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YM Careers Logo

#1 job board software for associations and publishers

YM Careers Reviews

Overall rating

4.6

/5

94

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.99/10

Reviews by rating

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Pros and cons

Yes, we have to provide the occasional support to members, but we love it when they can navigate and take care of their own needs and that is the majority of the time. Happy members, happy team.
They are exceptionally good: they have answers, they seem to be good with the employers and understand the concept of customer service. Without that, the best software could be a bust.
The Job Board pretty much runs itself and YM Careers does a great job with marketing and provides the client with great promotional tools. I'm very happy with this company.
No bulk download, when viewing resumes, there is no identifier that you already viewed etc.
If you need a job board for your organization, look no further.
We have a hard time pulling out the data we need, although they attempt to provide any KPI you would ever need. This may be an issue of semantics with our lingo and YM's.
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94 reviews

Recommended

JA
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Jocelyn A.

Legal Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Just Right for Associations

Reviewed 2 years ago
Pros

YM Careers allows us to provide a job board for our members with manageable administrative input. Members can post and search job opportunities to maximize their careers. We can easily access a data dashboard that shows how our members are using the service.

Cons

I cannot think of anything that doesn't make this tool easy.

Vendor response

Hi Jocelyn, Thank you for leaving this great review! We love your review title - "Just Right for Associations" - as that's what we strive to be for organizations across all industries and professions. Our goal is to grow your members' careers while our software and Customer Success team takes all the heavy lifting away from your association staff. If you ever do have any questions or concerns, please don't hesitate to reach out to our team! Best, Lauren Lanz YM Careers Marketing Specialist

SA
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Sylvia A.

Research, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Benefits of YM Careers

Reviewed 2 years ago

We've been using YM Careers for years and find it dependable and worth the investment.

Pros

YM Careers is easy to use. We get a good assortment of people that use our job career page to post jobs and look for jobs. They all seem to be quite pleased with the platform.

Cons

There aren't any features that we don't like.

Vendor response

Hi Sylvia, Thanks so much for taking the time to leave this review. It's great to hear that your organization is enjoying all the features that our software has to offer. We pride ourselves on providing high ROI and superior service for associations, employers, and members alike. Please be sure to reach out to your dedicated Customer Success Manager if you ever need any help! Best, Lauren Lanz YM Careers Marketing Specialist

MP
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Maura P.

Marketing and Advertising, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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YM provides a fantastic service!

Reviewed 3 years ago

Great! Highly impressed by the interactions we have had with the team at YM and the product.

Pros

The job boards are easy to operate from the admin & user side. Set up was very easy & the YM team made the selection & integration process as simple as possible.

Cons

The biggest issue I have with the way I use the software is that when I try to create a new employer i am unable to do so if they have an existing YM account through another job board, i have to contact customer support to do it manually. I feel we should be able to search any email & if it comes back that the email exists within the system as an employer user account, then we should be able to maybe push an email to that person who can click a link authorizing our access to their account to post a job on their behalf / associating them with our job board.

JP
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Jennifer P.

Legal Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Highly recommend YM Careers

Reviewed 3 years ago

Would highly recommend this software. Our members like having an industry specific Jobs Board, and it's a nice little revenue boost for our association that requires minimal staff time to operate.

Pros

We have used a YM Careers Jobs Board for almost 20 years. Our customers report it's easy to post their jobs, and the jobs are displayed in a clean, modern fashion.

Cons

I do not feel there are any missing features.

Vendor response

Hi Jennifer, Thank you for taking the time to leave a review for YM Careers! We are happy that your members enjoy their Career Center experience and that it is meeting your association's needs. Please be sure to provide any feedback to our customer success team as we are continually updating our platform with product enhancements and new features. Best, Dawn DiLorenzo Director of Marketing YM Careers

DS
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Dave S.

