WorkStory Reviews

Being able to have teammates be consistently reviewed by their peers every week by asking simple, specific questions, has made our ability to have detailed, objective performance reviews with teammates at any given time a key value addition to working on our teams.

It does not yet have the ability to be customized with company colors. I have requested a couple of custom features (which the WorkStory team is implementing on adding as I type).

Thank you Rafael Orlando for taking the time to provide us with a review! We love that you're taking full advantage of the process - having team members evaluate continuously so that you can provide objective reviews at any time throughout the year. As mentioned, we're continuously working to improve based on feedback like this so that we can provide the best possible experience for our customers.

The most likable piece of WorkStory is how it's goal is to allow employees the ability to grow and improve their skills much sooner than a yearly or bi-annual review. With offering real-time feedback and a useful dashboard where you can see your scoring per category, it really gives you both a) validity in your own skills and performance and b) the ability to see what areas are a bit lacking so you can proactively improve your weak areas in a more timely fashion.

The hidden feedback. I have received a few negative notations over the duration we've tried this platform, and when hiding, it goes to your manager only and, if not received with the review, itself, can allow for negative feelings to harbor and grow and, as a result, decrease moral of either the employee, themselves or a greater being which, in the long run, could hurt the overall purpose of WorkStory and the reason for installation into a company.

Hey Ian, thanks for the fantastic review and thoughtful feedback. We're glad to hear that you find our platform helpful for providing real-time feedback and improving your skills throughout the year. We appreciate your input regarding hidden feedback. Some teams feel like they'd need to provide that extra layer of protection so that team members can be more honest and constructive with their feedback...

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The integration with slack is great, pretty seamless since we live on slack as a company.

The questions can be a little in depth at some times, and sometimes I get a week where I'm hit with a lot and other weeks I get none at all.

Thank you for sharing your feedback, Sophia. We're glad to hear that the integration with Slack has been working well for you and your company. As for your concerns around the question depth and frequency - we'd suggest checking in with your team's administrator as they can help to adjust both of those aspects of the system for you. Similarly, if team members are OOO, your administrator can set them to be inactive so that you're not receiving extraneous reviews. If that happens though, please use the "I'm not sure" option to pass on the reviews and you should be good to go! Thanks again for the review and please let us know if you have any questions!

I love how it connects to Slack effortlessly. This helps as I am typically only on Slack for work and thus can simultaneously submit my daily or weekly WorkStory. The parameters are also extremely clear and easy to use. For my restaurant, we have clear values that we try to uphold as servers, and WorkStory was easily programmed to represent those and rate one another.I like the option of being anonymous as well as it allows upper management to potentially focus on and correct any behavior not up to our standards.

As a server using the software, I find it extremely easy to use. I know it took a bit to get me set up via Slack, but once I was, it was seamless. I think if it's not connected to an app such as Slack, the emails and constant signing in stopped me from actually giving feedback. Potentially making the sign and review process as seamless on the site/via reminder emails may incentivize other businesses that may or may not have the service connected to a group messenger such as Slack.

Wow Andrew, what a great review, thank you! Very happy to hear that your Slack-centered workflow allows you to take full advantage of WorkStory's continuous evaluation process. Thank you for the feedback regarding the sign in and review process. This is helpful for us to have. Thanks again for being such an active user of the platform and we hope you and your team will continue to benefit from using the service.

Workstory gave our team the hands-on approach we needed to capture relevant feedback in a more timely manner than yearly reviews

We ddi not have any issues, once we got everything setup

Thank you Roy for the fantastic review! We're happy to hear that we enabled your team to collect relevant feedback throughout the year while also facilitating data-driven decisions.

Having a single place for all feedback to live is great. The prompts take away the need to remember to write and share feedback with team members which is a huge plus.

The automatic question prompts don't always fit the team member which requires some additional thought or action. I'm on a small (8 perrson) team and I have found anonymity to be very difficult if not impossible with reviews.

Hey Laura, thank you for the review! Happy to hear that you found the system valuable, especially that it's helpful serving as a single place to share feedback with others. Your feedback on the question prompts not fitting is completely valid - we typically work with admins to help tailor those to make sure they're as applicable as possible. Also, next time you see one that isn't a great fit, please...

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integrating with slack and getting live performance reviews is great!

It seems like the cadence of reviews is pretty high but that may just be our setup.

