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Workday HCM Logo

Workday HCM

An HCM system that adapts to what comes next.

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(34)

Workday HCM Reviews

Overall rating

4.4

/5

1.2K

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.16/10

Reviews by rating

Pros and cons

Overall very positive experience with a good balance between ease of use and customizability.
My overall experience was very positive. As I mentioned above it is one of the better benefits software I have used in my career.
From what I’ve observed, Workday is a robust tool and is often considered the industry standard because it is effective at what it does, even though its usability could be improved.
More cons that pros, I'm afraid. The training was long, extensive and confusing.
Because of how much functionality is in the platform, I did get lost sometimes not knowing where to go.
The buttons are sometimes confusing. For example, submitting a request for vacation seems cumbersome as there are different buttons that seem to do the same thing displayed at the same time.
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1,221 reviews

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Ciara G.

Consultant

Education Management, self-employed

Review source

Overall Rating

Next Generation of HR

Reviewed a year ago

Transcript

Ciara: Hi, I'm Ciara, a community engagement manager. I would give Workday a five-star rating. And for...

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Michael G.

Senior Content Manager

Insurance, 51-200 employees

Review source

Overall Rating

Powerful Program

Reviewed a year ago

Transcript

Mike: My name is Mike. I'm a senior content manager. I would give Workday HCM a four out of five stars....

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Soumi G.

Information Technology and Services, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Review for Workday

Reviewed a year ago

I am using Workday regularly for applying leaves, tracking them, viewing my salary slip, tracking change in compensation, providing IT declaration, updating shift and stand by hours. Also, I have used Workday for requesting various letters from my organization automatically like experience letter, compensation letter, etc. The mail notification feature of workday enables me to receive notification whenever there is an update to my compensation or change in my role or on promotion.

Pros

Workday is a centralized workforce management tool that is used in my organization. In Workday, all the important day to activities of an employee can be performed like applying for leaves, getting them approved by manager, viewing and downloading salary slips, providing IT declaration, providing beneficiary info, address info, education info and many more. Various important letters like Offer letter, experience letter, etc can also be directly requested using Workday. It is a cloud based tool and can be accessed from anywhere.

Cons

It is an expensive tool that can only be used by big enterprises. Also, the workday UI can be confusing for new users who will find it difficult to navigate and find the required sections in workday.

BT
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Bhushan T.

Chemicals, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Best Workforce management online tool

Reviewed 7 months ago

The best tool for large organizations can easily manage hr process from candidate application to Onboarding and workday management

Pros

Saas-based tool can access online, and easily manage Hr and payroll process

Cons

costly for mid-level companies, price is high compare to other hr & payroll management tools

DS
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David S.

Hospital & Health Care, 10,001+ employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Most complete and integrated HCM

Reviewed 2 months ago

For sure my overall experience is totally satisfied

Pros

I lost the count of how many functionalities that Workday brings to the organization and tools that can be integrated with. Definitely it provides an easy and smooth experience to the user and the organization.

Cons

Didn’t find any relevant negative point, I’ve experienced sometimes information difficult to find out within the HCM, though this could be based on how the organization configures it

LW
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Lukasz W.

Music, self-employed

Used monthly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Very unintuitive and hard to get around

Reviewed a month ago

I’m avoiding it at all cost. The HR isn’t very happy with it either.

Pros

On paper it looks great. That’s about it when it comes to what I like about it. Unfortunately this is a miss.

Cons

I have tried to use this app for a year now. It’s very hard to integrate new functions, even such as extra days being change by the legislature.

DS
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Deependra S.

Research, 5,001-10,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Implementing Workday HCM for HR Management

Reviewed 2 months ago

Workday HCM implementation can be difficult and time-consuming, needs careful preparation and collaboration with all relevant parties.   Workday HCM can be pricey and necessitates continuing licence and maintenance costs, especially for small businesses.   Workday HCM deployment might increase in cost and duration due to the need for specific training for HR personnel and staff. Sensitive employee data is stored in the cloud via Workday HCM, which may cause security issues for some businesses.

Pros

Automation of HR procedures such as hiring, onboarding, payroll, and performance monitoring via Workday HCM can increase productivity and lower error rates.  Hr practitioners can use real-time analytics and reporting from Workday HCM to make data-driven choices and pinpoint areas for development.  Both HR experts and employees may utilise Workday HCM because to its user-friendly UI and simple navigation.  As a cloud-based system, Workday HCM eliminates the need for IT assistance by taking care of upgrades and management.

