import/Export
- Demand Forecasting
- Document Management
- Document Storage
- Drag & Drop
- Email Management
- Email Reminders
- Employee Database
- Employee Management
- Employee Onboarding
- Employee Portal
- Employee Profiles
- Employee Scheduling
- Employee Self Service
- Employee Time Tracking
- Event Management
- Event Scheduling
- Facility Management
- Facility Scheduling
- Faculty/Staff Management
- File Sharing
- For Retail
- For Salons and Spas
- Forecasting
- GPS
- Group Scheduling
- HR Management
- Job Scheduling
- Labor Cost Calculator
- Labor Cost Reporting
- Labor Forecasting
- Leave Tracking
- Messaging
- Mobile Access
- Mobile Alerts
- Mobile Time Tracking
- Multi-Channel Communication
- Multi-Location
- Multiple Billing Rates
- No-Show Tracking
- Offline Access
- Offline Time Tracking
- On Call Scheduling
- Online Booking
- Online Punch Card
- Online Time Clock
- Online Time Tracking
- Overtime Calculation
- Payroll Management
- Performance Metrics
- Physician Management
- Projections
- QuickBooks Integration
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Real-Time Chat
- Real-time Scheduling
- Real-time Updates
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Resource Allocation & Planning
- Resource Management
- Resource Scheduling
- Room Booking
- SMS Messaging
- Salaried Employee Tracking
- Schedule Distribution
- Search/Filter
- Secure Data Storage
- Self Service Portal
- Shift Swapping
- Sick Leave Tracking
- Single Sign On
- Skills Tracking
- Summary Reports
- Task Management
- Task Progress Tracking
- Task Scheduling
- Team Calendars
- Third Party Integrations
- Time & Expense Tracking
- Time Off Management
- Time Off Requests
- Time Tracking
- Timesheet Management
- Vacation/Leave Tracking
- Variable Workforce
- Volunteer Management
- Waitstaff Management
- Workstation Tracking
- iCalendar Support
Integrations
Alternatives
Explore similar apps
User reviews that mention these apps
Mathias K.
Research, 1,001-5,000 employees
Used other for less than 6 months
Review source
Share this review:
It's simple to use for any employee's degree. Setting up schedules is fast and simple.
Any schedule change is less intuitive. No smart tools to assist on schedule customization.
Hi Mathias - Thank you for taking a moment to share your feedback with us and provide a review. I'm happy to hear that you found it easy to set up the schedule! We have several features that you can customize for your business. We'd be happy to look into specifics of scheduling your team with you. Feel free to submit another ticket at https://help.wheniwork.com/submit-a-ticket/ Thanks, Adrianne
Audrey C.
Used weekly for less than 6 months
Review source
Share this review:
Being able to easily put together a schedule for my seasonal employees and see the number of hours they are working. No more guessing and doing the math in my head. No more trying to find a calendar and attempt to piece together options. This just makes my scheduling process so easy!
I like that I can have shift templates so I can easily assign a regular shift in just a few clicks. It will also give me the total number of hours that they are being paid to work and I can assign the length of the break.
As a free member you can not schedule for more than a week out. So if you do your schedule on Tuesday for the following week you can only do the schedule up until Thursday. Too bad that once you start a week the following week doesn't become available to schedule.
Hey there, Audrey! My name is Julia. I'm with the When I Work Customer Care Team. We wanted to personally thank you for letting us know how we are doing! We love receiving customer feedback and we very much value your thoughts. In your review, you mention the ability to schedule in advance on the free trial. I can definitely understand how this would make things a bit difficult for you and...
Matthew M.
Hospitality, 201-500 employees
Used daily for 6-12 months
Review source
Share this review:
ease of schedule
Regular reminders on schedule, ease of swapping, ease of notification to supervisor for emergencies.
There is nothing negative to say, email updates, app functionality, layout, ease of use, all top notch.
Hi Matthew! My name is Julia. I'm with the When I Work Customer Care team. We wanted to thank you for taking the time to provide your nice feedback. It's great to hear that the app has made your workflow with your team more efficient. If there's anything that we can help with, please don't hesitate to send us a note at support@wheniwork.com. Thank you again for your feedback! Seeing your review has made our day! :) Sincerely, Julia When I Work Team
Anonymous Reviewer
Verified reviewer
Health, Wellness and Fitness, 1,001-5,000 employees
Used other for less than 6 months
Review source
Share this review:
Very easy to track employees schedule and instant notification about picking up or dropping shifts
It would be great to see the employee’s full availability for the weekly schedule.
Hi there! Thank you for your great review! I'm happy to hear that the notifications are helping you keep on top of quick changes to the schedule. I would like to hear more about what availability you would like to see on the week view. Availability should currently show as a triangle icon on the day and the times should show when adding shifts. Please email us at support@wheniwork.com. Cheers! -Megan
Anonymous Reviewer
Verified reviewer
Automotive, 10,001+ employees
Review source
Share this review:
I use it to organize and schedule team work for severals projet .
The customer service of this app is very effective , you will have a quick reply as soon as you ask a question .
The software is a little complex at the begining , but you have all the informations that you need when you ask .
Hello! Thank you for taking the time to leave a review. We love to hear praise from our users.