Thanks for your review, Peter! We're thrilled to hear that you're enjoying the integration with Slack and the live performance reviews. Regarding the cadence, the very first set of reviews will be slightly more concentrated and then from there they should be more spread out - never receiving more than one per day. If you find that they're still to frequent, please check in with your manager or system admin who can very quickly adjust your review relationships and/or their scheduling. Happy to answer any questions on this front if you'd like to reach out to us directly. Thanks again for your feedback, and we're glad to hear that you find our tool helpful!

This was the piece that was missing for us in our performance management. WorkStory has made it so easy to utilize the communication platforms we already have in place to implement continuous reviews. This has helped engage employees and ensure that performance reviews are based on facts, not memory. We love it.

I don't have too much to say here. The team is so responsive, and so far it seems to be working just as expected.

Thank you Caitlin for the fantastic review! We're very happy to hear that we're enabling your team to conduct a more continuous review process that facilitates real-time feedback. We're looking forward to assisting the team with their ongoing development moving forward!

I like the ability to give and receive feedback

I think all feedback should be available and a team ranking system would be cool

Thanks for taking the time to review WorkStory, Eric. We're glad to hear that you find it both useful and enjoyable. We appreciate your suggestion to include a team ranking system, and we'll definitely consider it for future updates. While we don't make all feedback public by default, your team can elect to force "open" feedback if that fits the culture of the organization. In that way, you would see any and all feedback shared for you. If you'd think that might work, we'd recommend checking in with your administrator to make those adjustments! Happy to help out with any additional questions or concerns.

I like receiving feedback from colleagues that I might otherwise not receive feedback from normally.

During the first few weeks, you are asked to review your colleagues more frequently than people may enjoy.

Thank you so much for your kind review of WorkStory, Danielle! We greatly appreciate your feedback and are delighted to hear that our platform has been helpful in keeping track of your performance. We understand your concern about the frequency of reviewing colleagues during the initial weeks. The system needs to send out the first round of reviews within your first review period and then spreads them out from there. We value your input, and we will take it into consideration as we continue to improve the user experience of WorkStory. Our aim is to strike a balance that allows for valuable feedback without overwhelming users. If you have any further suggestions or questions, please feel free to reach out to us. We're here to assist you! Thanks again!

I have not seen anything on market that does what WorkStory does. There are a lot of feedback programs out there but they take a lot of work and can be very distracting. I like how WorkStory integrates easily into Slack. Reviews can all be done in Slack, so no having to go into another program to do your review. I like how you can schedule reviews on a regular cadence and get prompted to give feedback with specific questions. It is also nice to go into their dashboard as an employee or manager and to see what people having been giving you for feedback. As a manager you can also see how your team is doing as well. The process of doing a review is very simple and really takes someone just a minute or two a week to fill out.

Workstory is great software. a couple of things that I think could be improved on 1) It can be hard to manage cadence and quantity of reviews. For instance, when a new hire joins the team you need to set them up to ensure that they are getting reviewed and are reviewing others. There is no way that I know of currently that shows you a nice summary of all employees and who they are reviewing and who...

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Nicholas, thank you for taking the time to provide such an in-depth review of WorkStory. We appreciate that you like the simplicity of the process and the fact that we take advantage of the Slack integration to help you collect performance data in a quicker way. Taking just a minute or two a week is exactly what we strive for, for our end users. Thank you for describing your thoughts around frequency...

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WorkStory is so easy to use because it works entirely through our Slack workspace. Our team simply answers one-off review questions as they come in, throughout the week - just as if they were chatting with another team member. Then, based on all of those answers, we can clearly see and share how well team members are performing throughout the year, rather than having to wait for performance reviews to take place.

I feel like the platform could benefit from having a more robust system for pulse surveys. We're able to take advantage of it now, sending various cultural questions to our team, but it would be nice to craft groups of questions at a time rather than one-by-one.

Thank you Gabrielle for taking the time to submit a review. We sincerely appreciate your willingness to be open and upfront with your experience. We're happy to hear that our platform is saving you and your team considerable time throughout the year with your performance management practices. Your insight on the pulse survey feature is helpful and we'll be sure to review that portion of the experience to see if we can improve the process. Thank you again and we look forward to our continued partnership with your organization!

We are a Microsoft Teams company and I love that WorkStory integrates seamlessly with Teams. Poll questions come through on a Teams Chat channel and allows users to quickly answer the question in just a couple of minutes.

I am hoping that we will eventually be able to customize the end of year/period reporting to easily pull in all of the comments for the period along with the summary ratings.