Cons

Workday HCM implementation can be difficult and time-consuming, needs careful preparation and collaboration with all relevant parties.   Workday HCM can be pricey and necessitates continuing licence and maintenance costs, especially for small businesses.   Workday HCM deployment might increase in cost and duration due to the need for specific training for HR personnel and staff. Sensitive employee data is stored in the cloud via Workday HCM, which may cause security issues for some businesses.

GB
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Gus B.

Computer Software, 501-1,000 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Pretty good, not sure if it's the best but is one of the best.

Reviewed a month ago

Pretty good overall, it is clear, straightforward and easy to use, all you seek on an HR software.

Pros

It is ridiculously easy to use, it took me literal minutes to learn to use it the first time I got access to it.

Cons

It takes some time to load some things, but that might not be related to the software itself but to other external factors.

CF
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Carolina F.

Judiciary, self-employed

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Workday HCM is an useful tool to collect data to HR

Reviewed a month ago

Workday HCM is a useful tool to collect data to HR. All the information necessary about the employee is in the same place.

Pros

All the information necessary about the employee is in the same place.

Cons

It's not clear how to use the alerts and e-mails.

RL
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Randall L.

Medical Practice, 201-500 employees

Used weekly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy use, Great interface!

Reviewed 2 months ago

I have had an overall great experience with Workday, it’s simple for everyone here in office to navigate and would definitely recommend

Pros

Workday is super easy to work through as a training resource! It’s easy to view all the courses you have taken or will need to in the future!

Cons

There’s not really much I dial like about Workday, they only slight adjustment I could see being made is possible reorganizing the main page to display trainings nearing exp

DS
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Dimitar S.

Sports, 1,001-5,000 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Developer experience

Reviewed a month ago
Pros

I like that in one place I can check my salary payrolls, send vacation requests, check company teams structures, check my vacation days balance, and more.

Cons

As a developer, I don't lack anything from "Workday".

MW
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Makaela W.

Marketing and Advertising, 11-50 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Workday HCM is great

Reviewed a month ago

Overall, my experience with this software has been great.

Pros

I like the easy to use software to search for resumes and post job openings.

Cons

There's nothing that I don't like about Workday.

CH
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Cathy H.

Nonprofit Organization Management, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Sad to not have Workday

Reviewed a year ago

Overall, Workday is a good product with good support.

Pros

Workday was easy to navigate and very intuitive. A new employee could come in that was unfamiliar and quickly be up-to-speed. We had several upgrades, each making the process better each time.

Cons

We could not be on our own cloud, making the organization more vulnerable to cyber attacks.

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Morgan W.

Human Resources, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Workday for Recruitment

Reviewed 3 years ago

Overall the experience has been ok, but if you are looking for a true ATS this is not the answer unless you make some serious tweaks to the setup.

Pros

Ability to use as ATS as well as HR database and tie candidates to employee once hired and onboarded.

Cons

Inability to see candidates on Requisitions that are assigned to other recruiters / users within Workday.

NH
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Nolan H.

Retail, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Workday HCM Review

Reviewed 2 years ago

I support a team that focuses primarily on data driven tasks, and within that world its' really import to step away from the numbers and the data and focus on what my employees are excelling at individually and see what challenges they are facing. I love that the employee is the one to input their goals and results, as that holds them accountable for any challenges they are facing. The email reminders are very helpful for both me and the team I support. It's a great tool that helps us connect and drive forward!

Pros

Workday HCM has been a big part of my employee success tracking since my organization made the switch. However, with my entire division switching to a remote / work from home model, it's been imperative to keeping my employees on track with their career development. Workday makes it simple and streamlined to create monthly, quarterly & annual goals for my team, and my favourite thing about the software is when an entry is needed or overdue from them, they receive a message to their inbox (so I don't have to send a ton of reminders - nobody likes doing that). On my end, I get updates regarding completion status of performance tracking, and I really like the transparency in terms of my employees receivng a notification when I have completed their forms on my end as well.

Cons

I find it a bit difficult to access previous performance reviews, and I somehow never get there on my first try when I try to access the previous quarters or months. If there was a much more obvious option on the dashboard that would make the Workday experience even better.