Jocelyn R.
Food & Beverages, 1-10 employees
Used weekly for less than 6 months
Review source
Share this review:
It was okay and i got my schedule but it still needs some tweaks
I liked that i could see who i was working with and schedule changes
It was hard to change days off. It wasnt very mobile friendly
Thank you for taking the time to review the app. We appreciate your feedback! Our Care team is happy to help with any roadblocks. Feel free to submit a ticket at https://help.wheniwork.com/submit-a-ticket/ with any questions so we can assist! Again, thanks for the review! Kindly, Kara
Anonymous Reviewer
Verified reviewer
Sporting Goods, 11-50 employees
Used daily for 1-2 years
Review source
Share this review:
It was easy to find replacements on the schedule, and for that, I liked When I Work. It takes away that awkward call to your manager asking for help in finding someone to cover your shift.It also elminates the "Oh I didn't get your call" from other staff members when you are trying to get a shift covered.
It was nice to be able to get notified when schedules for work were up. I feel like this enabled our staff to know more in advance what the next two weeks looked like. Each staff members qualifications to cover certain shifts was helpful too.
As a staff member who used it for schedule notification - I didn't have much problem using it.
Hi there, Thanks for taking the time to review When I Work. We're glad to hear that the schedule notifications were really helpful with staying on top of your work schedule and that finding replacements on the schedule was easy. If you have any questions about the app or are having any trouble using the app, please reach out to us directly at support@wheniwork.com. Thanks, Megan
Nicole H.
Veterinary, 11-50 employees
Used daily for 1-2 years
Review source
Share this review:
I didn’t love it
It was helpful to have a digital schedule
I was there was color coding and more notes to put in.
Hi Nicole, Thanks for writing us a review! We're glad to hear any other your suggestions you have to offer!
Chenet P.
Verified reviewer
Used weekly for less than 6 months
Review source
Share this review:
I used to help my co working to set up their schedule, cause they were so confused about their schedule.
What i like most about this software, it help you to organize your work schedule, and you can add some days that you won't be available to work.
What i like least about this software, it is very difficult to set up your schedule and complicated but after getting used to it, it will be easier for you to manage it.
Hi Chenet! Julia here, from When I Work Customer Care. We wanted to thank you for taking the time to leave your feedback. It's very much appreciated and we value you as a member of our When I Work Community. You mentioned that there was some difficulty experienced during the set-up of the account. I'm very sorry to hear that. If there's anything at all we can help with, please don't hesitate to send us a note at support@wheniwork.com. One of our agents would be happy to assist with anything we can. Thank you again for taking the time out of your busy day to let us know how we are doing. Sincerely, Julia When I Work Team
Cameron M.
Verified reviewer
Used weekly for 1-2 years
Review source
Share this review:
When I Work
I love WhenIwork. We use this to track our dispensary shifts and it makes scheduling a breeze.
Great for managers looking at the schedule, great for employees having a mobile schedule and for producing our payroll data.
The user interface is easy to use, everything we need to track has it's place. The software is extremely customization to whatever business situation it is used for. The color coded shift blocks are great and I also love the usefulness and functionality of the mobile app.
The main issue is getting people to use the app properly. This is more of a training issue and making society stop using sticky notes and paper. We do have a lot of need for tracking missed check-ins, but this is also an employee issue. ")
Hey Cameron! Thanks for leaving us a review! I am happy to hear that When I Work has been making scheduling a breeze for you! We do have a bunch of really helpful employee training articles, if that would be beneficial for you to share with your group. They can be found within our Help Center: https://help.wheniwork.com/. Have a great day!
Whitney D.
Hospital & Health Care, 11-50 employees
Used daily for less than 6 months
Review source
Share this review:
Its a good system but could use a few updates to make it easier and faster.
The software is great for what we use it for in regards to scheduling. Its very easy to drag and drop things into people shifts. Its very easy to add an employee into the system as well.
Repeating schedules, I wish it was easy to create someone's schedule as our schedules repeat often.
Hello Whitney - Thanks for taking a moment to share a review with us! It's great to hear that we're able to meet some of the scheduling needs for your workplace. Additional changes to repeating shifts can definitely be useful for many workplaces. We're always open to suggestions for enhancements or features that can help make scheduling easier! Thanks again! Kindly, Adrianne
Bernardo A.
Food & Beverages, 1-10 employees
Used daily for 1-2 years
Review source
Share this review:
The app is so much better than writing a schedule on paper. It helps me schedule at ease. I can do it in like 5 min just from my phone even if im out of town. My staff love it too and enjoy using on their phones rather than getting someone to take pictures of the schedule. Super easy Love it. Thank You When I Work Team.
all the features it comes with such as timeclock, requests off, shift changes, etc.
besides that I have to upgrade to get certain features though I dont have that many staff members. Such as timeclock but its ok.
Taylor J.
Religious Institutions, 51-200 employees
Used daily for 2+ years
Review source
Share this review:
it has helped make sending out the schedule easier, as well has helped keep track of previous schedules. it has also made our timesheets easier being all on a phone or a computer. all in all its pretty good, but I do wish it ran a little smother, and did not have so many glitches.