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Insightful

Workforce Productivity and Analytics Software

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Insightful Reviews - Page 2

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87 reviews

Recommended

AG
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Andy G.

Civil Engineering, 11-50 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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An essential tool for managing today's digital workforce

Reviewed 2 years ago

Workpuls has revolutionised how we are able to allow staff work remotely and still efficiently and how we are able to manage staff effectively while supervisors are also out of the office. The easy set up and web based application gives instant start up and it allows a gradual use of the sophisticated functionality which is built into the software. Software insight give a real view of how users are using the software assets and has enabled us to re-evaluate software product usage and license management of expensive softwares. The software insights also helps us identify training needs after evaluating how different staff use various softwares with less effectivity. Workpuls auditable data allows Client's confidence for hourly working.

Pros

The ability to rapidly have practical insights into what all staff are engaging with and difficulties they experience in trying to get their job done. Responsive, patient and helpful online assistance.

Cons

Improved reporting or access to how the data is diced up is needed. Another layer in Project & Task management. Ability to adjust punched time records through management authorisations (subjective for digital recording I know).

ME
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Mark E.

Marketing and Advertising, 11-50 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great app for remote employee time tracking

Reviewed 4 years ago

Automated time tracking is great tool - guys adjusted it to our needs Remote employee monitoring - great but I solely used it to see what types of apps and websites our employees use Screenshots - we do not use this since ethically it is not accepted in our organisation, but could be a great tool for those who need it. They have projects and tasks - this has added significant value for us. Overall it was the only software we tested in this industry that was simple to instal and to use.

Pros

We are using it for time tracking purposes only, although this is great app for employee monitoring - they have screenshots which can be activated and turned off easily. I have tried using different options, as we have an international remote team and for us this solution was the best since their price was acceptable, it was simple, provided us with all the functionality we needed and they had cloud based option. Their support is also great. Initially we were afraid to make such an upfront investment as they did not have local partner, however their support system is good and we did not have any problems. This app allowed us to improve our overall operations and provided me with an opportunity to have a clear picture of our time spent and quality of work that our team is providing.

Cons

The design can be improved. Also they are American company, they are not present in my country

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Kimberly H.

Information Technology and Services, self-employed

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Perfect for small business and freelancers

Reviewed 3 years ago

Very good. It lacks a few features but they price they advertise is the price you pay. No hidden cost written in size 2 font. Support was quick to reply. This is the service I decided to use.

Pros

It's easy to use, offers lots of information. You can have projects and put in the cost of the project so this tracks the hours and what the bill needs to be. It has both admin and user control panels and I got great support for my questions.

Cons

It's lacking a few features. I'd like to be able to attach website urls to projects. It needs sortable reports which you can export.

LM
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Laura M.

Construction, 1-10 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Workpuls fulfilled all of our wants and needs in a time tracker after trying several others.

Reviewed 6 years ago

We are able to manage employee time without a problem. We save piles of management time.

Pros

Workpuls has included all of the features that will not only assure an employer that they are only paying for time productively worked, but also that employees will be assured that they are not losing out on any of their hard earned minutes. We have found Workpuls to be the most accurate time tracker with the ability to customize Idle time outs as per how your employees work. The Desktop agent can...

Cons

No cons were added to this review

YV
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Yousuf V.

Information Technology and Services, 1-10 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Workpuls now known as Insightful

Reviewed 9 months ago
Pros

The best thing about this software is that it's extremely easy to use. Just 1 click setup. Neat and clean dashboard and gives all the required tools which are essential. We use it to track our employee's check-in, checkout, time tracking, project tracking, idle time and productive time.

Cons

To be honest, till now I have found nothing which I don't like about this software. Just it's just a bit on the expensive side, but the features of this software offset it.

MG
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Margarita G.

