Explore a recommended list of Verint alternatives for your business in 2019. Compare alternatives to Verint side by side and find out what other people in your industry are using. Let GetApp help you determine if the competition offer better features or value for money.
Genesys is a multi-channel contact center and customer experience application that caters to small to mid sized business with up to 250 seats, as well as much larger teams. Some of the app's enterprise customers include P&G, BT and Ticketmaster. Solutions that the app provide include contact center modernization with IVR, skill-based routing, agent… Read more about Genesysmonitoring & coaching, and business intelligence analytics,
100% free CRM, collaboration and communication tool suite
Bitrix24 is a free cloud & open source collaboration platform providing CRM, document management, tasking, time management, & project management tools. Used by over 5 million businesses worldwide. Read more about Bitrix24
Aircall is a cloud-based phone system that empowers your teams with meaningful conversations. Set up your phone system in minutes, smartly integrate it into your workflows and enrich your conversations with insightful data. Aircall, your phone system re-invented.Read more about Aircall
InGenius is a computer telephony integration (CTI) innovator that connects Asterisk, Avaya, Cisco, Genesys and Mitel phone systems into Microsoft Dynamics, Salesforce and ServiceNow CRMs. The solution adapts to individualized contact center needs. Read more about InGenius
Support Every Customer. Anytime. Anywhere.
Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction.Read more about Salesforce Service Cloud
Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is ea… Read more about Zendesksy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media.
Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.
Weekdone is a team goal setting and tracking tool. Weekdone turns your team into Superheroes, who know what is expected of them and are focused on achieving their goals.
Our target as a Weekdone team is to bring out the best of each employee by giving them a good environment, structure and focus.Read more about Weekdone
Cloud-based people management for businesses of all sizes
Powerful Cloud-based people management software that includes Core HR, Recruiting, Talent, Workforce, Payroll and Benefits configured to fit your business like a glove. Read more about Nortek People Management
A complete HR solution for companies of all sizes.
An intuitive user interface with mobile support that grows with your organization. SutiHR provides employee self-service & on-boarding, personnel, applicant tracking (ATS), integrated e-signature, time tracking, performance reviews, benefits, project tracking, and IT management.Read more about SutiHR
Ultimate Software’s UltiPro® helps organizations improve the employee experience. Support your people and grow your business with cloud HR, payroll, and talent management solutions that simplify processes and increase productivity. Read more about UltiPro
Qualtrics makes sophisticated research simple and empowers users to capture customer, product, brand & employee experience insight. Measure customer experience, track employee engagement, improve brand awareness and gather product feedback in a one powerful platform.Read more about Qualtrics
The Zenefits platform integrates all processes, apps, and tools needed, including payroll, HR, benefits, compliance, and time. Zenefits serves SMBs of all sizes; from 1 to 5 employees, to businesses with 1000+ employees. Read more about Zenefits
The next generation of professional services automation.
HarmonyPSA supports the entire business lifecycle, from lead generation to contract renewal. It is designed and built specifically for software and services businesses, automating business functions in a single platform available from the cloud on any device.Read more about HarmonyPSA
Gain valuable insight
With all the functionality you need in one place you’ll have the visibility to see what’s going on at the highest level and make more informed decisions.
With integrated time tracking systems and streamlined, automated billing you can bill more quickly and accurately. Contract management functionality eliminates revenue leakage and so improves profitability.
Convert more of your sales pipeline using our campaign management tools. Maintain and grow your existing customer base by providing exceptional customer service.
Defined workflow processes will ensure that work gets done the way you want it to, every time, saving time and resources
Testim is an agile testing automation solution which utilizes machine learning for test authoring, execution, and maintenance. Users can create tests in minutes, run thousands of tests in parallel across different browsers, integrate with their existing CI/CD and collaboration tools, and more.Read more about Testim
CloudQA is a web test automation tool which supports monitoring, regression testing and load testing, and enables users to monitor websites and identify broken or slow site interactions, plus test complex workflows in multiple environments with multiple data sets… Read more about CloudQA
Codacy is an automated code reviews and code analytics platform which allows technical engineers and developers within businesses to automatically and accurately identify and address security concerns, code duplication, code style violations, and drops in coverage in every commit and pull request… Read more about Codacy
Email on Acid is an email testing, rendering and tracking platform. Use the Campaign Precheck workflow to fix email mistakes while you QA, so you can create a message that every subscriber can read and understand. Read more about Email on Acid
Model-Based Test Automation. Create rigorous tests and data.
