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Recommended
Lisa S.
Nonprofit Organization Management, 51-200 employees
Used daily for 1-2 years
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Did I say this company and product rocks yet? I had a VERY dismal time with another job board provider, the account rep had an always full mailbox, the tech team while relatively supportive was not very stellar, and the owner of the company literally yelled at my VP once. The quality of care, product and service and caliber of professionalism at YM cannot be understated. And see above for the amazing customer service. Truthfully, for a nice job board site, you would do yourself a disservice not going with YM (and you will probably get some headaches).
For the software itself, it's very easy to use on both the front and back end. Running reports, helping customers as the administrator is very simple and most of it is out-of-the-box yet customizable to our industry and needs. It is really so easy to do everything I need, including pulling numbers on specific products or users. To post a job on the front end or a resume is incredibly easy as well. I have had no legitimate complaints from customers. Perhaps the best thing about thing about this software though is the customer service. I mean it's incredible on every end and from every angle. We get marketing support, sales support and customer service support for us and our job seekers/job posters. I can't stress enough how awesome the YM Careers team is, especially our account rep Nena. She could not be easier or more fun to work with, she's a fantastic account exec and goes above and beyond all the time!
The things I like least about the software itself is that I cannot find any issues to help fix! I literally have zero complaints--which is weird for me.
Hi Lisa, Thank you so much for such an amazing review! Our team works so hard to provide our customers with not only a stellar technology solution that is continually updated and improved, but expert sales, marketing and support experience to help you improve member engagement and increase non-dues revenue! On behalf the entire team here at YM Careers, thank you so much and please be sure to reach out to your dedicated partner rep if you ever need any help! Best, Dawn DiLorenzo Director of Marketing YM Careers
JULIE H.
Health, Wellness and Fitness, 51-200 employees
Used daily for 2+ years
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I've worked with my team at YM Careers now for over 15 years. I've been blessed to have the same amazing account management team [SENSITIVE CONTENT HIDDEN] for the entire time, which speaks volumes about YM's ability to retain good talent. They are responsive, smart, hard working, and dedicated to my success as a partner. They understand the challenges I face and work hard to make me look good every day!
APTA appreciates the fact that Your Membership's Career Center platform is super easy for our members and employers to use. A good user experience is critical to the success of any platform.
The YM team clearly researches their customers and spends a great deal of resources keeping their platform top notch. I can't think of anything I don't like.
Hi Julie,thank you for your review! We equally appreciate our relationship with you and your association as loyal partners. Having a user friendly platform that also provides a great user experience will always be one of our main goals and objectives, as well as continuing to do our due diligence in order to remain the most trusted job board provider for associations.