WhenToWork Features

WhenToWork

Online employee scheduling with native mobile apps

4.45/5 (96 reviews)

Competitor Feature Comparison

Accounting Integration
Activity Tracking
Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Billing & Invoicing
Calendar Management
Calendar/Reminder System
Contact Database
Customer Database
Customer Management
Customizable Forms
Data Import/Export
Dispatch Management
Document Imaging
Drag & Drop
Electronic Signature
Email Management
Employee Scheduling
Employee Time Tracking
File Storage
GPS
Job Costing
Job Management
Job Tracking
Maintenance Scheduling
Mobile Access
Mobile App
Mobile Payments
Multi-Location
Online Booking
Online Time Clock
Payment Collection in the Field
Payment Processing
Quotes/Estimates
Real-time Scheduling
Reminders
Reporting & Statistics
Resource Scheduling
SMS Messaging
Schedule Distribution
Scheduling
Service History
Shift Swapping
Time Off Requests
Time Tracking
Vacation/Leave Tracking
Work Order Management
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Accounting Integration
Activity Tracking
Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Billing & Invoicing
Calendar Management
Calendar/Reminder System
Contact Database
Customer Database
Customer Management
Customizable Forms
Data Import/Export
Dispatch Management
Document Imaging
Drag & Drop
Electronic Signature
Email Management
Employee Scheduling
Employee Time Tracking
File Storage
GPS
Job Costing
Job Management
Job Tracking
Maintenance Scheduling
Mobile Access
Mobile App
Mobile Payments
Multi-Location
Online Booking
Online Time Clock
Payment Collection in the Field
Payment Processing
Quotes/Estimates
Real-time Scheduling
Reminders
Reporting & Statistics
Resource Scheduling
SMS Messaging
Schedule Distribution
Scheduling
Service History
Shift Swapping
Time Off Requests
Time Tracking
Vacation/Leave Tracking
Work Order Management
Visit WebsiteCompare App
Accounting Integration
Activity Tracking
Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Billing & Invoicing
Calendar Management
Calendar/Reminder System
Contact Database
Customer Database
Customer Management
Customizable Forms
Data Import/Export
Dispatch Management
Document Imaging
Drag & Drop
Electronic Signature
Email Management
Employee Scheduling
Employee Time Tracking
File Storage
GPS
Job Costing
Job Management
Job Tracking
Maintenance Scheduling
Mobile Access
Mobile App
Mobile Payments
Multi-Location
Online Booking
Online Time Clock
Payment Collection in the Field
Payment Processing
Quotes/Estimates
Real-time Scheduling
Reminders
Reporting & Statistics
Resource Scheduling
SMS Messaging
Schedule Distribution
Scheduling
Service History
Shift Swapping
Time Off Requests
Time Tracking
Vacation/Leave Tracking
Work Order Management
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Mobile apps

iOS App


192 reviews

Requires iOS 12.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


2,491 reviews

WhenToWork Feature Reviews

25 reviewers had the following to say about WhenToWork's features:

Anonymous
(Architecture & Planning company, 51-200 employees)

Simple Employee Scheduling

2019-07-27

Pros

Ease of employee management and scheduling. Mobile website.

Cons

Slightly dated and clunky interface, with no mobile application.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Veterinary company, 11-50 employees)

Great scheduling software!

2018-11-27

Pros

This program is very easy to use on both the management and employee standpoint.

Cons

Although, It would be nice if it was able to integrate with our timecard system within our company software/POS.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Holly V.

Works great for scheduling employees

2016-11-03

No more posting schedules or calling employees about schedule changes!

Pros

The fact that you can import a schedule.

Cons

I would like to be able to repeat just one block at a time for several weeks.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
David L.

Easily set-up and easy for my staff to figure out. Very intuitive.

2017-05-18

Pros

The ease of setup and the ability for my staff to request time off that alerts me when I try to schedule someone when I have approved time off.

Cons

More import/export functions would be nice and the ability to merge between accounts.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Charlie I.

Nice software for scheduling employees

2017-09-15

More efficient staff scheduling

Pros

WhenToWork frees up time for management. typically, we would have to take quite a long time putting together employee schedules.

Cons

There are some limitations in regard to functionality. Overall, they do not adversely affect the product.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Mark W.

WhenToWork is super easy and efficient!

2020-05-06

There's almost nothing I would change about it as an employee who uses it.

Pros

The software is incredibly easy to navigate and use whether it be to check your own schedule, set preferences for your own schedule, check the schedule of your co-workers and message management. I also love how you can sync the WhenToWork Calendar with Google Calendar and other personal calendars so when a schedule is added or changed, it automatically reflects that update into your personal calendar.

Cons

I guess I wish when looking at "everyone's schedule" for a week or month, it would be nice if the layout was a little more compact, but I understand with a lot of employees that's not necessarily an easy, or even a realistic goal to accomplsih.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Hospital & Health Care company, 11-50 employees)

Great value, limited capabilities

2018-11-07

Pros

I can generate decent reports and overall gets the job done.

Cons

No csv import for schedule.

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Daniel R.

Works great it if is your main schedule

2019-10-23

We have found that less people "call out sick" once this software was implemented.

Pros

The website and mobile app both work great.

Cons

Therefore, any changes made in WhenToWork have to be manually entered into the other database. This creates a lot of extra labor for admin staff.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
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David O.

