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Meagan D.
Nonprofit Organization Management, 1,001-5,000 employees
Used daily for 2+ years
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X Ref has sped up our hiring process and taken the responsibility for references out of the hands of managers, who are busy with so many other things. It's a simple process for administrators and candidates, but when we have needed help the service was quick and efficient.
X Ref is super easy to use for the collection of references, and takes care of the process without active involvement from the team administering references. The best feature is the ability for references to include their information to explore future opportunities with your company, giving you free access to an additional candidate pool.
The only thing we do not like is that there is no option to combine the references into a single PDF when they are complete and you export them - it is annoying to have to rename 3 individual files.
Thanks for taking the time to leave us a review, Meagan. It's great to hear that you're making the most out of the People Search feature. We are confident that it will aid your recruitment with a smart and compliant approach to business development. Xref is passionate about ensuring the right people are recruited into the right roles, so we're pleased to hear that you've been able to experience the benefits of an automated and mobile-friendly platform. With regards to your feedback on the exporting references, we'll be sure to pass this on to our development team. Thanks again.
Claire P.
Nonprofit Organization Management, 1,001-5,000 employees
Used daily for 2+ years
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Xref have been great to deal with, from the initial sales meeting with [SENSITIVE CONTENT HIDDEN], to giving us a trial period and then great support from [SENSITIVE CONTENT HIDDEN] and the team once we committed 100% to the product. We hire over 1000 staff a year so to have a tool that will support a quicker turnaround time is brilliant. We couldn't be as effective as we are without it.
Easy to use as set up of candidates takes less than a minute, ability to customise templates, which s great for us as we have many different role types to reference against, ideal for volume recruitment as you don't have to spend time chasing phone references when you have so many other recruitment activities to do, the IP address tracking - we have had a number of candidates trying to be dishonest and this has assisted us in ensuring we are hiring the right people into the organisation who are going to uphold our values.
Would like the ability to turn off or change the reminder emails to referees and candidates so that they don't send on a weekend or public holiday. If you are setting your candidate up the day before for example they get reminder emails coming through on their "day off". We do get complaints from referees on occasion.
Thank you for your great review, Claire. It's good to hear that we have been able to help streamline your recruitment process. We are always working to improve our platform and we value feedback from our customers. We will pass this on to the relevant team internally. Please feel free to contact your Customer Success Manager if you ever have any further thoughts or feedback to share. Thanks again for your great feedback.