Thanks Armand for the kind words! We're happy to hear that the integration with Microsoft Teams has made it easier for you to collect information and give you a more accurate perspective on employee performance. Reporting is a key aspect of our process - giving you and the employee a quick and clear understanding of the data. We will be sure to keep you updated as updates are made for this specific feature. Glad to hear you're enjoying the platform and our team!

The ability to track employee performance over time allows me to have a record of key players and more importantly call out those who are not the right fit. Usually it is a struggle to gather enough documentation which further degrades the culture. This allows us to reward the over performers and get the bad eggs out asap.

Logging in and getting it connected to slack is a few too many steps. We have lots of people who speak Spanish and those who aren’t the best with technology in the restaurant industry. If there were only 1-2 that would be ideal but I understands making things extra simple is even harder. A Spanish translation would be amazing too!

Sean, thank you for your review - "My favorite tool in our tech stack" is a great title! We're happy to hear that our approach helps you to more quickly identify top/bottom performers and take action as necessary to preserve the team culture. We understand the importance of making a quick connection to Slack and are already implementing a new process to accomplish this. As for the language support, we do have some options on that front and will be reaching out to see if we can work with you on a solution. Happy to hear that you're a fan of the team as well! Thanks again.

Integration was simple and customized to our specific organization. The costs are very reasonable and help fill a role in the review process that can otherwise be time consuming and frustrating. The client relations are excellent. The way in which the software can be tailored to the client is robust and flexible.

Our main challenge thus far has been with employee engagement, but has slowly improved once familiarity is gained.

Thank you Sean for taking the time to provide a review! Customization is a key factor to the process and we're happy to hear that it has been helpful to you and the team. Similarly, it's nice to see that your team is engaging fully with the streamlined process now that they are more familiar with things. Also, glad to hear that you've had a pleasurable experience with our customer service!

WorkStory (GetSpeedBack) has been a game changer in improving how our management team is providing constructive feedback to our team members on their skills and abilities. By answering randomized performance questions on a regular basis, we are able to provide support before a skill/knowledge gap becomes a liability and also provide authentic gratitude to those meeting and exceeding expectations, rather than waiting six months to a year to provide formal performance feedback. The software is easy to use, convenient for busy professionals, and was breeze to customize to our needs. Personally, I always dreaded the task of performance evaluations, but with WorkStory I look forward to answering a few questions weekly and using the insights regularly in 1:1 meetings.

Integrating WorkStory into our business processes was extremely easy. After adjusting some settings, we were able to find a frequency that satisfied our management team.

Hey Heather, thank you for the review! It's good to hear that your team is able to identify and provide support to your team members, more quickly, as a result of the continuous performance management process. You put it best with, "rather than waiting six months to a year to provide formal performance feedback"! That's exactly what we're after. Glad that our frequency settings were able to be customized to fit the needs of your team as well! Appreciate you taking the time.

Quick and easy wait to leave and receive feedback. I think this is a huge improvement on our process as a company. Being able to easily leave realtime feedback cuts down on extra information that I need to keep track of.

The interface can be a little clunky. When a review comes in via email, it is not always clear whether clicking the score will submit the feedback or if it is required to click submit on the window that opens. When in the web application, missed reviews could just show at the top of the screen one at a time without having to open a different page. Would be nice to see some more positive feedback like a colored background on the feedback chart. e.g. scores of 60 or above are green, anything below is orange. To counteract the subconscious assumption that anything that scores below 90/100 needs improvement.

Thank you Natalie for providing your review! Happy to see that our process is an improvement on the standard performance evaluation practice at your company. Really appreciate your detailed feedback on the review steps and dashboard items. We couldn't agree more that visuals, outside of the metrics, are helpful in communicating performance concepts more quickly. We will be sure to bring this into our team's product discussions as we strive for clarity and ease of understanding. Thank you again for taking the time!

I liked how it fits into the day to day as a quick question. Doesn't feel as time consuming. I like the options to leave anonymous feedback, you get better insights that way.

Still having trouble incentivizing people to leave accurate ratings and reviews on people and to do it consistently. Many of them just give 5 stars and the same comment for everyone.

Hey Dan, thanks so much for providing your review! Happy to hear the automated question approach fits in well with your workflow during the day - that's one of our main goals. We also appreciate the information related to the team responses and your insights on spending additional time with them to generate helpful feedback and data - providing more than just the manager's perspective. This is something we're always pushing for and will continue to strive towards with our partners.