Employes and Employers satisfied

2016-10-04

I used it on the management of an aquatic center and it's definetly a solution for laborwork organization.

Pros

Real time updates Community building between workers Great options to exchange shifts and comunications

Cons

Net very easy to use from your android device but it's still ok

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kylie M.

Love this!

2018-11-28

It is very helpful to both management, and the staff we schedule.

Pros

I love how customizable it is and that you can make and save staffing templates.

Cons

Also, there is a feature where you can delete all shifts with a given position title which is very helpful, but I wish it would allow you to bulk delete some shifts without deleting all of them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Carlos H.

Easy to use

2019-06-04

We have many different levels of employees and allows us to see each employees titles at one time.

Pros

What I like best about WhenToWork is that all my employees and can see their schedules and the schedules of their coworkers.

Cons

If you do not have full access you can only put in the person schedule week by week.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Construction company, 51-200 employees)

Easy to Use for Scheduling

2019-02-19

Pros

It is very customizable. It's great that it contacts employees for you when their schedule is completed so they are not relying on you having to tell them what it is.

Cons

Quite often we have employees who work the same shifts.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Travis C.

Great for scheduling employee shifts

2018-05-30

Up to date shifts for work.

Pros

Great for scheduling employee shifts.

Cons

A lot of data at first, and can be somewhat confusing to employees. Really good took once you mess with it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

As an employee whose boss uses this app, W2W solves so many issues with freelance work.

2018-06-16

Because I can respond to my boss announcements, I can get more hours. Anything that helps me get more work is a HUGE plus.

Pros

I love that I can respond to alerts in-app, instead of loading up my email, which sometimes takes awhile.

Cons

The password could even be a customizable number that is separate from my account password for easy access.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Kym H.

Great Interactive Scheduling Tool

2018-09-12

It all goes on WhentoWork and easy to keep track of.

Pros

This feature makes it much easier than management trying to find coverage.

Cons

The only con when using WhenoWork is the busyness of the main page. Many options on views and such are a bit overwhelming to navigate through - especially when we rarely use more than 5 functions.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
( company, 51-200 employees)

WhenToWork works, but isn't visually ideal

2018-04-24

Pros

I also like the automatic notification to email whenever a new schedule is posted.

Cons

Much like any employee scheduling platform, it is only as successful as the individuals managing it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Sarah B.

Best Software that I have ever bought

2019-01-09

This product has greatly decreased the time it takes to produce a schedule, and the headache of distributing the schedule to all employees. This product put the responsibility of scheduling on the employee, not the manager.

Pros

Price, Easy of use Customer support Functionality

Cons

The messages that you send to your employees do not automatically save, instead they disappear after 1 month.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kody D.

Easy and well worth the price

2017-07-27

Less time required to schedule.

Pros

Multiple locations with shared shifts as well as multiple entirely separate locations are supported for easy expansion and better pricing options. The mobile app is very functional and particularly useful for the employees.

Cons

I wish I could copy a week and say "this is their schedule until the following end date", but I am required to go to each individual week and paste the copied schedule. Still FAR better than the previous 3 scheduling tools we tried in our organization.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Higher Education company, 201-500 employees)

The Best Scheduling Tool!

2020-02-05

I also appreciate the alerts that it sends to staff and myself for basic scheduling and shift trades.

Pros

You can set employee schedules, for various programs/departments, easily.

Cons

I do not have any cons yet. I appreciate the functions of When to Work and feel like it has everything that I need so far.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
( company, 51-200 employees)

Great from both a user and administrator standpoint.

2018-07-14

Pros

Text and email notifications for when a schedule is posted and/or modified.

Cons

The tradeboard interface is not user friendly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Lindsay A.

Great Scheduling software!!

2019-09-04

Pros

This software is great for employee scheduling.

Cons

Nothing so far. Has all the features we need!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Natalie S.

Whentowork Review

2020-03-05

Works great for our needs. Employees can see there schedule immediately.

Pros

I love how easy it is to use for me and my employees. It’s easy for them to schedule off, trade shifts, as well as for me to see that too.

Cons

I wish there could be more communication between employees other than the messenger board.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Taylor C.

Outstanding Product That Saves You Time

2018-10-24

When to Work has saved me so much time and effort for scheduling hundreds of employees. And a lot of its components allows the employee to take care of items which allows me to focus on other tasks.

Pros

I really enjoy how this software allows employees to trade shifts, post on trade boards, and put in time off requests.

Cons

My only negative for this program is that the messaging component does not allow me to edit text. This would allow me to be more clear in emails and bold specific information.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Greg G.

It's an Ugly Scheduling Tool that works rather well

2019-02-04

Pros

Though I did not purchase this product, it was used at my old job, so I was an "employee" in the system (as opposed to an admin).

Cons

It's 2019, so I expect sites to be mobile friendly, easy to use, and quick.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Robin P.

Great Schedule Communication

2020-04-13

WhenToWork has streamlined the scheduling process and made it MUCH easier on the employees. Less "I didn't know my schedule" issues after implementation of this product.

Pros

Ease in which the schedule can be changed and the staff notified of the changes. It eliminates all the emails back and forth.

Cons

The employee is supposed to have to confirm that they received the email but it doesn't enforce this.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more