Insightful Features

I like the employee monitoring tracking to be the best part of this. And in addition, it has almost everything that you may need for a remote workforce too.

Setting up what is productive and what is not, takes time initially. We have to wait till the software figures out things that employees do. But I guess, we need to give it data to learn anyway.

Simple usage of its app and time tracking

The tracking of idle is very not good, it detects me most of the time being idle when i am working with the apps i need like Notepad++, notepad, etc.

The software is very easy to maneuver and set up thresholds, and applications that are considered productive as well as marking applications that we consider non-productive. We also enjoy the features can be customized per department per industry.

I can't really think of any cons at this time however it can take a few extra clicks to go into deeper settings on an individual basis and A team's.

The ability to easily set up the software and bring the team online using a very user friendly interface has greatly impacted the ability to roll out the software throughout the organization The ability to have a live dashboard and to select screenshots to be taken every hour or the like is great - the ability to choose productivity models to best determine team success is outstanding

The product exceeds all expectations - i honestly cannot list any cons

Remote team engagement and their activities tracking helps our business with team members working at different locations. Product is easy to use.

Iam not sure, if there is an option of screen sharing, and audio interaction enabled feature may help improve.

This is the best employee monitoring software out there. Very easy to implement and support is great when needed.

Nothing. It works as it is supposed to, and new features are always coming.

The software is a great help for employee monitoring, and time tracking. You have options on how you can view timesheet which would make your creation of attendance report easier.

Maybe Syncing of time may still be improved

Customer Support, Ability to keep track time and monitor employees

Merging employees in different system. Integration with other products. Auto labeling of apps and websites

I use daily online tracking, timesheet and activities. The software is easy to use with friendly interface.

I think integration with outlook calendar will be very useful.

Workpuls is one of the best software I have used to increase productivity. Workpuls is sending random screenshot every 5 minutes, along with capturing the use of mice and keyboards that will directly show the productivity of the employee. I personally like work puls is because they are providing seamless API integration to take data from it.

Several time i have faced two type of problems while using workpuls and i compalin the team for the same but I think this issue is still not fixed and need to solve Asap. 1- Sometimes work puls didn't pick the right time let's say if you clock out at 9:00 pm and last syn was done at 8:50 pm then it will show your 8:50 pm lockout time. 2- It happens very rare like once in a month, it doesn't work like a hang issue.

It is easy to use and the customer support is very reliable.

I think it is the limited access on how you want to adjust the idle time.

Easy to use and time tracking is easy as logging in and out

Time record reporting accuracy sometimes fails

Time tracking, Manual Time, Break, Screenshot through this we can manage the privacy. It is must have tool for work from home.

sometime there is huge gap between login period and computer activities.

The time tracking was our primary reason for using the software

I haven't really came across any cons about it

In general, WorkPuls is pretty intuitive for our management, allows team leaders to manage their own departments, and let employees fill in their own time spent on meetings and workshops - all at a reasonable price point so it's a decent value. The support responded to all my questions quickly and added some of my ideas into the product.

Not any so far, it is cheap, offers a lot of analytics and features, constant adding new features and responsive support.

- Easy to use (no need of special training) - Easy to follow each employee and department and compare them - No more time wasted running through office checking which activity each employee is doing - Enhanced productivity of the team - Support team promptly helped me to made custom configuration to bypass my proxy rules

- Does not have an agent for Mac yet, but the excellent support team told me it will be available soon :)

Easy to use and easy track employee time record

Nothing is there to like least all is good .

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It is very convenient and the reports are very comprehensive and really easy to read. Also, I love how you can see what the employees are opening and what softwares and sites they open and how much time they spend on it. Plus, you can adjust which sites, softwares, and etc. you can label as productive or not. Also, as an outsourcing/offshoring company, it's one of our selling point to our client that they can monitor the people they hire. Basically, we give Insightful free advertisement because we like the software so much.

There are only 3 cons I have seen so far, first is you can't delete a user as you can only deactivate them. Second is, once you merge users, you can't unmerge them. Lastly, it's a hassle that it automatically creates an Insightful user whenever you create a user account in windows. Sometimes, we just use the extra account for testing and we don't want to create another Insightful user. For almost a year, those are the only cons I've noticed but never outweighed the pros, not even a bit.

The ability to rapidly have practical insights into what all staff are engaging with and difficulties they experience in trying to get their job done. Responsive, patient and helpful online assistance.

Improved reporting or access to how the data is diced up is needed. Another layer in Project & Task management. Ability to adjust punched time records through management authorisations (subjective for digital recording I know).

We are using it for time tracking purposes only, although this is great app for employee monitoring - they have screenshots which can be activated and turned off easily. I have tried using different options, as we have an international remote team and for us this solution was the best since their price was acceptable, it was simple, provided us with all the functionality we needed and they had cloud based option. Their support is also great. Initially we were afraid to make such an upfront investment as they did not have local partner, however their support system is good and we did not have any problems. This app allowed us to improve our overall operations and provided me with an opportunity to have a clear picture of our time spent and quality of work that our team is providing.

The design can be improved. Also they are American company, they are not present in my country

It's easy to use, offers lots of information. You can have projects and put in the cost of the project so this tracks the hours and what the bill needs to be. It has both admin and user control panels and I got great support for my questions.

It's lacking a few features. I'd like to be able to attach website urls to projects. It needs sortable reports which you can export.