Most popular features of all HR & Employee Management apps
Requires iOS 12.0 or later. Compatible with iPhone, iPad, and iPod touch.
25 reviewers had the following to say about Xexec's features:
The migration of our recognition programme to the Xexec platform was seamless and has been very well received by our employees. Usage of the programme is high and employees are excited by the wide range of products and services available in the catalogue.
Pros
The web portal looks very good and that encourages high usage within the employee population.
Cons
Very little to dislike currently, but always seeking to improve the employee experience.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
It works but I had problems getting access to it at the start and there better discounts available by other providers.
Pros
It offers employee discounts through its partnership with my company.
Cons
There are better discounts offered by my partner's employee rewards software, so we usually use hers instead.
Rating breakdown
Time used: 6-12 months
Frequency of use: Monthly
Likelihood to recommend
Pros
Great variety of rewards from well known brands which includes hefty discounts and cashback!
Cons
UI could be enhanced a bit more for ease of use but overall it's a great platform and their mobile app is great too,
Rating breakdown
Time used: 2+ years
Frequency of use: Monthly
Likelihood to recommend
Pros
It is very quick and easy to use allowing employees to nominate and recognise employees on the go.
Cons
As there is so much flexibility within the system it is easy to over complicate and get wrapped up in rules.
Rating breakdown
Time used: 1-2 years
Frequency of use: Weekly
Likelihood to recommend
Pros
Low level of adoption within the company didn't have much of an impact on employee engagement.
Cons
Had issues with employees not receiving offers when reached out to customer service team they were extremely slow to respond and offered generic statement saying they would follow-up shortly.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Monthly
Likelihood to recommend
Good afternoon Leslie. I'm sorry to learn that you have not been satisfied with our services. We take all feedback seriously and would like to learn more about the issues you experienced. Please send us your contact details via email to info@xexec.com and a member of our team will call you to discuss this further. Kind regards, John
I like that all employees have 3 Spotlight awards to issue as previously we have never had this option and it really makes an impact.
Pros
I enjoyed the profile which was easy to fill in and showed at easy glance what awards and balances i have.
Cons
More photos needed in the options for profile pictures.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Weekly
Likelihood to recommend
The first reaction from our employees has been very positive and we’re seeing a high volume of usage for Ecards and nominations for our financial award schemes.
Pros
Easy to use, engaging portal and excellent expertise in the Xexec team.
Cons
The only real downside is that Xexec seem to be very popular! Sometimes they were challenged to respond as quickly as we would have liked, or spend more time with us, but we were operating on a very short timeline. We didn’t end up spending much face time with the team, so if that is something that you expect, make sure to flag this and schedule it early on.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
The customer service team was really friendly, informative and easy to understand.
Pros
This product was really easy to use and when I had a question the customer service was quick and easy to use.
Cons
You don't get to see tracking on your product when you purchase it.
Rating breakdown
Time used: 1-2 years
Frequency of use: Monthly
Likelihood to recommend
It's still early days but they've helped us structure something which looks great and is really easy to use.
Pros
I was really pleasantly surprised how well/quickly they fitted with out brand guidelines too.
Cons
Was quite a slow start with client service too (but they quickly heard what we needed and I should say they responded well).
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Recommendations to others considering Xexec
If we had our time again, I would still choose this. As regards value for money, it has been terrific. No hidden/unexpected charges either, so easy to budget for.
Very happy to have access to Xexec through my company.
Pros
Great discounts , concierge service is brilliant and very useful for busy people.
Cons
The User interface could be a bit prettier, but it's all about the delivery and Staff Treats has delivered.
Rating breakdown
Time used: 6-12 months
Frequency of use: Weekly
Pros
You can see all the companies taking part and their offers on the search page rather than having click on each one individually
Cons
I understand this may be complex as it would require to automatically connect with the various retailers but I think it is worth looking at to make the experience simpler and encourage me to use the service. Non-refundable vouchers - if you end up finding the item cheaper elsewhere Some offers are not as good, discounts for large items maybe but for smaller items you don't see much of a difference i.e. 4% saving, I would expect a minimum of at least 10%
Rating breakdown
Time used: Less than 6 months
Frequency of use: Occasionally
Likelihood to recommend
I needed some support assistance with some vouchers and I found the service to be excellent both in speed and quality response.
Pros
I used the 'myrecognition' module and found it very user friendly with an intuitive interface. Redemption of awards against vouchers worked really well.
Cons
In the previous software my organisation used, if you had been awarded points, your ' balance' was displayed at the top of the page so you knew easily if you had been awarded points. With Xecec I had to navigate to an awards screen to see what I had received.
Rating breakdown
Time used: 6-12 months
Frequency of use: Occasionally
Likelihood to recommend
Xexec where fantastic in the support they gave to resolve my issue
Pros
I like how easy it is to select vouchers
Cons
When I top-up vouchers they system does not work corrctly and therefore I need to get in touch with Xexec and provide authorisation codes as proof of the debit card top up and to have the vouchers added to my portal.
Rating breakdown
Time used: Free Trial
Frequency of use: Daily
Likelihood to recommend
Pros
The help team were really quick to respond when querying on when I would receive my voucher acquired through my awards on High 5 and provided this instantly. Really good savings to be made with instant e-vouchers especially now that there is an app available.
Cons
There could be a greater selection of vouchers available with 'Spend my Awards' on High 5 portal, more in line with what is available to purchase on Extra Mile
Rating breakdown
Time used: 1-2 years
Frequency of use: Weekly
Likelihood to recommend
Pros
Very easy to use, simple processes, good customer service
Cons
There wasn't anything in particular, everything about it was straighforward
Rating breakdown
Time used: Less than 6 months
Frequency of use: Occasionally
Likelihood to recommend
Great customer service - we had an issue with some vouchers (retailers fault - not staff treats) and the customer service team were quick to respond and sort it out.
Pros
Really easy to use once you get used to how it works
Cons
It does take a while to understand all the different features and which is most beneficial to you.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Weekly
Likelihood to recommend
I contacted the customer services email a couple of times and was happy with the response.
Pros
It was very easy to follow and I was able to select what I needed very easily.
Cons
The e voucher options for particular stores didn’t offer a lower amount like £5. The amounts were from £10 and above. Like I received a £25 thank you award I had to purchase an additional top up of £5 to use the full amount.
Rating breakdown
Time used: 2+ years
Frequency of use: Occasionally
Likelihood to recommend
Very easy to use, user friendly, very quick in responding to queries.
Pros
The product is easy to use, everything is laid out clearly
Cons
If there was an app for the phone/tablet instead of the just browser it would be somewhat easier to use
Rating breakdown
Time used: Less than 6 months
Frequency of use: Occasionally
Likelihood to recommend
Pros
They also have a concierge service which gives you that personal experience.
Cons
One of the things that would be nice is if you could use a credit card instead just of debit card especially if you want to make a big purchase. Also if you buy 2 vouchers of £10 each it would be nice if it came on one email instead of two separate emails.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Weekly
problems that my customers have regarding vouchers depending on there code are easily solved by yourself
Pros
easy to use, fast response, solves customers needs quickly
Cons
The name Xexec could perhaps be something a little more simple?? but no biggie
Rating breakdown
Time used: Less than 6 months
Frequency of use: Weekly
Likelihood to recommend
Great - does exactly what we need.
