Insightful Features

I like the employee monitoring tracking to be the best part of this. And in addition, it has almost everything that you may need for a remote workforce too.

Setting up what is productive and what is not, takes time initially. We have to wait till the software figures out things that employees do. But I guess, we need to give it data to learn anyway.

Simple usage of its app and time tracking

The tracking of idle is very not good, it detects me most of the time being idle when i am working with the apps i need like Notepad++, notepad, etc.

I think that it is relatively easy to manage.

Their Account management is terrible. We are constantly overpaying because software picks up system users like local admin, Default1, SYSTEM .. and charges you for it... for each machine. this can get expensive in a hurry if you are not looking at the console constantly

The ability to easily set up the software and bring the team online using a very user friendly interface has greatly impacted the ability to roll out the software throughout the organization The ability to have a live dashboard and to select screenshots to be taken every hour or the like is great - the ability to choose productivity models to best determine team success is outstanding

The product exceeds all expectations - i honestly cannot list any cons

It is modular and flexible. At point when we realized that we need time tracking solution we were not able to find best fit for a long time because there is no other app that only focuses on work. All other solutions track team's private time as well. With this one we are able to filter and ignore anything that is not work related so our colleagues don't need to worry about their privacy while we still have proof of their work and engagement.

Email reports are fixed and not that intuitive, they promised that it will be improved in next iteration, but it has been 45 days since...

I have tried using different solutions for employee monitoring, but workpuls.com is probably the simplest and the most flexible one. I managed to track all the tasks that were taken during the project, to better define bottleneck activities and to improve our overall efficiency.

There are still some minor problems with categorization, but their customer rep adjusted the solution to our own needs.

This is the best employee monitoring software out there. Very easy to implement and support is great when needed.

Nothing. It works as it is supposed to, and new features are always coming.

It is easy to use and the customer support is very reliable.

I think it is the limited access on how you want to adjust the idle time.

The software is a great help for employee monitoring, and time tracking. You have options on how you can view timesheet which would make your creation of attendance report easier.

Maybe Syncing of time may still be improved

Customer Support, Ability to keep track time and monitor employees

Merging employees in different system. Integration with other products. Auto labeling of apps and websites

Idle time tracking and shift scheduling.

Active Directory sync didn't work as expected (for now).

Easy to use and time tracking is easy as logging in and out

Time record reporting accuracy sometimes fails

Time tracking, Manual Time, Break, Screenshot through this we can manage the privacy. It is must have tool for work from home.

sometime there is huge gap between login period and computer activities.

The time tracking was our primary reason for using the software

I haven't really came across any cons about it

It is simple to use, both for the admin and for the team. The tracking tool is easy to understand and it is very light. It is possible to see what the team is doing and measure how much time they are spending in each project.

I cannot see any cons in this software. Trial period could be a little longer, but luckily was enough for me to test and purchase the paid plan.

Extremely easy to use and you get a personal demo from them before you start the trail. These customer service is very prompt and amazingly responsive. Ive never had to wait for long to receive the reply. They are open to receive feedback about their product and always willing to improve. Best feature that i like about it is the realtime view where i can get see what all everyone is doing at a particular time. Our company efficiency has increased immensely after this

Couple more features could be added like a better email update which they have promised to add soon. They could also give more t trail time but they always extended my trial period when i asked for more time.

Able to capture real time snapshot of users and able to collect all data as required for management for task management.

Real Time capture of users screen snapshots to monitor actual working of tasks as per defined Time windows.

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No cons were added to this review

No pros were added to this review

No cons were added to this review

I like how flexible this app can be. With WorkPuls I can filter and ignore anything that is not work related, which saves me a lot of time.

I think the email reports could be improved. They are not that intuitive or flexible, and I'm still waiting for this to be improved.

Insightful excels at simplifying the process of time tracking for remote employees. The app provides a user-friendly interface that allows employees to log their work hours effortlessly. Users can start and stop timers, switch between tasks, and record breaks with just a few clicks, ensuring accurate and reliable timekeeping.I also like that Insightful has flexible and customizable features that employers can use to match their specific needs, including setting individual goals, establishing project deadlines, and configuring automated reminders for breaks and tasks. This flexibility ensures that Insightful can adapt to various work environments, making it an ideal choice for teams of any size or industry.

While Insightful is an impressive app overall, there are a few areas that could be improved. One aspect that some users may find frustrating is occasional inaccuracies in tracking productive time and data. It is disheartening when the app fails to accurately capture and record work activities, leading to incorrect data and potentially affecting productivity analysis.However, it is worth noting that Insightful's customer support is readily available to address such issues. The presence of responsive customer support can mitigate the frustration caused by inaccuracies. Users can rely on their assistance to rectify any discrepancies and ensure that the app's tracking aligns with their actual work activities.

It is very convenient and the reports are very comprehensive and really easy to read. Also, I love how you can see what the employees are opening and what softwares and sites they open and how much time they spend on it. Plus, you can adjust which sites, softwares, and etc. you can label as productive or not. Also, as an outsourcing/offshoring company, it's one of our selling point to our client that they can monitor the people they hire. Basically, we give Insightful free advertisement because we like the software so much.

There are only 3 cons I have seen so far, first is you can't delete a user as you can only deactivate them. Second is, once you merge users, you can't unmerge them. Lastly, it's a hassle that it automatically creates an Insightful user whenever you create a user account in windows. Sometimes, we just use the extra account for testing and we don't want to create another Insightful user. For almost a year, those are the only cons I've noticed but never outweighed the pros, not even a bit.

The ability to rapidly have practical insights into what all staff are engaging with and difficulties they experience in trying to get their job done. Responsive, patient and helpful online assistance.

Improved reporting or access to how the data is diced up is needed. Another layer in Project & Task management. Ability to adjust punched time records through management authorisations (subjective for digital recording I know).

We are using it for time tracking purposes only, although this is great app for employee monitoring - they have screenshots which can be activated and turned off easily. I have tried using different options, as we have an international remote team and for us this solution was the best since their price was acceptable, it was simple, provided us with all the functionality we needed and they had cloud based option. Their support is also great. Initially we were afraid to make such an upfront investment as they did not have local partner, however their support system is good and we did not have any problems. This app allowed us to improve our overall operations and provided me with an opportunity to have a clear picture of our time spent and quality of work that our team is providing.

The design can be improved. Also they are American company, they are not present in my country