Nonprofit Organization Management, 51-200 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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OK platform but our payments have stopped coming

Reviewed 3 years ago

everything ran smooth until this year

Pros

it's pretty easy to use. I like having the ability to approve the campaign each month

Cons

we haven't received our payments in several months - why?

Vendor response

Hi Dave, Thank you for taking the time to leave a review, and we are sorry to hear you are not seeing payments coming in recently. If you could reach out to our customer success team at - YMPartnerReps@communitybrands.com as I am unable to see your contact information in the Capterra portal, therefore, cannot track down a resolution for you. It could be something very simple like the wrong address or contact but it would be best to touch base with our team to help you. They are always available to work with our customers and solve any issues. Best, Dawn DiLorenzo Director of Marketing YM Careers

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Sara S.

Nonprofit Organization Management, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great job site management

Reviewed 3 years ago
Pros

I love the dashboard and the ease of use. Customer service is prompt and helpful!

Cons

Sometimes it is hard to navigate the UX of the site but it gets easier the more you use it.

Vendor response

Hi Sara, Thank you for your review of YM Careers job board software! We are so pleased that you find the dashboard and customer service helpful. Please reach out to our customer success team if you need any help with navigating the site! We are here to help. Best, Dawn DiLorenzo Director of Marketing YM Careers

AM
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Anthony M.

Public Relations and Communications, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Customer Support is Excellent, UX is just okay!

Reviewed 3 years ago

YM has had a long relationship with PRSA and I think we enjoy the customer experience with the organization. With that being said, I am rather new and I have addressed these concerns before, the UX is outdated in comparison to other platforms. I know the organization seems like its adding features that make it cool but what is really cool is simplifying some of the most used inputs on the front end, like posting a job!

Pros

It's very easy to use on the backend

Cons

It's dated in terms of the UX experience for the time period

Vendor response

Hi Anthony, Thank you for taking the time to review YM Careers. I'm happy that you are satisfied with its ease of use. We are always working to improve and enhance the functionality and UX of our products, and launched several new features and upgrades in 2021. Keep looking out for changes and improvements in 2022! Best, Dawn DiLorenzo Director of Marketing

EZ
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Eliset Z.

Education Management, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Review from PIHRA

Reviewed 3 years ago

My experience has been exceptional. Not only does our association have a great partnership with YM Careers but we have a seen a steady growth in our sales since working on a monthly basis with our direct contact at YM Careers. We feel supported and equipped to continue to help our members use this product.

Pros

As a partner or YM careers I find the product to be seamless and easy to use. The marketing resources and tools housed in the platform help guide our association to better market the Career Center to our members and provide better service.

Cons

Our priority is providing excellent and timely customer service to our members. At times we have experienced delays when it comes to YM Career servicing our members. Better customer service would be helpful to ensure members and nonmembers get the most out of YM Careers.

SP
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Susanne P.

Nonprofit Organization Management, 201-500 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Up to date customizable platform

Reviewed 3 years ago

YM Careers powers the ASME Career Center and Job Board in a tunr key manner, meanting YM powers the platform as well as conducts recruitement sales and provides excellent marketing and creative support not just for the ASME Career Center but also for the ASME Virtual Career Fair.

Pros

The Insighs Tool is the most impactful as it provides real value to our members. Implementation was seamless, and the platform is intuative, the e-commers feature is easy to use which drives sales.

Cons

More 3rd party vendors beyond resume writing would be nice. A robust career coaching option could be beneficial. From a student member perspective Internships could be highlighted more, or provided seperately through a dedicated landing page.

RD
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Rachel D.

Nonprofit Organization Management, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great source of non-dues revenue

Reviewed 3 years ago

We have had excellent customer support not only for set up but for ongoing review of our marketing in order to continue seeing growth and success.

Pros

YM Careers has been able to deliver non-dues revenue to the organizations while providing members with a valuable career resource

Cons

The platform is full featured and does take a little time to understand. Fortunately we have had excellent customer service to set up our reporting and other functions.

CT
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Caitlin T.