Easy-to-use, Model-Based test automation. Generate automated tests and data from flowchart models that are quick to build and easy-to-maintain. The VIP Test Modeller creates scripts for a range of frameworks, testing across UIs, APIs, and databases. Load and Functional testing are both supported.Read more about The VIP Test Modeller
Test automation platform for regression & continuous testing
TestCraft is a Selenium based test automation platform for regression and continuous testing with auto maintenance AI technology and visual test modeling. The platform allows for quicker test creation and execution and enables testers to create fully automated test scenarios without coding.Read more about TestCraft
LEAPWORK is a cloud-based enterprise automation platform for testers and test managers, business specialists, and DevOps. It enables workforces to implement automated testing and processes across multiple platforms including web applications, Windows applications, SAP applications, and more.Read more about LEAPWORK
Software Intelligence Platform - Full Stack Monitoring
Do it all, within one platform. Raygun gives you a window into how users are really experiencing your software applications. Discover, diagnose & resolve production issues that are affecting end users. Read more about Raygun
Beta Testing is a technical testing platform, which helps test & improve business products via insights such as bug reports, feedback & usability videos gathered from users testing in real environments. Key features include communication, bug reports, analysis, content creation, & load testing… Read more about Beta Testing
Clearview is a web-based telecom & wireless expense, inventory and invoice management platform, derived from Valicom's 28+ years of telecom audit experience. Track voice, wireless and data in one central repository and at any time and access a la carte telecom management services.Read more about Clearview
Rapise is a next generation software test automation tool that leverages the power of open architecture to improve application quality and reduce time to market.
Using advanced technology and an extensible architecture, Rapise can handle your software application and cross-browser testing needs.Read more about Rapise
Suite of Agile software testing tools with JIRA integration
qTest is an agile dev testing platform for in-sprint test management. Designed specifically for DevOps teams, the cloud-based suite of tools helps users collaborate on open source testing, exploratory testing & BDD (behavior-driven development), whilst providing real time visibility into results.Read more about qTest
Cloud-based robotic process automation solution for SMEs
electroNeek is a cloud-based robotic process automation solution, which helps small to midsize businesses automate repetitive tasks and streamline various functions including sales, finance, reporting, and human resources (HR). Its drag-and-drop interface enables users to create custom workflows.Read more about electroNeek
Marketing optimization software for marketing managers that are focused on generating targeted leads and improving sales team performance. Marketing Optimizer empowers digital marketers with the tools and reporting to continually improve their lead generation campaigns.Read more about Marketing Optimizer Marketing Optimizer integrates with all popular website testing, web analytics, and landing page optimization software.
Quality analysis and testing platform for web applications
ProdPerfect is a quality analysis (QA) and testing platform, which helps developers & organizations streamline processes related to the development & maintenance of web applications. It analyzes website traffic to collect data on user behavior & build an automated testing suite.Read more about ProdPerfect
UiPath Robotic Process Automation is a cloud-based solution which helps businesses & government organizations design & manage attended & unattended automation tasks to streamlining front-office activities. UiPath RPA lets users store multiple licenses in a unified database for future reference.Read more about UiPath Robotic Process Automation
When your company requires better software testing methodologies, there are a lot of choices in the marketplace. However, if you want the best in software application testing, there is only one solution.
SpiraTest® delivers the features, performance and speed to make the software testing life cycle more productive and efficient that using any ot… Read more about SpiraTesther system available today.
SpiraTest is a complete quality assurance and test management system with integrated release scheduling and defect tracking.
It manages your requirements, test cases and defects/bugs with requirements traceability and real-time coverage analysis. This is the software test management system you have been looking for.