It's great that it is designed specifically to gather ongoing feedback in small snippets.

At times the use of the tool on the backend is not as intuitive as I would like, making it a little challenging to make changes or to look at the data the way I would like.

Thank you for the review Shamir! We're happy to hear that your overall experience has been great and that the team has been helpful. We love that you're getting what you need out of the ongoing feedback and we'll reach out to make sure you're able to access the data so that you can pull out the most relevant aspects to support your decision-making.

I like this software because its so easy to use and implement into the systems in place already. For example, we use slack at my organization and WorkStory actually can be put as an add-on so whenever you have a review to do they just message you! It's so easy to stay on top of. Not to mention you get to read reviews from your peers on different subject matters. This feedback is critical to either getting better at your job or getting recognition for hard work!

The only bad thing that I have encountered about this software is when someone new starts it will start asking you to review them, but if they have only been there a day or two there is nothing to review them on!

Hey Jordan, thanks for the great review - love the title! Happy to hear that you've had a beneficial experience receiving feedback from your team and that you're finding the process via Slack to be so helpful. As for the newest team members - if your organization would like to get them started right off the bat but you don't have anything constructive to share, you can use the "I'm not sure" option when reviewing. This doesn't count against you and doesn't leave the new team members with "generic" feedback. Thanks again! Please feel free to contact us with any questions.

I like that the performance review questions are 'delivered' to the manager via Teams so it couldn't be easier.

I'm still getting to know all the ins and outs of the software. I'd love if there was a user guide/manual, however any time I have a question, it is responded to within the day with easy directions/feedback.

Thank you Tina for taking the time to provide a review! We're all about trying to make things easier by delivering the reviews as part of your team's workflow - as opposed to making them a big time-suck at different points throughout the year. We'll be sure to pass along our latest guide to using WorkStory. We're continuously updating it and hopefully that can help lead you through different aspects of of the system. So happy to hear that you've had an enjoyable experience with our team as well!

Workstory is VERY easy to use. Its ability to integrate with Slack makes it even more useful and accessible for our team. I also love that I can learn more about how my team feels about me and my work ethic due to Workstory's rating system.

Workstory asks for reviews a little too often for me. While it is absolutely important to provide my colleagues with feedback, the frequency of automated review requests can be offputting and overwhelming sometimes.

Thank you Rebecah for the review! Very happy to hear that the Slack integration is helping you to get a better sense of your team dynamic. We can certainly work with you to dial back the reviews as necessary. We recommend reaching out to your team administrator who can help to adjust those. Thanks again for the comments!

That it is so easy to leave a review for the partner. I like the settings for the review. Sometimes, the review can be very constructive and you do not feel comfortable about the other person knowing who wrote the review. It's better to keep it anonymous.

there could be a better variety of questions and more specific.

Hi Jacqueline, thanks for the fantastic review! We're happy to hear that you find the review process to be easy and that you can take part anonymously if you'd like. As for the questions, this is great for us to know. In future, we can work with your team admin to add to the variety of questions and also to make them more specific to your team. Additionally, the frequency of the review requests can be changed - so if you find they're coming in too often, your manager or admin can dial them back as needed. Please feel free to reach out with any questions! Thanks again Jacqueline.

Product is easy to use, customizable to your organizations values, competencies and very easy implementation.

Some areas of improvement would be to weight the feedback so that overall scores are not skewed if an individual rates them self higher.

Hey Emily, thank you for your review! Happy to hear that you appreciate the customizable aspects of the process, specifically for enabling a quick and easy 360 review system. We totally understand your interest in wighted evaluation and can see how that could help you in the future. We'll be sure to have the tech team consider that in future product discussions. Happy to hear you appreciate the customer service as well!

It's a very good value, the customer service is terrific and it really helps simplify and streamline the evaluation process. The platform enables real-time opportunities to note employee progress, wins and establish areas for focus or improvement. It inevitably saves time constructing an end-of-year progress report and the automated reminders ensure frequent inputs so employees receive ongoing feedback throughout the year.

It just took a little time to get accustomed to. It's not complicated, it just required a commitment from the organization.

Thank you for your review Jennifer! We try to provide the best possible customer service and are glad you found it to be helpful in getting up and running. As the process is a bit different from the traditional, we recognize that it takes some organizational commitment to get started so that, ultimately, you can save time throughout your performance management process. We appreciate that you feel the initial effort was worth it and are happy to work with you and your team!