AR
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Verified reviewer

Philanthropy, 1,001-5,000 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Finally getting away from PDFs

Reviewed 4 years ago
Pros

The best part of about Workday Performance Management is the ability to get away from manual processes. Previously at our company, we had to write our self-evaluations in a PDF document that was submitted to our managers. Then the manager could choose to write something completely different or utilize what was already written by the employee. Ultimately, the manual process left out information....

Cons

The biggest con for me is the lack of stating what can be improved. This could be a customized field that my organization failed to incorporate. If that's true, then maybe the improvement could come from WorkDay itself on best practices. But every employee wants to shine a light on all the good they did throughout the course of the year. It is just as important for each employee to shine a light on the things they could do better, or improve upon for the next year. Another con for our organization was the length of time it took to implement WorkDay within our systems. It was far from an easy task that took thousands of man-hours to implement. However, now that it is implemented and people are using it, it seems to have been worth the effort.

AR
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Verified reviewer

Human Resources, 11-50 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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‘A platform for employees to speak-up’

Reviewed 4 years ago

comparatively, ‘workday’ is an efficient, effective and affordable system for an above average organization.

Pros

Many companies lose their talented employees due to failures by the top management to recognize the contributions made by certain employees for the growth of the organization, which goes unnoticed by the hierarchy which creates a negative opinion towards the management by those employees. HCM tool makes a positive impact as a go-between the employee and management and WORKDAY has made substantial...

Cons

so many beneficial features are incorporated in the system that it takes a fairly big effort to familiarize. As this is a HR centered software with access to each member, we find difficulties in getting the full potential due to cultural diversities by way of language barriers (non-English speakers).

AR
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Verified reviewer

Computer Software, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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New HR Tool brings some challenges and benefits

Reviewed 4 years ago

MY organization switched over to Workday and I had the chance to use this tool for a while now. I'll say that it's a lot easier to pick up and the available info to learn it was easy to grasp as well.

Pros

You can pretty much find any HR related features/questions/information in one spot. I was able to consolidate my benefits options, PTO, reviews, in one spot. I also think that it's certainly more robust/ takes a lot less down time than our previous software. Besides that Workday comes with the standard user logins, password setup, online time-sheet, etc. that I expect. I really like the ability to edit my own info very fast. I can change things like benefits or dependencies quickly rather than going directly to my HR's office.

Cons

My one complaint is that I used to be able to directly edit some of my team member's info and reviews from our old platform on my own. I think whether it's due to lack of access rights or just how my HR department has set it up, I can't do that any longer. It's a more lengthy process of getting it manually updated from my end and through some parties outside my immediate department.

AR
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Verified reviewer

Information Technology and Services, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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Money pit - a software company that charges you for regular updates to their software

Reviewed 3 years ago

Everything you do with Workday costs money. Forget the annual licence cost, that's only part of it - every time you send an email or phone support you are on the clock. Twice a year when the software gets updated you are required to pay consulting fees to Workday or one of their service partners to test that the update actually works at your end. Most new features and enhancements are not provided...

Pros

The workflows are really good, particularly for recruitment and performance management

Cons

The interface is unusual from a UX perspective, and everything is very rigid. Workday offers little flexibility or user customisation, unless you are happy to spend a fortune with one of their service partners. Their expensive user training courses are absolutely appalling for adult learners - 4 days in a classroom flicking through a 500 page bound workbook, anyone?

BJ
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Ben J.

1,001-5,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Difficult to learn without paying for courses but still a solid option

Reviewed 6 years ago

I have only been using Workday for a few months. After taking all of the integration courses and starting to build integrations I am reasonably comfortable with the back end but no front end knowledge which is required to test at least the inbound integrations. Be prepared to spend days researching certain topics before coming up with answers. I recommend hiring a consultant to help in house developers learn the tools and functionality if you decide to go with Workday.

Pros

-Basic functionality for end users is intuitive and easy to use. -Lots of options for integration with third parties -Easy to use, custom, report capability with the option to expose reports as services (RaaS). -Fairly easy to learn and use add-in for Eclipse for complicated integrations (Workday Studio).

Cons

-Training is expensive and is basically required to do an implementation due to lack of available reference material. Recording the online training for future reference is not permitted -The workday community site is cumbersome (searches are not ranked according to relevancy and it can take many hours to find what you are looking for). Some workday studio components don't seem to be documented at...

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Adam ¿.

Real Estate, 10,001+ employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Fantastic software for all of your HR solutions

Reviewed a year ago

Expense reports are the main thing I use Workday for. The biggest benefit is how straightforward it is for a manager to review the expense reports entered by an employee, with the possibility of delegates designated for managing the expense reports for the manager. System also works very well for time off management and business trip reimbursement management.