Transportation/Trucking/Railroad, 10,001+ employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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A real user friendly

Reviewed 2 months ago

The software is easy to use and provides comprehensive visibility into employee activity. The reporting and analytics are comprehensive and provide great insights into employee performance and areas for improvement. I’ve also been very impressed with the customer service, which has been friendly and helpful.

Pros

Insightful is an essential tool for businesses to both ensure workforce productivity and protect sensitive data from potential abuse. By monitoring activity on a company's network, employers can monitor employee behavior and flag potential problems with improper use of the system. Additionally, employee activity monitoring provides valuable information on employee engagement and productivity, allowing managers to identify areas where employees may need additional training or support to achieve their desired level of performance.

Cons

The user interface should be more intuitive.

RC
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Richard C.

Outsourcing/Offshoring, 11-50 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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A tool that any business can use.

Reviewed 7 months ago

Best experience so far when it comes to the tools and the support that I got with the app. Would recommend to others as well.

Pros

So when I first started the trial, it was easy to setup and use as well. It didn't took most of my time when I set it up. The support is so helpful as well when it comes to my questions if I need to know something about the app or if I need assistance with the app. I would recommend this to others as well.

Cons

The task management feature. We don't use this much as it's time consuming when it comes to moving the task to certain status instead of having the status to be changed from the task list of for each individual employees. It would be cool if you allow employees that isn't marked as managers or adminds to be able to change the status of their tasks.

Ad
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Allison de los Angeles L.

Outsourcing/Offshoring, 201-500 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Insightful is great

Reviewed 4 months ago

we love it, is great to calculate payroll

Pros

Hiw easy it was to implement and use, is very friendly and reliable with on time data

Cons

There are many bugs and glitches out of nowhere, and it cannot be connected to other apps for automation

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Aniket J.

Computer Software, 11-50 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Useful tool for productivity monitoring of teams

Reviewed 9 months ago
Pros

Easy setup. Minimum learning curve. Good UX Easy productivity monitoring.

Cons

The app used to have unplanned downtimes or bugs some times in late 2021-early 2022. But this seems fixed now.

SO
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Sherrily O.

Computer Software, 51-200 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Practical and easy to use

Reviewed 9 months ago
Pros

This has been useful for our organization transitioning from office to work from home arrangements. We are able to do timekeeping and monitoring of productivity of our employees with this application. It is easy to setup and easy to use.

Cons

There were a few times when some employees encountered error in their records. It seemed that intermittent connection issues or power interruption could have caused the problem. Although this seldom happens, I hope it would be handled well by the app.

BZ
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Boris Z.

Computer Software, 11-50 employees

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Work-related time tracking

Reviewed 6 years ago

We got standardized metrics for all our time spent on projects and we can analyze costs of projects compared with revenue per project. A while ago we were calculating all this on our own, but it wasn't that precise and we stopped doing it since it was time-consuming, but now we have it all out of the box.

Pros

It is modular and flexible. At point when we realized that we need time tracking solution we were not able to find best fit for a long time because there is no other app that only focuses on work. All other solutions track team's private time as well. With this one we are able to filter and ignore anything that is not work related so our colleagues don't need to worry about their privacy while we still have proof of their work and engagement.

Cons

Email reports are fixed and not that intuitive, they promised that it will be improved in next iteration, but it has been 45 days since...

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Yogesh H.

Computer Software, 201-500 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Awesome Productivity & Remote Monitoring Platform

Reviewed 9 months ago

Delightful & easy to use

Pros

We are working from home & this piece of application helps managers keep informed about their & their team members productivity.

Cons

This should have integration capabilities with project management platforms like Basecamp, Zoho etc

NL
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Nad L.

Real Estate, 1-10 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great software at fair price

Reviewed 4 years ago
Pros

I have tried using different solutions for employee monitoring, but workpuls.com is probably the simplest and the most flexible one. I managed to track all the tasks that were taken during the project, to better define bottleneck activities and to improve our overall efficiency.

Cons

There are still some minor problems with categorization, but their customer rep adjusted the solution to our own needs.

JA
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Junaid A.