Nonprofit Organization Management, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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We love this product and our representative [SENSITIVE CONTENT] !

Reviewed 3 years ago

We love working with [SENSITIVE CONTENT] - she has helped us maximize our account in an incredible way!

Pros

The software is so easy to use on the administrative side and the user side. We get such great feedback from our members who use it every single day. I love how easily it integrates into our own website.

Cons

I only wish we would have maximized our membership features sooner.

CS
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Chris S.

Education Management, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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YM Careers

Reviewed 3 years ago

It has been positive. [SENSITIVE CONTENT] is our trouble shooter and usually responds in a timely manner so we can resolve our customer's issues. [SENSITIVE CONTENT] is actively involved in making us as successful as we can be. She is quick to respond to issues that come up and works to resolve them for us. Her monthly meetings with us are beneficial to keep us up to date on the latest available to us.

Pros

The Career Center is our #1 member benefit for our organization. Our members use this to staff their schools and because they get a voucher code each year for free postings, it is a huge help for their budget

Cons

The most complaint I hear is how the applicants apply. They do not like when they only get an email from a candidate and would prefer that it was not an option. It puts to much effort on the employer.

GZ
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Gabriel Z.

Nonprofit Organization Management, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Prospanica REview

Reviewed 3 years ago
Pros

I love how easy it is to add an employer, resolve an issue for an employer, check if they have access and add access if they don't. It's quick and easy to perform a walkthrough and show the areas and functionality of the job board.

Cons

I wouldn't say there are any things I don't like but I believe there's always room for improvement, a lot of times I have to refer to my email or Trello for accounts that needed to be added or updated or having an issue. It would be great to have an area on the backend to put those notes or tasks/outstanding items to have it all in one place. Also the Insights tab, data, data and data is what our employers constantly bring up, particularly metrics on demographics, industry and function and which jobs perform the best. The more data we can get, the better.

MC
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Mary Chris MC S.

Hospital & Health Care, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Healthcom Media National Account Director for AANA

Reviewed 3 years ago

My support person: [SENSITIVE CONTENT] is very professional and responsive.

Pros

ease of use, dedicated site for just CRNA community and how it helps CRNAs find opportunities

Cons

I am not sure of the best way to tell clients how to enter a nationwide need - (i understand if the need is by geo target region). How can we prevent clients from entering these titles in the title field or in the body: Anesthesiologist, Anesthesiology Assistant The job board is only for these: CRNA, Nurse Anesthetist or Certified Registered Nurse Anesthetist

Vendor response

Thanks so much for your review. We strive to provide a platform that creates the ultimate member job search experience, so we're glad to hear that you find our software easy to use and that it fosters personalized opportunities for your members. We will have your Customer Success Manager reach out to you to address your question regarding the best way to enter search terms on your site. Best, Dawn DiLorenzo Director of Marketing YM Careers

SK
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Steve K.

Staffing and Recruiting, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ManufacturingJobs.com

Reviewed 4 years ago
Pros

I have been using YM Careers job board software since 2003. It works flawlessly bringing together my employer and jobseeker clients. Never a question on how to post a job from employers or how to respond to the ads from the job applicants. Several employer pay options are available including credit card, invoice, or check. Real-time dashboard gives me a quick reference to traffic and sales data.

Cons

No complaints on our YM Careers partnership. They have many years improving their processes and that continuous improvement mentality is reflected in the product.

Vendor response

Steve, Thank you for being a customer for 13 years! We are so happy to hear that the platform works so well for your members and employers, and for your team! Please do not hesitate to let us know how we can continue to improve our products and services! We will be releasing lots of great new functionality this year! Best, Dawn DiLorenzo Director of Marketing YM Careers

FH
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Franco H.

Nonprofit Organization Management, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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F. H. Review

Reviewed 4 years ago

we are a nonprofit organization, and we use the Career Center as a benefit to our partners. Our partners are Engineering companies of a variety of disciplines that are souring talent and recruiting NSBE members. We host a number of events every year. We want to ensure the software is either meeting or exceeding the needs of our partners.