Pros

I like the simplicity of entering expense reports, which can even be done by scanning the receipts by your phone. Everyone can do this easily by mobile app or web based application. Workday is very complex and contains all your HR data including your pay and position, and you can easily see things like your career progress and your CV. The system is connected to our Microsoft Accounts solutions and works very well alongside of it.

Cons

The system is sometimes working slower than you'd like. Currency conversion could be improved, as of right now it's easier for accounting purposes to find the current conversion rate at the national bank and use the conversed amount. The software could go a little faster, with bigger number of expense reports, the system slows down and it's harder to input new data into the system. However, this can be momentarily fixed by creating more reports instead of one huge one.

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Seeba B.

Biotechnology, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Makes it so much easier to apply jobs

Reviewed 2 years ago
Pros

All professionals know how exhausting the application experience can be. Despite being skilled, knowledgeable, and experienced and reaching to the last level of the interview process, for some unknown reason it is always given to some brown-noser or somehow was already promised the job to someone else and thus professionals are back to square one in the application process. This makes it so easy as it carries over the information from your resume and is intelligent enough to fill the entry fields accurately.

Cons

While very accurate, I wish it would also carry over my skills, languages, certifications. Workday would be the number one option. I also wish that Workday increases its marketing to make it a household name for applications - all companies should be using this software to recruit employees.

JM
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Jarrett M.

Consumer Services, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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User friendly payroll software

Reviewed 9 months ago
Pros

Keeping track of your time as well as available PTO time is very easy. Reviewing available open positions in one system. Payroll and W-2 tracking is very quick and easy especially if you need to make a change as well as goal tracking.

Cons

I haven’t found a part of this software that I didn’t like

AC
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Abby C.

Real Estate, 1,001-5,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Best HR Tool for the End-User

Reviewed 7 months ago

Workday has all the HR resources and tools I use regularly at my fingertips. As an employee, I really appreciate that I don't have to track someone in HR down when I need access to a paystub, W2, or timesheet because everything is provided for me within Workday.

Pros

As an end-user of Workday, I love having everything I need from an HR perspective in one easy to use tool. Within the platform, I am able to track time, see paystubs, manage benefits, find certain resources or email addresses. I have worked at other companies that have provided the same resources but across several different platforms which made any HR related task very difficult for employees. Additionally, since our company has implemented Workday, I have received my pay on a consistent schedule on the same day of the week at the exact same time which is very helpful for budgeting purposes.

Cons

The user interface leaves much to be desired from a design perspective but it is clean and easy to navigate. The platform will sometimes glitch when adding time and submitting timesheets which has caused an issue for me in the past.

SJ
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Shaun J.

Financial Services, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Integral Focal Point of the business Eco System

Reviewed 4 months ago

Workday is paramount to our business and will continue to be the focal point for all of our HR data and workflows. As we look towards moving to software that plugs into Workday our internal systems should become more and more integrated with Workday playing an important role in this eco system.

Pros

Workday is a software with endless possibilities and stands as an important cornerstone of our internal HR eco system.

Cons

The only gripe I have is how user customisation isn't that easy to achieve even with an internal administrator, the software can do a lot of clever processes but quite often we need to pay for additional development to achieve this.

AR
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Verified reviewer

Computer Software, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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I use workday as a end user

Reviewed 5 years ago

it is awesome.

Pros

I use workday as a end user in my orgination.In workday what i like most is helps to maintain transparency between management and lower employee.In workday any employee can see full hierarchy of his/her organization so their is no hide and seek between management and employee.Employee can see his all year performance,his role in organization detail ,his profile,training,skill everything in one single place.and for company also it is easy to track each single employee detail like performance,skills,work history.

Cons

I dont find any thing which I dont like in workday as it make transparency in organization so I will suggest to organization to use workday so it increase employee's trust on organization which is very necessary for any organization.

KS
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Kate S.

Human Resources, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Not designed well as an ATS

Reviewed 4 years ago

This system seems to be designed more as an HRIS with ATS functionality, but it has missed the mark. Coming previously from Taleo, this system has only caused headaches and cost my team valuable time.

Pros

It has a great overall look and candidate information is all shown in one dashboard with tabs.

Cons

The different pages are hard to navigate between. There are hundreds of reporting options but most seem to be useless from a recruiting standpoint.