Information Technology and Services, 1-10 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Best Software For Employee Tracking

Reviewed 10 months ago

Overall I am happy to use workpusl as it keeps track the record of visiting the website, software, etc.

Pros

Best part of workpuls i liked most is that, if in case system is shut down due to any technical glitch, then workpuls will continue working, and once you start the system you won't lose your tracking time.

Cons

Sometimes workpuls automatically clock out, it even does not show any notification that workpuls is clock-out. that why you have to check in every 1-2hr that it is working or not.

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Richard d.

Design, 201-500 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Insightful Usefull

Reviewed 9 months ago
Pros

This product is easy to use and friendly user.

Cons

This product is almost perfect for the work from home setup.

AH
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Anastasiia H.

Information Services, 201-500 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good solution to control your team

Reviewed 2 months ago

Insightful helps to put a bit of control on my team without annoying pop ups for them.

Pros

Time tracking, managing schedules, productivity vs idle time

Cons

Maybe a bit more of reporting would be great

JP
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John Paul D.

Hospital & Health Care, 1,001-5,000 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best timetracking software of 2023

Reviewed a month ago
Pros

The app is super easy to use. The environment is user-friendly that even a non-techie can navigate with ease.

Cons

I just love everything about it so there's none.

Ej
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Elaiza jane M.

Health, Wellness and Fitness, 501-1,000 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Worth the spending

Reviewed 4 months ago

It was great.

Pros

Its very important to continualy track the performance of each employees

Cons

Some features are hard to find or navigate.

EA
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Erland A.

Airlines/Aviation, 201-500 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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First Impressions

Reviewed 2 months ago
Pros

Idle time tracking and shift scheduling.

Cons

Active Directory sync didn't work as expected (for now).

RT
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Rohit T.

Outsourcing/Offshoring, 201-500 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Everything is one place, centralized, easy to use, detailed functionality!! 2 Thumbs up :)

Reviewed 6 years ago

The project of data in a new way, and the reporting structure (with some more tweaks) will be complete.

Pros

It's light, easy to set up, no downtime, great tech support, great features, especially Real Time Monitor with screen shots.

Cons

The Clock In time does not gets replicated immediately with the system time. There is a lag and takes about 24 hours to replicate to the workstation time zone. The reports could still get more updated in the sense when I select the details for the month, I should see the aggregate totals of each employee as a spread and not daily tabular for each employee in one place. In this case I have to extract the details and apply a PIVOT to come to the totals of each employee.

KZ
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Kateryna Z.

Information Technology and Services, 51-200 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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An amazing app for time productivity management

Reviewed 6 months ago
Pros

It helps to track productive time for each agent, manage time management for each task and allows to see the fields for improvements

Cons

You need to remember to turn it off once you finish your working day or want a couple of hours break :)

DS
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David S.

Financial Services, 11-50 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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We love insightful!

Reviewed 2 months ago

We love using it, and it is a very helpful tool when running a remote team!

Pros

The easy ability to track employees hours spent working, along with what they were working on and when!

Cons

We haven't discovered any cons about Insightful so far!

NF
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Nolan F.

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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WorkPuls helped us to ensure that our remote employees are actively working!

Reviewed 6 years ago
Pros

We can see screenshots of their computers - which is great proof of work. I would recommend WorkPuls to anyone who has remote workforce.

Cons

Limited number of screenshots of only 20/per hr, more screenshots would better help with this, we will await updates.

AR
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Verified reviewer

Publishing, 1-10 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Failed to track time

Reviewed 4 months ago
Pros

Loved the simple and appealing UI only. The customer support is great.

Cons

Time tracking failed for employees. The employee's time hasn't been tracked, which is a shame.

dt
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daviti t.

Broadcast Media, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excelent product for employee time tracking

Reviewed 7 months ago
Pros

I use time tracking and idle time management here, this software increased my employer's productivity by twice

Cons

Not found any , i like this software ...