InfoFlo software is the most intuitive CRM software on the market. It's perfect for managing customer relationships. With InfoFlo you can now manage all emails, documents, tasks, invoices, sales/opportunities, tasks, calendar events in one simple to use interface… Read more about InfoFlo
Convoso's cloud contact center software provides powerful and easy-to-use solutions to help businesses cost-effectively increase their sales pipelines by up to 150% and deliver top-tier customer experience. Our cutting-edge call center tools are designed to provide your agents and customers with an enjoyable experience and optimal results.Read more about Convoso
Our blended, cloud contact center software provides fully-integrated end-to-end applications that include: 'lite' CRM, PBX system, intelligent dialer, hosted IVR, webRTC softphone, LMS, reporting tools, and more!
Aloware is a cloud-based call center software, which helps small, midsize, and large enterprises manage two-way business communication with prospects and potential customers. Aloware offers a PBX platform, business SMS messaging, integrated call tracking, lead outreach automation, and IVR tools.Read more about Aloware
Omnis is a cloud-based contact center solution which assists businesses of all sizes with contact management and call monitoring. Its key features include campaign management, interactive voice response, queue management, real time monitoring and analytics.Read more about Omnis
Dialfire is a cloud-based outbound call center software which enables users to turn their browser into a complete outbound call center with a preview and predictive dialer and call blending tools. Dialfire also supports custom forms, multi-step campaigns with automated workflows, and more.Read more about Dialfire
Easy to deploy cloud-based contact center solution with advanced calling features, management and operator platforms, data security, system integrations and real-time statistics. Read more about VCC Live
Predictive dialer & call automation for call centers
Dialing Innovations’ Call Centre Application is a predictive dialer and automated outbound calling tool for call centers, designed to aid with call center operations by automating tasks such as lead prioritization, call distribution, call recording, answering machine detection, cost tracking & more… Read more about Call Center Application
Cloud-based call center software for sales and support teams
CloudTalk is a cloud-based call center solution for sales and support teams looking to improve productivity, customer satisfaction, and boost sales. Integrate CloudTalk with existing tools, buy phone numbers from 80+countries, use 40+ advanced features and monitor team performance in real-time.Read more about CloudTalk
Cloud based hospitality & vacation rental software
TRACK is a cloud-based hospitality & vacation rental solution that offers integrated property management features, along with call tracking functionality for revenue optimization. The suite of tools is designed for individual property owners, mid-sized property chains, & large enterprise portfolios.Read more about TRACK
Beautiful Contact Center Solution - Omnichannel - All in One
uContact is a beautiful contact center solution designed to make the life of the agents easier and more productive. Ideal for inbound, outbound & blended call centers.
- True All in One
- Omnichannel: Email, SMS, Web Chat, Facebook, Twitter.Read more about uContact
Payment processing and communication engagement solution
Everyware is a web-based solution designed to help businesses and consumers manage processes related to two-way text messaging, appointment scheduling, payment reminders, and more to drive customer engagement and facilitate communication. Read more about Everyware
8x8 Virtual Office offers smarter, more efficient ways to connect with customers and employees. 8x8 Virtual Office delivers a powerful Unified Communications platform that provides one solution for voice, video and chat across any device, anytime and anywhere.Read more about 8x8 Virtual Office
8x8's self-service cloud contact center provides a flexible way to engage with customers, enabling any business to deliver a positive customer experience with a complete multi-channel solution and extensive customer analytics. Read more about Virtual Contact Center
Nextiva is transforming the way businesses communicate. Nextiva is a communications platform providing businesses with big-business phone features at a small-business price and it offers offers ease of use, manageability, scalability, reliability and enterprise-class functionality.Read more about Nextiva
All-Inclusive Cloud Powered Business Communication
Jive is a leader in customer satisfaction that emphasizes easy-to-use communication tools. The Jive Cloud architecture has been purpose-built to deliver the most reliable and scalable unified communications platform. Customers love our award winning dial plan editor and mobile accessibility.Read more about Jive Voice
The app goal-driven teams use to raise their velocity.