Pros

When working with [SENSITIVE CONTENT HIDDEN], she is always so informative and professional, and she listens and understands the needs of our partners with respect to their use of the NSBE Career Center. She assists me in remedying problems; however, she assists me with respect to brainstorming to determine how to meet and exceed the needs of our partners.

Cons

Sometimes it takes a long time to implement new project initiatives, but I can say since working with [SENSITIVE CONTENT HIDDEN] she goes and above and beyond with respect to following up with me about the rolling out of new software functionality that is designed to meet the needs of our partners.

Vendor response

Hi Franco, thank you for your review! We're happy to hear that our partner services team has gone above and beyond to provide exceptional customer support and exceed expectations as well. We strive to keep our partners up to date with our product updates and answer all questions that may arrive and provide further explanation.

ST
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Seth T.

Political Organization, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Clean career center

Reviewed 4 years ago
Pros

This is a clean design and well maintained, software that allows us to have many options for sales of career posts. We definitely love the network that allows customers to syndicate jobs to other career centers, including diversity network.

Cons

Backend feels a little bit dated and our share of sales is sent in a monthly check instead of a daily transfer.

Vendor response

Hi Seth, thank you for your review! We're happy to hear that your association is enjoying the many functionalities and options our career center platform provides, especially the diversity network! We will also keep your feedback in mind as we continue to work on updates to our backend.

KF
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Kryste F.

Nonprofit Organization Management, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great non-dues revenue generator

Reviewed 4 years ago

The YM Career customer service is superb. They provide us with great marketing templates and help us keep up-to-date on current trends.

Pros

The YM Careers software is easy to use and implement. As a YM AMS customer this was a no-brainer to add onto our existing services. We can generate non-dues revenue and provide another service to our members.

Cons

It would be nice to have more control over the homepage layout and design for those of us that know how to operate our main website.

Vendor response

Hi Kryste, thank you for your review! Being a revenue generator for our partners is a #1 priority of ours and we're glad the customer service our teams provide your association is valuable. We will also take your feedback into consideration when we make future updates to layout and designs.

BS
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Brock S.

Defense & Space, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Risk-free way to add member value & increase non-dues revenue!

Reviewed 4 years ago

Partnering with YM Careers helped us raise our profile to continually become the most invaluable resource to people in our industry. Our Career Center is now a major tool for exposure within our industry. It also allows us to capture more non-dues revenue from member organizations that don't fall within their traditional advertising/exhibition/sponsorship budgets. We're now capturing revenue from their Talent Acquisition budgets that were previously not coming to our association.

Pros

The fact that YM Careers runs it's own sales operation and then pays out a royalty to the client, makes this a completely risk-free way to add tremendous value and increase non-dues revenue! It also allows small staff associations to largely "set-it-and-forget-it" once they've determined their market segment and added the appropriate links to their own websites and newsletters.

Cons

Even though our AMS is also within the Community Brands family, there still isn't really a true integration with our AMS. New Career Center leads should automatically feed into our AMS, but unfortunately, this still doesn't happen.

Vendor response

Hi Brock, thank you for your review! Becoming the premier resource for talent and jobs in your industry is one of the benefits we want all our partners to experience, and we are happy to hear how valuable your association has become to your members and industry professionals. We are also continuing to work on our integrations with our AMS products to provide a more seamless experience for you.

MT
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Marian T.

Veterinary, 11-50 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Software & People That Help Host a Thriving Career Center

Reviewed 4 years ago

YM Careers has been very helpful, responsive and great at training. They take the time to make sure all admins of the software are given the opportunity to learn the capability of it to host a thriving career center.

Pros

I really like how user friendly this is for both job seekers and recruiters. There are many features for the seekers to utilize during their job search, such as resume review, job alerts, etc. This is a really well developed platform.

