Xexec Pricing Plan & Cost Guide

Pros
After using the platform they built it was easy to use and nothing particularly difficult. Low level of adoption within the company didn't have much of an impact on employee engagement.

Cons
Vendor offers were below par and not updated regularly. Had issues with employees not receiving offers when reached out to customer service team they were extremely slow to respond and offered generic statement saying they would follow-up shortly.

Rating breakdown

Likelihood to recommend: 3/10

Pros
Ability to roll out across multiple countries/regions. Good functionality and end user experience. Great support from Xexec during implementation and beyond. Good value for money

Cons
No major dislikes, a few teething issues but these were resolved quickly by Xexec.

Rating breakdown

Likelihood to recommend: 9/10

Pros
Xexec Applause was recently rolled out at my company to encourage recognition of employees and colleagues in a new and improved format which makes it easier to reward and praise colleagues. The layout of the site is very easy to use and navigate and i found it really easy to find what i was looking for, i also found a wealth of information on the different rewards and recognitions that could be given and which roles could give which rewards and values. I enjoyed the profile which was easy to fill in and showed at easy glance what awards and balances i have. Special praise should go to [SENSITIVE CONTENT HIDDEN] in customer services who quickly helped me when i was initially finding i was getting an error message when trying to access the site. She quickly sorted this for me and i have had no issues since.

Cons
I think the Applause Wall could do with some different images just to keep things looking interesting and not samey when scrolling through. Could we add our own photos? More photos needed in the options for profile pictures. When looking at the vouchers page, i found it difficult to understand that the monetary values that you could claim were listed above the voucher themselves. I thought where it said £10, 50 it meant you could claim £10.50 rather than values of £10 and £50.

Rating breakdown

Likelihood to recommend: 9/10

Pros
You can see all the companies taking part and their offers on the search page rather than having click on each one individually

Cons
Not being able to specify the exact amount you want to buy on the gift card/e-voucher, it has to be in set denominations, then you have to wait for it to arrive Some people don't have printers, if they need to print a voucher straight away if an item is only available in store Not being able to purchase a universal card which can be used in all stores, instead you have to purchase separate ones for each store. Especially as many people do impulse buys plus don't want to have to carry multiple cards. I understand this may be complex as it would require to automatically connect with the various retailers but I think it is worth looking at to make the experience simpler and encourage me to use the service. Non-refundable vouchers - if you end up finding the item cheaper elsewhere Some offers are not as good, discounts for large items maybe but for smaller items you don't see much of a difference i.e. 4% saving, I would expect a minimum of at least 10%

Rating breakdown

Likelihood to recommend: 5/10