Workboard Inc. provides real-time goal management solutions to amplify business results and elevate people. Its next-generation mobile and Web app helps line of business leaders implement dynamic short-range goals and modern achievement models like Objectives and Key Results, streamline execution, and improve their coaching and recognition.Read more about Workboard
Our mission is to help leaders build better teams to achieve better results. Our performance management software helps organizations create a Performance Culture through the three steps of Align, Coach & Lead. Read more about Performance Culture
Configurable software to engage and manage employees
PeopleGoal is an employee performance management software platform for high-growth teams. Engage and manage your employees with SMART goals, OKRs, 360 degree feedback, check-ins and performance reviews. Read more about PeopleGoal
Continuous feedback based employee evaluation system, run self-evaluations, peer reviews, 360-degree evaluations, our mobile apps make evaluations fun. Collect timesheets and generate powerful productivity analysis reports all in the same platform. $1 / person / month.Read more about AssessTEAM
Beautify simple continuous performance management solution that revolutionises the way employees & managers connect. It encourages more relevant and timely conversations than the traditional annual appraisal. We support both OKR and SMART goals, regular check-ins, 360 reviews and more.Read more about Taltrack
Easy, Affordable & 100% Flexible Employee Performance Management Software.
Ideally suited for companies with 200-4,000 employees, CRG emPerform offers the most configurable & flexible software for automating and streamlining vital performance processes.Read more about CRG emPerform Get started today!
Clear Review is a cloud-based software solution for implementing continuous performance management within companies, that supports the provision of regular performance check-ins, real-time feedback collection, setting aligned SMART objectives, and administering performance reviews for 50+ employees… Read more about Clear Review
Gtmhub is a cloud-based goal, OKR, and employee success management platform which allows businesses to set and manage OKRs, receive automated progress updates, manage continuous feedback and employee recognition, integrate with 150+ data sources, and more… Read more about Gtmhub
Mettl 360View is a 360 degree performance appraisal & feedback tool which enables users to create & launch surveys to collect feedback from peers, managers & clients with a pre-built survey template library, custom templates, email scheduling, progress tracking, feedback reports, & more… Read more about Mettl 360View
Employee engagement and social recognition platform
Appreiz is a cloud-based social recognition application designed to help small to large businesses manage and improve employee engagement, performance appraisal and talent identification. The platform offers gamification tools a rewards marketplace, peer, team, and social recognition, and more.Read more about Appreiz
Talent management and employee engagement solution
Quantum Workplace is a cloud-based employee engagement solution, which assists businesses of all sizes with conducting surveys and collecting employee feedback. Key features include data analysis, automated reminders, goal setting, progress tracking, engagement tracking, and talent review.Read more about Quantum Workplace
Performance management solution for businesses of all sizes
Inspire is a cloud-based performance management solution designed to help organizations of all sizes manage objectives through OKR and SMART goal setting methodologies. Key features include team collaboration, employee recognition, progress tracking, reporting, and analytics.Read more about Inspire
Customize performance review templates to ensure consistency and mitigate unconscious bias. Ensure continuous development with unlimited access to all the feedback your organization needs, customizable and in real time. Generate action-oriented 360s for managers, individuals, and teams.Read more about Employee Effectiveness
Impraise The People Enablement Platform empowers your people to accelerate performance and professional growth with clear direction and alignment through reviews, goal management, real-time feedback and light-weight check-ins. Read more about Impraise
Reviewsnap provides a robust, user-friendly, flexible and cost effective web-based performance management system that includes performance review, 360 degree feedback, journal entries, and reporting packaged in a highly affordable annual subscription fee.Read more about Reviewsnap With over 1,200 customers and more than 10 years experience, our customers have found Reviewsnap to be an ideal solution to enhance employee communication, productivity and morale creating a high performance culture.
Cloud based employee reviews, check-ins and appraisals
Appraisd is cloud-based performance management software offering features such as goal management, performance tracking, check-ins, 360 feedback, project reviews, probation reviews... everything you need to modernise performance management in your organisation.Read more about Appraisd
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