Cons

The admin side of the software does require some training to understand and learn. There are a lot of features for the software administrator to take advantage of, it just takes some investment to learn the full capability of it.

Vendor response

Hi Marian, Thank you for your review! We aim to provide both job seekers and recruiters with the best user experience. Our features such as resume review and job alerts that you mentioned enable us to further provide job seekers with the ability to find their next career opportunity, and help to continue making your career center a thriving destination for job seekers and members.

AP
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Angelia P.

Hospital & Health Care, 11-50 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ASRM Career Center with YM Careers

Reviewed 4 years ago

The ASRM's experience with YM Careers has been extremely positive. YM Careers continues to innovate and upgrade their software leading to more options for us and our members. We have a dedicated service representative with YM Careers who is always knowledgeable and prompt to give us information on new offerings and opportunities.

Pros

This software meets a variety of needs of ASRM users. It's easy to both post a job and search for a new position. I especially like that a user can purchase job posting add-ons to help with discoverability. It has a self-contained messaging system that allows users to search for a job while holding down a current position. And their marketing tools are amazing - so useful and constantly updated. The Career Fair module is a must for our organization. It is both easy to use and implement allowing employers to easily connect with job seekers during our annual conference.

Cons

I think that there's a little bit of a learning curve for our members who are physicians and do not often read instructions sufficiently but this is often solved by YM's customer support.

Vendor response

Hi Angelina, thank you for your review! We strive to continuously meet the needs of all our customers and those of their members/users to provide the best experience possible.

KM
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Karla M.

Financial Services, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent career platform!

Reviewed 5 years ago

My experience with YM Careers has been extremely positive! The team is helpful, attentive and professional. YM Careers cares about its partners, but above all it listens to its partners' needs and evolves accordingly.

Pros

Ease of use. Customer support and marketing ideas provided directly by YM Careers to your inbox.

Cons

It needs more international partners. At the present time most job postings are from the U.S., I would like to see more job posts from around the world.

Vendor response

Hi Karla, thank you for your review! We really do care about our partners and providing them with what they need and want will always be our #1 priority!

JK
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John K.

Nonprofit Organization Management, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Review

Reviewed 5 years ago

Very Good.

Pros

Easy to use and always innovative with the job board market. Fantastic website and ability to measure success

Cons

Nothing Really. I cant see myself using any other.

Vendor response

Hi John, thank you for your review! We hope to continue providing innovative ideas for our products and our partners who contribute to our success.

RB
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Rachael B.

Nonprofit Organization Management, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great non-dues revenue source

Reviewed 5 years ago

We have been a YM Careers customer for many years (including the software's previous iterations as CareerBank, etc.). We are very happy that , as part of the Community Brands umbrella, we were recently able to implement a single sign-on system with our main website, powered by Aptify (also a Community Brands product).

Pros

YM Careers enables us to provide a full-featured, niche job board to our members without having to develop or purchase any software ourselves. The revenue-share model has enabled us to have a stream of non-dues revenue, while providing a very valuable service to accounting job seekers and employers. The back-end admin areas allows us to track all of the transactions and user information and manage discount codes.

Cons

In a perfect world, we would love to be able to host the functionality within our main website rather than on a separate website.

Vendor response

Hi Rachael, thank you for your review! We strive to continue in our quest for innovation by integration and provide our partners with more to come!

ML
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Matthew L.

Nonprofit Organization Management, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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YM Careers Easy and Beneficial

Reviewed 5 years ago

I've worked with YM Careers while at two associations and strongly recommend the job center to everyone looking for a turnkey operation and member benefit. The support staff is excellent, and responsive.

Pros

Very little required effort on the client side, excellent ease of use for members, royalty program is great for the work/investment put in.

Cons

Lack of ability to modify job center look and feel

Vendor response

Hi Matthew, thank you for your review! We too have enjoyed working alongside your organization and are proud to provide our partners with turn-key solutions.